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2 Helpful Votes
Sail Date: November 2018
We took cruise for Anniversary with our elderly mothers. It was our first time on Norwegian cruise. We usually book Royal Caribbean. We chose this particular ship for the very appealing itinerary. The ship was satisfactory. Food was ... Read More
We took cruise for Anniversary with our elderly mothers. It was our first time on Norwegian cruise. We usually book Royal Caribbean. We chose this particular ship for the very appealing itinerary. The ship was satisfactory. Food was good. We were able to upgrade to balcony which is a bonus for Mediterranean cruise. The sunrises were spectacular. Service and cleanliness of cabin was exceptional. On board activities were not appealing but if you just want to relax, read or sleep would be perfect. We would have appreciated in cabin movie options and not having $7.95 room service charges. Did not like general movie theatre area.it was not comfortable. Theatre/movie needs upgrade and theatre style seating. Bed was not comfortable. The port excursions were comprehensive and we enjoyed all of them. The time between each course during dinner took too long at Windows and Garden. Overall, we were satisfied with our experience. It was definitely a destination cruise. Careful planning and preparation should be considered for anyone with disabilities or physical challenges specifically for excursions. Read Less
Sail Date: November 2018
Cruised NCL 7 times in last 7 years. 1st European cruise. Amazing excursions everyday. Fantastic service at the restaurants. Disappointed with the lack of entertainment/bars that I’m used to on the bigger ships of NCL. What makes NCL so ... Read More
Cruised NCL 7 times in last 7 years. 1st European cruise. Amazing excursions everyday. Fantastic service at the restaurants. Disappointed with the lack of entertainment/bars that I’m used to on the bigger ships of NCL. What makes NCL so great are the specialty restaurants and the entertainment on the ship. Howl at the moon, blues bar, Broadway type shows were sorely missed on this cruise. The service at the restaurants could not have been better. We are at the main dining room one night ((we purchased 8 specialty dinner for 2) and we were pleasantly surprised at how good the food was. The staff did a tremendous job with all of the excursion planning each morning and each destination had a lot to offer. We had terrific guides on each visit too. We are very excited the the Epic will be coming to Europe soon. I have been on this ship twice already and it’s one of my favorites. Read Less
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4 Helpful Votes
Sail Date: October 2018
We sailed on Spirit on a Mediterranean Cruise 2 years ago, loved it so much had to do it again. We weren’t disappointed....in the itinerary or th majority of the staff onboard. We tried 3 different specialty restaurants this time, all ... Read More
We sailed on Spirit on a Mediterranean Cruise 2 years ago, loved it so much had to do it again. We weren’t disappointed....in the itinerary or th majority of the staff onboard. We tried 3 different specialty restaurants this time, all were incredible- especially Le Bistro and Cagneys. The weather wasn’t always on our side but it held off during the day for excursions which was great. The activities staff were good, they had a tough crowd...not a lot of people wanting to join in on activities but it was still good. The only concern I had, and still have, there was a young couple at karaoke one evening. The young lady got up to sing, was doing a beautiful job when an older man cane up beside her and put his arm around her. At first we thought he was joining her to sing then quickly realized he was being VERY INAPPROPRIATE and was grabbing her butt. When she pushed him away he quickly ran from the room. Shortly after I saw someone come in and go over to the other side...I walked up to the “stage area” and sat down to look around and realized the man had come back to the room. I immediately went out the door to the bar staff and asked them to call security and I knew that not only was the couple upset but witnesses to the event were also and I was concerned there’d be some sort of encounter. Security came, took statements and pr used to check in with the couple in the morning and speak with witnesses again the next day. A little while later the young woman was approached by the “older mans wife” and others who started giving the young lady a hard time because she had reported her husband...and that this type of behaviour is normal and ok in their country. The young lady asked for security to come back and ensure she’d be safe. Unfortunately non of us heard from security for days and we eventually went to senior officers to get some answers. All the victim wanted was an assurance that the area was being monitored and she was safe, but they couldn’t even take the time to do that. As platinum members we were shocked. We offered up a dining coupon and wine to the couple so they could enjoy a peaceful evening together which they thanked us for. This couple say they will likely never cruise again...sad...we love cruising and we love Norwegian. I don’t think security handled this as professionally and discreetly as they could have. I’ve left a lot out but this gives you an idea of what had transpired. I for one will never try karaoke , knowing know how situations are handled. Read Less
