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Cruise Ratings
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1 Helpful Vote
Sail Date: January 2019
We have been on 10 cruises and this ship was the largest. 4000 people and we did not notice it to be overcrowded in any one place with the exception of O'Sheehans on one day following an excursion. Book your reservations to ... Read More
We have been on 10 cruises and this ship was the largest. 4000 people and we did not notice it to be overcrowded in any one place with the exception of O'Sheehans on one day following an excursion. Book your reservations to activities early; ie specialty restaurants and shows . This will save you from aggravation later. The cruise was very enjoyable in many ways. We noticed there were only one server per table at dinner where on all other cruises we had 2 servers. This adds time to dinner, expect dinners to be 60 minutes or more. Good assortment of food but time restraints will be the normal. We had a arrogant and a condescending Hostess at the Ocean Blue restaurant. The Mgr. was called and took care of this lady who needs a lesson on Customer Service but this was the only rude person we encountered in the 10 day cruise. She should be eliminated or this is NOT a restaurant we would suggest.Mr Sanchos Beach is the best beach in Cozumel, we would highly recommend this stop while you are there. The Highlight of the cruise has to be the Martha Rae bamboo rafting in Ocho Rios, Don't miss this relaxing experience while you are there Read Less
Sail Date: January 2019
This was our 2nd cruise on the Dawn. My fiancé and I are ages 30 & 35. We were told that the average age of cruisers on this trip was 55 years old, however ages probably ranged from 6 months to 90 years! I loved the ports the ship ... Read More
This was our 2nd cruise on the Dawn. My fiancé and I are ages 30 & 35. We were told that the average age of cruisers on this trip was 55 years old, however ages probably ranged from 6 months to 90 years! I loved the ports the ship visited, which is the main reason why we chose this ship. It's a busy itinerary with only 2 sea days but I enjoy that. The value is also good compared to other cruises. Embarkation went ok. We arrived around 11:30 AM and were onboard about an hour later. The food is fine at the buffet and dining rooms. I loved the omelette and the crepe stations! The drinks were yummy too! I especially liked the mango meltdown, rebellious fish and daydreamer's daiquiri. Entertainment was wonderful. There was something different every night and multiple options. We saw dancers and singers, musicians, a ventriloquist, comedian, juggler, magician, and aerialists from around the world! I really enjoyed the gameshows that involved audience members, so funny! I love the Norwegian Elements show, featuring dancers, singers, and a magician. I really liked listening to pianist Nathaniel Reid at Gatsby's bar! Service was great! Staff were friendly and helpful. The room stewards we have had were awesome! During the days when we weren't in port, I preferred to spend time lounging by the pool, listening to the band or dj. Overall, I really enjoyed this cruise! Read Less
Sail Date: January 2019
We chose the cruise because we wanted to explore New Orleans prior to our first cruise. We had never been to New Orleans and we explored the sites and sounds of the city for 5 days prior to boarding the ship. Bourbon street lived up to all ... Read More
We chose the cruise because we wanted to explore New Orleans prior to our first cruise. We had never been to New Orleans and we explored the sites and sounds of the city for 5 days prior to boarding the ship. Bourbon street lived up to all expectations, museums, city history, and the architecture was amazing in the French quarter. Cruise terminal dated but sufficient, embankment and disembarkment went smoothly. We throughly enjoyed our ship, the Breakaway. We had a cabin on deck 5 with a picture window and was big enough for us and served our requirements perfectly. We were up and gone early, came back for a shower before dinner and then out enjoying the ships activities until mid nite. Did we need a balcony ? I don’t know when we would have used it 10 minutes in the morning before breakfast with a coffee. The lower you go seems ship is a bit more stable. Bathroom was excellent, nice size shower with a curved door, not a curtain. Enough storage and shelf space to put amenities. Cabin has a big closet, enough drawer space for 2 of us and a desk and mirror for my wife to do hair and make up. Entertainment was very good. Main theatre is a bit small for size of ship but entertainment was good. We took in shows every night ranging from a broadway production Rock of Ages to a small bar rocking out to 80’s tunes. Quiet nites spent at one of piano bars on the ship. Used the casino but the smoke can become over bearing for non smokers in certain areas. If we had one issue on the ship smoke drifted out of casino and could be smelt in areas of the ship. Doors to cigar and cigarette rooms should be only accessed from outside decks. Service on the ship we thought was top notch. Service was polite and would bend over backwards to assist you. We had no complaints of dining, food was excellent from buffet to speciality restaurants. Ate and drank way to much. Way to easy and accessible. Ports were good, we did not use excursions but explored most stops on our own. we rented cabs for the day and got a better tour of areas using a taxi driver as our guide. Other days we cabbed it to a beach on the island and enjoyed the sun, sand, water and local beverages on the beach. We would most certainly entertain a cruise again! If we could get the same perks for the same dollars. A balcony room may br nice but for what you need a room with a picture window is all we needed. Gratuities seem a bit on high side but it is what it is. Read Less
3 Helpful Votes
Sail Date: January 2019
My best friend was going on the cruise with her hubby and they convinced us to go. I was game but it took a bit to convince my hubby to be. He gets sea sick, but he had a few moments of sea legs but not sick at all. The food was great ... Read More
My best friend was going on the cruise with her hubby and they convinced us to go. I was game but it took a bit to convince my hubby to be. He gets sea sick, but he had a few moments of sea legs but not sick at all. The food was great for the most part, my favourite was the Brazilian steak house. The worst thing we’re the beds. I will go again but I think they should have given us better beds. Omg my back is still pinched. But the entertainment was good the casino was ok can’t wait to see updated once it dry docks. I loved the staff they were fabulous. We had a blast meeting all of the people we met and some gave some great advice for cruising. The bingo was fun(didn’t win but it was good). The comedy was superb, could have watched that guy for hours. The drinks were always flowing. We will do it again soon I know it. Loved that there were not many kids on board. Love kids but anted a break. Read Less
1 Helpful Vote
Sail Date: January 2019
This was our second cruise with Norwegian, so we now have two ships to compare. We took the Breakaway in May 2018, and the Epic in January 2019. Transfers from the airport and embarkation: Transfers from the airport were a bit slow: we ... Read More
