253 Norwegian Dawn Bermuda Cruise Reviews

We chose this cruise because it left from Boston, close to our home. After booking it, we learned that Norwegian has one of the best safety ratings of all the cruise lines. Check in was easy. The buffet lunches and breakfasts were just ... Read More
We chose this cruise because it left from Boston, close to our home. After booking it, we learned that Norwegian has one of the best safety ratings of all the cruise lines. Check in was easy. The buffet lunches and breakfasts were just ok. The Garden Cafe had 2(?) of the 4 stations set up at each meal and the configuration of the cafe is very confusing to finding/choosing food and finding seating - not the actual seating, but finding my husband was very difficult. We waisted a lot of time doing both. Dinner was our favorite. Our package included the upscale dining. Word of advise: book ahead of time. The teppinaki - the japanese 'show' was very disappointing. Cagney's was the best! Nice to get dressed up at dinner. The rest of the day,I wore my bathing suit under a coverup. I wear all of my dresses, both bathing suits and the coverup. Very good idea to get the soft drink package. The drinks that are included in the meals were fine but at the pool and other areas, only soft drinks and liquor was sold. One cup of pepsi contained 6 ounces of ice and 2 ounces of pepsi and would have cost us $3 for each cup. Plus it was easy to be someone on the ship,like at the pool or at a show and want a drink. Our biggest complaint was that no one told us - not that anyone needed to tell us - that reserving lounge chairs at the pool must be done as early as possible even it meant, reserving the chairs at 7am and returning to bed for a few hours. On our first morning,at 7am,we went to the pool and nothing was set up and none was there - we ate breakfast and returned to the pool around 10am to find all chairs taken. I just learned now while reading another review that the 'rule' is after 30 minutes, no one has returned to their chair/table, one can move the items and sit there. Being our first cruise, we were very nervous about the experience and found that we enjoyed ourselves so much that my husband put a deposit for a future trip - to be taken in 4 - yes 4! years. We know that our teenage boys will have a blast! Other reviews stated that this ship is 'old' but in excellent shape. We didn't notice the age but did notice how clean - sanitizer spray was everywhere! We chose a balcony room (my husband insisted) close to the middle of the ship. I was surprised how lovely having a balcony was - and on level 10. Level 10 was so convenient to everything that we walked all the time. Read Less
Sail Date July 2015
This was our second cruise on the Dawn to Bermuda. We splurged a bit and got a Aft Penthouse Suite for this cruise. Well worth the extra $$ for the concierge service and the embarkation and disembarkation services. We arrived at the ship ... Read More
This was our second cruise on the Dawn to Bermuda. We splurged a bit and got a Aft Penthouse Suite for this cruise. Well worth the extra $$ for the concierge service and the embarkation and disembarkation services. We arrived at the ship at 12:15, we were on the Boat by 13:00 sitting in Cagney's eating lunch; Nice! The specialty restaurants were excellent again, not a bad meal on the Boat from the Garden to Cagney's. We opted for the Hydro therapy spa for the week, well worth it as a nice quiet getaway. Overall we had a very good time. The only negative is the Bar service on the Pool area at the Bimini and Topsiders. There were very few servers wandering the deck, and when you did get one it took over a half hour for them to return. I waited over 20 min at the Bimini bar just to get a diet Coke. There need to be an improvement here as it tends to overshadow the positives on the cruise. The rest of the service we received on the ship was very solid. Read Less
Sail Date July 2015
We flew in the day before and stayed at the Westin Waterfront, and walked to Black Falcon cruise terminal in the morning. There is also a bus (from the World Trade Center) but the walk isn't too bad, 20 minutes dragging luggage. We ... Read More
We flew in the day before and stayed at the Westin Waterfront, and walked to Black Falcon cruise terminal in the morning. There is also a bus (from the World Trade Center) but the walk isn't too bad, 20 minutes dragging luggage. We arrived at the cruise terminal right at 11am and dropped off our luggage and went upstairs and through security. They were already giving out tickets for boarding group 23 when we lined up to check in. Everything went quickly and smoothly but the waiting room was already full. There were tables set up for the specialty restaurants and for the spa (where we were able to get stickers on our cards for our pre-paid spa passes). They started calling priority boarding and the first groups around 11:45. We were on board just before 12:30. We chose this cruise to discover Bermuda, and because we like sea days (and so we could visit Boston and Cape Cod post-cruise). We were satisfied on all counts. The cruise itself was pretty typical for an older and smaller (i.e. pre-Epic) NCL ship. We found the food, entertainment, and activities to be very familiar and of the standard were expecting from previous cruises. Our main complaint about the Dawn is the location of the Spinnaker Lounge. We missed the panoramic views from the top of the ship. Spinnaker on the Dawn doesn't even have windows! The fitness area on the Dawn is huge, pretty much the same equipment as on other ships but with a lot more room. But there is no locker room for people going to work out. We had spa access, so we used the lockers and showers there. The thermal suite is not as nice as say the Jade (no heated tile loungers, just padded chaises longues), but we enjoyed it a lot. It was never crowded, with a great view over the wake of the ship, and the pool stayed open even during rough seas when the public pool outside was closed on one of the sea days. Our only service complaint was the long wait at certain bars, especially the pool bars. But we had the free UBP, and so did probably most of the rest of the passengers, and it's hard to complain too much when the drinks are free. The bartenders were all doing their best to keep up and to keep everyone happy. The only place I detected a little bit of "attitude" was at Gatsby's (champagne/martini bar). Our favorite spots for a drink were the Pearly King's pub and the Star Bar. The Star Bar was the venue for the nightly scheduled LGBT get together, but we never saw anyone else there! We did not see a lot of Bobby, the cruise director, but his assistant Andre was very active and organized some popular and entertaining theme trivias (superheroes, Big Bang Theory, Harry Potter). We also enjoyed meeting the Hotel Director, Alain Magnier. Unfortunately, there was no CC meet and mingle on this sailing, so we didn't meet many other officers. We ate mostly in the main dining rooms for lunch and dinner. We normally prefer the small midship dining room, but on this ship we preferred the Venetian. We ate at the Blue Lagoon once (but stopped by many time to grab a cup of coffee to go), and at the Bamboo Asian restaurant once for lunch. All of the food was good, no surprises, just what we expected from NCL. They had bar stewards in the dining rooms to take wine orders, I think that is a new development since our previous cruises, where the waiters had to do everything. We did not do any ship's excursions in Bermuda. On the first day, Sunday, it was rainy and we stayed around Dockyard. We did one private excursion: Hartley's Undersea Walk, which was very good. In the evening we walked to Sea Glass Beach and Black Bay Beach. On the second day we took the ferry to Hamilton and walked around (got our passports stamped at the Customs House on Front St), went to Gibb's Hill Lighthouse (amazing views and good prices on