253 Norwegian Dawn Bermuda Cruise Reviews

All in all it was an OK cruise. We would have liked to know that when we docked in Bermuda on Sunday.... not to go Hamilton or St George, as in Bermuda all the stores are closed on Sunday... unlike the states where all are open. We took ... Read More
All in all it was an OK cruise. We would have liked to know that when we docked in Bermuda on Sunday.... not to go Hamilton or St George, as in Bermuda all the stores are closed on Sunday... unlike the states where all are open. We took the ferry to Hamilton, not knowing this, and wasted an hour walking around Hamilton with know where to go. The beaches and the water was beautiful, and our cabin was very nice. There were a few issues on the ship with the bathroom functions, in our cabin as well as in some common areas. We would also have liked to have one additional full day in Bermuda... due to the fact that the stores are closed on Sunday.... it would have been nice to get to St George on the last day. Well Live & Learn. Would I take this cruise again. Probably, as I like the fact that we can drive to Boston and just get on the ship.. No airports involved. I would also not due it in May.... I would wait and take it more towards the middle of June... when the water is warmer and the weather is better. Read Less
Sail Date May 2017
We have been on 45 NCL cruises. We take this cruise every year. We love the Dawn. We love Bermuda. Embarking in Boston was very easy. Staff and service was wonderful. Our cabin was clean. We spend very little time in the ... Read More
We have been on 45 NCL cruises. We take this cruise every year. We love the Dawn. We love Bermuda. Embarking in Boston was very easy. Staff and service was wonderful. Our cabin was clean. We spend very little time in the cabin, so we choose an inside cabin. Ari, our Stewart was wonderful. We hit very rough water due to a storm. The captain told us the storm was too rough near Bermuda to proceed. So we lost a day avoiding the storm. NCL can not change the weather. We were understanding to this change. We arrived a day late, but NCL told us we would stay an extra day. Bermuda is so beautiful and easy to get around. From the port a beach in within walking distance. It is an Ok beach. Or you can take a shuttle for $7 to horseshoe beach (the most beautiful beach) Within walking distance is a water taxi to Hamilton or St. George for $4.50 one way. This is the best way to get around. The entertainment on the ship was wonderful due to Patti and Jose. Theses two make the cruise. Many folks take this cruise to see these two singer singers/people. Elements show was great. The comedian, Julie Barr was very funny. Trivia games were fun. Now for the disappointment. The new latitude program. We are platinum plus with the new program. We now get four small bottles of water. We were suppose to get a dinner with the officers, but don't count on that. After 4 days and no word, we went to the latitude desk. We were told it was up to us to request this. New program......customer has to due the work. We also did not receive info on the behind the scene tour. Latitudes makes this difficult now. The complimentary dinners we earned after 20 years of loyality was my biggest complaint. NCL cheated us by reducing our loyalty. We no longer receive a a bottle of wine with our dinner. You now get a piece of meat on a plate.....no SIDES. After 20 years and 45 cruise......really. How cheap.....French fries, cole slaw, or green beans cost less than 30 cents. Even Friendly's give you a side. The casino was fun. I lost a little, but I played for 7 days. I had lots of fun. I will cruise NCL again. But recommend NCL rethink the no sides for your dinner......geez it would cost little foe one side with a meal. Read Less
Sail Date May 2017
The Pros: Excellent food, productions, activities and the ship was very clean! The new renovations were lovely, and items that needed to be fixed were being attended to. I assume they are listening to folks' comments! So-So: ... Read More
The Pros: Excellent food, productions, activities and the ship was very clean! The new renovations were lovely, and items that needed to be fixed were being attended to. I assume they are listening to folks' comments! So-So: I would refrain from the specialty restaurants if you expect to be wowed. I was more wowed with the buffet. Long lines despite reservations and little attention to detail at Teppanyaki and Moderno made it a mediocre experience. Cons: Some staff members were surprisingly rude! In the Mandara Spa and the Java Café, I encountered tired and short-tempered staff. The housekeeping and waiters/waitresses were wonderful, but those that deal with problems or intricate orders are not pleasant at all. I was very surprised. Scrunched-up faces and a holier-than-thou attitude does not earn repeat business. Why are customers questioned? Customer service is about service, not quick fixes or ignoring requests. If towels are out or water is warm, why would someone walk away with a groan and a headshake? Are they understaffed? I smiled and even had a sing-song voice when I made the request! *sigh* Mandara: If you book a free "pamper party" and show up, the "computer" may book you for a haircut, facial or other spa package - all after you are