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2,195 Norwegian (NCL) Entertainment Cruise Reviews

We chose this cruise because it was close to my birthday and my daughter and I decided to have a special holiday together. We left our husbands home and had a really terrific time. I would recommend this to any one. Our schedules, her ... Read More
We chose this cruise because it was close to my birthday and my daughter and I decided to have a special holiday together. We left our husbands home and had a really terrific time. I would recommend this to any one. Our schedules, her work and my time was taking care of my elderly father did not allow us to have time for each other, so this was truly a very special time. It was a great love and joy bonding cruise. The embarkation and disembarkation were effortless. So much smoother than I ever imagined. Our cabin exceeded our expectations and we thoroughly enjoyed the balcony. We experienced the Teppanyaki Hibachi the first night and it was OUTSTANDING! Our Chef was hilarious and very experienced. We enjoyed the food in all the restaurants and cafe's and the desserts and breads were exquisite. The staff were so friendly and helpful. Manuel our room steward was so on top of things. We have booked our next cruise with Norwegian Sun for Thanksgiving to Mexico. Read Less
Sail Date September 2019
I went on this cruise to see the glaciers in Juno. It was absolutely breathtaking! The services in general on the cruise was wonderful. And the food at the restaurants were very tasty. The shows were spectacular. I also met some sweet and ... Read More
I went on this cruise to see the glaciers in Juno. It was absolutely breathtaking! The services in general on the cruise was wonderful. And the food at the restaurants were very tasty. The shows were spectacular. I also met some sweet and friendly people on board, including a couple of Australian sisters named Robyn and Jennifer, a nurse name Warren and his wife Shannon, an Irish couple named Dominic and Yvonne. My only regret is that I did not exchange my contact information with them. I don’t know how, But I hope to get in touch with them again. Maybe one of them will give me, Harry Potter, a shout. Overall, this was a fun cruise with lots of activities for our ages. I Will go on this cruise again because Norwegian was so good to guests with vision and mobility disabilities. This is important because my father has two bad knees and I have low vision. Clin729@gmail.com Read Less
Sail Date September 2019
Overall, we had a very pleasant experience on our cruise and would recommend Norwegian to others. There were a few service concerns that could have been improved, but people were willing to help if we sought someone out. The specialty ... Read More
Overall, we had a very pleasant experience on our cruise and would recommend Norwegian to others. There were a few service concerns that could have been improved, but people were willing to help if we sought someone out. The specialty dining meals were excellent, as was the buffet. Service in the general dining rooms could have been improved. The entertainment was fantastic, and I always felt like there was something to do. Our room was fine for what we needed, but we did struggle to receive some communication that other friends in our group received in their rooms. I didn’t know if this was because they had upgraded to a higher paying room or not. The discounted laundry service was very nice, but I had to go to guest services on my own to get information because it was not left in my room. I also had to call and track down my laundry because it was not returned. We definitely enjoyed ourselves and would like to travel with Norwegian again, but I would just hope that some of the service pieces could be improved. Read Less
Sail Date September 2019
Lame bistro had the best food ever. Ida and all the bar tenders and severs at sids outside were awesome. Shane my room Stewart was awesome. I was worried about my husband being on a cruise as he is a heavy smoker and doesn’t like crowds ... Read More
Lame bistro had the best food ever. Ida and all the bar tenders and severs at sids outside were awesome. Shane my room Stewart was awesome. I was worried about my husband being on a cruise as he is a heavy smoker and doesn’t like crowds ... this was his first cruise and came in one night saying “ I love cruises”. I know we missed some ports but I am not port specific. I like the ship. And my hubby did it even want to get off anyways. I am glad we had an extra day in San Juan as later everything was closed. I am already planning my next Norwegian Cruise with friends I met on this ship. This time with the kids as well. I have only gone on carnival before and now I think I would like to stick with Norwegian. Just the food alone was so much better ! Can’t wait to finish plans on the next cruise. Wish it could be the breakaway again lol Read Less
Sail Date September 2019