This was our second cruise with Norwegian, so we now have two ships to compare. We took the Breakaway in May 2018, and the Epic in January 2019. Transfers from the airport and embarkation: Transfers from the airport were a bit slow: we waited 2.5 hours from the time our flight landed until we could catch the shuttle to the port. We found the transfer shuttle quickly – it just took a long time for a bus. The embarkation process once we arrived at the port was quick and very efficient - maximum 30 minutes from the time we arrived at the port until we were on the ship. Disembarkation and return to the airport was quick. We disembarked on time with our luggage and were waiting on the bus within 30 minutes. We waited on the bus for about 45 minutes (we don’t know why – it was full) before returning to the airport, but still arrived with plenty of time to check-in, eat lunch, and make our flights. The Epic’s rooms were slightly more dated than the Breakaway’s rooms. The largest issue we had with the entire cruise was the bathroom situation. Rooms don’t have a bathroom per se: there is a toilet room, a shower, and then a curtain dividing the front of the room from the back. There is a sink-vanity combo on the backroom side of the curtain. This was really tight and awkward, and would have been even moreso for non-couples staying in the room together (siblings, parents-kids, friends, colleagues, etc). Frankly, you can see and hear everything the person is doing on the other side of the curtain! However, the Epic’s rooms had significantly more closet storage than the Breakaway. We had tons of drawers, cupboards, shelves, and hangers so we were both easily able to fully unpack and hide our luggage for the duration of the cruise. Our cruise director Mandy was friendly but not as visible or approachable as our previous cruise director Dan Dan. Many of her announcements were pre-recorded, whereas Dan Dan would actually make the announcement in a public place. Our room steward Kevin was friendly and accessible. He recognized us and we saw him almost every day. Unfortunately, our room seemed to be getting cleaned later in the day, as we would return from excursions around 1-3pm and our room still hadn’t been cleaned. We had the pleasure of running into Shirley from the cruise director’s staff, whom we first met on the Breakaway. She remembered us and we remembered her. She was still bubbly, happy, and energetic whenever we saw her. As others have mentioned, the three pools are too small for a cruiseship holding 4000+ people. No more than 100-200 people could swim between these pools. However, we never had an issue finding a lounge chair or deck chair. One amenity that we quickly missed was the ability to dry our clothes. As a Caribbean cruise, you’re obviously swimming and wet every day: you need to dry off and have your clothes dry in a reasonable timeframe. Unfortunately, air circulation in the rooms was poor, even if you hung your clothes in the shower with the vent and clothesline. As a result, our room quickly gained a damp and musty smell from our constantly wet clothes and towels. We had to take our clothes to dry on the deck in the sun; otherwise the smell would have only gotten worse. Other cruiseships have pay-per-use laundry machines; the Epic only offered to do laundry once – a single laundry bag for USD$20, to be returned a few days before the end of the cruise. We’d like to see better laundry services. As expected, all of the entertainment was great. The Broadway shows Priscilla and Burn the Floor were incredible. The Cirque dinner and show were amazing. The impressionist, comedian, and magician were great. The hypnotist and vocalist were different, but something entertaining to watch. The outdoor theatre was great. The screen is a good size and the staggered layout allowed for dozens of lounge chairs and deck chairs to be used to comfortably watch a movie. The Atrium needs to be doubled or maybe tripled in size: the existing chairs were always full, leaving most guests to stand and watch the entertainment. The entertainment there is amazing! The competitions and gameshows were always fun to watch. It being full is a good thing, but something needs to be done about seating. There are two photo studios next to the Atrium that we never saw being used; perhaps they could be removed to make additional Atrium room. Alternatively, we’ve heard that other cruiselines have a dedicated “gameshow theatre” – a second theatre just for what Norwegian would do in the Atrium. Guest Services in the Atrium were quicker than the Breakaway. There were never long line ups more than 3-4 people. One issue we had was with Grand Cayman: due to wind we were dislocated from the primary port to another port about 20 minutes away. The wind is not Norwegian’s fault; however, it should have been Norwegian’s responsibility to get us where they agreed to take us. Instead, they simply announced taxis were available for USD$6 per person, one-way. Because of this, we were late for an excursion, which resulted in additional costs for us to find the excursion part-way through as well as us missing about an hour of the excursion. All of the food was good. The variety was excellent and we certainly never went hungry. The Garden Café again had theme nights for supper every night. One thing they could have done better was use and highlight the local cuisine. The ship was clearly very American-centric, so many of the ‘themes’ were just American food: American night, western country night, etc. We were sailing in the Caribbean and I would have liked to see authentic local Caribbean food (jerk chicken, fresh coconut, pineapple, mango, avocado, tacos, etc). The Epic has one less restaurant than the Breakaway (Breakaway also has Savour). This added a lot of pressure to the remaining restaurants, resulting in longer line ups and wait times. We would recommend making reservations early in the day. We had issues with O’Sheehans Pub again, as we did on the Breakaway. Once again, wait times were long and service was slow. It’s disappointing, especially since it’s literally the same pub menu every day. Why aren’t there always burgers, wings, and nachoes cooking and ready to go? We also had an issue with Taste Restaurant early in the cruise. Our total dinner service took more than two hours! It took a very long time to order, and then we waited almost an hour between appetizers and main courses with the appetizer plates still at our table. It felt like our server forgot about us. We had to ask him where our main courses were, and remind him multiple times that we still needed a room key returned after ordering wine. We missed a show and let him know we were too exhausted for dessert. Thankfully, when we complained about this issue, both the Food and Beverage Director and Manager called us to apologize, ask for our feedback, and gave us free chocolate-covered strawberries. Both of Norwegian’s private islands on this cruise (Great Stirrup Cay and Harvest Caye) were phenomenal. Truly paradise. It rained for the morning of Great Stirrup Cay, but so what? Go swimming and you’re going to be wet anyway. Both had tons of beach space and everything you could need. The fresh tacos at Great Stirrup Cay were a nice touch; the massive pool at Harvest Caye is unforgettable. The crew talent show on the final night was nice: it let us appreciate their skills and talents beyond just being crew members. We saw a singer, band, magician, and baton thrower among them. The Epic’s farewell event was not as nice or formal as on the Breakaway. The Epic’s was simply a 10 minute farewell video tacked on following the magician on the second-last night: it felt rushed and didn’t give the crew the recognition they deserved. Overall, the Epic is more dated than the Breakaway. It has much warmer wood tones and it’s darker in a lot of areas. It borders between warm and cozy and too dark at times. For example, the Atrium on the Epic had fewer windows than the Breakaway. As another example, the Breakaway had fish on the carpets that ‘swam’ toward the front of the ship. You don’t realize how helpful they are until they’re gone! As a result of the comments above, the Breakaway was 5/5 but the Epic was 4/5. It was still a great cruise and Norwegian was still excellent, save for the issues and opportunities above. Read Less
Sail Date: January 2019
We chose Norwegian over the other cruise lines because of the "Free-Style" dining concept. You can eat, drink and party anytime you want. We went to Hawaii on the Pride of America and it was spectacular. This trip we were on the ... Read More
