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1 Helpful Vote
Sail Date: December 2017
We chose this cruise for the price and itinerary. We were on this ship 2 years ago and loved it. The MDR does not have many choices and the food was just so-so and portions were small. We enjoyed the Orchid Garden Chinese restaurant and ... Read More
We chose this cruise for the price and itinerary. We were on this ship 2 years ago and loved it. The MDR does not have many choices and the food was just so-so and portions were small. We enjoyed the Orchid Garden Chinese restaurant and O'Sheehans pub over the MDR. The buffet food has gone down in quality in the past 2 years. There is a special seating area for handicapped, however anyone and everyone sat at those tables and several of us disabled had to find tables elsewhere. They need someone to stop this from happening, it is not fair. The cocktail prices are pretty high, and the 20% gratuity they add to ordered beverages is ridiculous. The price of bottled water is out of hand, unlike Carnival that charges only $4.50 for a 12 pk. I don't know why they can't have a social media package for Facebook and Instagram like Carnival for as little as $4.00 a day. The internet is way overpriced and is based on minutes. The daily gratuity per person is also higher than Royal Caribbean and Carnival. I doubt I'll be taking many NCL cruises in the future. The ports are few and far between to get also. Being in NJ, the closest option is New York for NCL cruises, and the traffic and the cost of parking is more of a reason to make NCL last on our list of cruise lines to sail on. It's just not worth the cost. Read Less
1 Helpful Vote
Sail Date: December 2017
My only prior cruise was in Europe on a ship that held 350 passengers so I was curious to see what a cruise on a large American ship would be like. Also, I got a very good deal via a vacation web site for this particular cruise. ... Read More
My only prior cruise was in Europe on a ship that held 350 passengers so I was curious to see what a cruise on a large American ship would be like. Also, I got a very good deal via a vacation web site for this particular cruise. Embarkation was probably the worst part of the experience. A one hour line in a cavernous space. The ship was clean and in good repair and although my cabin was dated it was also clean and in good repair. The esthetics of the ship vary widely. Some rooms (e.g. the main lobby) are straight out of a 80s fever dream of Living La Vida Loca in Las Vegas. The pool area appears to have been designed by the folks who brought you Pee Wee Herman's Playhouse. Other spaces - like the gym and most of the restaurants are decorated in a more up to date and conventional manner. The drink packages I was offered were ludicrously expensive. The full daily package would have been about 100.00 per day including gratuity and the wine and beer package about 80.00 (it was not hard to spot the people who had paid for the packages - as they rarely were without a drink in their hands). I decided to limit myself to two glasses of wine a day that came to about 25. As I spoke to other passengers I quickly discovered that the prices people paid for their cabin and drink packages and shore tours varied wildly. Factors like when you bought, if you negotiated, prior trips, the phases of the moon, your astrological sign and the price of tulips in Amsterdam all seemed to factor into the final price. My main message to a new cruiser is make sure you get a clear picture of the full cost before you go by asking lots of questions, talking to someone who has been on a few cruises and feeling free to negotiate. The ship provides you with many opportunities to spend money - the most egregious is the horrendous, crappy "art" that they sell to the uninformed and gullible at shocking prices. To be fair, I never felt pressured to spend - just offered many opportunities. Also, for those dedicated to throwing money away - there is a casino. There is a nonstop series of events throughout the day but most are either a way to encourage you to buy - "lectures" about art - available in the gallery or seem geared to a senior citizen's center - bingo! My cruise was in early December so we had few kids. The great majority of the folks on my cruise seem to be elderly or working folks with an emphasis on careers such as cop and electrician. The lobby, pool area and the main buffet restaurant are very busy and buzzy. The only public spaces where I could gather my thoughts were the library, top side front sun deck area and the outside rear deck restaurant area. Due to Hurricane Maria damage on other islands, we stopped at ports that were surprisingly poor and in poor repair (e.g. Martinique). Many folks seemed indifferent to the ports and really on the cruise to be on the ship. The tours offered by the boat for the ports were again shockingly expensive (about 75 per person). With some preplanning several of the ports provide relatively easy access to a nice beach by cab. The amount of time at each port was quite limited - much less time than suggested by the itinerary that you get when you sign up. Again, the focus seems to be about being on the ship. The meals were OK to good. Try to avoid the main buffet restaurant when you can and go to the smaller "complimentary" restaurants that serve noticeably better food and have a calmer atmosphere. My one try of a non-complimentary restaurant seemed no better or worse - and of course more expensive. Overall, my message is that this is a very easy way to have a vacation. The experience is not travel in any sense that I have every understood the term. Your opportunity to experience different places, people, food or culture is essentially zero. Rather, the experience is of being in a very large hotel with shifting scenery. If you are elderly, have mobility problems, have kids or just want to hang out and have a few drinks, this is an easy and enjoyable vacation option. Read Less