souvenirs in the gift shop!), walked to Horseshoe Bay and tried out all the beaches from there to Warwick Long Bay before catching a bus back to the ship. On Day 3 we went to St George's, stayed for the dunking stool show at 12:30, then caught a bus to Hamilton, and the ferry back to Dockyard. It was great having so much time on the island, we were able to see and do a lot, but there is still plenty left for the next trip! One thing about the Dockyard area: I do not recommend buying the WiFi service from TBi (the one they offer at the visitor information center). Apart from the first day, I found it to be basically unusable, even for e-mail. Disembarkation day was an early start for us, because non-US citizens have to go through immigration before 7:30am. We got to the Aqua dining room just before 7am and there was a long line of people waiting to get in and many people already waiting inside (lots of Canadians/Quebecois on this cruise out of Boston). They didn't start calling people in until 7:15 and there were only two CBP officers for everyone. We weren't out of there until 8:15 or so. We were off the ship by 10am (the latest disembarkation color). In summary, a very good cruise, not our favorite NCL ship, but the same NCL product that we know and appreciate. And Bermuda is definitely worth visiting! Read Less
Sail Date July 2015
We just got back from the 7 day cruise from Boston to Bermuda. We traveled with my parents, my husband, our 7 and 2 year old and my brother/wife and his 3 year old. Overall, we had a fabulous time. I do recommend cruising (even with ... Read More
We just got back from the 7 day cruise from Boston to Bermuda. We traveled with my parents, my husband, our 7 and 2 year old and my brother/wife and his 3 year old. Overall, we had a fabulous time. I do recommend cruising (even with young children). I did a lot of research prior to leaving on how to entertain my toddler since he was too young for the Splash Academy. I shouldn't have worried so much because it was a breeze keeping him entertained. They have a room specifically for toddlers called the "guppy" room. It was awesome. They changed the toys out daily so it was always something new to play with. The 7 and 3 year old also enjoyed this room. We took tons of walks and ate tons of food! We spent time at the arcade (with the kids) and the casino (without, ha) Overall, the trip was not perfect. There were some things that would bug me (the closet light would not work, for example) but I'm not much of a complainer! The first day in Bermuda we got stuck in the rain! Oh well, it was awesome to hang out in the caves at Horseshoe beach. We would never have seen that if we didn't rain. For our family the PRO'S were the guppy room, the walking/jogging path and of course the COFFEE bar on deck 7. We also enjoyed the casino/game room and fitness center. The CONS were the room needed some improvements. 2 lights did not work and our air conditioning was on the fritz. We called for maintenance but the fix was short lived. We mostly ate the buffet since we had the young kids. The lines were long and could have been reduced if they had opened up the additional side. I'm not sure why it was not open on both sides! Read Less
Sail Date July 2015
This is the third time going to Bermuda on NCL. Everything was great. My husband and I did the all inclusive and was worth every penny. Not too impressed with Specialty dining no particular reason it just didn't wow us. Our cabin ... Read More
This is the third time going to Bermuda on NCL. Everything was great. My husband and I did the all inclusive and was worth every penny. Not too impressed with Specialty dining no particular reason it just didn't wow us. Our cabin was decent and was kept very clean every day. Bartenders were great most of the time... we ran into a couple of crabby ones now and then but no big deal we just found somewhere else to get a drink and tip them. We won in the casino and saw a couple of big prizes won on both the machines and the tables. Shore excursions offered were a great time. Loved the coffee bar in the atrium...great selections of beverages. Only saw one show, played bingo. The BBQ was really good by the pool deck. DId not visit the spa or swim in the pool as it tended to get very very crowded during peak times. All in all it was a great cruise. Looking to do another cruise besides Bermuda next time as we need to expand our choices. Boston is very convienient I just wish they would have more ships and choices to choose from. I hear it is in the works. Read Less
Sail Date July 2015
This is our 3rd on the Dawn from Boston. First one without a hurricane! The ship is busy this week because of the holiday but did not interfere. We found service to be very good and food to be very good. Weather for the trip was great. We ... Read More
This is our 3rd on the Dawn from Boston. First one without a hurricane! The ship is busy this week because of the holiday but did not interfere. We found service to be very good and food to be very good. Weather for the trip was great. We took the Horse Shoe Beach shuttle for the first time from dockyard for $7 a person. Very convenient and we did not experience a line. Le Bistro was very good. Breakfast in Venetian was good and dinner in Aqua was too. We had pre-reserved our dinner time each evening but showed up early a few times and no problem being seated. Bamboo which is no complimentary was good but was a touch better last year. Our room steward was excellent. Always willing to please and very efficient. Sail away bars were very busy but to be expected. We had an incident first day with neighbor smoking on balcony but was very quickly resolved by housekeeping and did not happen again. The guest service representative took care of it immediately for us and was truly exceptional. There was a problem with the main pool on port days being closed due to finding a diaper. Hopefully NCL will learn from this and institute a stronger policy so all passengers do not lose out. We did miss the buffet in Blue Lagoon for breakfast but still had chicken wings for lunch. One of the hosts in the casino was lovely but the other was not, lacking professionalism and tact. Overall a great time. Disembarkation takes some time but we were off the ship and in the car at 10 a.m. Read Less
Sail Date July 2015
Just returned from our cruise. We went with 6 other families so there was a total of 23 people in our group. We were the only family that had cruised on the NCL Dawn before. The check-in took a long time but I guess that is to be expected ... Read More
Just returned from our cruise. We went with 6 other families so there was a total of 23 people in our group. We were the only family that had cruised on the NCL Dawn before. The check-in took a long time but I guess that is to be expected with the thousands of people booked to go on this cruise. Living in Massachusetts this is a very easy vacation for us. We decided to check in all our luggage and just carry on a bag with swimsuits and a change of clothes for dinner in case our luggage was delayed. Once we got onto the ship around noon we headed to our balcony mini suite on the 11th floor to see if our room was ready and to much of our surprise it was. We dropped our things off and headed to the Garden Café (buffet) for some lunch. The buffet was well shocked but was missing a few things. They only had 2 salad dressings (blue cheese and french) available both of which I don't eat and they were also out of some alcoholic drinks. When I inquired about the lack of, the server said that they get shocked up again in Boston and all would be available by the evening which totally made sense (they can't have 6 months supply on the ship right) and by no means was I upset with it, I just wanted to mention for future cruisers so you know! We headed to the pool and had a lot of fun with the entertainment staff. That night we headed to the Venation for dinner. My son has a