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2,441 Norwegian (NCL) Entertainment Cruise Reviews

Even though one of our ports was cancelled due to the impending storm, I'm glad NCL put our safety at first and got us home safely. There is so much to do on the ship. From the casino, lots of activities, there's always somewhere ... Read More
Even though one of our ports was cancelled due to the impending storm, I'm glad NCL put our safety at first and got us home safely. There is so much to do on the ship. From the casino, lots of activities, there's always somewhere to eat and drink, game shows, crafts, dancing and the shows every night, Wow, the shows were awesome! The service was outstanding. Everyone was so friendly and nice and went above and beyond. I really enjoyed "Kara with a K" with the cruise team and we thought Joey was hilarious. The fun themed dances at night were great and we laughed so hard at some of the game shows. We loved all the food! The last night we had Prime Rib at the Grand Pacific, it was amazingly tender and so good! My only complaint was I thought the Bingo was expensive, but we still played, just not every day. I had a blast. Would definitely sail her again! Read Less
Sail Date March 2018
The first time going on a cruise was a good experience. the embarkation and debarkation process was not bad at all compared to things i have heard from others about norwegian and different cruise lines. the food on the ship is amazing! ... Read More
The first time going on a cruise was a good experience. the embarkation and debarkation process was not bad at all compared to things i have heard from others about norwegian and different cruise lines. the food on the ship is amazing! from the garden cafe (buffet) to the specialty restaurants we have no complaints on the food! the common areas were very nice and well kept. we did not like the fact that after a morning work out and having breakfast but 9:15am we could not get a lounge chair in the sun by the pool. every chair had towels or bags sitting on them and the policy of one hour from what was on the screen was not adhered to. some of the people that saved them did not show up until after 10:30 and then they never used them as they were in the pool the whole time. we are anxious to go on our next one which will be next year...too early to decide which one we will use. Read Less
Sail Date March 2018
This was our second 7-day cruise on NCL. The other was Pride of America in Hawaii. We are a retired couple 70 years old. This was our 10th cruise on four different lines. We prefer this "smaller" ship vs. the mega ships in ... Read More
This was our second 7-day cruise on NCL. The other was Pride of America in Hawaii. We are a retired couple 70 years old. This was our 10th cruise on four different lines. We prefer this "smaller" ship vs. the mega ships in that movement around is much easier. My wife has mobility limitations. Access to main dining, gym, pool deck and the theater was very easy using her walker. The theater has along row of good seating reserved for handicapped. Our cabin was a minisuite on deck 11. This is such a convenient spot, only one deck below the buffet and the pool deck. No need to room service (extra $) when I could just go up one flight of stairs for coffee , breakfast, snacks and bring them back to our cabin. Dining options were very good.. We really like the FreeStyle ability to choose your time and place that is preferred for each meal. Our favorite dining spot was the Summer Palace main dining room. Complementary dining was all we experienced. In addition to the two main dining options, there were other options including the Irish pub and an Asian restaurant, both of which were excellent. Entertainment was not the best we have ever seen. However, the acrobats and the juggler were very entertaining. Singers and dancers were mediocre. The Legends stage production was the best with impersonators for Elvis, Elton John and Tina Turner. Cruise staff was very friendly and helpful. Dining room service was outstanding, especially at the Summer Palace. Our Cabin Steward was outstanding as well. Our favorite port was Harvest Caye. This private island has a superior pool and is as neat as a pin. Having golf cats on the pier to transport those with mobility issues is a very thoughtful thing and appreciated. There are even large wheel transport chairs free to use for taking handicapped out to the sandy beach. We enjoy NCL FreeStyle and are booked in October for a cruise of New England and Canada on the Escape. Read Less
Sail Date March 2018
The ship was beautiful ad the service was great. On the cruise we went to the following ports: Cozumel, Rotan, Belize and Costa Maya. The ports were beautiful and the staff was very helpful. I am already planning my vacation for ... Read More
The ship was beautiful ad the service was great. On the cruise we went to the following ports: Cozumel, Rotan, Belize and Costa Maya. The ports were beautiful and the staff was very helpful. I am already planning my vacation for next year with Norwegian. The ship was clean and beautiful. The cabin was updated and the view was beautiful from our room. The food was good. Some restaurants were better than others. The shows were great, Legends was amazing!! The best way to enjoy the cruise and not have to worry about extra cost is to purchase the ultimate drink package and the spa package. The spa was amazing. They have a spa just for women, men and a coed section. The staff is friendly and very attentive. They had an area called Splash Academy. Splash academy is for children. In the academy the children do art projects, learn magic and participate in child friendly activities. On the last day of the cruise, the children put on a show for the ship to showcase the things they learn at Splash academy. It was the cutest thing ever!! Read Less
Sail Date March 2018
I always believe you make what you want of any cruise ship, and we enjoyed our ten days. Pros: Relaxed ship. Easy walk off with your luggage when disembarking if you want. Good choice of eating venues. Most entertainment in the ... Read More
I always believe you make what you want of any cruise ship, and we enjoyed our ten days. Pros: Relaxed ship. Easy walk off with your luggage when disembarking if you want. Good choice of eating venues. Most entertainment in the large theatre was of a high standard. Drinks package is well managed and allows two drinks on one card. Comfy beds. Mostly friendly staff. Casino discreetly located. Lots of eating out space on rear decks. Cons: Passenger direction could be better, and shuttle bus info made more available. (Charged for some - eg Casablanca where walk off is long and ill advised - yet 15 euros for shuttle, then 2 euros for a useless photocopied map of the town.) Some staff are glum, and please drop the `happy happy, washy washy` stuff. Daytime activities often poor. Had to queue 1 hour to board through security and check in. Every drink gets 20% tip added, and then in Spanish ports there is 10% VAT added too! Limited quiet drinking/coffee space, and (sometimes mediocre) musicians can be intrusive. Read Less