We chose Norwegian over the other cruise lines because of the "Free-Style" dining concept. You can eat, drink and party anytime you want. We went to Hawaii on the Pride of America and it was spectacular. This trip we were on the Bliss. Brand new. Gargantuan. We always get a balcony and love it. The entertainment always keeps you on the move. Plenty to choose from. Also, the poolside activities are hilarious. We embarked and went to the Sugarcane Mojito Bar. Bob, the "Chocolate Cowboy" made us feel welcome and part of the entire ship family immediately. The experiences just kept going. The main dining rooms were always ready to serve. Never had to wait and never ran out of selections. We never ran across a single negative employee. They always stopped what they were doing to help you if you needed it. They also knew when to leave you alone. Two things that weren't up to our standards were the shore excursions and the final port. We went snorkeling in St. Thomas. It was OK but it didn't hold a candle to the snorkeling in Hawaii. We also went to Balmoral Island beach break. Save your money. We had to walk a long way to a pier through so many vendors and taxi drivers. You can keep Nassau. It seemed dirty and the vendors were unfriendly, rude and seemed like they expected you to spend a lot of money. Our agent said: "Stay on the ship" and she was right. St. Thomas and Tortola were pretty cool. The other down side to our experience was the smoking. Our neighbor, on the first night tried to have a smoke. As soon as he lite it I could smell it. We brought it to the attention of guest services who very promptly addressed the issue. But we were helpless. There were others even though they have a special section for smokers. I only hope Norwegian ( or any other cruise line) comes up with a "non-smokers" cruise. I'll be the first to sign up. Would we go again? ABSOLUTLY!! Read Less
Sail Date: January 2019
I really enjoyed the cruise, overall. It felt a bit like a summer camp for adults, which I'm still deciding whether or not I liked. Two of the dining room staff even sang "wash your hands" songs with their guitar as we ... Read More
I really enjoyed the cruise, overall. It felt a bit like a summer camp for adults, which I'm still deciding whether or not I liked. Two of the dining room staff even sang "wash your hands" songs with their guitar as we walked into the breakfast buffet each morning. The ship itself was a bit older, so there were some rooms that smelled a bit like feet, Dazzles, in particular. Completely understandable, but I might consider a newer ship if I decide to continue cruising in the future. The staff was very friendly, and the service was truly excellent. We chose to purchase the special dining package. If you are a foodie, I highly recommend this!! It was SO well worth the extra money. The Bistro was my absolute favorite of the three, but we truly did enjoy each of the special restaurants on the ship. We had one night in the main dining hall - it was significantly lower quality! It felt more like standard catering at a mediocre wedding. I may have made the mistake of ordering pork belly, because it was pretty hard and crunchy, and tasted absolutely nothing like pork belly. I should have stuck with a simple pasta or chicken dish. I will say that the house cabernet on the ship was really quite good - this was a really pleasant surprise! We didn't take advantage of the shows as much as we probably should have. I'm a performer myself, and have spent so much of my life in that arena, so it can sometimes feel like I'm judging the performance more than relaxing and enjoying the show. That being said, the performances were very good, and the performers were very talented! My favorite excursion was our stop at Nassau. We chose to spend the day on Paradise Island, and purchase the passes for the waterpark at Altantis. It was pricey, but it was definitely worth the cost. Side note - TAKE THE TAXI from Nassau to Paradise Island!!! Do NOT take the water taxi. It will take up an hour of your day (at least), because they wait until the entire boat is filled before leaving. It's also really rocky, so when you're packed in there like sardines, it gets pretty uncomfortable pretty quickly. Other than our poor decision on that, we had an amazing time on the island. I actually want to take a trip to Paradise Island and spend the week there with my whole family. The Atlantis water experience really did feel a bit like walking through paradise. The multiple pools (beautiful) and water rides were maintained incredibly well. Everything was very clean, and didn't have that typical waterpark smell. The grounds were impeccable. We wanted to spend a little time at the casino, but that fell flat when we discovered that they don't have poker tables! This was a bit sad for my me and my husband, as we love to play Texas Hold Em. Maybe I'll put a little bug in Atlantis' ear about that one. :) Overall, a nice experience on Norwegian Sky. Read Less
Sail Date: January 2019
We like to travel with friends after the holidays and the ease of departing from NY at the last minute. Great to be able to get to the sunny Caribbean and go from below zero to 75F in a just a couple of days! We liked the fact they ... Read More
We like to travel with friends after the holidays and the ease of departing from NY at the last minute. Great to be able to get to the sunny Caribbean and go from below zero to 75F in a just a couple of days! We liked the fact they we had several sea days to relax between some port days. The chef had excellent menu choices for dinner but of course we would have preferred a varied menu at lunch in the dining room. Bring back rack of lamb and lobster tails! Enjoyed the hot tub every day on deck 16 but no bubbles on deck 19. Loved visiting the spa and the wonderful massage by Gina from the Philippines. The entertainment was excellent and especially enjoyed After Midnight. Our cabin steward was very kind and always available. We appreciated the free laundry and being ready for our next cruise! Read Less
2 Helpful Votes
Sail Date: January 2019
The ship is very clean and livable. We enjoyed the regular dining room which had very good food. The only exception was the lack of lamb chops, lobster or crab which you had to get in the specialty dining restaurants for extra money. I ... Read More
The ship is very clean and livable. We enjoyed the regular dining room which had very good food. The only exception was the lack of lamb chops, lobster or crab which you had to get in the specialty dining restaurants for extra money. I also sorely missed having any salmon for breakfast. The protein for breakfast was eggs plus unhealthy bacon, sausages, etc. Service was exceptional, consistently. Our room 8039 was very clean with plenty of storage. Ports were very interesting though we had to skip Puerto Arenas due to strong winds. During the sea days we enjoyed card playing with friends and reading in the lounges. Strong negative: In cold weather, there is not enough seating in the buffet for lunch or breakfast. You stand around with your food, hovering around people waiting for them to leave because the outdoor seating is too cold to use. We ended up going to the dining room which is open only 90 minutes for lunch so you have to time it carefully. Similarly, the ship does not have enough seats in the lounges for people when the weather is cold as all outdoor seating is too uncomfortable. Some people brought their books to the chapel to find seats. The library has only two chairs which is so unsatisfactory. Clearly this ship is meant for warm weather cruising. Shopping is limited on board. There is much expensive jewelry, very cheap jewelry, a penguin themed store (really?) and much makeup/perfume. The ship is small so they do the best they can. We were disappointed there were no lectures on each port which would have been wonderful on sea days. Read Less
1 Helpful Vote
Sail Date: January 2019
One of our friends mother works for Expedia and she set up the cruise for fourteen of us. It was decided on New Years Eve 2017 as we had done a similar thing with 10 people in 2016. The cruise was non stop fun. The entertainment was ... Read More