Sail Date: November 2017
New Orleans deportation It took us two hours to go to through the process for us to get on the ship. It was slow but durable. The crew on the ship , was very funny and fun so we had a smile on our face as reported the ship ship, ... Read More
New Orleans deportation It took us two hours to go to through the process for us to get on the ship. It was slow but durable. The crew on the ship , was very funny and fun so we had a smile on our face as reported the ship ship, The food was excellent and entertainment was great. The show was great, the pool was warm and the entertainment on the deportation was great I have gone on the pearl many times and find the ship is in great condition , The employees of the Poe Poe was very good to us. I’ll find the ship was very clean and very much improved since the last time I was on pearl. I cruise in January on the Jewell Drew Ja i’ll find the ship was very clean and very much improved since the last time I was on pearl. I cruise in January on the Jewel And everybody on the ship treated us very very nice, and then we traveled on forever fabric forever forever forever have a VER AL, one called Carnival Carnival Cruise line, It was not nice as nice as the per . Read Less
3 Helpful Votes
Sail Date: November 2017
We had a day in Barcelona the day before our cruise. We transferred the next morning to our ship in the port of Barcelona. The embarkation was smooth, though very busy. The ship itself was OK, our cabin was on deck 6 forward on the port ... Read More
We had a day in Barcelona the day before our cruise. We transferred the next morning to our ship in the port of Barcelona. The embarkation was smooth, though very busy. The ship itself was OK, our cabin was on deck 6 forward on the port side, only downside was as the Spirit is an old ship, we are unsure? we felt every manoeuvre when docking as the bow thrusters shook the whole ship from top to bottom. No need for an alarm call!! Also for nearly 48 hours on our way back up the med, the ship encountered storms and again we felt every single wave and made us feel exceptionally sick, my wife was in the cabin for nearly two days, we where not even allowed to go out on deck, that's how bad it was. Hard to believe that with all the state of the art equipment in the Bridge the Captain couldn't navigate around the storms. We also had a constant banging all night for 2/3 nights, loads of people reported it and nothing was done, and nothing was apparently found we where told by guest services, upon getting on and off the boat directly above us was the lifeboats, its as if one was loose banging all night long, funny how once or twice when docked the gangway was partially closed and the crew where working on them/ Food was excellent, entertainment mediocre, the cruise director's accomplice was hard to understand most of the time, Our Steward was fantastic, excursions very extortionate, we did not do one, we did our own. At some ports there was free shuttles, others not, I think Norwegian should tell people, we found out only when we got off the ship. As for Morocco why? another port please, sorry we found it dirty in the middle of a shipping port and every one who went ashore was back within 30 minutes and didn't have a good word to say about it, sorry to say but its what we overhead, we didn't bother after all the comments we heard. Women said they where harassed as soon as they got out of the port, one said she estimated 40 men hassling her, and wanting money for maps, maps that where no good as there was no street's named to go along with the map. One lady asked for a toilet and when she went through a door she was pointed to, found a pit and and two handles to hold onto, Norwegian should really really think of another port, why not Gibraltar, we went past it twice!! The Captain tried but alas again with a foreign accent was hard to understand at the best of times, the annoying bing bong and then trying to understand him and any messages above all the noise on deck and in raffles restaurant, we where unable to distinguish what was being said by any one. All the ports we visited where fantastic except the one mentioned, the last two Malaga and Alicante where freezing, we didn't do much in either due to the cold, but none the less, we enjoyed the time aboard. One thing I didn't agree with, was the apparent drive by Norwegian to extort money, 6 x 1 ltr bottles water, being Diabetic