Sail Date March 2018
This was a first cruise for my friend and myself, both in our 60’s. A little Leary about an inside cabin, heard how small they were. We had plenty of room, drawers and closet space, we were impressed. Our steward, Albert, was wonderful. ... Read More
This was a first cruise for my friend and myself, both in our 60’s. A little Leary about an inside cabin, heard how small they were. We had plenty of room, drawers and closet space, we were impressed. Our steward, Albert, was wonderful. Never had any complaints about the dining rooms. Had escargot, french onion soup, Shrimp appetizers. The selection for main courses was amazing, as well as the creme brûlée and cheesecakes. All wait staff were very friendly and accommodating. Had a great selection of things to do. If anyone was bored, it was their own fault. Pool was a little small. I liked that the ship wasn’t huge, and met a lot of wonderful people. We did go to the Cameo factory and learned a lot about the coral reef in the semi-sub excursion. We didn’t do the excursion booked in Cozumel because of the rain, but enjoyed the day just relaxing. Disembarkation was a nightmare, but I guess I would blame that one person who didn’t make it on time to the meeting for non residents, although the luggage wasn’t ready either. I would definitely sail the Dawn again. Read Less
Sail Date March 2018
I LOVED this cruise trip. We had a great time. I went with my mother who had originally bought the trip for my brother who was getting married but did not end up getting married. There were lots of different things to do on the cruise, ... Read More
I LOVED this cruise trip. We had a great time. I went with my mother who had originally bought the trip for my brother who was getting married but did not end up getting married. There were lots of different things to do on the cruise, shows, restaurants, activities, great food and drinks. Most everything was included except for certain restaurants and drinks. We did the trip from New York to Bahamas and Florida. If I did it again I would go to different islands. The only bad thing I have to say about the trip is my mother and I caught a really nasty cough on the cruise, in which we had cough episodes for months where our throats would close up, and we couldn't breathe. It was so scary! And it was definitely from the cruise trip. We never found out what it was. But overall the experience was great. Read Less
Sail Date March 2018
This was our first cruise on NCL, with previous ones being on RC and Carnival. We chose this cruise out of convenience as it left from Manhattan during Spring Break, so we wouldn’t have to drive. It was also going to 3 ports of call – ... Read More
This was our first cruise on NCL, with previous ones being on RC and Carnival. We chose this cruise out of convenience as it left from Manhattan during Spring Break, so we wouldn’t have to drive. It was also going to 3 ports of call – Cape Canaveral, Great Stirrup Cay, and Nassau. Our thoughts on the ship were that it was the classiest of the ships we’ve been on. We’ve been on Carnival Dream, Carnival Pride, RC Harmony of the Seas. We thought that the Carnival were gaudy with the red and gold décor (not sure if they had been updated since we were on them 5 years ago). RC Harmony was a gorgeous ship and very open where you could walk down the atrium and look at the sky. The NCL Breakaway’s décor and restaurants just seemed a notch higher than the others – personal preference. There were stone walkways outside of the French Restaurant, outside seating available on some of the restaurants, dark wood paneling in the restaurants – again, all personal preference. Comparing the way people treated us on the 3 different cruise lines, I’d have to give the RC Harmony of the Seas the top grade. Everyone smiled and was welcoming, and you got the feeling that you were a returning friend. It didn’t take a long time to get a drink, and the drinks were consistent as the bartenders weren’t in as much of a hurry as the Norwegian Breakaway. We arrived at the Port of Manhattan at 11:00 to board the ship, with it taking a little over one hour to board the ship. First thing on the agenda was to get lunch, and since we figured we were earlier than a lot of people, we would go to one of the 3 restaurants open for lunch and get a seat no problem – WRONG. We walked into the lobby and a person standing outside of the Savor and Taste Restaurants said that they were crowded and there was a wait, so she recommended we go to The Garden on the 15th floor for lunch as it wasn’t crowded. We walked into the restaurant, and for the next 20 minutes continued to walk around trying to find a table for the 3 of us to sit. After about 20 minutes, we beat someone to a table opening and got it – not a good first impression. The buffet food was fine, typical cruise food, plentiful, a lot of options, and decent tasting. Our room was ready about 2PM, so we headed there and it was what we expected – nicely appointed, TV about a 28” (a little smaller than I’d have expected), typical layout for other ships in RCL and Carnival as well. We were supposed to leave at 3:30 – sunny skies so we looked forward to seeing the Statue of Liberty and NYC on our way out of port, but that wasn’t going to happen. An announcement came over the ships intercom that due to the currents, we would not be leaving port till 4 hours later. Didn’t quite understand that, as they leave from this port every week, so why can’t they predict the tides or currents? Oh well, we’re on vacation, no big deal. They did the lifeboat evacuation drill in the main atrium. The problem was that they had 4000 people there and it was very loud that you couldn’t hear what the announcer was saying. Now, toss in an announcer who speaks broken English, and you have a recipe for disaster. NCL – I know about equal opportunity, but you really should have someone with excellent speaking skills performing the Safety Evacuation Drill. The drill lasted probably at least 30 minutes as it wasn’t very well organized, and it got extremely hot with everyone standing in the same room. People were talking and not paying attention – thank God there was no emergency during the trip. Meals – Overall A Grade Dinner the first night was in Maderno – the Brazilian Steak House. The servers would stop by your table and ask if you wanted the meat that they were carving. All was good, but note