One of our friends mother works for Expedia and she set up the cruise for fourteen of us. It was decided on New Years Eve 2017 as we had done a similar thing with 10 people in 2016. The cruise was non stop fun. The entertainment was first class and the cruise director, “Roberto”, was very good. The food was OK, but should have been better. Other cruises I have taken not with NCL we’re far superior. Some of the stuff serve I would never given to guest in my house. Our stateroom was well maintained by housekeeping but our toilet never worked the entire vacation. We had the plumber come 5 different times to fix it but was unable to actually fix in permanently. It would stop working within a day. This forced us to use the public washrooms. This was very poor in retrospect. The bars spread around the boat were very good as well as the programs both on and off the boat. The exercise room was good, but still below expectations. Read Less
2 Helpful Votes
Sail Date: January 2019
We picked this cruise because of the availability, the itinerary and the value of the package we took. Embarkation was a lot smoother than previous cruises as was disembarkation, the accessibility of the entertainment and activities was so ... Read More
We picked this cruise because of the availability, the itinerary and the value of the package we took. Embarkation was a lot smoother than previous cruises as was disembarkation, the accessibility of the entertainment and activities was so much easier to deal with even though we did not pre book any shows or dining, and as it was a smaller ship we got to know the crew a lot better so I believe we received a more personal service, making many friends with crew, and more friends than usual with other passengers. Although this is Norwegian’s oldest ship we found it more attractive to our needs as we rarely go on the ropes courses, sports courts and fitness rooms of the larger ships, so although there was less variety of activities we found we got to get everything we wanted like window seats in the restaurants, a fantastic view on the galaxy of the stars viewing deck where we saw dolphins ride the bow on almost a daily basis, short wait for the karaoke and very little waiting time at bars and restaurants. Superb! Read Less
1 Helpful Vote
Sail Date: January 2019
I chose this cruise for the itinerary and have sailed Norwegian before and have always had a good time onboard. Service- this was hit and miss. Some of the hostesses aren't very friendly. The girl in Sheehan's never smiled ... Read More
I chose this cruise for the itinerary and have sailed Norwegian before and have always had a good time onboard. Service- this was hit and miss. Some of the hostesses aren't very friendly. The girl in Sheehan's never smiled or made me feel welcome. I'm a former hostess- so this bothers me. My cabin steward kept my room clean, but even though I'd put the "Make Up Room" sign up by 7AM (I'm an early riser)- the room was never made up until 10AM. Also, I go to bed early- and my room was never made up in the evening before 9PM. Given that it was an 18-night cruise- The cabin steward should have recognized my routine but didn't care. I had to ask for things and he wasn't friendly until the last night of the cruise- when he probably hoped for an extra tip. I didn't give him one because he hadn't gone the extra mile- like most cabin stewards do. I generally tip extra, but not this time. Ship- the ship was in very good condition- there were some places that needed repainting on the exterior and my friend's cabin (5096) had what looked like mold on the ceiling. It turned out to be paint but it was unsightly. Internet- You can pay $.99 a minute or you have to buy a package. The only way to get the 24 hour unlimited use is to buy a package for the entire voyage. Expensive. Entertainment- I was never bored. There were plenty of activities to participate in. Show that I went to were very good. I loved Brad Stevens the pianist. Food- I dined for most meals in the Grand Pacific Dining Room. We usually showed up between 5;30- 6:30 and there wasn't much of a wait. The meals were hit and miss. Meat dishes- steaks and ribs (and even the Hungarian Goulash) were inedible. Too tough. Perhaps the head chef is a vegetarian but he needs to have someone taste test the food. I'm sure there were many complaints and plates of food sent back to the kitchen. I ended up referring to this as the "bird and fish" cruise because those dishes and the vegetarian dishes were good. The bananas foster were bananas cut lengthwise and plopped into butterscotch and rum. Gross. My "key lime parfait" was really key lime mousse. Tasted good but did not resemble a "parfait". The corn fritters were flat pancakes with a kernel of corn in each one. The salads were lacking in anything other than mixed greens and they ran out of spinach midway through the cruise. Le Bistro was good- but the cost of the food was excessive- given that meals are included in the passage. The up charge shouldn't be $17.99 for a good steak. The buffet was ok. The outside burger stand was good and on sea days they did really nice bar-b-ques by the pool. The best dish was a seafood medley. Yum! Drinks- I thought the price of wine was reasonable. I noticed my chardonnay was cheaper at Magnums than other venues. Don't know why. Unless you are a full-fledged alcoholic- don't bother with a drink package. Average drink price is $10. Excursions and Ports Curacao- We pre-purchased $60 resort passes (through Resorts for a Day) for the Hilton Hotel. It was fabulous. They welcomed us- provided towels and we were free to use the beach and pool areas. Our passes included $25 food and beverage vouchers, which was enough for us to drink four drinks and split a delicious Quesadilla. Highly recommend this place. Taxis to and from the Hilton were $20 each way. Aruba- We winged it and were so glad we did. There are school buses (decorated with graffiti) offering $25 pp island tours. We went to a rock formation, a church, a lighthouse (where there are food and beverage trucks. Get a fruit smoothie for $5- delicious!). Then we were dropped off at Eagle Beach for two hours and then returned to the ship. It was awesome. The beach chairs rent for $10. Santa Marta- very poor industrial port. Our excursion to a waterfall was underwhelming and there was too much walking (and wading through streams) for some of the passengers. I'm only 53 so the mostly shaded walk didn't bother me (it's over a mile each way) but my 71 year old travel companion it was too much for- especially with wading through the streams 8 times. I should have read the fine print about shoes getting wet. The waterfall may be more impressive when there isn't a drought but it was puny. The banios (toilets) were very gross and you have to pay $1 to use them. Norwegian should drop this port IMO and do two nights in Cartegena. Cartegena- Loved this city. Very pretty architecture. The vendors are ridiculous though. My suggestion is ignore them. Someone in my group made the mistake of buying something and then was swarmed by other vendors. To get away from the them- nip into on of the Juan Valdez coffee shops (Columbia's Starbucks). The coffee is good and inexpensive. They only take pesos or credit cards. Shops took US dollars though. Panama Canal- Wow! Was a wonderful experience. I got up early and managed to score a seat at the bow in Spinnacker at 6:45. Transit started around 8AM but it was neat waiting in line for the Canal. Sailing through the lake while eating lunch at one of the aft window tables in the Grand Pacific Dining Room was one of my favorite trip experiences. Costa Rica- We went to an animal rescue with NCL where we saw many birds, moneys, and animals. We were treated to fresh fruit- which was very delicious . Highly recommend Nicaragua- We went to the Botanical Gardens and Leon with NCL. Our guide Gabriel was very good but the trip to and from was long and we were underwhelmed with the Botanical Gardens. There were no flowers at all. The only thing worth seeing was the green parrot. Guatemala- I stayed onboard. I'd had enough of long bus rides through poverty stricken areas for a lifetime at this point. Manzanilla- We went on the NCL excursion to Barcelo Karmina Resort. This was close to the ship and a very nice all-inclusive which we enjoyed. The town however is industrial and polluted. I think NCL should take it off the itinerary. Puerto Vallarta- I stayed on the ship but if you like to shop there is a big mall and a Walmart. Cabo- Great way to end our trip. Tendering was fast and easy. The town is beautiful. We went to Casa Dorada resort with NCL. Our tour group had access to a hotel suite which we could access from the pool area. We had a complimentary buffet lunch and a free beverage (any). I had a Bahama Mama which was good. Margaritas were good too. Make sure to be out on deck at sailaway to watch the whales. We saw many, many whales. This was a great way to end our trip. I'd go back to Cabo. Overall- I had a great time on the cruise and would sail NCL again. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this trip to visit Havana and the timing of it worked out with our schedules. I have been on 6 cruises with various cruise lines over the years in the Carribean and Alaska. This was the best in the past few years in terms of food ... Read More
We chose this trip to visit Havana and the timing of it worked out with our schedules. I have been on 6 cruises with various cruise lines over the years in the Carribean and Alaska. This was the best in the past few years in terms of food quality. the ship is a little old and could use some revamping, but overall was clean and nice. The buffet food was better than other boats. I usually can't eat at the large buffet near the pool, but this one was different. The eggs were to order in the morning. The carving station had rare roast beef and turkey for lunch and during the day. The fruit was fresh and constantly updated. The breads were varied and really good--hard rolls and such. There was plenty of seating both in and out on the veranda area. There are bars on both sides, so you dont have to venture far to get a drink. and the drinks!! The Open Bar at Norwegian is the best deal. The liquor is good quality--Stoli, Absolut, Ketel One, Tanqueray, Jack Daniels-- and it is all included.That saved us a ton of money. that and the fact that each bar tab doesnt add a tip is huge. The tips, which are on your final bill, of $19.99/day is a deal. We would have tipped a lot more than that ordinarily. Disembarking at Cuba was much easier than I had thought. Tickets were given out the day before with the times of debarking. You quickly pass through customs with your passport and the Visa that the cruiseline gives you when you first check in. You exchange your cash right there and there was no line. The port is right in town, so you just walk right out of the port building and are on the main street. the square where you meet the tour guides is directly across the street. We booked our tour through Cubaoutings, not the ship. For 200cuc(Cuban money) we had the guide from 9 am to 3pm. (Compare to the ship excursion brochure pricing) We walked in Old Havana, took a '57 chevy on a ride and visited Hotel Nacional and other parts of the city, went to a hideaway lunch spot, and had a fascinating tour with Ray. I recommend booking privately. The cruise line is so much more expensive. they make you think you have to book through them to have an "approved tour" but that is not the case at all. We ate at one specialty restaurant, the Italian one, which I didn't think was very special at all. We ate at the palace and dining room and they were just as good. The food isn't fabulous, but it is good. the seating is nice. They didnt make you sit with other people, even though we were a couple, and even had breakfast by myself one morning in the nice dining room, by the window, and was able to sit by myself. Most preferable. The other port was Nassau. I didn't get off the boat since I had been there several times. I had a lovely day in peace and quiet on the sky deck looking at the water, reading my book, with a waiter bringing me free drinks all day. Relaxing and exactly what I wanted. Smart move. I thought I might have trouble getting off the ship. We docked at 7:00a and I had a 9:30 flight. Carried my bags off the ship so I didnt have to wait and easily got to the airport and to my flight. This trip was inexpensive, easy, relaxing, interesting (Cuba). I definitely recommend. Read Less
5 Helpful Votes
Sail Date: December 2018
this ship looked amazing to us when we picked it, and it was. Our room was awesome and spacious, the shows, entertainment and performances were top notch. Burn the Floor and Cirque Dreams and Steam were both better than any Vegas show ... Read More
this ship looked amazing to us when we picked it, and it was. Our room was awesome and spacious, the shows, entertainment and performances were top notch. Burn the Floor and Cirque Dreams and Steam were both better than any Vegas show i've seen. There was always a ton to do, lots of exciting activities and the Cruise Director and Assistant Cruise Director were a lot of fun and always had a ton of energy. This was The downfalls of this cruise were that the buffet is a scary place. It felt like you should have football pads on to go to the buffet. It was a war zone to say the least. It was like the entire population of the cruise was crammed into one space, and sometimes the organizers would shut down one whole side of the buffet, which made the space to maneuver even smaller. They need to have a second buffet running at the same time or something. It shouldn't feel like third world country who are starving, running to get into the emergency supplies that were dropped by airplane. Also, the smoking was a real problem for us. I am allergic to smoke and i have asthma. My health problems are not anyone else's fault, nor are they anyone else's problem, but it's not fair that smokers have more rights than non-smokers, to shove cancer sticks and secondhand smoke in our faces. Many of the public areas were also smoking areas, so if you want to enjoy those areas, you have to be willing to inhale some cancer clouds. This definitely takes away from the value of my vacation. Also, i think there should be a heavy fine placed on anyone illegally smoking on their balcony and it should be monitored much closer, it didn't seem to be monitored at all. A patron 2 decks below us, and 3 cabins over, smoked all the daggone time. Not only did it keep us from using our balcony as much as we'd like to, we also couldn't leave our sliding glass door open to enjoy the breeze and sound of waves, because tons of smoke was flooding into our room and smelling like a cigarette. This made me very upset. This was by far the very most expensive vacation we've ever been on. We had a tragic experience a few months ago, and we decided to splurge and treat ourselves to a balcony and we waaaaaay stretched our budget, only to have a dude below up getting his cigarette smoke all over us, our balcony and our cabin. My husband saw the guy throw at least one cigarette off his balcony. Throwing anything off your balcony is a HUGE NO-NO, especially if it's littering. NCL seems to take the littering thing very seriously, but they sure don't actually monitor it. Also, we are vegan... we were ecstatic that they had some options for us, but there was one menu, with one lineup per day. No matter what restaurant you ate at, you could only order off that one menu, you had to order in advance, not at time of dining, and everything for vegans came from one restaurant and it would be sent over to whatever restaurant you were currently attending. We were so glad they did this, but it really felt like being trapped in a box, with no choices. This is what you get today, take it or leave it. Forget trying to find out if something was vegan on the buffet. The chefs seemed grumpy, overworked maybe, and since it was a zoo in the buffet every time, we gave up on it. Unfortunately we met several people who said they would never sail norwegian again. Multiple people said they choose Disney over Norwegian, multiple said they choose Royal Caribbean over Norwegian, and 2 people told us they choose Carnival over Norwegian. Hardly any people we met said they liked Norwegian the best. That's not good for business. Norwegian is our favorite, but we only have one Carnival cruise to compare it to. We will probably look into Royal Caribbean or some others next time, but we may sail NCL again. Read Less