3 Helpful Votes
Sail Date: October 2018
Firstly about the cruise line: This was the first time we used this cruise line and had high expectations considering our experience with HAL (Holland America Line) 2 years ago. So like last time we did not book direct but through an ... Read More
Firstly about the cruise line: This was the first time we used this cruise line and had high expectations considering our experience with HAL (Holland America Line) 2 years ago. So like last time we did not book direct but through an travel agent in a packaged tour/cruise deal. With the package it was 2 cruises back to back and thankfully we could retain the same cabin for both cruises. So travelling as a middle-aged but very active couple seeking to explore the Mediterranean for the first time. So like other cruise lines, we got email notification from NCL that we could log on and personalise our experience. Their system is easy to use and worked well. They also have an on-board app called ‘I Concierge’ which is linked to your account and uses the ship’s Wi-Fi system (for free) but you create your log on via your name and birthdate. It does work extremely well and allows you to look at your account and book experiences (packages such as spa, specialty dining etc.) but the system has a flaw which we heard from a couple of passengers whose birthday is 29th February (leap day) as the system does not recognise this date (poor programming from the designers of the app) so they could not create their log on and had to use the manual system of bookings and print outs of their accounts, a little disappointing for those technically inclined. When you board the ship you are issued with a cruise card that is linked to your account, identifies you as a passenger and unlocks your cabin door. Good security system and works very well. Equally the disembarkation worked wonderfully (we chose the walk off option which gave us more time and flexibility to be packed and off by 9am deadline). Also the day at port for the changeover between the 2 cruises was very well managed and stress free. As part of our package we were offered the choice of 2 of the 5 ‘Free at Sea’ deals. We chose the shore excursion credit and the unlimited beverage package (UBP). Bear In mind that all passengers travelling together in the same cabin have to have the same choices, which is understandable and prevents sharing of benefits. Here is how they worked; the UBP is linked to your cruise card and allows you unlimited number of alcoholic beverages to the value of USD$15 per glass, so this covers quite a few beers, wines, spirits and cocktails (with the average cost of a beer being USD$8 and wines USD$10, it is an effective package and well worth considering depending on how much you drink); shore credit is a little more tricky. So with shore credit, firstly it is applied as a USD$50 credit to your on board account and is given at the completion of your booked shore excursion at each port. Here’s the thing, it is only applied to cabin account once per port irrespective if more than one excursion is booked and if you are overnighting in a port it will not apply to a second day’s excursion booked if you had done an excursion the previous day. So one credit per port only (however it does change on other cruises where you spend multiple days in a port but you have to check that out with them prior to booking to see if that exception applies). If you book your excursions after you board, the USD$50 credits will be deducted from your tours on you onboard account so in effect you get a discount for your excursions. However, if you book online or by phone prior to booking, these credits will be applied not to the tours but your overall on-board account for your other purchases so if you don’t spend extra you will lose that credit as it will not come off the total bill, to get the value, you will need to spend the equivalent amount in specialty dining, internet, drinks, spa etc whilst on board. They will not refund any unused portion of the credit at the end of the cruise. This is something you need to be fully aware of if you choose this package. Having said that, we waited to book until we boarded and were not disadvantaged in any way, managed to get on every excursion we had requested. Pre-Cruise stay: We stayed in Rome for 2 nights as part of our package and had a wonderful time exploring the city and some of the big iconic sites. We opted to stay in the centre of the city which gave us great access to all the city has to offer and public transport should we need it (which we really didn't as we could walk everywhere easily). NORWEGIAN SPIRT So about the ship, it is the smallest of this cruise