that they bring out the less expensive meats first – chicken, pork, sausages, then onto the better cuts of beef. It was all good, as was the salad bar and dessert. The restaurant was not crowded at all, may be because it was the first night of the trip, but there were probably only 4 tables taken in the restaurant while we were there for our 7:00 seating. Bottom line – we liked the restaurant and would recommend it. Each morning and lunch was ate in the buffets in The Garden. Same selection each day which was varied and everyone should be able to find things to their liking. They offered a warm banana/carmel sauce to put over their waffles or French Toast – we thought it was very good. No complaints about any of the food in the buffet. We ate at The Manhattan Room the 2nd night – one of the restaurants included in the complementary dining package. They served the same food as the other Savor and Taste restaurants, but the feeling is a little higher classed with the two story ceilings. It was very loud in there, not due to music, but people talking. The meals there honestly were a bit disappointing. I got a NY Strip steak ordered “medium”, it came out well-done. My wife ordered the salmon, it was ok, but not much flavor, more or less a grilled piece of fish without seasoning. My daughter ordered lasagna, and she said it tasted like “Stouffer’s Frozen Lasagna”. I tasted it and have to agree. We were disappointed by this restaurant, would not return. This was the ONLY disappointment for meals eaten on ship. The 3rd night we ate at Teppanyaki – one of their “upcharge” restaurants. Typical Japanese restaurant where they cook and entertain you while cooking. People laughed the entire time, the cooks were good and entertaining, the food was also good. We had shrimp, steak, and chicken and all were done perfectly – not dry, juicy, and a lot of flavor. I would suggest allotting at least 1 ½ hours to dinner here, but I definitely recommend it. The 4th night was another “upcharge” restaurant – Ocean Blue. Definitely one of the best meals we’ve ever had ANYWHERE. The service was excellent, the waitress comping us for some additional items. Our appetizers included shrimp cocktail, NE Clam Chowder, Lobster Bisque, Fried Calamari. Main courses included lobster tail, grilled shrimp, and a grilled fish – all done perfectly. Definitely recommend this restaurant as well. The 5th night we ate at Shanghai’s Noodle Bar. We had to wait about 45 minutes to be seated, so they gave us a “buzzer” to let us know when our table was ready. We sat at the counter in front of the chefs, so we got to see them prepare the food. Seating is at counters, no tables. You pick anything you want off the menu and write down how many of each you want. The food was very good, no complaints a pretty varied amount of food so most people should find something that they like. The 6th night we had dinner at the Italian Restaurant – La Cucina. The décor was very nice, stone columns, easy music playing, but there was a VERY loud person sitting in the back corner of the restaurant that annoyed anyone sitting in the area. We watched 2 people move from tables near her, but no one addressed her loudness. The food was very well prepared, and very tasty. We at O’Sheehan’s Bar and Grill for lunch and the food was very good. It did take about 10 minutes for the waiter to come to us with a menu, then another 10 minutes till he returned to take our order. About 10 minutes after that we had our drinks. Service was slow but the food was good. The last evening we had dinner at Savor – one of the complimentary restaurants. I asked for a window seat in order to watch the sunset, and the hostess was able to accommodate us. The restaurant was very classy in appearance, the noise was not bad at all as we could hear the music playing. The food was very, very good – much better than I would have predicted. Our entrees included prime rib, a whitefish called “hake”, and pasta with pesto sauce. Everything excellent. Entertainment – A Grade We were very happy with the entertainment in the evenings. There were family oriented shows “The Newlywed Game”, “Trivia Game Show”, “Deal or No Deal”, “Bingo”, etc. We enjoyed them all and thought that they did a very good job. There was a piano player – Andre, that was very good as well that played each evening for 3 hours, playing songs from the 70’s and 80’s – Billy Joel, etc. He had a good crowd singing each night, thoroughly enjoyed him. The “Manhattan Jazz Band” plays each night, and we caught one of their performances in Fat Cats. I was expecting more instrumentals like Sax, Trumpet, etc. but they had a bass player, drummer, keyboard, and a person singing. They were OK, but once was enough. Arvin and Emily were a duet singing various songs from the 70’s on up and were very popular getting people to sing along with them. Melvin played acoustic guitar at various locations and was excellent as well. I did see some guy singing outside of the Garden Café and he was horrible. He was tone deaf and ended up having people laugh as they walked by him. They should not have him singing as in the Staff Talent Show we heard better singers who had main jobs in the restaurants or doing laundry. We caught magician/comedy show that was excellent. I watched him closely, cameras were zoomed in as well, but you still could not see how he was doing his tricks – excellent. The Comedy shows were good as well, we were only able to get in for the “family show” and not for the 11PM show as they were booked. One complaint about the entertainment isn't against the performers, but against people who just let their children run wild around the entertainers. I watched 4 kids running around on the floor while the entertainers were trying to sing, while their parents played on their phones. Seriously? You were sitting in the front row, how could you NOT realize that your kids were annoying the performers and people in the audience. The NCL staff really should have said something, as no one other than the parents would have been upset. This even was going on while the senior Breakaway staff were being introduced on the Atrium floor - kids hitting balloons around and hitting the staff! Bartenders – C minus grade We’re not people that cruise all the time, this was our 4th cruise ever, but I do recognize things that are a little sub-par at this point. The bartenders are either over worked, or need some personality training. Never a smile, always extremely busy, waited on certain people immediately and making others wait. Then when it came to mixing the drinks, only ½ the alcohol made it into the cups as they were pouring so fast that it went all over the counter. I’d give them a “D” in this area. Ports of Call - F grade Here’s where we were disappointed and