Sail Date: December 2018
Embarkation It was smooth and we got on the ship quickly. Ship This is second time we have been on the Epic. It is a poorly designed ship with weird bathroom set up and no middle elevators but the price was right. The Disney ... Read More
Embarkation It was smooth and we got on the ship quickly. Ship This is second time we have been on the Epic. It is a poorly designed ship with weird bathroom set up and no middle elevators but the price was right. The Disney Fantasy follow us through out the cruise and it was 3-4 k more expensive. We enjoyed Deal or No Deal and Bingo. We also enjoyed Burn the Floor. We would have like to seen Priscilla but was not suitable for our 10 year old, it would have been helpful to this information on the NCL website. We would have liked to seen more children friendly entertainment especially over the Christmas/ New Years break when there are lots of children. We ate at the Garden Cafe, I would have liked to see sushi, better tasting Chinese and Indian food but it general most of the food was very good. I would have like to seen better labeling of the food. We ate at Taste and Manhattan both were good. Manhattan was slow on New Years Eve. The cabin was fine and Francis our cabin steward was great. We had a hard time finding lounge chair. One guy was very rude and would not let me sit on a lounge chair. Andre the cruise director was good we saw he around and he said hello to the kids at the kids club. At Garden Cafe Pushcard (sp) was very nice. Information session with Jake. My daughter and I went to the information session with Jake. We were promised a free set of earring afterward. We only got a coupon to pick up at Diamonds International. The DI at BVI did not have them. The DI at St. Thomas did not have them. We had to go to downtown St. Thomas to get them. It was very misleading advertising and shame on NCL. Splash Academy My daughter was happy with all kids of the ship and she met a lot of kids. The activities were ok, she enjoyed going to the teen club. In general the staff were lacking and made some strange comments and did babyish games. The kids club was better of RCCL and Celebrity. Ports We enjoyed all the Ports. We went to Cane Garden Bay beach which was great. If you want to take a shower afterwards bring a quarter. At GSC, bring your own water shoes the beach is rocky and snorkeling equipment. The snorkeling was good and food at the buffet on the beach was good also. Disembarkation Was a little slow, it took about 45 minutes. Using a porter, we cleared customs faster. Read Less
1 Helpful Vote
Sail Date: December 2018
This was the 2nd of 2 back-to-backs, Dec. 22 and 29, 2019. Having been on Caribbean cruises before, we did not make plans for off-ship organized tours, as we were warned of the slow disembarkation, especially by tenders, making it ... Read More
This was the 2nd of 2 back-to-backs, Dec. 22 and 29, 2019. Having been on Caribbean cruises before, we did not make plans for off-ship organized tours, as we were warned of the slow disembarkation, especially by tenders, making it necessary to get into line early!!!. NCL did its best to make this easier, but it was still an hour and a half, with an arranged tender time, to get off ship at Great Stirrup Cay. A fault here for the process is that no one ensured that those with a scheduled tender were those who got on it. Around us were a number of people with later tender times, or not scheduled times, getting on the tender we were to get on. On the flip side, we were part of number of cruisers doing back-to-back and the process for us was well handled and well explained, and we received some special handling to make our mid-cruise disembarkation, US Customs, and reboarding as easy as it could be. We had full access to our cabins and the ship if we chose to "stay onboard". A disappointment for us was that there was no indoor lounge overlooking the sea, so to watch the sea pass by as you sailed meant an outdoor space, in the wind. This ship is not designed to allow one to just enjoy a quiet space to watch the world go by. Another annoyance was the need to pass through the Casino, with its smoking area, to get to the Atrium from aft elevators, or to access some of the restaurants. Gamblers can find a casino, others should not have to suffer its presence. In another review, I discussed the very oddly designed and cramped cabin (deck 9, balcony), but obviously this was part of NCL designing a ship to carry the maximum number of passengers, and ensure that their attention was always on the onboard action. The result is a ship that from onshore is as ugly as any container vessel, and onboard is lacking a mid-ship elevator bank so the forward and aft ones are very busy and patience trying. We had few issues with the specialty restaurants and found the food quality in them very good. The main restaurants we found noisy and the staff seemed to be too few for the number of tables they dealt with, so food arrived on the cool side and waits tended to be, at times, long. On the positive side, we found the food tasty and variety was good, although desserts can be skipped, as they tend to be pretty bland. On these cruises, the entertainment was fantastic, especially Burn the Floor, and Priscilla, both of which we saw a second time. Read Less
1 Helpful Vote
Sail Date: December 2018
The Norwegian Dawn embarkation and disembarkation were very quick and well organized. The transfer from the airport to ship was very well done but disappointed the ship was docked at the cargo port instead of near old town. One of the ... Read More
The Norwegian Dawn embarkation and disembarkation were very quick and well organized. The transfer from the airport to ship was very well done but disappointed the ship was docked at the cargo port instead of near old town. One of the highlights of the trip was our pass to the sauna used every day of the trip-very relaxing.Room was mid ship balcony on deck ten and very quiet. Meals were fine in the free dining and buffet- lots of salad and fresh fruit. Didn't see any shows except the comedian and he was funny and clean jokes.Went on snorkeling excursions every day and enjoyed each one. Saw turtles, lots of different fish and a blue spotted moral eel. As usual some excursions were better than others. Our cabin attendant, Adrian. was terrific and very helpful. In fact all of the staff on the Dawn were friendly and courteous. Relaxing trip and would recommend for all ages. Read Less
10 Helpful Votes
Sail Date: December 2018
We chose this cruise because it was porting out of New Orleans. After reading multiple reviews of this ship we were feeling very apprehensive as most reviews were only 1-2 stars...... however this ship is absolutely amazing. There are so ... Read More