line, holding 2000 passengers. It is not the smallest we have seen so consider it mid-sized. The cabins are a tad smaller than the bigger ships but still comfortable. The ship is well maintained, nicely appointed and the staff are extremely helpful. Boarding – efficient and no hassles and extremely well managed. Theatre /Shows – good theatre but the seating is a little tricky as the rows are too close together so trying to sit down with the seat needing to be flipped down can be difficult as the seat rubs on the back of your legs but once you are seated it is comfortable enough. As for the shows, some are fantastic others not quite so. Bars – there are a number of them on-board and all are lovely, lots of seating, good views, ultra clean and have good service from the staff. Different events are hosted in the various bars so quite and noisy times but you can always find something to suit your style. Dining – Specialty restaurants, bars, buffet bistros and main dining options. The buffet bistro is always busy and can like all buffet venues have big queues, just need to pick your moment. The evening meals are theme based and add variety. It is included in your fare so no extra expense. The main dining rooms (Windows and the Garden Room) have the same menus with full sit down service (no lining up). Good menu with delicious food, just lacking in vegetable content which us Aussies are used to and desire. After the first cruise, the menu was repeated so that was a bit of a disappointment. We did not do the specialty restaurants but feedback from fellow passengers that they really enjoyed their meals. Allergies – if you have a food allergy let the waiter know (if you haven’t already), they have allocated a specialist waiter to help you with your orders. Here is how it works; you will be encouraged to pre-order your meal for the next evening so the chefs have a chance to prepare your meal without the offending allergens. That’s fine but it does lock you into a specific restaurant. As I have an unusual allergy it confused them somewhat and I had to explain and sometimes stand my ground about my choices. “But madam, that meal has portions that are not made on-board so we can’t guarantee it is allergen free” and my response “I have decades of experience at working out what foods are likely or unlikely to have that spice, I know this meal option will be safe for me to eat”. This system only works for the restaurants not the buffet or cafés. I much prefer to ask if the meal contains the specific spice than be locked into a pre-ordered meal. Cabins – we had 9182 allocated to us and it was not the best choice. The cabin was aft and directly above the theatre, below the kids club rooms and opposite the hotel storeroom. So a very noisy cabin at times. We heard all the shows, some louder than others….groan. The kids had active play at night and sounded like elephants playing soccer with lots of thumps, bumps, loud sharp bangs, yelling and general boisterous play. This went on late into the night and we had to have a polite word with the staff in that area about it. They agreed to cease the active play at 9:30pm so we considered that fair and reasonable. However, it took quite a bit of discussion and investigation to resolve the noises coming from there between 1 and 2am every night. Worked out it was the cleaners, not sure if they were playing with the equipment while doing their job or just jolly noisy but either way the noise abated and we were given chocolate-coated strawberries and a bottle of red wine as an apology. Nice touch, but we just wanted to have uninterrupted sleep. The situation was handled well by staff but the problem is the lack of insulation in the floor/ceiling space, so ultimately a design flaw. We had heard that others below the pub had even worse noise issues. Apart from the issues above, the cabins are snug but well laid out and comfortable. Storage space needs a little redesign, much prefer shelves than drawers but that is a preference and my side of the bed did not have a shelf. The cabins are well maintained and if you are able to choose your cabin wisely, all should be fine. Shore Excursions: They range in price and quality but mostly very good, it really is port dependant as some ports are just better explored on foot by yourselves. Naturally the big iconic places like Athens, Venice, Santorini, etc are just amazing. Again, I urge you to do your homework about the ports, google them, look at specific forums and use the features that google maps can provided so you get a better understanding of the place and the logistics for self exploration and scheduled excursions. Ports: Some ports were not much to explore and docking a little far out to walk to the city but mostly good ports and easy access. In 2 ports there was an additional cost to shuttle to the city from the ship if you were not on a book excursion. That is a little disappointing but it is what it is. Several ports were simply stunning in terms of visual appeal (hello Venice, Malta for example) and easy free access to either just walk off, water