killed us for NCL. When going on a cruise, we choose the cruise based on the ports of call. If we wanted to just stay on the ship for the food and entertainment, this ship would win hands-down over any other cruise we’ve been on. We left the first day 4 hours late – again, not sure why, but we did. That put us behind schedule when we arrived in Port Canaveral 2 days later. We were supposed to disembark at 1:00PM in Port Canaveral for a 5 hour tour of the Kennedy Space Center. Well, we finally arrived around 2PM, then disembarked close to 3:30 with the KSC only open till 6:00. I can only imagine the people that paid to go to Disney for the day as they were still sitting there at 3:30 and the ship pulling out by 9:00 – not good. Well, we arrived at the KSC just before 4:00 – giving us less than 2 hours to spend there, NOT GOOD! Due to the time constraints, the tour person recommended we see the IMAX movie and Atlantis. Very disappointed in the lack of time at the port, and having to pay $119 for a 1:45 tour on our own. The next stop was supposed to be Great Stirrup Cay. Before sailing I read reviews where NCL cancels 80% of their trips to GSC due to weather conditions. About 30 minutes before arriving in sunny skies, the captain came onto the loud speaker and informed us that “due to the bad sea conditions, we cannot go to GSC today, but we’ll anchor at Nassau at 7:00PM instead of 8AM the next day. Wow, we arrive at night with nothing to do – NOT happy about them aborting the trip to GSC. Our last stop was Nassau, arriving at 7:00PM instead of the following morning due to the elimination of GSC. Our tour was to leave the ship at 8:45, and we were standing outside the ship at that time. However, we didn’t leave the pier until 10:00 AM – just unorganized. Had a decent time at Blue Lagoon, but the winds and water were a little cold. Liked the place and the options there, would recommend it. We went to The Atlantis on a previous cruise and you paid a lot of money to just swim and walk around that place. Impressive, but not worth $150 per person to stand in line 45 minutes to use a water slide! NCL needs to organize a bit better for shore excursions. Taking an hour+ after the scheduled meeting time isn’t good as apparently this time is included in the excursion time. Rooms – A Grade The TVs are a bit small, probably around 26” in size but decent color. The main disappointment was the lack of options or channels. There were 20 channels with one channel being “favorite movies” which played just short clips of movies. Another one was “favorite shows” which had different TV shows with no predictability. It could be a kiddie cartoon followed by some current primetime show rerun – the problem was you had no idea what was coming on and when. The other channels were things like MSNBC, FOX, shopping channels, ship channels, etc. So basically you got the stock market report, political shows, and 2 channels that were not of that variety. It would have been nice to have more free options as well as a TV guide instead of constantly flipping channels and then settling on something we weren’t interested in. They did give you the option of purchasing a movie for $10 – a bit much. I’d suggest bringing your computer if your kids want to watch any movies or spend the money on movies. We weren’t on the ship to watch TV, but figured some people may want to know. I read where people complained about water pressure or temperature, but we had no issues at all and we showered at various times of the day or evening. One thing to note is that there is a button to push on the temperature as well as pressure knobs. If you depress those, you can get more pressure or hotter water. The person attending our room – Noel, was very pleasant. Each night he made sure that the room was ready, clean, and had our next day’s itinerary. The attendants on every cruise line have always been happy, excellent people. I can’t imagine how they can stay so upbeat knowing that they have to be working long hours. We had a balcony room where the balcony had 2 chairs and a small table, so 2 people could side outside at a time. It was probably 4 foot by 10 foot long. Oddly enough, the disembarking process in NYC was very well organized, unlike the shore excursions. We were off the ship within 30 minutes – excellent. Overall, we loved the look of the ship, the entertainment, the food. A couple things were lacking, and honestly, if they improved on those, they would blow the competition out of the water. Read Less
Sail Date March 2018
My wife and I chose this cruise because it departed from New Orleans, a city we wanted to explore for several days, and because it stopped at two locations in Mexico, a country we had never visited before. The ship was wonderful, the crew ... Read More
My wife and I chose this cruise because it departed from New Orleans, a city we wanted to explore for several days, and because it stopped at two locations in Mexico, a country we had never visited before. The ship was wonderful, the crew normally friendly and competent, the food and drink excellent, and the daily events well organized. We chose a 3.5 hour shore excursion to the Mayan ruins at Chacchoben. This was very well organized and led by a highly informed and well-spoken Mexican guide. On the cruise's negatives for us, smoking is permitted in the casino, at designated locations on deck, etc. This is regressive, unhealthy and annoying to non-smokers. As well, two many of the activities, including the overall cruise were excessively hyped. The cruise director made it sound like we were a floating paradise, with new highs expected daily. Finally, while the quality and variety of music was excellent, volume levels were frequently ear-splitting and therefore anti-social. Around the pool, aggressive techno was often the rule revealing the assumption that everyone would like this kind of music. During performances in the Stardust Theater, the highly skilled dancers appeared on steroids, with every routine completed at breath-taking speed, almost frantically. Again, volume levels were aggressive, bordering on painful. After this first-time cruise with Norwegian, I'd say calm down a little. Cruisers don't need to be constantly revved up, assaulted with sound, and hyped. Overall, the cruise was most enjoyable but with flaws on the entertainment side. Read Less
Sail Date March 2018
Wanted to try going out of Tampa & sailing under the Sunshine Skyway Bridge. So we did. It was a revisit to the NCL Dawn & the scheduled ports, except NCL visits their own port in Belize & we made it to Costa Maya this ... Read More