peanut, tree nut and sesame allergy and although we had told them when we first made our reservation, we still felt it was important to mention it to our server. My son ordered sliders for his starter and they came out on a sesame roll. We asked the server to take it away and next we knew we had one of the managers at our table to apologize. She mentioned to us that people with allergies have to notify the restaurant they are going to be eating at 24 hours beforehand. We were not aware of this. Future cruisers, if you have an allergy take note. We ran into some bad weather on Saturday heading to Bermuda but there was plenty for us to do on the ship. The shows are fantastic. All the staff onboard minus a few were very very friendly and always smiling. The pool area bartenders and the bartenders/servers at gatspys were very very nice. The bartenders at Pearly Kings and the Spinnaker were not friendly at all. They did not seem like they wanted to be there. Again, it did not stop us from having a great time though. Our room was awesome. We are a family of 3 and we had plenty of room. You can store your suitcases under your bed for more space. Our first cruise on the Dawn we had just a porthole room, this time we got a balcony and I would definitely recommend it. I think we had the best steward on the ship, Christian. He was so helpful, polite and friendly. He called us by our first names from day one and always had a smile. He kept our room spotless and we loved coming back at night to see our room turned down and a new towel animal waiting for us. Thank you Christian. We made reservations one night at the Brazilian steakhouse, Moderno and we loved it so much that we went back another night. it cost $19 per person and it was so worth it. Our server, Lawson was AMAZING. He was by far the best server we had on our cruise. He took such great care of us. Thank you Lawson. Bermuda was as always stunning. We hit up Horseshoe Bay and Snorkel Beach. We had a lot of fun. My husband and son swam with the dolphins and had an amazing experience. While in port something happened with the pool and although it was a bummer, it was not NCL's fault. Once we got far enough out to sea on Tuesday they quickly emptied the pool, cleaned it and it was up and running bright and early on Wednesday morning. The only bad thing about the pool area is people get up early walk to the pool put there towels down and go back to bed. On Thursday, my husband got to the pool at 7am and there were only 5 chairs left and those were not even right by the pool. He said that he saw about 5 people staying down at the pool to make sure no one took their seats and he was one of the 5. I think NCL needs to change their policy and not allow people to put their towels down and leave for hours. We opted to do the mystery murder lunch with the improv group. That was by far one of my favorite things to do. It was a lot fun to watch, get involved in and we had a great lunch too all for just $20 per person. Well worth doing. The shows on the ship were awesome. Great job entertainment staff and cast. We played deal or no deal one day and although it was fun it was a rip off...our cards had 3 suitcases with .50c. Be aware! Make sure you bring your all white outfits for the white hot night, that was lot of fun. The adult shows at the Spinnaker on Thursday night are hysterical. I don't think I have ever laughed so much. Overall, we really did have a great great time and I would go on the NCL Dawn again. The issues I mentioned above are us an FYI. They will not stop you from having a great trip. Read Less
Sail Date July 2015
This was the third cruise out of Boston on NCL for my wife and I. No lie.......Third time was a charm. The first two were great, the third spectacular. After reading all the negative reviews about service and the condition of the boat, ... Read More
This was the third cruise out of Boston on NCL for my wife and I. No lie.......Third time was a charm. The first two were great, the third spectacular. After reading all the negative reviews about service and the condition of the boat, I was worried. I did not encounter anything like I read (period). Service was outstanding. Sometimes I think people put too much expectation that the cruise line is meant to make your vacation perfect, it doesn't work that way. You make your vacation what it is. Nothing, in life is perfect and I suspect NCL would also concur that no cruise vacation is perfect. Yes, we did have a waiter one night that was slow, big deal. Yes, we did have a neighbor that smoked on his balcony...the front desk took care of that. Yes, we did have a casino host that was rude to us, not over that one yet. Perfection is boring people! Now that I have gotten that off my chest, The boat is what it is, an older boat that is going into dry dock for renovation in the spring. The balcony room was roomy enough for the two of us, bed was comfortable and the bathroom was a good size. Yes, we did have trouble with the toilet one night, but you know what....make a call they fix it quickly and even followed up with a phone call. That is customer service! I have been on Holland America in suites, I have been on RCL in suites and both had their problems too. The front desk was excellent. We ate in one specialty restaurant, Le Bistro which was excellent. Our experience with the other specialty restaurants are that they are not worth the up charge. The other dinners were in aqua and were good...not outstanding but good to very good. I found that the Venetian was a much slower pace so we only ate breakfast there. Didn't go close to the Garden Cafe. I didn't encounter extremely slow service at the bars, I think the available drink package give away made the bartenders busier than normal. Yes, someone soiled the pool. This problem could be taken care of by not having babies with diapers in the pool. It was unfortunate that it happened in port where it could not be drained. Not NCL's fault....inconsiderate parents would be to blame for that one. Vacation is a time to relax, and that's just what happens if you get out of your own way and relax! Disembarkation was slow as usual....due to one exit point and the amount of people getting off in 2 1/2 hours...to be expected. I will take this cruise again, I will read all the current reviews again, I will be worried again, until I get into vacation mode and Relax! Read Less
Sail Date July 2015
Just returned from a wonderful week on the Dawn from Boston to Bermuda. We traveled as a group of 7 (ranged in age from mid-30's to early 50's). Two of us had sailed the Dawn twice before to Bermuda, 1 had sailed one other NCL ... Read More
Just returned from a wonderful week on the Dawn from Boston to Bermuda. We traveled as a group of 7 (ranged in age from mid-30's to early 50's). Two of us had sailed the Dawn twice before to Bermuda, 1 had sailed one other NCL cruise on the Getaway, 1 hadn't cruised for 25 years, another used to work on cruise ships (HAL) and 2 were newbies to cruising - so we had a diverse group from Eastern Canada! (1) PORT/HOTEL: We stayed at the Holiday Inn Express in Saugus, MA. which has a lovely covered parking garage to keep your car while you're away and the hotel is lovely with a good breakfast. It is also very easy to get to if you're coming from the north. It is a way's from the cruise port but they have a free shuttle to the airport so we took the shuttle to the airport and then 2 cabs from there to the port (cab from the airport about $25-35). It was smooth both leaving and arriving back in Bermuda. (2) SHIP: I think it is key to remember that the Dawn was built in 2002 and has been refurbished (and will be again in early 2016). If you're desire for cruising is the new flashy multi-waterslide, ropes courses, wave pools, multiple pools, ice skating rinks, climbing walls, etc. etc. etc. then I'll tell you right now you'll be disappointed. That being said the ship is still in great shape. The pool is a bit