Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...
This was my first Cruise and I had a hard time from the very beginning. First I was crossing the street to get into the lobby of Encore Norwegian to catch the ship. I was almost run down by the crossing guard. Second did not know i could leave my luggage at terminal. I struggled to bring them to the 10th floor of my cabin. 3rd I called for room service only to be told to call Housekeeping and when ...
This was our fifth cruise on Norwegian. As an aside, we have made reservations on other Norwegian cruises before, but we were notified of itinerary changes that made the cruise less desirable to us, before payment was due. Therefore we cancelled those reservations.
This cruise was selected by my wife and I as a repeat of a January 2020 Southern and Eastern Caribbean (just before the Covid ...
We took my parents for their birthday on the Norwegian Sun…they live in Florida and wanted to sail out of Miami or Ft Lauderdale. I had limited vacation time, and didn’t have many other options to book, so this cruise checked the boxes. We normally sail on Azamara or Celebrity, so we kept an open mind for NCL, knowing it might be a different product. We knew it would be an older ship, but as ...
Poor consumer service all around ( Stagf seemed new and didn’t know their way around the ship). Food was mediocre and the ship needs more options. The party life, well there was none, a lot of laid back older ppl on this ship. The rooms were spacious however the carpets were stained and the shower head was leaking. Though we had stops everyday, there should have been more activities on board. For ...
Its been 10 years since my last cruise and that was with carnival. We booked a getaway for 3 couples. this was 2 of the couples first cruise ever. we were hoping for a great time, well with that being said. It was not a great or good time. First, i had to get my own luggage out of the hallway. This was 3 hours after being on the boat. wanted to freshen up for the evening after traveling to ...
We chose this cruise because, having reviewed all options it seemed the best fit. We were a group of 9, ages ranging from 1 to 75. The checking was chaos and our group got separated, even though we kept telling them we were all together. We had a wheelchair and a pushchair. We eventually found each other hours later. Our cabins were released reasonably early but our cases arrived many hours ...
I am a long-time cruiser with NCL, have sailed exclusively with NCL during these past 10+ years and a Latitude Platinum member. My experience has been generally positive until this recent booking on the Encore 3/3/24 to the East Caribbean.
The overall cruise was ok. The ship showed its age, nothing to write home about. The staff were not engaging and not many around. You can sit for hours ...
We decided to try a large ship for the first time cruise. We did a river cruise some years ago and enjoyed it, but NCL truly messed up. 2 days prior to departure, NCL informs us one of our trips was canceled and the were going to hold onto the money, rather than crediting it back to my credit card. Had to speak to them for an hour to get the refund.
Some weeks prior to leaving, our ...
Cruise assessment:
Ship feels cramped, lots of staterooms, poorly laid out for social settings. No quiet areas except in state room.
Smoking in open casino at atrium flowed smoke through whole ship
Smoking glassed area wasn’t sealed - pool area was smoky
Pools: 3 listed on ship description…
One was useable, one was the kiddy paddle pool/slide area
The third was private for ...