By far the best cruise we have ever been on !! Normally we cruise with Royal Caribbean but will be sticking with NCL from now on. We travelled on Sept 22nd to Canada and New England and had an absolute ball. Fantastic ship, lovely food, ... Read More
By far the best cruise we have ever been on !! Normally we cruise with Royal Caribbean but will be sticking with NCL from now on. We travelled on Sept 22nd to Canada and New England and had an absolute ball. Fantastic ship, lovely food, excellent entertainment, the staff were fabulous and nothing was too much trouble for any of them. Alvin the cruise director is the best we’ve ever seen by far, so funny and really made everyone so welcome. The game shows were hilarious as were the 70s and 80s dancing comps. We had an aft facing balcony cabin, normally we would have a suite and spend a lot of time on the balcony, but because the entertainment was so good on the Escape we only used our cabin to sleep in ! I can’t really pick out any part of the cruise that was the best as the whole of it was fabulous and we really can’t wait to go back on this excellent ship. Read Less
Sail Date September 2019
NCL does an outstanding job of hiring. I'm not sure where they find all the smiling faces, but it sure makes for an enjoyable experience onboard. We took four excursions. Three of them were great (Lobster Boat, Carriage Ride in ... Read More
NCL does an outstanding job of hiring. I'm not sure where they find all the smiling faces, but it sure makes for an enjoyable experience onboard. We took four excursions. Three of them were great (Lobster Boat, Carriage Ride in Acadia, and Maple Syrup Tasting); one was only fair (Lunenburg). The later was just not to my interest, nothing actually wrong with the tour. We only went to one show onboard ("After Midnight") and it was excellent, high energy with a talented cast. The food was better than I expected. I would particularly recommend Moderno, but only if you're hungry. The specialty restaurants were very nice, but so were the complementary options. My favorite is the Manhattan room. There are many entertainment options onboard while at sea and while in port. If you have nothing to do, it's because you choose to do nothing--and that can be fun too. We will be taking another cruise on the Escape at the end of this month. Read Less
Sail Date September 2019
I wanted to explore a new destination Alaska and what better way than on a cruise ship especially the Norwegian Bliss which was designed for Alaska Cruises. I've been on several Norwegian Cruises over the years and to me they are very ... Read More
I wanted to explore a new destination Alaska and what better way than on a cruise ship especially the Norwegian Bliss which was designed for Alaska Cruises. I've been on several Norwegian Cruises over the years and to me they are very well organized especially with both the embarkation and disembarkation. A lot of people don't understand that the disembarkation process depends a lot on custom but once clearance has been given from customs, Norwegian has a very well organized options for getting off the ship. I always get the spa pass and on this trip it was very important for me since I had acute back pain/sciatica nerve pain throughout my trip. I also had a 3 specialty dining package which I enjoyed very much plus 2 free specialty dinning options with 1 free bottle of wine as a courtesy for being a Platinum Lattitude Member. Norwegian always has a nice line up of great entertainment consisting of music venues, shows etc. I saw a Beatles cover band which were awesome but missed the theatre shows on account of being ill with the back pain issues on some evenings but overall I made the best of it and still had a relaxing vacation. I did one excursion in Skagway which was a 6 hour bus tour of the Yukon which included a nice lunch and the option to get off the bus several time during the road trip to take some awesome pictures. It was a very well run excursion which I booked through Norwegian. As a platinum member I received a 10% discount. Overall Norwegian offers a great value on their cruises with great dinning options, entertainment, excursions and they offer generous perks to their repeat cruises through the Lattitude Program. I even had all my clothes washed and folded for free for my Platinum Lattitude status which I appreciate.. Read Less
Sail Date September 2019
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually ... Read More