told it's complimentary. This happened twice (to my brother and to myself). We paid over $300 for things we were told were free. That is shady business Norwegian! Java Café: Wow! I ordered an iced coffee and got something entirely different. When Ramon (I assume to be a bar manager) brought it over, I told him that it was not what I ordered. He became rude, short and pretty much yelled at me as I walked away. I gave the café another try and he was still quite angry at me for his getting my order wrong. Poor, poor service. Guest Relations: After signing a request not to have other people's charges put upon my account, I still received charges for folks in my party. Even though I signed the form, and the charges were made after the form was signed, the guest relations staff refused to reverse the charges. They admitted that all the above were true. Again, calling it a "computer" problem. "Sorry, there is nothing we can do." Are you kidding me? I actually had to pay for my brother's charges. Once again, way to be nickel and dimed. If I had known that I would be charged for such crazy things even though I covered my bases, I would not have booked with Norwegian. I was very disappointed in their customer service. Read Less
Sail Date October 2016
We went with a group of 14. Overall, the cruise was fantastic. We got the ultimate beverage /meal package The beverage package was great...no slips to sign. You get cocktails/soda up to $15 per drink. Twice I got a martini and a nice glass ... Read More
We went with a group of 14. Overall, the cruise was fantastic. We got the ultimate beverage /meal package The beverage package was great...no slips to sign. You get cocktails/soda up to $15 per drink. Twice I got a martini and a nice glass of wine and we only paid the difference. We got 4 dinners in the specialty restaurants (no fees). We chose Cagneys, Los Lobos, Moderno and La Cucina . Cagneys steakhouse was superb! The Filet Mignon melted in my mouth. The service was excellent. My husband got a porterhouse and it was huge! Los Lobos was just ok. The food is very heavy, so beware of ordering too many apps! We didn't enjoy the dessert choices. We got a quesadilla, empanadas, enchiladas Moderno was ok. The salad bar is fanastic..I would have been happy with just the salad bar. I thought the meat choices were too salty. La Cucina was great. Way too much food! 4 courses...but all the courses were delicious!!! I ordered Salad, eggplant with veal stuffing, risotto and filet Mignon. Excellent! My husband ordered buffalo mozzarella and tomato, salad, lasagna, and a T-Bone. He ate every bite, and then he ate his tiramisu and mine as well! The dining rooms were ok...service took a long time, but the food was good. They have some "up-charges" on the menu for lobster which isn't great...but not unexpected. Jose & Patty were the main entertainment...and they were great. We saw the Elements Show which was good. The other bands we heard were ok. My kids saw other shows...and said they were decent. We spent a lot of free time in O'Sheehans chatting and drinking. We also went to the Wine Bar, and the Mojito Bar which were both great. Oh yes, and we stopped in Bermuda which is always a great. The trip had a few minor glitches. It took us almost 3 hours to get from the drop off point to a bar on the ship. Not sure if it was a Port Authority or an NCL issue. but something really needs to change. We have NEVER had this issue before. Usually its a very smooth process. The bathrooms had issued on thee cruise. one day no hot water, 2 days we had trouble with the toilets flushing and had to call 3 times before being told the whole floor was having issues. Those are really the only bad points. The one thing I wish NCL had was a texting program. ON carnival, you can pay $5 / day and then you can text/or Facebook message everyone in your group during the trip so you don't have to wander around the ship searching for friends. NCL is still one of favorite lines to cruise on. Read Less
Sail Date October 2016
Our first cruise on NCL (we have cruised HAL, Celebrity, RCI, Carnival, & Windstar previously). We choose this for 2 reasons: we live right outside of Boston so easy to get to and second, we have never been to Bermuda. The crowd ... Read More
Our first cruise on NCL (we have cruised HAL, Celebrity, RCI, Carnival, & Windstar previously). We choose this for 2 reasons: we live right outside of Boston so easy to get to and second, we have never been to Bermuda. The crowd it attracted was different than what we were used to...many of our cruises have been in Europe, Alaska, and Panama Canal and they attract a different type of crowd...less partiers, more folks who are interested in the ports/countries we are visiting. This was a party crowd. The first day was certainly interesting, as many folks were excited and mobbing the bar for cocktails before we left. Subsequent days were less crazy. Ship is a bit oddly laid out. You have to go down cabin hallways to get to many of the restaurants/pool/bars, etc. It was tricky to figure out at first. Entertainment was great for the few shows we saw. I would definitely go back on the Dawn and NCL again. Read Less
Sail Date October 2016
