Norwegian Cruises for the Disabled Reviews

We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...

First of all, Boston is not a great port. I would never sail out of there again. It was crowded and disorganized for embarkation. We were listed to register from11:30 to 12:00 which meant nothing. I would encourage others to register after 2:00 because the wait is long. The staff, for the most part were great. Our room attendant was super. The dining room staff worked very hard and seemed ...

I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...

This was my first cruise on Norwegian, but my 16th cruise overall. It was my favorite! The crew were ALL friendly, enthusiastic and fun. The food was good, service great, and the activities fun. Shout out to Patrick and Bruno (entertainment,) the waiters and bartenders from Topsider, Edwin and his fellow coffee singer, and Miss Washy-Washy! We bought 8 vouchers for CruiseNext and can’t wait to ...

We love NCL; this was our fourth cruise with them. Started with a weather issue and Bermuda drop as a port; we did not find this out until we were in the check-in line. Not a problem, no one can control the weather! With this change, our itinerary was reversed from the original plan. NCL service is great and one of the reasons we love it; helpful staff, nice and clean public areas, pool, ...

Summary: FANTASTIC cruise and I would do this itinerary again in a heartbeat, but don't expect this to be a relaxing vacation. About our group: 4 females celebrating a 50th birthday for one of us. After reading some reviews, my expectations for the ship itself were low but I was pleasantly surprised to find it in really good shape- carpets don't appear worn, toilets all flushed fine (not ...

I've been on 20+ cruises and this is my 7th NCL cruise to Bermuda. So many of the fun aspects of cruising have disappeared in NCL's most recent exercise in corporate greed. I think it's time for me to take a break from NCL. So many passengers I spoke with informed me that Royal Caribbean and even the newer Carnival ships are a much better experience than this NCL Gem cruise. * First of all, ...

I hate to do this because I have had several great experiences with NCL but this cruise was HORRIBLE and a huge disappointment. Our itinerary change was announced after we set sail despite rumors and reports it was going to be changed before sailing. No fault of their own since they can’t control the weather, so I don’t have a complaint about that. They made good on offering a 20% discount ...

This was my first experience with a cruise and it definitely made me feel that I should never do it again. Everything On this ship is a pay wall and definitely not worth it for the quality of what you get…even In The crappiest hotels , I could watch tv and use Wi-Fi without having to buy a damn package as if the cost of the cruise wasn’t expensive enough. The food was horrible , the activities ...

Firstly…service was terrible. Fake smiles, eye rolling thinking I didn’t see. Could never find a waiter by pool area. Surprise charges on my bill and when asked to explain they seemed irritated that I ask. Saw my cabin steward twice. Room was never cleaned properly. Food was tasteless, and same most days. Drinks were mixed differently all the time. Some made with vodka when it should have ...