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually would have spent more time here! But we came for a cruise, and it sure delivered. This ship is absolutely fantastic, but what makes it even more of a spectacular experience is the multi cultural staff and the personality of the staff. ALL of the staff was amazing, smiling, pleasant, eager to help and just happy! Embarking was so smooth, came at allotted time and we were literally never waiting for more than a few minutes in a line. Very well organized. Same with disembarking, we never new they set up the paths or anything and it was smooth sailing. We used the shuttle service to the airport and had our bags shipped to our destination and that as well went without any problems. We had a stateroom with a balcony and it was roomy, clean and beautiful views at all time. I’m so happy we did this because I enjoyed sun out on that balcony more than once and enjoyed grabbing fresh air in privat. We chose 250 WIFI minutes and I have to say I checked in w my adult kids daily and never used up the minutes. We also had the beverage package and high end beer/wine and liquor was part of that so we could vacation “properly”. For us it was well worth it! We also chose to do the upgraded dining package for 4 days. We chose this because we wanted to try out some of the restaurants and wanted to be able to have reservation...we realized after you could still make reservation at the main dining room but we were blown away with the Mexican Los Lobos and Cagneys....food was to die for!!! Elizabeth at Los Lobos was the best waitress we’ve ever had!!! The food is so good everywhere though and you will never go hungry, never. For excursions we had chosen to do a whale watch in Juneau followed by a quick tour to the Mendenhall Glacier. We saw plenty of whales and the tour was awesome, they even provided binoculars! We saw the glacier right before it got dark so we were happy! The second excursion was in Skagway where we did the train ride, goldpanning and dog sledding. We learned so much this day we’re still in awe. The train ride was spectacular and our guide, Klondike Mike, was incredible at telling the history! We’ll definitely be following the Iditarod race in March! So overall, the excursions where absolutely worth the money. We did our own thing in Ketchikan, which worked out perfect for us. We travelled with another group of 3 other couples but had already decided we were doing our own thing. It was easy communicating with our company through the app so we could meet up whenever. There were always some activity going on if you were up for it. I ended up splurging and got the spa pass for the week and enjoyed the time in there immensely. If there was something I would “suggest” changing it would be the Beatles show, we never got to see that show because you had to stand in line for at least 45 min everyday, how about reservations for that? And the Observatory Lounge is such beautiful space to take in all the views,how about a child free section? There were times when groups of 10-15 people with their young children took over whole areas for a full day. We absolutely recommend this trip and are already thinking about where our next cruise will bring us. Read Less
Sail Date September 2019
I wanted to be on a cruise for my birthday. The staff treated me like I was a special guest. The entertainment was great. There were so many things to do I couldn't do them all. I always had something fun to do or could just ... Read More
I wanted to be on a cruise for my birthday. The staff treated me like I was a special guest. The entertainment was great. There were so many things to do I couldn't do them all. I always had something fun to do or could just relax. My cabin was very comfortable and the housekeeping staff was friendly and efficient. The food was exceptional on the buffet, in the dining rooms, and the specialty dining. I only missed going to Grand Bahama Island because of the devistation hurricane Dorian did to that beautiful island. The other ports were great. The shore excursions were entertaining and enjoyable. The ship was beautifully decorated, designed for convenience, and very well maintained. It was exceptionally clean and especially liked having staff all over the ship with hamd sanitizer to ensure the safety and health of all the guests. I already put a deposit on a future cruise Read Less
Sail Date September 2019
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the ... Read More
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the cruise. The dining was for all tastes. There was a lot of different kind of places to go eat. Everything was very good. The entertainment was spectacular, we really enjoyed that too. The ship was not to big it was easy to go from one place to another. Very good for us. The cabin I think was OK since we don't know other wise. I tough the ports was more entertaining. This is commercial port so no beach or shopping near by. I was a bit desapointed about that. Except for Maui who was ok, the shore excursions was really great and "Roberts Transportation" was super !! Read Less
Sail Date September 2019
I'm so glad we went despite some of the negative reviews. I have not one complaint! Although every trip has a snag or two, I just don't sweat the small stuff. We loved our mini suite. Yes, it may be as big as other ships suites, ... Read More
