1. Home
  2. Cruise Lines
  3. Norwegian Cruise Line
  4. Norwegian Cruise Line Cruise Reviews

2 Norwegian (NCL) Europe - Black Sea Cruise Reviews

This was the best cruise I've ever been on. I was iffy about the teen club, Entourage (was 17, turned 18), but it ended up being one of the main reasons I had such a good time. All the friends I met there were amazing and we had so ... Read More
This was the best cruise I've ever been on. I was iffy about the teen club, Entourage (was 17, turned 18), but it ended up being one of the main reasons I had such a good time. All the friends I met there were amazing and we had so much fun in the room playing fooseball, air hockey, wii, and dancing around. We also saw a show which I absolutely loved. All the entertainers were really good singers and dancers and I was never bored (which was a main concern of mine). The food isn't the greatest, but there are some really amazing dishes. The cakes and steaks are a bit dry. Actually, none of the desserts are good, but I loved all the carb based dishes like pasta, and potato soups. There's plenty to do: work out at the gym, get a massage at the spa, lounge around at the pool, watch shows, and participate in random activities around the ship that happen at all times. I loved the places we visited, but be careful of which tours you book. For example, the Best of Berlin was great, but in Russia, we visited 3 churches in a row which was boring for anyone my age. Hop on Hop off works great for small cities like Helsinki, but not for big ones like Stockholm, in which I spent an hour every time waiting for a bus to come by. Some excursions are also really fun, like the icebar. When you come back on the ship, staff offer you hot towels and cool drinks as you wait to embark. The wait isn't too long either. The staff is AMAZING. Everyone is so nice and always ready to help you. I knew some of the staff by name and they knew me. My friends and I even talked to one of the staff about drama and stuff going on around the ship. When I sprained my ankle in soccer, a staff member made sure that I was okay and could walk fine and even jokingly offered me a wheelchair. The cruise is very considerate as well. My room got flooded, so they moved us to a new one immediately (a bigger one too) and gave us apology chocolates. I even got a cupcake and note for my birthday. Read Less
Sail Date August 2015
First off, I'll say NCL Star standards have slipped. We ate in the Versailles most of the time, and the dining room staff didn't go our of their way to please passengers. While we did not have to wait long to get a table, once ... Read More
First off, I'll say NCL Star standards have slipped. We ate in the Versailles most of the time, and the dining room staff didn't go our of their way to please passengers. While we did not have to wait long to get a table, once seated the service was really slow. It took an average of one and a half hours for a meal, and often we had to rush through coffee/dessert to catch the show. One time nobody even came to ask us if we wanted tea/coffee. Even breakfast was slow; one sea day our group of 8 sat down at 8 a.m.and ordered a la carte. Three of us got our food 35 minutes later, but the rest had to wait another 20 minutes to get theirs ( yes, I noted the time) ! And this in a restaurant that's half empty! On port days, we availed of the express breakfast which quickly became boring as they had the same offering day after day. Lobster tail was served only once, and on the first night ( Surf & Turf) when passengers who attended the 4 p.m. sail away bar b q skipped dinner. Another thing that was really disappointing for us: for the first time in 5 cruises my request to be served ethnic food during our last dinner was not accomodated, while in tour previous Star cruise we did not even have to ask , they offered it to us for both breakfast & lunch !. One good thing though is that every dinner while we're in port, they had a regional specialty like Chicken Kiev in Russia, meatballs in Sweden, etc. Another observation: public washrooms were noticeably dirtier, and twice I had to call the attention of a staff that it needed cleaning. As for the entertainment, it was all good including the 2 repeat shows ( Shout & Elements). One exception was the " Cabaret" show by the in house performers, which was more like a musical audition. The female performers had great voices ( the guys didn't) but their repertoire did not " connect" with the audience, many of whom left in the middle of the show. I was told later that the acrobatic show originally scheduled for the night had to to be replaced by the Cabaret show because of technical difficulties, but surely NCL could have prepared a better back up show? I had noise issues with my cabin again; I could hear loud footsteps from above and it turned out we were right under La Cucina. Although not looking at the deck plan when I booked the cabin was an oversight on my part, to NCL's credit theyinstantly resolved the problem. They assigned us another cabin and moved our stuff to the new one while we were having dinner.As for destinations, they were all great except Helsinki where there was nothing much to do. St. Petersburg & Berlin were the highlights of our trip; Tallinn was a pleasant surprise, Stockholm was beautiful but we had so little time there. Better to skip Helsinki and stay overnight in Stockholm. All in all, it was a good cruise & we made a future cruise deposit with NCL. We really like their entertainment, freestyle dining, easy disembarkation & no formal nights, but I hope their service will improve. Read Less
Sail Date May 2013
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click