small, but I'm not a big pool person so it didn't trouble me. A couple of others in our group were disappointed. There are many restaurants, many bars, many chairs (yes, they do fill up but there are always people getting up and going inside - we never had a problem finding a few together). (3) POOL ISSUE: Now, I'm sure some people will get on here and be LIVID with NCL because on our cruise - the first day in port in Bermuda someone either threw up or went number 2 in the main pool. Because Bermudian law forbids cruise ships to empty pools (and other waste) while in port and refill using water - this meant that the main pool was closed until we had left Bermuda and sailed far enough out for the pool to be emptied and refilled - which it was promptly and opened by 7am the next morning. This is not NCL's fault - they have to comply with Bermudian law and unfortunately cannot control every stupid (and I'm guessing drunken) idiots who did this. They also cannot let people into the pool until it has been emptied due to health and safety regulations. Did it suck? Yes. But things happen. Use one of the 92 beaches in Bermuda instead. (4) ROOM: We stayed in deck 11 in a mini-suite, port side, forward. There were three of us in the room, the other 2 couples were in balcony cabins on deck 12 port side, mid-ship. This was my first time in a mini-suite - having been in a regular balcony cabin the other two times on the dawn. The inevitable question people have is "what's the difference between a mini-suite and a standard balcony?" - well, I'll tell you: -> It is considerably BIGGER than a standard balcony. The balcony is larger and the room itself is larger. It was very comfortable and had lots of storage for us 3 girls - even with the couch converted to a double bed for the duration of the cruise. The regular balcony would've been very cramped for more than 2. -> There is a full (and rather nice!) bathtub in the mini-suites. -> There is a curtain that divides the couch/sitting area from the bed area which creates a nice divide between the bed / sitting area spaces. Otherwise, the cabin's amenities are the same as a standard balcony. It is definitely worth the upgrade if you're traveling as a family or with more than 2 adults in one cabin. (5) SERVICE: Never a problem. We had 3 different cabin stewards among the 3 rooms and they were all wonderful and attentive. They work extremely hard. We did have an issue where our toilet would not flush and it was fixed within the hour. The rather windy weather we had the first day caused the light on our balcony to fall and that too, was promptly fixed. My brother-in-law has allergies to dairy, gluten and onions and was always easily accommodated (even when we forgot to pre-order). (6) FOOD: The buffet food is good, especially breakfast. We preferred to eat our dinner meals in the complimentary sit-down restaurants (Bamboo, Aqua and the Venetian). All were great and the food/service was lovely. Note that for the Venetian there are two nights during the cruise that you cannot wear shorts in that dining room (you can wear jeans, capris, t-shirts, etc. just the shorts are a no-go). Dining is, as always with Norwegian, Freestyle so go when you want. With a group of 7 of us we never waited more than 30 minutes for a table. They give you a buzzer that works anywhere on the ship and will tell you when your table is ready. We just went and had a drink and a chat until it was. Some other people got really worked up about having to wait even 5 minutes. I don't understand those people. (7) BERMUDA: What can I say, I just love this place. It is a fairly wealthy island and you'll not find any shanty towns or begging on the streets as you unfortunately do in many islands of the Caribbean. Bermudians are great people. We had reserved a taxi (Quality Transport Bermuda) in advance for the Sunday we arrived to take us on a little tour of the island on our way to Tobacco Bay just outside St. Georges. Let me tell you this was the BEST money we spent and should be a must for anyone traveling with a few people. 'Beachy' our taxi driving was so informative and lovely. He took us to some well known and not so well know island places and unlike the larger NCL tours stopped at each one for pictures and a look around). The drive to St. George's is about 45-60 minutes (speed limits are only 40-50km/hr) so it takes a bit. St. George's is also difficult to get to on Sundays by public transit since the ferry doesn't go there and the buses are on reduced weekend schedule. This works to your advantage when you get to Tobacco Bay as it wasn't crowded at all. Forget Horseshoe Bay Beach, Tobacco Bay is SOOOOO much better. Great snorkeling, beautiful sheltered cove with quite shallow water - perfect for the kids (and us adults that like to just wade around). We stayed about 4 hours before Beachy came back and picked us up. We also took in Snorkel Park (great snorkeling, nice little beach), the new 18-hole FUN GOLF mini-golf in King's Wharf and a little wander around Hamilton. All are recommended. (8) SCOOTER RENTAL IN BERMUDA: There is no other way to say it then DON'T DO IT. If you insist on doing it - well get good travel insurance. We had at least one person on our ship who broke their arm, many more who ended up on crutches. On the RCL in port - one lady broke BOTH her arms on the scooter. They have had 6 scooter fatalities so far in 2015. Bermudians drive on the opposite side of the road and their roads are winding, often steep and narrow. Bermudians also like to weave through traffic a lot - this creates more challenges. Honking horns is also common for Bermudian drivers - it their way of saying hello to each other (but can be distracting if you're not used to it). (9) DISEMBARKATION: Getting nearly 3,000 people off the ship when they're all grumpy that they have to get off the ship is no easy task. We have always done the walk-off with our own bags. This requires a bit of patience and a bit of walking/waiting as the lineup is long. Get there to line up early (by 7:30-7:45), be prepared to lug your bags pretty much the entire circumference of deck 7 if you choose this route. My suggestion - if you're not a very patient person - just let them take your bags off for you. It isn't fun for you or any of your fellow passengers to hear you dropping f'bombs and lamenting how NCL is so stupid and can't do anything right. No matter what cruise line you're on - it is a challenge to get 3000 people off the ship in 2-3 hours in a somewhat orderly fashion. If you've brought the entire contents of your house and then insist on doing walk-off - don't complain - you have the option of them taking the bags off for you. SUMMARY: I love NCL and I love the Dawn. It is a great, relaxed cruise if you just relax and let yourself go with the flow. Will the weather always be perfect? Nope. Will you be guaranteed that nothing will go wrong? Nope. But if you just make the best of it you will have a wonderful time for any time you're not cooking/cleaning for yourself and going to a tropical island - LIFE IS GOOD! Read Less
Sail Date July 2015
Probably our 8th cruise in past 14 years...and the most relaxing ! Just the TWO of us. This was our 3rd Boston/Bermuda cruise with NCL...and second on the Dawn. The staff, food, entertainment and service were great. Strongly suggest ... Read More
Probably our 8th cruise in past 14 years...and the most relaxing ! Just the TWO of us. This was our 3rd Boston/Bermuda cruise with NCL...and second on the Dawn. The staff, food, entertainment and service were great. Strongly suggest Cagney's for at least one dinner..superb ! Avoid booking shore excursions on the ship....book when docked at Naval Yard, better rates. And DON'T over-pack.....we all do.....pants for Wed and Sat nights, otherwise, shorts and casual. Casino slots were actually "looser" than I thought...but played tables most of the time (roulette, craps..). We heard some negative remarks about cruise...but, not from us ! PS...booked again for June 2016 Read Less