The excursions were excellent and worth the time and money. The shows were excellent. Of particular note was the magic act by David Da Vinci. He was excellent! The thing that impressed me the most was his meet and greet session. He was ... Read More
The excursions were excellent and worth the time and money. The shows were excellent. Of particular note was the magic act by David Da Vinci. He was excellent! The thing that impressed me the most was his meet and greet session. He was very outgoing and put a human side to his magic act. It just made him seem very much like everyone else and put a human face to his act. I wish more entertainers did this. On the downside, on deck 8 is O'shanahans. The idea is great, the food is adequate. However, the service was extremely s-l-o-w. From placing an order for a simple hot dog to when I received it was over 30 minutes! I also told the server I was in a rush! I wonder how long it would have taken if I didn't tell him I was in a rush? Disembarkation in Boston was the easiest and fastest process I have ever encountered. WTG NCL! Would I cruise on the Dawn again? Yes Read Less
Sail Date October 2016
Went to Bermuda to visit a Masonic Lodge and celebrate our 45 wedding anniversary The Boston Departure was easy and convenient. Parking was not a problem as there is plenty of 24 hour parking adjacent to the terminal. The cruise was ... Read More
Went to Bermuda to visit a Masonic Lodge and celebrate our 45 wedding anniversary The Boston Departure was easy and convenient. Parking was not a problem as there is plenty of 24 hour parking adjacent to the terminal. The cruise was everything we expected and more. The shows are super top notch. The Crew was incredible, they were extremely friendly and eager to complete any request. I have never sailed for as long as two days with the ocean as smooth as glass, not even a white cap. . Richard, the cruise director, was everywhere WOW. The dining was good and food was served quickly and warm. The only exception was O'Sheenans, we waited for 30 minutes, after being seated to receive our orders. This seemed to be the case on several occasions. The elevators at mid-ships were a little slow and caused major congestions, at times. Remember to bring a power strip, as there is only one 110v and one 220v outlet in the cabins. Read Less
Sail Date October 2016
My overall experience was very good. It was a little disorganized when we embarked...but not necessarily related to Norwegian. My wife and I were happy with the cabin. At first we were thinking that the 5th deck would be too low, but ... Read More
My overall experience was very good. It was a little disorganized when we embarked...but not necessarily related to Norwegian. My wife and I were happy with the cabin. At first we were thinking that the 5th deck would be too low, but since there is know restaurants or entertainment venues on that level, it was nice and quiet. The food choices, entertainment and activities were very good. This was my second Norwegian cruise (many years in between), and I definitely believe they try to provide exceptional customer service. The fitness center was excellent, with many choices to stay in shape. If I have to complain about anything, it would be that the ultimate beverage package does not include bottled water. Overall though the experience was great, and i definitely would cruise on Norwegian again. They kept you well informed of activities, and definitely tried to accommodate any request my wife and I had. Read Less
Sail Date October 2016
I cruised on the NCL's Dawn to Bermuda during hurricane season and loved it! This was my first cruise and I cruised with 3 other couples. Norwegian Cruise Lines (NCL) updated us as they learned of the information of the ... Read More
I cruised on the NCL's Dawn to Bermuda during hurricane season and loved it! This was my first cruise and I cruised with 3 other couples. Norwegian Cruise Lines (NCL) updated us as they learned of the information of the impending storms and through social media, encouraged us that they had our safety as their highest concern. I had a sea sick patch and the other couples used motion sickness wrist bands to handle the gentle tossing of the ship. Both were effective. One of the couples didn't use anything and didn't have a problem. Even though we were the only ship to make it to Bermuda in between Hurricanes Matthew and Nicole, the ship really didn't rock all of that much! We did need to leave 8 hours early to avoid Nicole which struck Bermuda head on as a Catagory 4 Hurricane, but anticipating that we might need to leave early, we did arrive 3 hours earlier than anticipated, giving us a full first day as well as a full 2nd day. This, in fact, worked much better than a 1/2 first day, a full second day and a 1/2 third day. Locals projected that we would leave early, and veteran cruisers anticipated it. I was surprised, but rolled with it, just being glad that NCL was taking care of us. We arrived on the island on Sunday, a day in which the shops are closed. The Royal Naval Shipyard had plenty to do, however, we rented scooters and off we went to explore Bermuda! First we went to Horseshoe Bay Beach, but so did everyone else! The riptides were particularly strong (due to the effects of Hurricane Matthew) and everyone was mostly sunning on the beach. One of our friends remembered from a past