Wanted to try going out of Tampa & sailing under the Sunshine Skyway Bridge. So we did. It was a revisit to the NCL Dawn & the scheduled ports, except NCL visits their own port in Belize & we made it to Costa Maya this time. (Last time we skipped it because a hurricane had not). We've never had a bad cruise. Food's always wonderful, they clean your room, wash your clothes, entertain you, all while basking in the lap of luxury & sunshine. What's not to like. - The one incident where a loud, fowl mouthed, drunk was seat near by at dinner in the main dining rm. I watched as staff pulled as far away from the area as they could. I called the maitre d over & he offered to move us, 'tho we were 3/4 the way through our dinner. They obviuosly didn't want to disturb the cursing drunk as he berated his female companion. That was the 1st nite of the cruise. We ate in the specialty restaurants all but 1 nite after that. The boarding in Tampa was the worst we've experienced. This was caused by late clearance by inland security of the previous cruise. Once the departing passengers & luggage had left things looked up & we were wisked aboard & the cabin was already with the luggage following quickly behind. We saw less of our cabin attendant, by far, than ever before. The cabin was well made up at all times but the cabin crew were seldom around. Waite staff in every resaurant were exceptional & catered to every whim. Leo Fernandes was particularly able & ensured that my sister-in-law, who accompanied us, was attended to at dinner. (She preferred the main dining room, while we ate in the specialty restaurants) The entertainment was outstanding & surpassed our expectations, which were already high (as this was an NCL cruise). I don't know how they do it but we certainly were well entertained. I'm paying more for one night at the Bolshoi than I paid for this cruise & I'm hoping that we will be as entertaining there as the performances aboard the NCL DAWN. & I mean that quite literally. Shows were fabulous. The “piano bar”, Gatsby's, was very busy & well served by bar staff, even tho they also service the Italian restaurant next door. Musicians were very good and different styles & gendra of music were constantly provided past 11:00p.m. Just a personal note: I like the “mid” ships i.e. 2000-2500cruisers as opposed to the newer mega ships. But with NCL I didn’t get any lower quality entertainment, it was great just as if the audience was the 6000 of the BIG boys. Very nice. All in all it was a surprisingly good cruise that more than met my expectations with a wonderfully efficient crew & a honed, razor sharp, Officers Read Less
Sail Date February 2018
Nice itinerary-have not been to Belize so we chose this cruise. The ports were all nice except Cost Maya that did not have any transportation on the pier to the town and it was too far to walk so we did not go into town. Cozumel and ... Read More
Nice itinerary-have not been to Belize so we chose this cruise. The ports were all nice except Cost Maya that did not have any transportation on the pier to the town and it was too far to walk so we did not go into town. Cozumel and Belize had transportation. We ate at 3 of the specialty restaurants-Cagney's Steakhouse, La Bistro and La Cucina. Cagney's was very good and very nice menu. I was extremely disappointed in the French Restaurant La Bistro. Started out with Mushroom soup which was pulpy and a muddy color. Cream soups should be as smooth as velvet especially in a French restaurant. It was like it was watered down and thickened because it had absolutely no taste. I also had Veal medallions which were tough and rubbery and again the sauce lacked any flavor. My husband had filet and it was fine, but nothing to rave about. La Cucina was the best and our server was the exceptional. I would recommend the Italian over the others. The best was the Spa and signing up for the Thermal Spa package . Private. clean and smoke -free. Well worth the extra fee. Read Less
Sail Date February 2018
Ship was heading south and did not have to fly, expected colder weather leaving and first day as well as day before docking. Did get rough seas as expected. Surprised liberal dress code and multiple eating locations. Cabin size average- ... Read More
Ship was heading south and did not have to fly, expected colder weather leaving and first day as well as day before docking. Did get rough seas as expected. Surprised liberal dress code and multiple eating locations. Cabin size average- Maybe above mini-suite the toilet has some comfort space on the sides. Limited activity to take place of bad or cold weather - bulletin just says If conditions good - nothing to replace the event. Pay for bottled water ( bring refillable with you and use free (for now) room service delivered pitcher of ask at bar for refill. expresso, lattes and cappuccino not part of drink package. Small theater(s) good shows. More time at Cape Canaveral would make it a worthwhile stop - Space center needs more time as do the Orlando excursions. Almost 50 percent of Orlando tour is travel time then add getting tickets, getting to the attractions and line wait. Private island beach nice - sighs pointing to buildings or layout would help better than paper map Read Less
Sail Date February 2018
We always book online and check out the various cruiseline websites for their special deals. This one came up with NCL and the airfare from Ottawa to NY was half of that to Florida. So we decided on the NCL Gem. First time cruising ... Read More
We always book online and check out the various cruiseline websites for their special deals. This one came up with NCL and the airfare from Ottawa to NY was half of that to Florida. So we decided on the NCL Gem. First time cruising 'Freestyle'. Not sure if we'd like it but we did. We also like the time on the ocean and it was three days sailing down to E. Caribbean and two days back with four ports. We booked WestJet flights, booked the Wellington Hotel on 7th Ave close to the port and Central Park. Boarding was fast and easy and we were on board by 1.30. This ship is in the Jewel class with only ~ 2300 passengers, medium size. It takes a few days to learn how to get to places on board as it's easy to 'get turned around' when you get off the elevator. Never had to wait very long for elevators. We were midship Deck 11, mini-suite port side and it worked for us. One deck up to the pool and cafe. This ship is absolutely spotless, everywhere. No concerns there. The Garden buffet has something for everyone each meal. The buffet seating inside is a bit crowded but the outdoor area was nice. The two main dining rooms' service was impeccable. All staff on this ship have a genuine smile and hello everywhere you go. We ate in four upscale restaurants - Churriscaria - Brazilian bbq - which was nice. Cagney's - steak house, even better. Le Bistro was our favourite - wonderful food and ambience. Teppanyaki was ok, but a bit hokey and the 