I like a drink handy when in the cabin or going ashore, but i refuse to pay $14.95 that's just sheer extortion, You where not allowed to bring any liquids especially water on board, so we bought a flask, and got the waiter or barman to fill it up, I cant believe the first port we went to and I bought a 2 ltr bottle for less that one euro, shame on you Norwegian. Also they dont tell you until you are in a "Spanish" port, when docked and you want a drink, on your all inclusive package, they levy a "Spanish" tax on you, its not much on two drinks was about just over $1.00 but when you utilise your all inclusive drinks packages we paid nearly $100.00 when we disembarked, we are not big drinkers, but there where people that where, I dread to have seen their bills. We where told we could claim this back many did, also the gratuities, we paid up front before we left as we where led to believe we had to by our tour operator, not so. We where told by loads of people on board to tip as you see appropriate, and we agreed, tipping as we went to people who deserved it and went above and beyond, we are also in the process of trying to recover this as lots of others have. All in all a superb cruise but little niggly bits as mentioned above, stick in your throat a little. One thing that did upset my wife, she forgot her cardigan when we left the Galaxy of the stars one night, she went straight back and it had gone, she enquired at lost property many times, alas some one had made of with it, unbelievable for such a cheap item. One lady lost her Ipad on board and that was handed in straight away... people are weird some times. Also the internet package on board, intermittent at best we where told by loads who had paid $30.00 per day, some said they where unable to use it, can this all be linked to the age of this ship?? she is over 19 years old and was owned by another company prior to Norwegian, We also had the four speciality dining, we tried Tepanyaki (excuse spelling), WOW fantastic, could not fault it, we tried the Italian and was not that impressed, its rather small and not a very good menu, but others seemed to like it. The best of all was Cagney's Steak House, we went twice, I dont think I will ever have a steak like that ever again, it was the best we have ever had, succulent juicy and really tasty, they know how to do steak and all the trimmings, we went on our anniversary and was sung to and given a cake, sounds silly but it was really sweet, my wife and i enjoyed it and cant thank them enough. The MAITRE'D Ryan Dsouza was second to none in chatting to us and keeping us updated on our food as it was cooked to perfection, and the lady who seated us on both occasions, Alleen Sikat, and all the staff in Cagneys whose names we didn't manage to get. We would go again but maybe on a different cruise to avoid storms, or in the summer to avoid these and if we went on the Spirit at the back or maybe an inner cabin, to avoid the wake up call of the bow thrusters. For what we paid we got a good deal, the cruise for two, unlimited drinks, and 4 speciality meal package, and flights with BA, and a night in Barcelona, no transfers though, these where easily obtained on line, a lot cheaper as well, when our company we booked through called at last minute and offered them for £250.00, we got online for £60.00. Read Less
Sail Date: November 2017
We choose this cruise because we wanted to get a way for Thanksgiving, and we also had friends sailing.We had a great time, the ship was pretty much booked , and we had over 1200 kids on board but it didn't feel like there were that many ... Read More
We choose this cruise because we wanted to get a way for Thanksgiving, and we also had friends sailing.We had a great time, the ship was pretty much booked , and we had over 1200 kids on board but it didn't feel like there were that many kids there. We didn't eat at the Buffet, only ate at Savor for breakfast and glad we did, Buffet could get a bit crazy.The rest of our meals we had in the Manhattan Room, and at the specialty Restaurants, all very good. There are plenty of shows to choose from,depends on what you like to do or see. We stayed in the Blues Club Fat Cats for the most part.....great Band. We also enjoyed Soulful Pleasure, and Magic Mayhem, Dizzy puts on a great show, The Staff and the Crew on board are excellent, just remember, you treat people right,and they in turn will treat you right. We are happy we choose this cruise, and once again NCL did not disappoint. Read Less
1 Helpful Vote
Sail Date: November 2017
We chose this cruise because 7 neighbor couples had signed up for the cruise. Our first experience on Norweigan Cruiseru lines. We all took a bus to the Miami Cruise terminal with no problems. Embarkation was smooth. The food in the ... Read More
