We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...
The cruise was ok. Getting on and off at ports was fairly easy and quick. There was a lot to choose from once you were off the ship. The excursions offered on board were much more expensive than if you just got off and got one of the ones they were selling at the ports. There were not as many activities as we liked on board and their "main" area was not big at all. There were not many bigger pools ...
Mid ship / Deck 9 Balcony Room
Pros:
Excellent / Great food (all beef is angus beef) - never over cooked as we experienced both times on Royal Caribbean. By far the best food on any cruise line we've experienced.
Excellent customer service
No seasickness due to captain/pilot's experience on large swells on last day of cruise
No lines for Starbucks
Cons:
*No place to get away ...
Start with the positives, ship was quite nice, as were accommodations. Staff on the most part were helpful, and food was very good. Now the negative, way too many passengers to appropriately accommodate. Long lines and wait times for shows, drinks elevators etc. Norwegians overall business practices are poor in my opinion. Besides the unreasonable costs for packages such as drinks and specialty ...
As an experienced cruise traveler, I've been on countless voyages over the past two decades, cruising with family early on and then increasingly venturing out solo. Most of my cruises in the 2000s and 2010s were on major lines like Royal Caribbean, Celebrity, and Carnival. In the 2020s, I've sailed with Virgin Voyages, Holland America, Princess, and Celebrity among others. This Norwegian Encore ...
This was my wife's and I fourth cruise with NCL. We have done the Getaway, Bliss, and Encore twice.
Embarkation: This took longer than before. We were at the port by 10 am and got group 6 to go on. We were on the ship by 11:45. Once there, we headed up to the American Diner for lunch and had a terrific meal.
Cabin: Our cabin was a great spot on the ship. Our steward Putu, did an amazing ...
The Good:
Viva is stunning! To quote Titanic, "You could still smell the fresh paint". Everything is new, shiny, and bright. The light aesthetic and decor in the staterooms, make the space look and feel much larger than previous NCL sailings, but still very familiar. The hallways and corridors felt a little larger and the woodwork/trim is just lovely. It looks expensive and well thought ...
We had never cruised with NCL before and heard lots of great things about this cruise line from friends. This however was not the cruise to have people rave about NCL.
We will start with the end first. The ship was delayed getting back into port by 5 hours. The disembarkation was a complete mess, with lines and almost no staff to be seen. People were not following assigned times which created ...
This was our first ever cruise. We have traveled many times to resorts in Mexico, Cuba, DR and can only compare those experiences to the cruise. Chose to do a cruise for a new experience and to see countries we have not traveled to.
We were a family of 3 - 2 adults and 1 teenager.
I watched countless cruise review videos ahead of our trip and felt I was very well prepared. I am now ...
We decide to try NCL to experience the new Prima class ship and want a departure from Puerto rico. Service and entertainment on board are great, drinks are also good main problem is the quality of food in main dining room. We are use to cruise with Celebrity and food on Ncl is not at the same level. The are also a lot of extra to pay, for example to have decent coffee you have to go to Starbuck… ...