I'm so glad we went despite some of the negative reviews. I have not one complaint! Although every trip has a snag or two, I just don't sweat the small stuff. We loved our mini suite. Yes, it may be as big as other ships suites, but it was certainly big enough The larger bathroom with the nice shower was great! The room steward was nice and friendly and we were obliged in every request I read lots of complaints about food before we left but I thought it was excellent. So many choices we didn't hit them all. We could find something 24 hours a day. The bars were great! We had the drink package and felt it was well worth the money. I'm not even a big drinker but 7 days I sure put some away and it was worry free. Some people I met did not have the package and regretted that in about day 5. The excursions were well organized and we had a great time on each one. We had the sea plane excursion and it was canceled due to weather. Once again, although disappointing i just didn't sweat it. We just picked something else and I was happy I could go on and on but I just feel if everyone could just relax and remember the staff are trying to please about 4000 people at once it brings things into perspective. You may encounter that one crew member that isn't as friendly or helpful as they should be but that is just a one off. Don't sweat it, find someone else to ask Read Less
Sail Date September 2019
The service was wonderful. The ship is big and clean bur you would never know there was 4200 guest aboard. Elevators were plentiful. The cruise was to maine and Canada out of NYC. The weather was superb. The ship had plenty of space ... Read More
The service was wonderful. The ship is big and clean bur you would never know there was 4200 guest aboard. Elevators were plentiful. The cruise was to maine and Canada out of NYC. The weather was superb. The ship had plenty of space for those who wanted to stay at the pool or quiet time to get sun and be in the jacuzzi. Our cabin was a balcony and had enough space for the 2 of us. It was cleaned every day and we had midship so we could see right and left. The food was superb especially the specialty restaurants. We enjoyed the steak at Lo Bistro and Cagneys. La Cucina was great Italian food and we sat outside which made us feel that we were ocean side. The best was baymo superb fish food with real lobster. The best part of the cruise was the service. All of NCl ships should take lessons from the Escape personnel. They could of not be nicer and efficient especially the director of food and beverage. What a staff. We have cruised often and will return to the Escape. Read Less
Sail Date September 2019
Fun
My daughter 4th Birthday and she wanted to go on cruise. So I surprised her and we had a blast. It was both my sisters first time cruising and they loved it. The experience was wonderful. Staff was great. They weather held up even thought ... Read More
My daughter 4th Birthday and she wanted to go on cruise. So I surprised her and we had a blast. It was both my sisters first time cruising and they loved it. The experience was wonderful. Staff was great. They weather held up even thought we wasn’t able to go to Great Stir due to the storm. They did give us a little credit for the Inconvenience. The Bahamas was great but I wish we could have been their longer. Over all I would defiantly come back and try another ship to have that experience. The crew snags for my daughter and sister birthday and they loved it. I was happy that they made sure everyone coming in the dinning area or buffet used their hand sanitizer that a assigned staff member sprayed in your hands before entering. Get the germs away. Drinks was very delicious. Until next time toodles. Read Less
Sail Date September 2019
We chose this cruise for the price. The ship was very clean and refurbish. I loved the linen because they are taking care of the ocean. The food area was small and very clean, small plates and different options. You can even dine out. I ... Read More
We chose this cruise for the price. The ship was very clean and refurbish. I loved the linen because they are taking care of the ocean. The food area was small and very clean, small plates and different options. You can even dine out. I did not like the they were not visible signs directing how to get from one place to the other. We went across the dinning pool area to get to the pool and it got crowded. I enjoyed that many activities were going on, that way we had options to choose. The store were small and not well assorted. The Fun director Luz was not the right person for the job. She was missing that charisma for the position. In the dinning room the staff was not as efficient because you had less staff. You also need more water stations, so people can keep hydrated. They were hard to find. Read Less
Sail Date September 2019
We always wanted to do a cruise to Venice and the Greek Islands. Norwegian offered this cruise which suited us perfectly. The ship and crew were great. Great food lots of restaurants to choose from. Cabins 9076 was great with a great ... Read More