shuttle service or shuttle bus. Kids Activities: Although we did have children with us, they seem well catered for and security surrounding their care was very well handled. Kids would love this ship. CRUISE WITH NCL AGAIN? That’s the question. We are not adverse to using them again but they are not our first preference. These cruises are designed to capture the party animal and families and we are not that way inclined. So it would depend on the ports, after all that is what cruising internationally is all about, at least for us. Be aware that the cost of the cruise does not include the shore excursions so you could effectively double the cost depending on your choices. Do your homework before you decide as you don’t have to book through them but it is easier to do so and there is a variety of tours for all budgets. For us, we will be cruising on HAL again later next year as part of another land/cruise tour package so we will make a report on that and a better comparison but we are considering another line altogether for a another trip. More on that if and when it becomes a definite trip. Ocean cruising is totally different from river cruises and you need to be aware of that. So our advice is look at the ports and how long each port stay lasts then compare the ships that do the cruises. Read Less
Sail Date: October 2018
#6 We just returned from our cruise aboard NCL Spirit. We chose this cruise for port destinations such as Crostia, Slovenia, Greece and Malta. We stayed in Balcony Cabin 11662 and we were very happy with this location. We enjoyed ... Read More
#6 We just returned from our cruise aboard NCL Spirit. We chose this cruise for port destinations such as Crostia, Slovenia, Greece and Malta. We stayed in Balcony Cabin 11662 and we were very happy with this location. We enjoyed the close proximity and easy access to the rear decks and often had breakfast there. We were apprehensive after reading reviews but didn't have any troubles with noise or other issues. We enjoy smaller ships with less crowds and easier to get around. Each cruise ship has pros and cons and there were many items on the plus side. We found the staff helpful and friendly overall. Some dining staff were not quite as professional but that could just be individual situations. The cabins are compact but fine for two. It's an older ship but public areas have been nicely updated. We weren't looking for problems so didn't seem to encounter them. Overall the food was good with enough variety to suit most. Some of the shows were outstanding. We would not hesitate to suggest this cruise. Read Less
Sail Date: October 2018
Review NCL Spirit, Mediterranean Cruise We are experienced cruisers and land trippers both. We’ve been on about 40 cruises to the Caribbean, Baltic, Mediterranean, Asia, Panama Canal, Mexico, etc. So we have a decent background for ... Read More
Review NCL Spirit, Mediterranean Cruise We are experienced cruisers and land trippers both. We’ve been on about 40 cruises to the Caribbean, Baltic, Mediterranean, Asia, Panama Canal, Mexico, etc. So we have a decent background for comparison. We chose the October/November cruise with NCL largely because it went to several ports we had not sailed to do far: Dubrovnik, Koper, Corfu, and Split. I would say, aside from Corfu, that only Dubrovnik turned out to be of interest. We took the cruise pre-package which included two nights at the Crowne Plaza St. Peter’s as well as breakfast and transportation to the port. The hotel was fine. It was clean; the room was of reasonable size; the food was good in the restaurants– which was a good thing because there isn’t much around the Crowne Plaza in terms of shopping or restaurants. You can go into Rome but after a long day, you hardly feel like doing that. The hotel also has attractive grounds, outside eating, decent wi-fi, and a pool, which we did not use. I would say the outside of the hotel buildings definitely needed an update, but the Europeans have a greater tolerance for decay than we do. There is a shuttle bus for which you pay a nominal fee but be aware that it runs to different places at different times of the day. So you might have to get a cab back, which cost something like 12 euros. We did not use the shuttle as we were ready to go to the Vatican about an hour before the next shuttle was going to run. Transportation to the pier was quick and easy. On Sunday morning, it took just an hour to get there, though we had to wait about 20 minutes for our bus to be allowed up to the entry area. The area is not large, and they limit the number of buses that can enter, which was not a big deal. We got there about 1 and were able to get into our cabin immediately. The buffet generally had some tasty things on it. Most were at least lukewarm, which is an improvement over most buffets. We never had a hard time finding seating at the buffet or a cleared table. As far as other venues went, we wholeheartedly approve of NCL’s policy of having one restaurant in which you could eat very casually dressed and yet have the full dining experience rather than