'Japanese' chefs were not that wonderful. Little food and don't have the green tea cake and ice cream! Each night's entertainment was top notch. One broadway show had to be re-scheduled for ship movement and another cancelled, which was ok with us as it was for the safety of the performers on a moving stage! There are literally hundreds of activities you can do if you want. The pools area on Dec 12 was not our favourite, going on other cruise ships' experience. There is no solarium pool (no solarium at all) and when seated or laid on a deck chair, you can't see anything in the pools for the hot tubs and the central stage. The live and DJ music was unbearably loud and drove us away sometimes. But the young ones like it. There is little shade for relaxing on the pool deck. So most of our relax time was spent on the stern open deck, which did have shade and a bar, and no overwhelming music. This ship doesn't look like an amusement park on the top deck. However, it would be an asset to have a crazy golf course where the basket ball court is. More people would get more fun out of that than watching a few teens shoot baskets. Service was faultless. The IT manager was a star, getting us set up on line. The Front Desk were courteous and helpful to us, unlike some ships we've been on. Bartenders were really, really good everywhere, except in O'Sheehans we thought. Due to weather, our four island stops were cut to three. Again, fine by us if it was safety related and Coast Guard recommended. The two excursions we took were nice, with easy off/on the ship. Without the $50 excursion credit, they would have been too expensive though. Because of another weather system, up the Eastern Seaboard, we had "high, mounting waves" for three days going back to NY. This curtailed a few things - we couldn't use our balcony, a show was cancelled and the open top deck areas were closed most of the time. So all considered, we would cruise again with NCL, but probably not out of New York for the unpredictable ocean weather, which limited our sun time. Read Less
Sail Date February 2018
So a good friend invited me 2 join him on then epic 2 Nassau & Jamaica & the cayman island 4 the 7 day cruise we had a very nice balcony suite but I think the best was all the wonderful mixed drinks they served pool side they were ... Read More
So a good friend invited me 2 join him on then epic 2 Nassau & Jamaica & the cayman island 4 the 7 day cruise we had a very nice balcony suite but I think the best was all the wonderful mixed drinks they served pool side they were all very good especially the mojitos & mud slides so glad we got the drink package haha there was lots of things to do I had a couple spa treatments be careful if u do any of those cuz they really do push the up sales I did end up gettin sum skin care stuff that I really love haven’t checked 2 c how much cheaper I can get it off the boat yet cuz im sure I paid way 2 much haha we did a few excursions in Jamaica we did the blue lagoon in the cayman island we did turtle turtle turtle & more turtle which I love very much being a big time turtle lover but I think the Cayman Islands was my favorite stop we had a awesome tore guide how taught us a lot of the history of the island he was a nice treat on the ship the food was great & the shows weren’t nothing 2 right home about but they where intertanning 4 the most part I recommend making ur dinner reservations atleast by the nite b4 if u can otherwise the buffet is a great fall back & I guess lastly the ship was nice & clean & well maintained & all the crew was nice & friendly over I give the epic a A Read Less
Sail Date February 2018
We previously went on sister ship “ getaway “ were very impressed we enjoyed our cruise however I have to say the getaway was a better experience. Food was great on this ship , however at buffet there was a few times my food was only ... Read More
We previously went on sister ship “ getaway “ were very impressed we enjoyed our cruise however I have to say the getaway was a better experience. Food was great on this ship , however at buffet there was a few times my food was only lukewarm. as was room ( balcony ) comfy bed . Ship was beautiful but I did notice a clump of dirt and hair on floor by the stairs at spice h20. It took 2 days before it was gone. Entertainment was great but the ncl app wouldn’t let you book and I guess people went straight to box office once on ship. All the comedy 18+ shows were booked solid before we set sail. We did manage to get to see one of the two comedians other shows. A couple other shows we wanted to see we couldn’t as they were also booked solid. I spoke to a few people who said they couldn’t see anything as for the few remaining tickets left were gone at second day of cruise. The ship has only 2 smoking areas on ship outside and one inside ( cigar lounge ). Was disappointed in this especially one night the spice h20 area was closed for private function. This is one of two areas you can smoke . Read Less
Sail Date February 2018
Chose this cruise fo the itinerary. But was let down by the actual docking and transfers. Over half the ports were tender ports, with long tender journeys to obscure docks. Then buses or taxis to the actual port towns. Tenders were ... Read More
Chose this cruise fo the itinerary. But was let down by the actual docking and transfers. Over half the ports were tender ports, with long tender journeys to obscure docks. Then buses or taxis to the actual port towns. Tenders were allocated on a ticket system. Queuing up at 7am for a ticket. Some port we did not get to until lunch time and then had to be back by 4pm. Half way round the world to que, que, que. then only see some places for a few hour. We feel cheated! At 2 ports there were no buses provided. Just taxis at obviously inflated prices. Now the good bits. The ship was fine, better than most we have sailed in. Food was very good. Good quality, well served, very good selection. Even the buffet was great with a good flow of passengers. A proper Barbeque was provided around the deck on sea days. The bar drinks service was slick and quick. This could have been a great cruise. For us, and many others, it was a let down due the the disorganisation and hassle at ports. Read Less
Sail Date February 2018
We chose the Dawn as we were on it several years ago and liked its size. The ship has undergone an extensive make over. It is beautiful. The atrium is lovely. Art?? in Venetian Dining room is not to too many people's liking. Our ... Read More