We always wanted to do a cruise to Venice and the Greek Islands. Norwegian offered this cruise which suited us perfectly. The ship and crew were great. Great food lots of restaurants to choose from. Cabins 9076 was great with a great guy who cleaned up our room every day. Lots of bars to choose from. Also great entertainment in the Stardust Theatre. Shore excursions were great but found them a little expensive. We would definitely choose Norwegian again. Great trip. Embarkation and disembarkation went very smoothly. Found the crew very friendly and helpful. Great choice of single entertainers. Ship was very stable no rocking. Seemed very organized when tendering the passengers to places that the ship could not port. Very pleased the captain went into Santorinni even though it was very windy and other ships cancelled. That was one highlight of the trip. Also great port to start out in as we went 2days in advance to Venice. Really enjoyed it. Read Less
Sail Date September 2019
I loved everything about the cruise and the ship. The food, accommodations were great. State rooms were a little small but we had a balcony. My disappointed with the cruise line, was there was no Greek food. I feel since it was a cruise ... Read More
I loved everything about the cruise and the ship. The food, accommodations were great. State rooms were a little small but we had a balcony. My disappointed with the cruise line, was there was no Greek food. I feel since it was a cruise thru Greece, they should have had a least one night with Greek food and deserts. I enjoyed myself and liked everything about the cruise. The service was great, the stewards, waiters and waitress, the bartenders . Was surprised that there were no more stores. Liked the sales for the bags and chains. I No enough chairs or lounges at the pool. People left towels and didn't sit there all day. Feel they shoukld take the towels away after 2 hours of a no show, COULD NEVER SIT AT THE POOL. That upset me. But all in all I loved Norwegian Cruise line and will definethly go with them again. Read Less
Sail Date September 2019
This was our third NCL Cruise. Our first ever cruise to Alaska. I should change my CC handle to "CigarCruiser" because, I will always address cigar related issues to cruising. Cruise ship musts for us include cabin comforts, ... Read More
This was our third NCL Cruise. Our first ever cruise to Alaska. I should change my CC handle to "CigarCruiser" because, I will always address cigar related issues to cruising. Cruise ship musts for us include cabin comforts, specialty restaurants, and a reasonable cigar lounge. NCL continues to meet these criteria for us. We had a mini-suite category cabin on deck 8. We ate at 7 of the specialty restaurants (5 for dinner and 2 for lunch). I visited the Humidor Lounge daily. We chose the "sail away" rate, as opposed to the more inclusive rates. Our rationale is that we don't drink that much. In fact, I'm pretty sure the "Gratuity/Service Charge" of $154 per person was greater than the amount we consumed on the voyage. I didn't use the ship's internet. We bought a 4 meal specialty dining plan. The Restaurants: La Cuccina, Italian. I had Osso Bucco, my wife had Veal Scallopini. Very good dinner. American Diner. We had lunch. Its kind of open air, so, it was chilly. I had skirt steak chimichurri ($15). My wife had their cheeseburger ($11). Cheeseburger gets vote for best burger at sea now, surpassing previous #1 of Carnival's Guy's Burger and HAL's made to order burgers. Yeah, you have to pay for it, but, its worth it. The skirt steak was great, also. This one isn't expensive enough to use your meal plan, so, I don't think many people are eating there. But, its worth it. Q, Texas BBQ. I had the Texas sampler with brisket, ribs, pulled pork, and chicken. My wife had the ribs. This was surprisingly good. I've never been a brisket fan (I guess, being from Alabama). The brisket was very tender. Everything else was very good. We'll go back. Our bill total before being zero'd out by the meal plan was about $70, so, it justifies the meal plan, but, just barely. Teppanyaki, Japanese Hibachi show dinner. This was fun. I had filet and scallops. This specialty actually costs more than our local similar restaurants at $39.95 apiece. So, this one and Q, I think seem to be unsubsidized by the dining portion of your cruise fare. Increasingly, the costs of the specialty restaurants appear to be comparable to similar quality restaurants on land. But, its worth using the specialty plan here. Cagney's, Steak. This was the best Cagney's we have experienced. Both of our steaks (a filet and a porterhouse) were cooked pretty accurately. This was very good. I'd say half way between Outback and Flemings or Ruth's Chris on my quality meter. The cost (without the dining plan is also about half way between. Great choice for your specialty plan. Food Republic, Mostly