We chose this cruise because 7 neighbor couples had signed up for the cruise. Our first experience on Norweigan Cruiseru lines. We all took a bus to the Miami Cruise terminal with no problems. Embarkation was smooth. The food in the complimentary restaurants including the "all you can eat buffet" was of poor quality and unvarying selection. Lines were long in the buffet (which we avoided if possible) and the service in the restaurants was very slow (a meal usually took 2 hours) and the food quality was poor even for low cost fast food in the US. Everything tasted the same be it beef, fish or chicken! This is an older, smaller NCL ship with out dated equipment in the cabin. The person making most of the announcements had a very pronounced accent and could not be understood. This was unfortunate because he oversaw embarkation and disembarkation resulting in unnecessary confusion. Read Less
1 Helpful Vote
Sail Date: November 2017
Oceanview room on 6A was quiet & convenient. Most shows were a disappointment in theatre, we only liked 4 out of 11 nights. Game shows were great, very entertaining! Loudspeaker system is horrible & hard to understand what is being ... Read More
Oceanview room on 6A was quiet & convenient. Most shows were a disappointment in theatre, we only liked 4 out of 11 nights. Game shows were great, very entertaining! Loudspeaker system is horrible & hard to understand what is being said. Music on pool deck was so loud you couldn’t have a conversation without yelling. Kids took over adult pool & hot tubs & nothing was ever said to them. NO enforcement of rules on pool deck, towels on chairs for hours with no one in them. Same offenders every day, 1 person gets up to put towels on 4-6 chairs. Limited shaded area on pool deck & when barbecue happens it takes away a huge shaded area for the am & part of the afternoon. Really enjoyed ports of call, docked close to towns so easy to walk around on your own. We will not sail on this ship again due to everything mentioned above & ship is showing its age. Also paid gratuities in full & was charged again so must phone to get charge reversed, annoying. Read Less
Sail Date: November 2017
Embarked at Papeete ran very smoothly . Especially loved our cabin and its position on the ship. It was a disabled cabin so had heaps of room to accommodate a wheelchair (which we did not have). The only downside to this cruise as opposed ... Read More
Embarked at Papeete ran very smoothly . Especially loved our cabin and its position on the ship. It was a disabled cabin so had heaps of room to accommodate a wheelchair (which we did not have). The only downside to this cruise as opposed to the others we have traveled on is the staff were not as friendly and some were quite rude. We traveled with another couple who had room 9098 which was the mirror image of our cabin. Food was OK but would not rave about it. We chose this cruise especially for the Itinerary which had a few sea days in between islands as we think it gets a bit tiring having a stop everyday and then you get bored having a few sea days . We got to stay in Bora Bora for an extra day as one of the other Islands were cancelled. We thought this was was great as other cruise ships we have been on would just give you an extra sea day. Read Less
Sail Date: November 2017
We liked the idea of not having to be tied to a specific time to have dinner. We also liked being able to choose from a variety of places to dine. We also enjoyed the many types of entertainment offered of which the best was the Million ... Read More
We liked the idea of not having to be tied to a specific time to have dinner. We also liked being able to choose from a variety of places to dine. We also enjoyed the many types of entertainment offered of which the best was the Million Dollar Quartet. Very entertaining and enlightening. The staff was very accommodating to our needs and offered their help when asked without reservation. Although my wife has limited mobility, we were able to secure 4 interesting tours on which she was able to use her portable wheel chair. The Cruise Director did an exceptional job keeping people informed as to the activities and also as the master of ceremonies at the activity events offered, especially the Newly Wed, Not So Newly Wed Game of which we participated. It was a lot of fun! The tours we took were very informative and we learned a lot about the customs and culture of the Mayan people. Read Less
Sail Date: November 2017
Our daughter had gone on the Epic in February and couldn't stop talking about it! This was my husband's first cruise and my second! My first was Royal Caribbean and wasn't very happy but this last trip on Norwegian had me sold! We ... Read More
Our daughter had gone on the Epic in February and couldn't stop talking about it! This was my husband's first cruise and my second! My first was Royal Caribbean and wasn't very happy but this last trip on Norwegian had me sold! We needed an accessible room for my husband who needs a walker and wheelchair at times and the room was FANTASTIC!! Very helpful and we had a great trip!! The people were so helpful at the ports with the wheelchair and even pushed it at times which was so nice! We will definitely be going on many more cruises because we had such a great time! The food was fantastic and never had anything twice! Always a different menu which was great! My daughter came with us to help me and she had a great time as well! The excursions were geared for the wheelchair and all were very, very helpful! We will be going AGAIN SOON! Read Less
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