Sail Date June 2015
I was hesitant to book this trip for ten people considering the rating and our past cruise with NCL but I was worried for nothing! Boston port was the best embarkation we have experienced, all workers incredibly friendly and helpful, on ... Read More
I was hesitant to book this trip for ten people considering the rating and our past cruise with NCL but I was worried for nothing! Boston port was the best embarkation we have experienced, all workers incredibly friendly and helpful, on the ship in 30 minutes. Dawn is an older ship but common areas well maintained, public bathrooms always clean; our room had typical wear and tear on furniture, curtains, and carpet. Dinner in the main dining room and garden cafe were good to great, better than our last experience. Something for everybody, if you complain then you are too picky! Never had any trouble getting a table for ten, we ate dinner usually between 6-8:15; preferred Aqua over Venetian for the intimate atmosphere and more attentive servers. Nightly shows were fantastic! The aerial acrobats show and magician show were Vegas caliber and nothing like I have seen in my past cruises. The musicals not so much, old songs and very much cruise cheesy but still fun. The ship also rescued a sailboater in distress in the middle of the Atlantic, rescue mission and we didn't even skip a beat on our way to Bermuda! All crew members were pleasant and never showed that they were overworked; senior officers were personable and engaging from the time we boarded the ship until the moment we stepped off the ship. Read this review, look forward to your cruise, then enjoy your vacation! Read Less
Sail Date June 2015
Sailed to Bermuda on June 19th from Boston. This was my 3rd time on the Dawn. Live just twenty minutes from the port so it is a good option. Check in was quick and easy. Being Gold members got in the quick line and was checked in right ... Read More
Sailed to Bermuda on June 19th from Boston. This was my 3rd time on the Dawn. Live just twenty minutes from the port so it is a good option. Check in was quick and easy. Being Gold members got in the quick line and was checked in right away. Was on board by 12:00. Even though room was not ready, was able to leave bags in room. Usually first night can be rough this cruise we had very calm seas. When we arrived in Bermuda, captain made an announcement that the person they rescued on sailboat day before was ok, and that he was on his way to Bermuda hospital. We had been on deck Saturday and did not even know this happened. FOOD- Actually thought it was good . Ate mostly in buffets. Had different food each night. Ate one night in Cagneys. This has gone downhill since last time I ate there 3rs ago. We use to get very large shrimp. These were one third the size they use to be . If you wanted anything extra , $10.00 charge. Sorry 3yrs ago you could get what ever you wanted and as much for no extra charge. Also increased by $5.00pp and also added tip this time. Only ate here because I got a dinning credit of $75.00 when booking. Beverage- This was my only complaint of the cruise. Think with the beverage package they don't want to push drinks and have less people going around. Use to be aggravated how you would be asked every five minutes on the pool deck if you wanted a drink. Don't have to worry anymore about that. Never saw anyone. Had to wait 15 minutes at either of the pool bars anytime I wanted a drink. Then one night I got a drink from spinnager lounge, waiter said he would bring my card back. 30 minutes later have to go find him . Tells me I will be right there, I said no you have had my card for half hour please get it now. Perley kings was also bad. Ran out of the wine I wanted. Waiter cleared are table but never wiped off spilled beer for us. Other waitress would sing Karokee every night, instead of waiting tables. Coffee bar- Eight times out of 10 husband would get wrong coffee order. Sorry miss the days when if you went to same lounge everynight, the wait staff would actually address you by name. Then ask you if you if you were having your usual drink. CABIN- In over twenty yrs of crusing had the best cabin steward Richard. He was always visable in hallway. Cabin was always cleaned. Had an ocean room. Thought there was pleny of cabin space. Entertainment-Don't miss David Davici the illusionist. Best show get there early or you wont get a seat. One night got there 15 minutes before and could not find a seat. Next night got there half hour before and had no problem. Saw one second city show that was good. The newlywed game needs to change their questions up. have been hearing the same ones for over 15 yrs. if my husband and I had gotten picked , we definitely would of won. Bermuda- Great time best weather. Did the caves one day. Swizzle inn was fun. Next day went to St Georges and to Tobacco bay. Miss how the ships don't dock here anymore. This is my favorite part of Bermuda. When we leave Bermuda we love to watch from the Deck the people coming back late. There are always a couple. Never understand how over two thousand people make it back, and you have those few who don't. They are paging four names for over twenty minutes. Then we look down and see the officer with the people's pass ports in her hand. Then five minutes later a van pulls up with two people running out of it. Two minutes later uo speeds a moped with a police escort. Sorry these people help up the ship for over a half hour. They should charge them for the late docking fees. All in all it was a great tip. Read Less
Sail Date June 2015
Overall a very good time, took awhile for our luggage to get to the room. Promised at 2PM and arrived closer to 6PM. We stayed in the Owner's Suite room 12000 very nice and comfortable. Embarkation and Disembarkation were great ... Read More
Overall a very good time, took awhile for our luggage to get to the room. Promised at 2PM and arrived closer to 6PM. We stayed in the Owner's Suite room 12000 very nice and comfortable. Embarkation and Disembarkation were great since we had priority boarding and exiting. Butler and concierge were extremely helpful and more than met our expectations. Box seats in the Stardust were nice but the view to the far left side of the stage is very limited had to stand and see sometimes. Shows were good especially Davinci, Aerial Artists, and Elements, Second City was OK. Bar's are sometimes understaffed or all the bartenders are on one end (Topsiders) otherwise they were good since I had the Ultimate Bev Pack. Specialty restaurants were good and we visited them all. Main dining areas were decent. Garden Café was typically mobbed so we avoided it, used Venetian or VIP access to Cagney's instead. My one big gripe is the volume of smoke in the Casino. Horrible! My clothes reeked of tobacco stink. Would have spent more money if not for the nasty smoke. Bermuda was excellent went on a couple of excursions and was pleased with the service. Overall a good time. Read Less
Sail Date June 2015
My husband and I sailed with my brother and sister in law on the Dawn's June 12th sailing to Bermuda. This is the third time we have been on this ship, and overall our 5th NCL cruise. It took me a couple of days to put my finger on ... Read More