visit, a small cove nearby - Jobson's Cove Beach, a tiny, rock enclosed cove on South Shore in Warwick. Whereas I could not even stand in knee high water in Horseshoe bay due to the riptides, the cove provided a wonderfully safe shelter to swim, float and snorkel. And wow, was it magical!!! I couldn't believe that we found this! On our particular Sunday morning, we were the only visitors. There were amazing rocks to climb, water to safely swim in and sandy private spaces to enjoy. The large boulders completely surrounded the cove, breaking the riptide. By mid-day, one local family joined us, but that was it. At one point we looked up and saw folk on horseback riding by. Later we took our scooters and rode to Hamilton, the capital city. In Hamilton, we had a blast at the Hamilton Street Party filled with local food vendors and live music. It is intended to offer Bermudians the opportunity to enjoy each other and to buy local. Locals were welcoming and we had a blast. We did dash into a local grocery store which was open to purchase some fresh fruit to eat before we returned to the ship. Monday brought more touring on the scooters... we rode up and down the entire chain of islands. Having ridden to Hamilton the day before, on the second day, we chose to take the Hamilton ferry to get our day started. The ferry accommodates both passengers and scooters, but you need to purchase a second token for your scooter. We explored the island from Hamilton to St George. St George is not to be missed! The historic churches and architecture are beautiful, The shops are so warm and welcoming. And the beaches - so inviting. We stopped to eat at Wahoo's Bistro and Patio,a local favorite, and the fish chowder was amazing. At this time of year, we had our choice of seats with great views. We took a break from the rain (the weather changes often in Bermuda in October, but not to worry, the bad weather never lasted long) and ate inside while enjoying the picturesque view of the ocean. We took our time scootering back to the ship. Traffic was a little scary for me, a first time scooter driver. However, the locals were very patient and it really wasn't that difficult driving on the left side of the road. You really do get used to it! We returned to the ship for a late night dinner and some more great entertainment. At this point, the captain still believed that we would be departing at 5:30pm Tuesday. At 8am Tuesday, I was awakened with an announcement that the ship would be leaving port at 9am. Apparently, everyone was still on board. NCL Dawn worked with the local scooter company to return our scooters and keys. We stayed on board while the scooter company sent a box to collect our keys. This was particularly nice, because renting a scooter was not a "NCL Excursion" but they worked with us anyway. By 10am, our Cruise Director had rearranged a full line up of activities for us including some standard favorites as well as some new activities. I particularly enjoyed the wine and chocolate pairings, the martini tasting, BINGO and "Who Wants to Be a Bizzillionaire". This was particularly important, because not only were we now on the ship (verses being on land), but we were also limited to staying inside the ship and not using the decks and pools due to high winds. There were still plenty of places to sit and enjoy the majestic views, but frankly, I had so much fun, that I hardly even noticed! To me, it was a terrific bonus day on the ship! Being a first time cruiser, I have strong expectations. However, I did not expect that by the end of the cruise, the staff and fellow passengers would all feel like one big club. Between cruising with my friends from my hometown, my new friends though cruise critic and my delightfully unexpected newest friends that I met on the ship, I had plenty to enjoy. I never was bored and could have wished for even more time on both the ship and at port. A week isn't nearly long enough! As for the hurricane weather, well, the hurricanes worried more of my friends back home than anyone on the ship - for we were having too much fun! Read Less
Sail Date October 2016
20th cruise for us; found the re-modeled "Dawn" very nice. Good buffet and specialty restaurants( Le Bistro twice, Cagney's once).. Only disappointment was the poorest TV/sports options that I have ever found on a cruise - ... Read More
20th cruise for us; found the re-modeled "Dawn" very nice. Good buffet and specialty restaurants( Le Bistro twice, Cagney's once).. Only disappointment was the poorest TV/sports options that I have ever found on a cruise - Cruise out of Boston and no Red Sox play-off games??...And with no REAL sports network on TV, virtually impossible to get news of College and NFL games or MLB scores. Why every ship doesn't have a "Sports Bar" is a puzzle to me. Service was great, smooth sailing even with some challenging weather. Fifth time to Bermuda, third time on the Dawn and all went pretty much like we would expect. Boarding seemed to be a little more backed up than we've experienced in the past, but not awful. Disembarkation was, without a doubt, the smoothest we've ever seen. We chose the "Aqua" dining room for dinner two nights and were pleasantly surprised to walk up and get a table for two pretty much immediately. Food choices were good and our selections were all done very well. Service was attentive and made for a nice evening. Read Less