We chose this cruise because it was porting out of New Orleans. After reading multiple reviews of this ship we were feeling very apprehensive as most reviews were only 1-2 stars...... however this ship is absolutely amazing. There are so many restaurants and bars on board that we did not even make it to all of them but where we ate the food was always fresh and delish. Other travelers said the same thing about the restaurants, including ones that we did not dine at. We purchased the drink package and had our fill of cocktails always served by pleasant quick service. The bars are steadily busy so you may have to wait a few minutes but you are on vaca! OSheehans bar had some of the best chicken wings we ve ever had and offered all night service. There was ample entertainment on board. It is Freestyle but you still did need to make some reservations....... if that’s your thing, just be mindful of that so you don’t miss out on what’s important to you. The production Burn the Floor was a well orchestrated FUN production, fiull of energy and the theater was grand! The ship offers art showings, casinos, onboard shopping. interactive theaters, dialing piano s,.......It’s anything you could need to stay busy, NOT even considering the kids activities!!!!!! A giant rock climbing wall and water park on board! We did not purchase any excursions as we wanted to relax and not be on the go! But we did go ashore at all the ports. In Cozumel the water and beaches were pretty. Belize Citty was very economically poor as we ventured all around on foot. The beach is a taxi ride away so we did not see the beaches. Harvest Caye is a man developed island but it is done well with lots of beach, sand, seating, plants & friendly service. They did offer a shuttle that covered most of the walk. Costa Maya we rented a golf cart and tooled around for a while which was fun. The beaches there are not expansive but we’re pretty white sand and pretty green water. All of the ports offered lots of tourist shopping and vendors hawking their wares. As well as lots of water excursion/activities you could purchase. Getting on and off the ship was compatible to other cruises but there is LOTS of walking!!!!!!! They have to park these giant ships far enough away to fit! So be able to walk FAR or make other accommodations. LOTS of walking to get off at the ports. All in all a lovely well thought out cruise/vacation that I would definitively recommend! Read Less
Sail Date: December 2018
Wonderful week on the NCL Breakaway. The highlight for us was the dining with many restaurant options and exceptional food. We loved not needing to get too dressed up each night - no jackets/ties or heels. We never got bored with the ... Read More
Wonderful week on the NCL Breakaway. The highlight for us was the dining with many restaurant options and exceptional food. We loved not needing to get too dressed up each night - no jackets/ties or heels. We never got bored with the dinners. Kids club was terrific and our 8 and 12 year old attended a bit each day. Staff there seemed well qualified and happy to see us all week. The online planning tools ahead of time were disappointing. We had two rooms and unlike Royal Caribbean, we could not link the rooms in order to make reservations for everyone so I had to keep logging in and out as different people to cover everyone’s dinner reservations and excursion reservations. It was absurd and archaic to operate. Also disappointing was that the entertainment was not marked with age recommendations ahead of time while planning online. So we made reservations to see Rock of Ages and planned dinner that night accordingly but learned once we were on board that it was inappropriate for children and had to cancel. Likewise we learned on board that some of the stand up comedy was rated PG but by then was completely booked so we did our best to squeeze in the back of those performances. The one show the kids were really looking forward to was the circus which we planned for the last night and the show was cancelled. That left us with no dinner reservation for that night and we had already paid for a 3-pack of restaurants. Luckily we squeezed in somewhere else but it was disappointing and stressful to feel like we never got to see a real show the whole week. Belize was wonderful but because it’s an NCL island, lunch should be included. Royal Carribean provides lunch at Labadee and we were disappointed to have to a pay for lunch out of pocket this time. AND they said they were out of fish!! We primarily picked this ship because of the water slides. My children complained the water was freezing and while they did enjoy them on the very hot days, refused when it was overcast. The kids pool never got direct sun and was way too cold to enjoy. And they told my husband he was too big to go on the water slides. That would have been good to know before we booked. Overall a great trip but lacking in a few areas. Read Less
5 Helpful Votes
Sail Date: December 2018
Let's break it down the good and bad. We travelled from New York to Bahamas Good - Service, Food, Entertainment, Could be improved - Excursion activities, cost of it and length Bad - everything that had to do with boarding ... Read More
Let's break it down the good and bad. We travelled from New York to Bahamas Good - Service, Food, Entertainment, Could be improved - Excursion activities, cost of it and length Bad - everything that had to do with boarding and off boarding The service was above and beyond to say the least. They really take care of you, your cabin, and any public space. The food was better than expected. We didn't choose any upgrade in terms of food options. The complimentary options were already above par. There are lots of restaurants to choose from and the buffet offered both delicious food and variety of it. Excursion varieties could have been improved. Though there are a few activities to choose from, it felt like they were roughly the same at the end of the day.... Now, the frustrating part is the boarding and off boarding process. Both were extremely time consuming to say the least. Not only that, even the off boarding process at each port took a longggg time. At one location, it took us 2 hours to get off the boat and we missed the number one excursion that I was looking forward to... That really set me off... If this happens all the time, then tell us and change the excursion time ahead of time.... For initial onboarding, we arrived around 1PM, which was our original allotted boarding time, and finally boarded the ship at 3PM, which was the original departure time of the boat. The ship left the port 2 hours after the original planned time. As expected, they never recovered the lost time and that ate into our excursion time at almost every port. Not sure why they wont open up more counters to let people board earlier... it was a mess in the cruise terminal.... The off boarding took almost just as long, I would say around 1 hour to 1.5 hours. I get space are limited in the terminal, maybe open up more spaces so people can leave a bit faster? I have to believe that there are faster ways to do this.... Anyhow, other than the boarding process, everything was fantastic. We did meet some rude passengers on the ship, but these folks you get anywhere when you have a crowd over 5000... Nothing to worry about but something to keep in mind of Have fun cruising Read Less
Sail Date: December 2018
Loved the shows. Food was pretty good but after day three the food became repetitious if you didn’t get the specialty dining since Savor and Taste share the same menu and don’t always change the food served (buffet is the same every ... Read More
Loved the shows. Food was pretty good but after day three the food became repetitious if you didn’t get the specialty dining since Savor and Taste share the same menu and don’t always change the food served (buffet is the same every day). Carfagna’s was by far the best. Also fined at the Italian which was decent and the Japanese Hibaychi restaurant which was my least favorite. Pub on 7th floor was nice but didn’t like the fact that you couldn’t choose from the whole menu unless you ate IN the restarting (other option was at the bar or around the atrium where most activities happened). We sailed during my husband’s birthday so I opted for the $40 cake and room decoration. Come to find out they give you a cake at the specialty restaurant so I’m disappointed they didn’t mention that and that I had to waste $40. I loved that they took pictures throughout the cruise to purchase and the cost was very reasonable! Overall a great time but needs a few tweaks Read Less