My husband and I sailed with my brother and sister in law on the Dawn's June 12th sailing to Bermuda. This is the third time we have been on this ship, and overall our 5th NCL cruise. It took me a couple of days to put my finger on it- but I have to say, in comparison to past cruises on the Dawn, she's a little bit tired. While the ship was spotless and basically in good repair, she needs the facelift and sprucing up that is scheduled for this coming January. Crew members were cleaning and constantly tending to keeping common areas clean, but many just seemed tired, as well, and less engaging than they have been in the past. None were rude- they just seemed worn out and somewhat disconnected. The sailing itself was uneventful heading over to Bermuda except for a foggy first night. The return trip as smooth as silk, and we enjoyed seeing hundreds of dolphin swimming along side the ship one night. Shows were all good but some are getting repetitive for us at this point. For frequent cruisers, NCL might want to mix that up a bit more. Casino was too smoky for my liking so it kept me away much of the time, but when I did go in, it was clean, and the casino hostess and staff were very attentive to my husband, who played in the casino all week. There has been a change in the casino rewards program which was disappointing and another sign of what appears to be cutbacks for NCL- where past points earned on past cruises now expire after 12 months- so if you don't cruise more than once a year, basically your points are no good, and it takes a lot to level up on the rewards card. I did notice that the Garden Cafe seems to have less variety than in the past. Basically the same foods most every day- but the quality was good and the dishes were constantly being refilled. Great fruits and vegetables- just less variety than I recall in the past. I miss the days of the chocolate buffet, and the lobster nights are gone in the main dining room. Again, you can see the cutbacks in some areas. Some of the desserts were disappointing and underwhelming. No more cheese plates offered in the main dining room for dessert which disappointed my other half. We ate in LaCucina one night and the food was very good. The waitress was very friendly and attentive, but seemed a little bit stressed out and forgot to refill the bread we had asked for. Being experienced cruisers, we do not get caught up in the Bingo or pull tab frenzy as it seems very much like a cash cow for the cruise line- but others seemed to be enjoying it. The Unlimited Beverage Package seems more popular now, so you don't get the waitstaff hounding you to buy drinks or "buckets of beer" like they used to years ago- so this is a good thing. I was impressed in the dining room and specialty restaurants when servers changed linen napkins to black from white if diners were wearing dark colored clothing. That was a nice touch. We were fortunate to be seated by a window every night in the main dining room because we went early. All in all, we had a great week. There were areas that we noticed had declined from the past, but it was the first cruise for our guests and they thought it was wonderful. Disembarkation was a bit chaotic (as always) even though we did Easy Walk Off because it seems many passengers are going that route now, so the line for exiting snakes all around deck 7. Be prepared for easy- but not fast- walk off. In summary- we have been loyal to NCL more than any other cruise line, and we do appreciate the little extras we get from them (Godiva chocolates in our state room) and the chocolate covered strawberries and fruit basket from the casino. We are booked already for the Baltic Sea cruise next August on the Star. Read Less
Sail Date June 2015
We sailed on June 5, 2015 from Boston to Bermuda. We are a family of 4. Parents mid 40s boys ages 11 and 13. This was our first cruise with NCL, but we have cruised previously with RCI (twice) and Carnival (once). Overall this was a ... Read More
We sailed on June 5, 2015 from Boston to Bermuda. We are a family of 4. Parents mid 40s boys ages 11 and 13. This was our first cruise with NCL, but we have cruised previously with RCI (twice) and Carnival (once). Overall this was a great cruise for us. We got a good deal on a Family Suite, so we got the Ultimate Beverage Package and Ultimate Dining Package for all 4 of us included with our fare. Therefore we did not eat in the Main Dining Rooms, but did eat at all Specialty Restaurants as well as the Buffet. We thought that the food was good. Yes-even at the buffet. I actually found it better (by a small margin) than either Carnival or Royal (past cruises). I liked that you could always get something to snack on (although we did not take advantage of that availability, on a past cruise a friend we were traveling with is diabetic, and it was lucky that she brought some snacks with her, because on Carnival it was difficult to find anything other than room service after the buffet and MDR closed around 9:30 pm). The service around the ship was friendlier than I ever remember from past cruises (and we thought those cruises were good as well). I really do not think that I passed a crew member in the hall without them saying "hello" or "good morning". The only exception to this was the bar staff. In every venue. The entire ship was way understaffed at every bar, and we never waited less than 15 min (and it was most often much longer than that) for a soda or adult beverage. We overheard and discussed with many others this lack of bar staff. The people working there were doing their best, but they were overwhelmed. I was told that the beverage manager was made aware of the situation and was working to correct it for future cruises, so hopefully that is the case. We had a good time but there was not a lot for the kids to do during the day (not the age that attends kids club), and I wish there had been more organized activities like more trivia and things of that nature. We have really enjoyed that on other ships. But that did not damper our enjoyment, we just had to buy the internet package to help keep our kids entertained, as it was often too cold and too crowded to use the pools. We will likely sail NCL again, and are planning to try the newer, larger ships in hopes of more activities to keep us busy! Read Less
Sail Date June 2015
Loved the trip. Had two older sons with us 18 and 23, we had mini suite 11523. Bed and or pull out couch was great. Tip when getting into Bermuda, snorkle beach that you can walk to does not charge admission on Sunday so don't pay ... Read More
Loved the trip. Had two older sons with us 18 and 23, we had mini suite 11523. Bed and or pull out couch was great. Tip when getting into Bermuda, snorkle beach that you can walk to does not charge admission on Sunday so don't pay for a package on Sunday. They don't allow food or drink brought in to beach park. Can't rent jet skis here, have to do at dock near the ship. Bring cereal from ship in your bag, the fish love it, you will get tons of them near you. Only drawbacks we felt, only one pool always crowded and people always saving chairs. People really smoked alot near the pool area, so when you wanted to go towards pool or Garden cafe had to go thru smoke. We saw the improv group second city, it was great. We forgot to bring pair of pants for my husband so went to Hamilton to shop for a pair, not too bad, only paid 45 for a pair of dockers. On ship they were 65.00. We enjoyed the bamboo restaurant, great sushi. Never got to eat at the steakhouse Cagney's so if really want steak, make a reservation before you cruise. Last night on the cruise they serve prime rib in the garden cafe we had that instead. I brought a shoe organizer and put over bathroom door for all of our miscallenous toilitries, save a lot of clutter. Also brought an extra outlet. There are only two in the room, one in bathroom and one by hairdryer, no extras, used the one for charging electronics. Brought a case of water on board just put a ticket on it. They charge 3.50 for a bottle of water paid for itself in one bottle. We did two alcholol packages and two soda packages. Drinks are about 8.95 a piece then add 18% gratuity. Worth it for two of us. Getting off the ship back in Boston is very messy. Did the bring your own luggage off, but still waited in line for over 1 hour. Not really any comedians, lots of music though. Read Less
Sail Date June 2015
Great cruise from Boston to Bermuda in mid May. The ship was excellent, staff was great and Bermuda was amazing. The room however was lacking. Helpful tip- Gatsby's bar, the central bar on the ship, was always crowded and while ... Read More