Asian. My wife loves this place. Its all small plates. We tried a few, and spent $70 (didn't use specialty plan). It was all good. I particularly liked the pork belly with ramen and the scotch eggs. Le Bistro, French. We had 8 oz filets. They were different from Cagney's, which surprised me. Also very good. Just a little less expensive than Cagney's, but, not much. Probably your second best choice for specialty plan. The Humidor Lounge, Cigars. If you enjoy a cigar or two while on vacation, this is a nice hideaway on the 8th deck. Unlike other ships, its not attached to Malting's Whiskey Bar. There were signs (3 of them) prominently displayed, stating that this lounge for for cigars only and that cigarettes were prohibited there. Well, that didn't matter, which shouldn't matter to anyone other than cigar lovers and cigarette smokers. If you like cigarettes, then this place beats the pants off of the corner of H2O Spice, where it was cold through most of the Alaskan Cruise, and many smokers were only too happy to adopt this as their home at sea. I was fortunate to find a seat in the lounge for my cigar. I didn't complain, and I don't think anyone else did, either. But, NCL, to their credit, did make a few attempts at enforcement. But, too many staff came through to provide implied consent. My fear here is that this is fast becoming an airport smoking lounge. When the ship realizes this, they will just re-purpose the room. The cigarette smokers will go where they are allowed. And, cigar aficionados will abandon the line. There are 18 comfortable seats in this room. You have to use the telephone to order drinks or cigars. One decent smoking bar would generate more revenue, and it would show more concern for their cigarette smoking/paying guests. IMHO. Entertainment. We skipped the Footloose show. This is notable, because the Broadway type shows on Breakaway and Bliss (Rock of Ages and Jersey Boys) were amazing. We went to the opening Theater Entertainment Sampler. They did 2 numbers from Footloose, and, I want to be charitable here, but, they just weren't good. We did go to Elements. This show was amazing. It is not to be missed. The Russian aerial acrobatic and ballet couple were awesome. The magician (PJ Wen) provided spectacular illusions. We were mesmerized throughout this show. Finally, the Beatles Tribute Band did a long set concert covering the Beatles career on Friday afternoon before we landed at Victoria. What a great show. The Cavern Club is just not big enough for the quality of their shows (also true on Bliss). But, I get what they are trying to re-create here. On both cruises where they have a Cavern Club, the band has done a long show in the theater on the final day or night of the cruise. The theater was packed for their show, demonstrating why it was so hard to get into the Cavern Club during the week. The final point on entertainment. You might be surprised to learn that the best singer on the ship is probably the cruise director, Dan Dan. He was on the Bliss earlier this year before transferring to the Joy. He is a brilliant singer. He should do a show. He will sing toward the end of your cruise. You should not miss it. Our cabin was a mini-suite, which seems a lot like a balcony cabin, except it has 2 sinks. I see some traditionalists complain about the less personable approach to housekeeping, but, I don't try to get to know maids at hotels. The guy cleaned our room, replaced our towels, got us ice, and he was courteous when he saw us. I don't think I want any more than that. The ship is like other large ships. It's beautiful. We found our way around pretty well. Once embarkation was done, it was pretty easy to get around. We didn't go to top decks much, because it wasn't really warm enough for pool activity. But, we were able to get elevators when we needed them. Read Less
Sail Date September 2019
Overall experience was great! Staff members were very friendly, always said " Hello with a smile", and ready to help in all situations. Food was plenty , fresh and delicious. Our house keeper Gabriel ensured our cabin is ... Read More
Overall experience was great! Staff members were very friendly, always said " Hello with a smile", and ready to help in all situations. Food was plenty , fresh and delicious. Our house keeper Gabriel ensured our cabin is clean and ready to use. Melvin made our drinks on point. Our Children care personnel always had a program for the kids allowing parents to enjoy a moment without Children. Sailing was very smooth good job to the Ship Captains. Boarding the ship was very well organized. Entertainment for all ages was plentiful. Security when embarking and while on board was on point! All staff came from different backgrounds and individual staff had a name tag and a flag representing their country of origin. Good job Norwegian ship for hiring a diversified staff from all over the world. Safety equipments were readily accessible both in the cabins and in common areas making every one on board feel safe. My overall experience, I WOULD DO IT AGAIN!! Read Less