eating dinner in the buffet and the second restaurant for those who wished to dress up a little. This is a great idea! Most often the food in the dining room was better than average. Cagney’s, however, had wonderful meals. Our steaks were huge and tender and just great, especially since the dinner was free. NCL has the absolute best perks for platinum members. The Italian restaurant had good food though we did not find it as excellent was Cagney’s. Steak or spaghetti.... Is there a choice there? Our balcony cabin was very small. I wished we had had the choice of a mini-suite. Not a lot of room in the closet. Tiny drawers. Hardly room for my folding wheelchair. It was always in the way. Comfortable bed though. Plenty of hot water and pressure. AC worked well. Some people complain about the fish tiles. We thought they were cute. We did not attend more than one of the shows. We have seen them before. Nothing inspiring. I wish they’d had MUTS. Not much in-room entertainment worth mentioning. Internet worked fine most of the time. One great thing about this ship is that it was small enough so that I could walk everywhere despite my disability. We booked a cabin at the midship elevators and I could just hop on and go straight to the restaurants and just a short distance to the shops and theater. That was wonderful. I never needed my wheelchair on the ship. Ports: Dubrovnik: I liked this port but I guess I expected more. It was attractive but mostly it was just a very attractive shopping mall full of small shops with pretty much the same overpriced junk in them. That was a bit disappointing. I did enjoy the small market and the streets were not hard to manage with the wheelchair. Before we had gone into the city, we took the Cabrio excursion which took us out into the beautiful countryside and to some wonderful viewing areas. Venice: What’s not to like? We have been here several times and simply revisited some areas we like best. This is a hard port for the disabled though in terms of bridges. In a space of four hours, we crossed about 30 and most I had to walk over. Split: The main attraction is Diocletian’s Palace. It was a nice though brief stop. Hard to get around with a wheelchair. Many steps. You have steps to navigate to get to the public toilet as well. Surprisingly not a lot of good shops. A row of junk in tents on the way to the palace and a nice market. But since you can’t bring fruit or flowers or drinks or food onto the ship, a waste. Koper: Do take an excursion. There is nothing here to see. We were driven to Piran by a cab driver who waited two hours and took us back. Nice town to see and a wonderful shop just behind the square full of hand made items. Well worth the trip alone. An absolutely filthy public restroom and a small grocery store just off the square. Pleasant walk along the sea. Very, very difficult port to manage in a wheelchair. Very steep streets and many broken up and difficult to move along. Corfu: This is another place you want to take an excursion. Corfu is full of junky little stores and is not attractive at all. We took a tour with Corfu Taxi and loved it. I always enjoy getting out into the countryside and seeing real people going about their real lives. Katakolon: We had been here before and had done the Olympia thing. I hired a guide to take us around the area on a very nice drive, to a local olive oil manufacturing site, the monastery, and Klio’s honey farm which was great. Plenty of shops to explore at the port but much the same thing over and over. Malta: Because we had a short stop, we took the ship’s Scenic Malta excursion. Not really scenic until the last hour of a four hour excursion. Otherwise it was a tour of Malta’s most trafficked areas. Stopped at a market at Marsaloxx that was rather useless. We were delayed by a full hour due to the refusal of six people to get back on time. Intentionally late. They had argued with the guide about when they should be back. We enjoyed revisiting Rome after the cruise and then spent a week in Florence. Great trip. Read Less
Sail Date: October 2018
we selected this cruise because it was good value including 21 days back to back cruising. the food on the spirit is amazing with plenty of choices. All the staff were reliable, polite and always attending to our needs. I have to make ... Read More
we selected this cruise because it was good value including 21 days back to back cruising. the food on the spirit is amazing with plenty of choices. All the staff were reliable, polite and always attending to our needs. I have to make special mention of or cabin attendant Jesus, working on deck 9 room No: 9030, he was wonderful attending to 3 women, we always had plenty of supplies and linen. His towel animals were amazing. If there was one negative it would be the dance music in the galaxy began too late most times at 10.30pm, as we were off the ship most days and then had dinner, we would have looked forward to a dance around 8.30pm, but there must be reasons that the duo ( who were fantastic) came on late. Also the first cruise ship i have been on that had a coffee maker in room, which came in handy just to boil water for a early cup of tea in our room cheers to all the staff for a wonderful holiday. will definitely be back on Norwegian cruise lines. Read Less