Great cruise from Boston to Bermuda in mid May. The ship was excellent, staff was great and Bermuda was amazing. The room however was lacking. Helpful tip- Gatsby's bar, the central bar on the ship, was always crowded and while bar staff were very friendly they were not the best at making drinks and would often charge more than bars in other parts of the ship. I recommend going to the Star Bar on deck 13. Overall a much classier location and better quality drinks. Read Less
Sail Date May 2015
I found NCL to be an enjoyable cruise line. The people were friendly and did their job well. I found the freestyle dinning perfect for us. I was, however, very disappointed in the prices to play bingo and the amount of games offered per ... Read More
I found NCL to be an enjoyable cruise line. The people were friendly and did their job well. I found the freestyle dinning perfect for us. I was, however, very disappointed in the prices to play bingo and the amount of games offered per session. The cruise staff tried to fill the time with funny jokes, but it only caused boredom. The payoffs were poor due to package prices too high causing less people to participate. Food was very good and Le Bistro excellent. Read Less
Sail Date May 2015
The cruise from Boston on the Dawn is an excellent itinerary, with three days on the island and three sea days perfect for relaxing. My husband and I live about a 45 minute drive from the pier, so no flying. We are on the ship about and ... Read More
The cruise from Boston on the Dawn is an excellent itinerary, with three days on the island and three sea days perfect for relaxing. My husband and I live about a 45 minute drive from the pier, so no flying. We are on the ship about and hour from leaving home. This is our fourth cruise to Bermuda, second time on the Dawn. The first sea day on this trip there was a Nor’easter out at sea and the Dawn went through it. It was a very bumpy 24 hours. We got sea sick in the afternoon, very dizzy, laying down was our only option. Finally around 5 pm the sun came out and the sea calmed down. We have never been sea sick before, but the length of time did us in. I was told we were not alone, both crew and passengers were sick. I know there have been comments about the Dawn but we found her in great shape. The only thing I would change is the tired greenery in the spa and the atrium. I think just taking it away would be a huge improvement. We were told the ship was full this trip, yet there was plenty of room, lots of chairs near the pool and around the decks, and we never waited for any restaurant. Our goal on a cruise is to relax, and this trip is perfect. We did not go to the casino, we did go to the library and fitness center. We enjoy trying the different specialty restaurants, and the shows. The entertainment was exceptionally good, the musicians at every venue were excellent. We ate at Bamboo one night, and enjoyed the jazz piano from Gatsby's. The sound fills that entire area. Patti and Jose performed again on this cruise, they are fabulous as usual. We are not late night people, but there was plenty of activities planned late at night for those who are. We visited many of the restaurants and the food was mostly excellent. We ate in the Venetian, and Aqua. The flounder dish, and roasted chicken were great, as well as the curried lentils. The sandwiches at lunch are also very very good. We tried Bamboo twice; the Chinese food is good but not great. The buffet food was very good, but the set up is very confusing, there are 8 possible places to get food when they are all open. Each one is different, and if you want something from one and something from another you will find your self in multiple lines. Placement of the food in the lines is also odd. The eggs come after the omelets so you will wait behind those getting individually made omelets to get to the scrambled eggs. wanted some crackers and cheese and found myself in a long line of people waiting for prime rib dinners. Cutting the lines didn’t seem right. We did not eat here more than once, but would get soft serve ice cream to go most days. The new rule about not taking food from the buffet around the ship had not started till we returned. I can’t imagine how it will work, but I did notice lots of dirty dishes in the halls, piles of them outside of the cabins. I can’t figure out why people won’t keep them in their cabin, till the stewards come in to clean. It created a huge mess and hazard. Perhaps this is their reason for the new rule. The specialty restaurants were excellent, with service to match. The freestyle dining works very well, they really have it figured out. We had an aft suite, so we could get breakfast and lunch at Cagney’s a great perk. After the first day the weather was perfect and we enjoyed our balcony and sat and read on the sea days. I tried a massage at the spa, the staff was excellent, I was very satisfied with the service. The fitness center seemed well used, but it was never crowded, plenty of machines and equipment. At least one of us used in most days. The library was always full on sea days, plenty of books to choose from, games too. Our time on Bermuda was fantastic, perfect weather every day, around 72 with a gentle breeze. We docked at the Kings Wharf this time, I understand that may be the Dawn’s space this year. The ship is turned the other way. Our cabin in the back had a nice view of the harbor, as we were the only ship in port. My husband and I each got a two-day pass and took both the ferry and the bus Since we had been to Bermuda before, we have seen most of the sights. This time we were disappointed that the Commissioners House on the hill at the Dockyard is not open, they are still repairing it from the hurricane last fall. It is one place we have not visited. It felt just a bit too cool for the beach this time, but we have been to Horseshoe Bay, Tobacco Bay and the beach at St. Catharine’s on other trips. We also took the ferry to Hamilton for some window shopping, and then the bus to the Crystal Caves. It is the easiest way to get there from the Dockyard. We will be back on the Dawn next year for the same cruise, it never gets old. Read Less
Sail Date May 2015
This was my third time on the Dawn. I love NCL and have already booked my next cruise, can't wait to get back onboard Noregian Dawn. With that said, The poolside jazz band had no lyrics at times this was annoying. The other band the ... Read More
This was my third time on the Dawn. I love NCL and have already booked my next cruise, can't wait to get back onboard Noregian Dawn. With that said, The poolside jazz band had no lyrics at times this was annoying. The other band the great ideas were awesome kept people dancing and singing along. Karaoke needs some serious updating. Elements was amazing in the stardust theatre. I can't stop talking about it. The rule about not holding pool chairs was never inforced which at times was frustrating. The Venetian has a dress code for dinner now which I understand no cover ups but what is wrong with golf shorts and a polo shirt? My room steward Alberto was amazing. He went above and beyond. Day or night he always greeted us and was interested in hearing what we had planned. It was always Ms. Lisa. Alberto went as far as writing a hand written note and left it with our towel animal on the last night. I had an amazing time at spice lands trail riding. An excusion I booked through NCL with my Credits. Horseback riding on the beach it's so beautiful. Disembarkation should be more organized, to do walk- off people are lining up as early as 6:30 am and sitting on the floors like a maze throughout the hallways on floor 7. I personally wait until they call last call all passengers to disembark. Specially because they serve breakfast at several locations throughout the ship and you can sip on ur last vacation mimosa. Read Less
Sail Date May 2015