Sail Date: December 2018
Great reviews out of all cruises on line and it was our first , we were not disappointed, already put a deposit on next cruise , I was a little disappointed they did not offer coke only Pepsi I would of paid extra . Need more of a food ... Read More
Great reviews out of all cruises on line and it was our first , we were not disappointed, already put a deposit on next cruise , I was a little disappointed they did not offer coke only Pepsi I would of paid extra . Need more of a food choice for people who are gluten free and so on. Wife has gastioparesis and can’t eat a hole lot but did ok. Fruit smoothies protein shakes are a definite to be on a menu. All the excursions were great one was canceled but we found other things to do. Love bingo didn’t get the opportunity to play any of the other games was to tired from a red eye flight. Movie choice was wonderful to see in 3-D. Didn’t like the hot tubs way to many people in them. State room was wonderful loved not ever running out of hot water when I showered. Read Less
2 Helpful Votes
Sail Date: December 2018
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on ... Read More
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on width wise but same length. Nice room. Ample storage for clothes. The only thing I'd recommend is bring a light of some sort for the bathroom otherwise you have to turn the overhead light on during the night. We thought the food was pretty good on the ship. We did speciality dining 6 of the 7 nights and thought the food and service were really good. Ate one night in Taste, the regular dining room and thought the food was pretty good there too. We did breakfast almost every morning at either Taste or Savor and thought they were great. Service was good too. The ship is easy to navigate. Sometimes elevators are a bit full but another one comes along fairly quickly. Thought embarkation and debarkation were very easy. Everyone on the ship always has a smile and really tries hard to make your experience a good one. The Observation lounge is a great place to hang out plus they serve food all day long and there is a bar if you want a drink. As the week went along, more people found this treasure. They have comfortable furniture for reading and just watching the water. Neither of us had the drink package but we did notice that with all the people that did have it, bars were open everywhere on the ship all day long. When we were on Celebrity, it was pretty hard to find a bar open during the day except at the pool. Loved the outside deck that surrounds the specialty restaurants. Great place to hang out on the couches or to take a walk or get a drink. Really nice atmosphere and great place to watch the sun rise or set. On other ships this type of deck view is blocked by the life boats. The boats are on deck 7 on the Bliss a deck below Deck 8 where the specialty restaurants are. The ship definitely has places to view the water all the time; something that was lacking on Royal Caribbean's mega ships. On that ship, I felt like I was floating on an island where I rarely saw the water. NCL knows how to bring the ocean into the cruise experience especially when you eat outside at the specialty restaurants. Now here are my cons about the ship. The pool area is crowded and the music is SO LOUD it literally hurt my ears. I was surprised parents let their little ones hang out there...it was deafening. Actually we found the music was too loud almost everywhere. Couldn't hear the words to the music when bands played. Only the instruments. Love the adult solarium on Celebrity and Royal Caribbean. NCL has a small adult area with chairs and a bar. The only problem is there is no shade even with 3 or 4 small umbrella's. Too bad cause that would have been great. Now for the shows. I liked Jersey boys although its a shorter version of the Broadway production. I left 15 minutes into Havanna. I couldn't get into it. Saw the comedienne's. Hard to get into The Social Club so appreciated the show that happened in the theater one time during the week. Liked the Beatle's tribute although again the music was so loud in a tiny venue. I missed a regular show that you could catch at either 7:30 or 9:30 on Celebrity ships. You always had to make reservations for the shows and they didn't always coincide with the times booked before you get on the ship at the specialty restaurants. Lots of stuff happened in the atrium. It's way too small for the purpose it serves for some of the shows there like the Newlywed game. People were everywhere with no seats. The theater would be a better choice for that and later in the night. The cruise director tried to make it sort of risqué yet there were young kids around cause it was pretty early. Overall, its a great ship that is staffed well. Like I mentioned earlier, the staff is always smiling and trying to make your experience a good one. I would like to see the music at a decibel that doesn't bust your eardrums and make your ears ring along with a show you could see every night with a 7:30-8:30 reservation. (Most shows were in the Atrium then) There is something for every age on this ship for sure!!!! Read Less
2 Helpful Votes
Sail Date: December 2018
Ship is beautiful, Food was great, Entertainment was great but most specialty restaurants were unanavaible unless you book months before cruise. Seating was primarily unavailable in buffet during peak periods and waits on elevators was ... Read More
Ship is beautiful, Food was great, Entertainment was great but most specialty restaurants were unanavaible unless you book months before cruise. Seating was primarily unavailable in buffet during peak periods and waits on elevators was lengthy. It just seemed as if ship was overbooked but we would definitely go again on the Bliss. This was our first cruise on Norwegian but have a total of around 20 cruises among RC, Celebrity and Princess. Bartenders Rossi, Ivana and Marina were outstanding heros in the Maltings Whiskey Bar. Room was excellent!! Loved the shower. Lots of room. Totally enjoyed the prohibition show and jersey boys. Embarkation was good. Was disappointed we could never get on go carts. Didn’t know you had to book in advance. That was the main reason for this cruise. My husband loves to ride go carts. Maybe next time. Read Less
Sail Date: December 2018
Chose to go freestyle instead of Ruby Princess which has been our choice over many years to the Mexican Riviera in December. Stateroom even though midship towards the front (4009) had humming noises nonstop. Called guest services ... Read More
Chose to go freestyle instead of Ruby Princess which has been our choice over many years to the Mexican Riviera in December. Stateroom even though midship towards the front (4009) had humming noises nonstop. Called guest services several times to report it. Once an officer came and confirmed noises would make one difficult to sleep. No further follow up by guest services to tell us the reason for the noises. Entertainment nightly in the theater was excellent with wonderful production shows except for 2 nights a comedian and a magician which were also entertaining. Many venues of entertainment throughout the ship most of the time except port days. Music throughout poolside, atrium and lounges were entertaining. Good selection of menus throughout specialty, buffet and dining rooms. Had a dining package so was able to sample most of the restaurants. You could also have some complimentary meals in some of the specialty restaurants which was nice. We enjoyed Ginza and O’Sheehan’s offerings. You could always go to O’Sheehan’s which was midship and open most of the time. Nice Internet cafe with tables for playing games. Departure from the ship was a disaster with lines of people waiting to come off the ship. We chose to wait until the lines had cleared before coming off. We found wheelchair service was a premium and not enough people assisting people embarking the ship. Read Less
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