2 Helpful Votes
Sail Date: October 2018
We sailed on the Nowegian Spirit in October 2018. It was a great time of year and the crowds were light on our stops around the Mediterranean. I chose the cruise because of the itinerary and our stops did not disappoint. However the cruise ... Read More
We sailed on the Nowegian Spirit in October 2018. It was a great time of year and the crowds were light on our stops around the Mediterranean. I chose the cruise because of the itinerary and our stops did not disappoint. However the cruise ship itself was an entire mess and not catered to younger couples at all. By avoiding bingo, the bad shows, and the casino we were left to the pool (which they drained during the cruise), drinks, bad food, and a fitness center that had out of order signs on half of the equipment. So let’s talk about this food. We utilized the buffet, main dining rooms, and specialty dining restaurants. The best food we had on the cruise was from the sushi restaurant, it’s hard to mess up Asian food. The worst food came from the main dining rooms and the buffet. We were served cold or old food, it definitely did not exemplify the fine dining that you’re supposed to experience on a cruise ship. Same thing with the specialty dining restaurants, although the service was so much better the food still lacked flavor and in Cagney’s their “best restaurant” the steak was great but all of the sides came out cold. A couple of days at sea they did have a grill buffet by the pool and that was nice along with the Latin band. Read Less
1 Helpful Vote
Sail Date: October 2018
The embarkation and disembarkation was very well done no complaints here. The ship showed its age, but all in all it was okay and clean, not exceptional. We had an inside cabin, it was fairly roomy, no noise from the outside. We had ... Read More
The embarkation and disembarkation was very well done no complaints here. The ship showed its age, but all in all it was okay and clean, not exceptional. We had an inside cabin, it was fairly roomy, no noise from the outside. We had a few issues initially these were reported and within a few hours they were all rectified. Dining was okay, food definitely better in the restaurants. I love my matcha tea and this was only in the japanese restaurant. Windows restaurant food was quite good you definitely don't want to sit near the big arched windows as the engine noise is very loud. The side opposite of the entrance is also very noisy with dishes clanking, best spots were the centre and right side (side where you enter). The desserts were awesome, staff was very good always smiling. Entertainment was awful, they had a magician that all he did was make his coworker disappear. I would say the cruise should invest in better entertainment. Shore excursion - don't waste your money we paid 229$ US and not worth more than 50$. Took an excursion with VIATOR paid 150$ excellent guide, food was great - would go with Viator everytime. Don't wast your money on the Cruise excursion spoke to many people on the cruise and they all said the same thing. Service was excellent, no complaints. Read Less
2 Helpful Votes
Sail Date: October 2018
This was a surprise birthday cruise for a friend and we were part of the surprise Itinerary was terrific- Greek isles, Malta and two stops in Italy What we didn’t like: Nickel and dime u for everything and NOT eco friendly. ... Read More
This was a surprise birthday cruise for a friend and we were part of the surprise Itinerary was terrific- Greek isles, Malta and two stops in Italy What we didn’t like: Nickel and dime u for everything and NOT eco friendly. Make a big deal that they have eliminated use of straws to limit plastics use, but forced u to buy their bottled water. Signs everywhere not to use your own water bottles. Despicable. Don’t patronize us by suggesting it’s for health reasons. Cash grab was all it was and environmentally irresponsible Staff tired looking. When we boarded the ship they were less than enthusiastic to have us come aboard. Turns out they don’t get days off, just a few hours at a time. It shows Food good. Not spectacular Gym v v v small. Some equipment not functioning. Little space to do free weights. V limited classes and at awkward times Handrails dirty and sticky. Leave u with icky feeling Loved our room steward and select staff At ports very minimalistic in any amenities. Ie zero. One of the ports had a welcome, water, towels, near the end of cruise. Might have been nice to be consistent On board stores v limited and uninteresting Liked sushi restaurant, Italian restauurant - staff great there Washy washy lady was awesome - unstoppably cheery and upbeat Room was OK. Only one outlet Hair dryer from the previous century Would think carefully whether to do Norwegian again. Not impressed Read Less
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