Sail Date September 2019
The only thing that was hard to hold on to is self-discipline. The quarters, people, and facilities are stunning. I couldn't leave my cabin without finding it made up and snacks replaced with other snacks I couldn't walk ... Read More
The only thing that was hard to hold on to is self-discipline. The quarters, people, and facilities are stunning. I couldn't leave my cabin without finding it made up and snacks replaced with other snacks I couldn't walk around the Haven (ship within the ship for upscale cruisers) without someone asking if I needed them to get me anything. Haven restaurant served gourmet food every meal The off-shore excursions were easily arranged by the concierge. The 24-hour butler was just a phone call away. The scale of the scenery was grand and awe inspiring. The Jersey Boys show was magnificent. I almost had withdrawal symptoms when I got back home. Want to do it again. One of the things I really like is the opportunity to leave feedback on any crew members that stood out for superb customer service. I had to name quite a few. If you decide to go on a cruise, take this one and book a suite in the Haven if possible. I was very pleased. Read Less
Sail Date September 2019
When we sailed on the Norwegian Sky, in August, Hurricane Dorian was on its way through the Bahamas and our cruise had a change of itinerary. Instead of going to the Bahamas we went to Cozumel and Key West. We were just happy to be on ... Read More
When we sailed on the Norwegian Sky, in August, Hurricane Dorian was on its way through the Bahamas and our cruise had a change of itinerary. Instead of going to the Bahamas we went to Cozumel and Key West. We were just happy to be on vacation so the change of itinerary didn't affect our excitement about the trip. The cruise was fabulous, the ship was clean and beautiful. There was plenty to do on the ship. The pool was not as hard to enjoy as another small ship we've been on, there was always a chair and room in the pool. We enjoyed the nightly shows as well as some of the game shows in the bliss lounge. We played Deal or No Deal in the Stardust theater daily....and WON! We also won a small chunk in the beautiful casino. The ports, although changed, were still great. We enjoyed the food and the drinks in all of the restaurants. I was probably most amazed by the fact that the staff was super quick and efficient during embarkation and disembarkation both at the beginning and the end of the cruise as well as at the ports. There was little or no wait to embark/disembark. We can't wait to go again. Read Less
Sail Date August 2019
We chose this cruise because frankly, we live by Cruise Port Boston, love Bermuda and spent our honeymoon on the Norwegian Gem on its transatlantic portion of its maiden voyage back in 2007 and wanted to see whether the cruise ship really ... Read More
We chose this cruise because frankly, we live by Cruise Port Boston, love Bermuda and spent our honeymoon on the Norwegian Gem on its transatlantic portion of its maiden voyage back in 2007 and wanted to see whether the cruise ship really was as awesome as we remembered. It was, and then some. The embarkation and disembarkation went smoothly. Sure, twelve years has taken its toll on the ship, but it wasn't that visible. The Dale Chihuly Glass Sculpture in the Atrium of the Gem still wows. The service was great. Our balcony stateroom was consistently kept immaculately clean. The food in the buffet was so delicious it kept us coming back for more. The variety in the buffet, with its different themes each night, was terrific. Even the free coffee was delicious. The staff showed pride in their work, and the attention to detail showed. We attended four major shows in the Stardust Theater, Swing, Blazing Boots, the Chernov Brothers - Circus Dance Show and Get Down Tonight which we very much enjoyed. We were able to walk to Snorkel Park Beach in Bermuda three days in a row and took the free ferry to St. George. We traveled with our nine year old son who is on the autism spectrum, and he had a great time. We went last year on the Norwegian Dawn (August 2018) and will go again on August 21, 2020. Read Less
Sail Date August 2019
It was our 17 years wedding anniversary and I enjoy it to the fullest. The staff was excellent and also amazing. The service was upscale. The restaurant was great lots of food. we enjoyed all the shows and so forth. Beautiful ship, spic ... Read More