We chose the Dawn as we were on it several years ago and liked its size. The ship has undergone an extensive make over. It is beautiful. The atrium is lovely. Art?? in Venetian Dining room is not to too many people's liking. Our cabin 8608 was fine. The view was obstructed but okay. Location was great. It was one floor above the promenade deck, atrium and shops. Bathroom was okay for us but I can see it being a problem for larger people. Embarkation went smoothly. We had to pay corkage even though we were planning to have our wine in the cabin. Disembarkation was about the worst I have seen. P.A. announcements were garbled. There was a long line up of "walk offs" with lots of baggage. This caused a major bottle neck. No officers on hand to help with the situation. Dining was fine. Only once did I not enjoy my entree. Garden Cafe was not too crowded and we always found a seat inside but would have liked more outdoor seating. While I do like the casual dining dress code idea, I feel the Venetian should enforce some restrictions. Sloppy shorts, sweats, ball caps and beach style t-shirts were too casual! I always find NCL to have great entertainment. The show, Elements was one of the best shows I have seen on any cruise line. Port shop talk was at the same time as the Latitudes party. I was not happy about that. I love Cozumel especially docking at the pier in town. Costa Maya had good shopping, Roatan was my least favourite. Next time I would book an excursion as we were bothered by people trying to get us to buy their services when trying to explore on our own. We settled for having a few drinks at bar close to dock. We took the time to catch up on emails at this free wifi ( with order) spot. Belize, we did not dock in town but at a lovely spot with beach, pool, and shops. There is a place to catch a ferry to the town. We took a mangrove boat tour. Seeing as we only stayed a half day, I would not do an excursion again but just enjoy the beach. On Princess last year I had enough loyalty points for internet for the two weeks. I had enough minutes for myself and companion to use. I found NCL very expensive. Service was great, shop staff, food servers, and cabin steward. Read Less
Sail Date February 2018
Free cruise from Twin Rivers Casino. Enjoyed the overall cruise and appreciated efforts from wait staff throughout the cruise. Food was OK. Dining package was better. We thoroughly enjoyed the visit to Harvest Caye, Belize. It was our ... Read More
Free cruise from Twin Rivers Casino. Enjoyed the overall cruise and appreciated efforts from wait staff throughout the cruise. Food was OK. Dining package was better. We thoroughly enjoyed the visit to Harvest Caye, Belize. It was our first experience with zip lining at the Flighthouse excursion. The staff was very safety oriented and put our first time nerves at ease. We will definitely zip line again some time in the future. The food selection and menus in the Dining Rooms did not vary much from day to day. The food was consistently good and waitstaff was excellent. During the cruise we visited several of the bars and lounges, but had the best times at the Wine Bar and O'Sheehans. The staff at O'Sheehans went above and beyond to search for Grand Marnier when it ran out! We cruised out of Tampa, FL and the only negative was the disembarkation. Not sure exactly what caused the problem, but the delays were excessive and created frustration for quite a few passengers.... Read Less
Sail Date February 2018
We chose the cruise based on our anniversary we were celebrating on 2/20. The cruise was so much fun. The staff was so friendly and funny. I was worried about people getting the flu and spreading it so I was so happy about the washy ... Read More
We chose the cruise based on our anniversary we were celebrating on 2/20. The cruise was so much fun. The staff was so friendly and funny. I was worried about people getting the flu and spreading it so I was so happy about the washy washy disinfectant spray being sprayed on hands as they enter the restaurants. The cruise staff made it so funny singing I wants wash your hands to the tune of I wanta hold your hand. lol We ate at several of the specialty restaurants since we bought the package. The steak, hibachi and Italian places. I honestly wouldn't buy the packages again. The food really wasn't any better than the dining rooms and you can eat anytime you want to eat in the dining rooms without reservations. The steak place was just ok. We are from Texas so we know steak!! The Italian place was really cute like a little quaint house. The food was good. The hibachi place was a lot of fun and worth going for the entertainment. The ship was really clean. Would like to have known show schedules before making dinner reservations. Also there were themed nights I would have like to have known to bring clothes to dress for. I thought water should have been included in the drink package. I'm not a big drinker so they def made money off of my drink package. The cruise was really a lot of fun due to the cruise staff and entertainment. Would go again. It's really improved since the last Norwegian cruise we took many years ago. I loved the free style cruising. No set schedules for eating. Only walked through the casino a couple of times to get somewhere else. Couldn't handle all the smoke. Smelled awful!! The cruise director was a hoot with all his crazy clothes. Read Less
Sail Date February 2018
Super easy getting on and off the ship, but to be fair, we were travelling with persons in our party who had mobility issues, but it appeared that the flow for the 12:30 embarkation and the self check out was moving well. The good - ... Read More
Super easy getting on and off the ship, but to be fair, we were travelling with persons in our party who had mobility issues, but it appeared that the flow for the 12:30 embarkation and the self check out was moving well. The good - Hands down the best entertainment we have seen in our 4 cruises. The Million Dollar Quartet was outstanding (Jerry Lee Lewis stole the show) and Burn the Floor was also amazing. Wish I had seen each of them twice. This cruise featured 4 ports of call, which was nice. A serious medical emergency caused a slight re-shuffle (praying that the person and family affected is doing well), but overall a great selection of ports (with an exception below). Buffet was good, but unspectacular. Freestyle dining food was solid throughout, but no lobster night (bummer). Our steward, Rodrigo, was outstanding and even delivered a few variations on the traditional towel animals. The bad: The service in the Freestyle dining areas was (with only 1 exception), unfortunately, the worst of our 4 cruises. Slow (beyond dining vs. eat and run) getting food out and in removing dishes from the table. Coffee served (often lukewarm) well after desert was completed, even after requesting it to be delivered together, and several times requests forgotten entirely. The staff was not rude in any way, though, and tried to make up for shortfalls as they could. The only other negative was the private island on Belize, Harvest Cay. Not bad, so much as a vanilla, manufactured experience. I STRONGLY recommend taking the ferry to Palencia as an alternative. Read Less