The cruise would be better if soft drinks where included I got sick of lemonade. all the cruises I have been on included soft drinks. This was a bad move on managements behalf. In the book, the 7 Habits of Highly Effective People. They ... Read More
The cruise would be better if soft drinks where included I got sick of lemonade. all the cruises I have been on included soft drinks. This was a bad move on managements behalf. In the book, the 7 Habits of Highly Effective People. They talk of a restaurant owner who had a very profitable business. until he skimped on clams in his soup. The business went under because he was trying to make a larger profit. If he left the product alone and raised the price a bit his business might have survived. this will be my 5th cruise and I hope it is as good as the last other than the drink situation. The music and the food where excellent and I hope they haven't change that. I also thought the night shows where very good. The ship was very clean and the rooms where kept up well when we where on our cruise. Read Less
Sail Date October 2014
Cruise doesn't offer entertainment after midnight except casino if you can handle the cigarette smoke. Most places closes early at night too if your hungry. So plan to pack a snack (box of cheese it's or something) Garden cafe is ... Read More
Cruise doesn't offer entertainment after midnight except casino if you can handle the cigarette smoke. Most places closes early at night too if your hungry. So plan to pack a snack (box of cheese it's or something) Garden cafe is always the best place for free meals. If you want to spend money at a specialty restaurant Cagney's is the place to go. Entertainment is great no matter where you go. Spinnaker & Stardust are highly recommended. Read Less
Sail Date October 2014
This was our first cruise. We've always been "get on a plane and get there" travelers with trips all over the US, Canada, Europe and the Caribbean. Liked our room, a large forward facing penthouse with huge deck, sofa, ... Read More
This was our first cruise. We've always been "get on a plane and get there" travelers with trips all over the US, Canada, Europe and the Caribbean. Liked our room, a large forward facing penthouse with huge deck, sofa, dining table and chairs, large bathroom with shower and tub, concierge, butler and cabin steward. Embarkation was a breeze. Didn't like the lack of information in our cabin about the ship, what's where on board, restaurant menus and descriptions of the dining ambience etc. On Friday we learned that Tropical Storm Fay was due to hit the Island on Sunday AM. I asked our concierge if we were being diverted and she said "no, Sunday will be 81 and partly cloudy in Hamilton". We awoke early Sunday to find the Ship's Log displaying 96 knot winds and 15 to 17 foot seas. Even with the stabilizers out it was a very rough ride. Instead of docking at 11AM we didn't dock until nearly 8PM...losing a day on island. Reading a news report after the cruise it appears the forecasters thought the storm would be weaker and much furher east of the island. We bought the upgraded dining option, but found that Cagney's was really the only restaurant we both had great experiences at. Teppanyaki was the standard hibachi show, but only 1 table and since you can't choose your dining companions you're left with what you get. Our fellow diners were not a good match. The food that was served was mediocre at best and can't compare to the 3 similar restaurants within 5 miles of our house. Moderno was awful. Slow service, way overcooked food, a large woman picking items off the salad bar with her bare hands, loud C&W band in the atrium, people wearing flip flops, tanks and swim suits standing next to our table chugging beers and watching the band below... we left and went back to Cagney's. I'm not really sure about the role of the Butler... all he did for us was bring room service breakfast a couple of times... They need a dedicated guy to put food on a table and make sure the coffee machine has supplies? On the plus side our servers at Cagney were fabulous, (Magnolia and Germano) bar staff at Star Bar outstanding (Elaine and Taley), cabin steward outstanding (Armando), Butler (Juremar), a very nice man. The people make the cruise. Once the weather improved we enjoyed the rest of the cruise... We will consider cruising again, and now understand how to better manage dining and info better... Read Less
Sail Date October 2014
Embarked on Oct 24th, with very little problem, we were a party of seven, five of which were new to cruising, son,daughter,son-in-law, and two grandchildren six and fifteen months. We had connecting mini suites 11672 and 11676. ((can ... Read More
Embarked on Oct 24th, with very little problem, we were a party of seven, five of which were new to cruising, son,daughter,son-in-law, and two grandchildren six and fifteen months. We had connecting mini suites 11672 and 11676. ((can anyone explain to me why there is no 11674.... or any other cabin with the on any deck with a four as the last number.)) I guess there must have been a shortage of fours when they built the ship. We are gold latitudes members so were able to get on board in a very short time. The cabins were ready shortly after, didn't have to wait very long. Dennis our room steward was the very best, he addressed us by our first names, Mr. Lorne and Ms. Joyce. Had a wonderful cruise the sailing was very smooth both ways. The ship is still in very good condition for its age, and they are always working on it, cleaning/painting, etc. Staff were friendly, and they really made of the grandkids. They all enjoyed their first cruise. The only disappointing point was the disembarkation process, we had luggage tags for the 09:10 departure, and it was closer to 10:30 before departing. We had to be at customs for 07:30, so thankfully our daughter ordered room service for the children and it arrived at about 06:45, so at least they got something to eat. by the time we cleared customs it was too late to get breakfast for the rest of us. The line up was very long to get off the ship lots of standing for long period of time and not moving very fast. It seems people were getting on board at the same time we were getting off. Once we got to the terminal we got our bags quickly and was able to depart the port quite quickly. Read Less
Sail Date October 2014
Just returned from a seven day cruise on the Dawn. The boat is in decent condition for its age. I took advantage of their suite deal and was very glad I went this route. The room was more than enough room for my wife and I and was probably ... Read More
Just returned from a seven day cruise on the Dawn. The boat is in decent condition for its age. I took advantage of their suite deal and was very glad I went this route. The room was more than enough room for my wife and I and was probably the best room we've stayed in when comparing to past cruises. I heard deck 10 had a lot of plumbing problems so be ready. The spa was very nice and we took advantage of the thermal pool offering which is offered to only eighty passengers each cruise. It gives you access to the spa pool, whirlpools and saunas and is an adults only area. The food was OK. The Venetian is the better of the two main dining rooms. Teppanyaki was our favorite of the premium restaurants. The sushi was also very good. The staff (as a whole) were not the friendliest group but there were a few that were exceptional (Irene, Rodrigo and Mark were excellent). The shows were good. The comedian and magician offered the best shows. Overall a decent cruise but Norwegian is not on the same level as Princess or Celebrity.   Read Less
Sail Date August 2014
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.7
Entertainment 4.5 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.8
Family 4.0 3.8
Shore Excursion 3.5 3.7
Enrichment 2.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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