It was our 17 years wedding anniversary and I enjoy it to the fullest. The staff was excellent and also amazing. The service was upscale. The restaurant was great lots of food. we enjoyed all the shows and so forth. Beautiful ship, spic & span. Our cabin was always perfect! The ship is easy to get around, love the design of this ship.First cruise but went be the last, problem I have now is finding ship etc that lives up to this one, as I have earlier, the staff made this a fantastic experience.This trip is not for children. We had a a world class time. Don't have a single negative to report. If you are relaxed travelers who accept things positively, you will love this cruise.A fairly roomy cabin, full-size bed with a comfortable mattress and pillows, good linens, a bedside table, cushioned armchair, decent-sized closet with dresser drawers, room to store two duffels easily under the bed, sink with medicine cabinet, and two large bed-to-ceiling windows offering great light and views as we sailed. The shower and toilet were in an enclosed space, a shower curtain kept the toilet dry during showers. Toilet and showers worked perfectly with hot water and good pressure. I did not have a meal that wasn't first class. We stayed in one of the cheaper rooms as we were on a budget. The money that was saved on the cheaper room was used to purchase other items on our trip. The room was clean, and can be compared to a five star hotel with all the high end linens. Nice sized bathroom. The on-board facilities (i.e. gym, spa, and lounges) were nicely laid out and appropriate for the size of the vessel. The gym had all the state-of-the-art machines. From the minute you land to the time you are dropped off at the airport for your return, this cruise line is excellent. Read Less
Sail Date August 2019
I have never been on a cruise until I went to this one I actually won a vacation gift certificate and decided to go on a cruise it was AMAZING I never had this fun in my life before will definitely go again my boyfriend loved it we ate so ... Read More
I have never been on a cruise until I went to this one I actually won a vacation gift certificate and decided to go on a cruise it was AMAZING I never had this fun in my life before will definitely go again my boyfriend loved it we ate so much food we went on a shore excursions the site was beautiful to see the different islands and the blue waters the stateroom was perfect the staff on the shift were so helpful and understand everything we asked them the art on the ship was beautiful to see how talented these artists were and how compassionate these people are in their art the sound of the water while I was sitting on the balcony was so relaxing I fell asleep several times it was just amazing I really enjoyed myself and want to cruise again with Norwegian I had so much fun Read Less
Sail Date August 2019
First time on a Norwegian Cruise ship. I have be told by others that Norwegian is the best cruise line. I have taken Princess and Carnival Cruise. My best experience was on the Viking Cruise one Seine River in Europe. Several of your ... Read More
First time on a Norwegian Cruise ship. I have be told by others that Norwegian is the best cruise line. I have taken Princess and Carnival Cruise. My best experience was on the Viking Cruise one Seine River in Europe. Several of your restaurants like the Manhattan and Taste are at the 5 star level. My children are grown. But I enjoyed seeing the staff playing with the children and believe my grandchildren would enjoy this ship. The cabins were well designed with balconies. I enjoyed the many choices of lounges and quiet areas to rest,read, sleep or just look at the beautiful ocean. I chose to go to the beaches. I did not wish to take any excursions. I traveled with a group of 14 people who either attend my church or are close friends of members in the group. We have traveled together before. We wish to THANK THE NORWEGIAN CRUISE LINE in arranging the buses and chartered airplanes to enable us all in returning to Miami. Thank GOD for a caring Cruiseline with a caring staff who are able to plan and make adjustments as needed. A special Thank You to the Captain of this ship. Read Less
Sail Date August 2019
First time on a cruise and I was looking for something before end of August. Looked at different cruise lines and NCL gave me a lot more for my $$$. Loved the whole experienced and my kids (13 & 16) asked me to book it again, the ... Read More
First time on a cruise and I was looking for something before end of August. Looked at different cruise lines and NCL gave me a lot more for my $$$. Loved the whole experienced and my kids (13 & 16) asked me to book it again, the same cruise! Staff was great, shows super entertaininig, the music, the comedian!! OMG i haven’t laugh so much in a long time. Food was great at all the different locations, but the Churrasqueria was even better. I didn’t do excursions with NCL, as their prices were a bit more from what you could get just by disembarking, so the i never used the credit the cruise gave us. I would do this again with NCL Sun as the experience we lived is something we will remember for ever! Thank you NCL staff, my sons enjoyed every moment of the cruise and my wife had the best Bday ever! Read Less
Sail Date August 2019
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