Sail Date February 2018
The ship is newer, so the facilities are amazing. Overall good experience. Just remember, you are there with 3000 of your closest friend. Great choice of dining experiences. Food gets a little old by the end of the week and the buffet ... Read More
The ship is newer, so the facilities are amazing. Overall good experience. Just remember, you are there with 3000 of your closest friend. Great choice of dining experiences. Food gets a little old by the end of the week and the buffet food is fairly bland. Cabins are nice and shows are excellent. Price for drinks is ridiculous. $10 - $15 EACH. Get a drink package. This is something the cruise line should reconsider. It is inhibitive to people to even order a drink. Good ship for kids with 5 waterslide, a splash pad and pool and a high ropes course. Very little room for chairs on the main pool deck in the sun. You have to go to level 16, which is the sun deck, but are not near the pools then. Staff was good and had a great steward. I can see us using Norwegian again. Shore excursions are typical. Pretty expensive and make sure you research them to look for all inclusive meals and drinks. Read Less
Sail Date February 2018
Chose this cruise for the Southern Carribean itinerary but unfortunately the itinerary changed. Escape was a fabulous ship, similar to the Getaway. We had a spa balcony 15140 which was great. Our cabin had the bed by the balcony. The ... Read More
Chose this cruise for the Southern Carribean itinerary but unfortunately the itinerary changed. Escape was a fabulous ship, similar to the Getaway. We had a spa balcony 15140 which was great. Our cabin had the bed by the balcony. The spa was great, large therapy pool, heated stone beds, saunas, steam room, salt bath, snow room was great. Only issue is when people reserved heated stone beds by placing towels on them. The staff was supposed to remove these and did during the early part of the cruise but not late in the cruise week. We had dinner at two of the specialty restaurants, Cagney's (Mortons) and Teppanyaki. Both were nice, service was great at Cagney's. Main dinning rooms were very nice with probably the best non-upcharge dinning on a cruise we had. The main pool needed to bigger with another bar and Spice H2O was a good idea but needed more lounge chairs. A couple of times they had regular chairs in place of lounge chairs. The bars for the most part each had a theme, and bartenders were nice and friendly. Dress code, you saw everything from shorts/t shirt to nice dresses/suites for guys including one kilt. It would be nice if the specialty "fine" dinning adhered to a better dress code. At least no shorts and a collard shirt. Valentine's night was great to see the couples dressed up, even more than the dress up or not night. All in all, we had a great time, nice and relaxing but plenty of stuff to do. Thanks Read Less
Sail Date February 2018
Haven is a great concept, except for allowing young children unsupervised access to the pool and jacuzzis. We will be switching to Viking Ocean. The onshore activities were very good. The Haven staff were fantastic, especially Shah ... Read More
Haven is a great concept, except for allowing young children unsupervised access to the pool and jacuzzis. We will be switching to Viking Ocean. The onshore activities were very good. The Haven staff were fantastic, especially Shah the bartender. The Italian restaurant was not worth it. Why, when we have purchased the liquor package, can we order 3 glasses of wine for free, but, get charges $60, less a whopping 20% discount if we order a bottle of the same wine. Also, why do we get charges for bottles of scotch from our refrigerator, when it is free if we order from the bar.. I believe President Trumpo was correct in his opinion of Jamaica. Definitely recommend the Segway Tour in Costa Maya. The Grand Cayman Glassbottom Boat was very good. We had been to the straw market in Bahamas before, and, it is just as bad two years later. Read Less
Sail Date February 2018
This was our first time to give cruising a try. We normally only do all inclusive resorts. Since this had drinks included it seemed the time to give it a try. We enjoyed this cruise so much we are ready to try another cruise, maybe ... Read More
This was our first time to give cruising a try. We normally only do all inclusive resorts. Since this had drinks included it seemed the time to give it a try. We enjoyed this cruise so much we are ready to try another cruise, maybe Alaska! Everybody was friendly and the staff was super nice. And we never felt the boat rock, that was another concern. I wish i could remember the name of the comedian they had on board, HE WAS SO FUNNY!! I would go see him if he was anywhere close to home area. The private island was awesome. Beautiful water and we rented a cabana. The Cabana was almost at the very end of the road. Plus side- we had a beach area almost to ourselves. Down side was I have a bad knee that was acting up and it was a l-o-n-g walk to get there. I am sure had I asked for assistance they would have helped me out. We had drinks and food delivered constantly and it was very much worth the extra cost of it. Read Less
Sail Date February 2018
This was the largest ship I had been on. There were alot of people and the elevators could not keep up with it. We waited for endless minutes for the elevators and then when they hit our deck, there was no room for another person. ... Read More
This was the largest ship I had been on. There were alot of people and the elevators could not keep up with it. We waited for endless minutes for the elevators and then when they hit our deck, there was no room for another person. Usually would do the stairs but was traveling with family member that could not do the stairs. Cabin stewart was very friendly but not very attentive. Had to beg to have towel animals on our bed (c'mon thats the excitement of the cabin) forget to give us fresh bath towels and didnt take our plates and cups that were empty in the room. The food was very good. The speciality restaurants were outstanding....definetely try Moderno and Cucina. Cant say enough about the entertainment. The Epic Beatles......WOW! the Cirque Dreams Epicurean was outstanding....Acoustic sessions with Ben....WONDERFUL! all of the islands visited were amazing....nothing to compares to Great Stirrup Cay private island, it was a beautiful day and not a care in the world. Just a few small complaints, but overall enjoyed the cruise. Read Less
Sail Date February 2018
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