Sail Date October 2016
This is my husband and kids 3rd cruise and my 4th (2nd on NCL). We got a great deal on the Deluxe Owner's Suite (#12000). Being a family of 5, we are either forced to get 2 cabins or a larger suite (you'd think suites, being ... Read More
This is my husband and kids 3rd cruise and my 4th (2nd on NCL). We got a great deal on the Deluxe Owner's Suite (#12000). Being a family of 5, we are either forced to get 2 cabins or a larger suite (you'd think suites, being larger, would automatically sleep more but sadly, most still seem to sleep 4). Overall this was a fantastic cruise. We were very lucky, with Hurricanes Matthew and Nicole brewing to have been able to get 2 days in Bermuda. By the time we boarded, Matthew was no longer a threat but Nicole was headed towards Bermuda. So they spend up and got us into port 3 hours early (10 am instead of 1 pm), we ended up having to leave at 9 am on Tuesday morning instead of 5 pm. While I would have loved some more beach time, we made sure to do the most important things we wanted to do first. Ship: The Dawn is a wonderful ship, just out of dry dock. My only complaint is the location of the kids area (or more, its accessibility). We were on deck 12 (which is where the family suites are located!!), kids area was on deck 13. The only way to get to the kids area was walking thru the pool area then the buffet (or go down 1 deck to deck 11, walk across to the back, then up to 13). Cabin: all I can say is WOW!! Beautiful and spacious. Our Butler Joseph, and cabin steward Ronald, were the BEST!! They catered to our every desire. Dining: I think the best part of the suite was being able to eat breakfast and lunch in Moderno/Cagney's. They had the same menu every day but the food was excellent!! We did eat breakfast twice in the Buffet, it was good too...GREAT waffles. We snacked a bit in the buffet but other than the pizza and ice cream weren't overly fond of the food (others have mentioned Golden Corral buffet...pretty accurate, it was edible but that's about the best I can say). We had the dining package so we ate at Cagney's, Moderno, and Teppanyaki. All were quite good, our favorite was the specialty sirloin at Moderno, good or better than any upscale steakhouse. And the macadamia nut ice cream from Cagney's has to be my favorite ice cream ever!! We ate at the 2 main dining rooms for our other dinners and it was quite tasty too. After hearing some bad reviews about the main dining rooms we were a little worried but the food was good and hot. Entertainment: We watched 3 shows in the Stardust, all GREAT. From the pool parties, bands, night life, dance classes...we were never short of fun activities!!! Ricard the cruise director is fantastic. Quest was a blast...don't bring the kids...lol!! Service: the service was excellent. Everyone friendly and helpful. Lorelai in Cagney's and Jasmine in the main dining room were a few stand out servers!! Some of the bars are harder to get drinks from, not always a "line" or good way to orderly get your drinks. Read Less
Sail Date October 2016
Have cruised many times on the Norwegian Dawn, departing from Boston. We live in Maine and it is so easy to get to the ship by Concord Bus line. The Dawn has done a complete renovation and is beautiful. All fresh carpeting, curtains, ... Read More
Have cruised many times on the Norwegian Dawn, departing from Boston. We live in Maine and it is so easy to get to the ship by Concord Bus line. The Dawn has done a complete renovation and is beautiful. All fresh carpeting, curtains, bedding, art and paint.. Many restaurants to chose from. Love the freestyle dining, go when you want and where you want. Good lounge entertainment, jazz, classical piano, and a couple who sing oldies and goodies. Good service and good food. In Bermuda they have a trolley to take you shopping or to the beach or Naval yard Museum. Lots of activities for kids as well. Good for all ages, will go again. It is always good to book early to get a mid ship cabin,not to low or not to high. On this voyage we were dodging Hurricane Nicole. Our captain made the right decision to go and we did experience little rocking and rolling but was very comfortable on deck 9, mid ship. Kudos to the Captain. Read Less
Sail Date October 2016
Were on the Oct 7 to 14 Friday / Friday cruise to Bermuda from Boston. Columbus Day with 400 kids aboard. Precruise: Flight from Chicago left in the rain at 10 AM got to sunny Boston around noon. We picked the Hyatt Regency Logan ... Read More
Were on the Oct 7 to 14 Friday / Friday cruise to Bermuda from Boston. Columbus Day with 400 kids aboard. Precruise: Flight from Chicago left in the rain at 10 AM got to sunny Boston around noon. We picked the Hyatt Regency Logan because of our Golden Passport points discount and the free shuttle. They also have a water taxi stop at their back door. Room wasn't ready but the bar was open. We had a drink and checked out the lobby area. They are right on the waters edge with outside seating and fire pits which were well used during our stay. We got into our room and headed straight for the water taxi to Boston Long Wharf. **TIP**If you buy tickets at the desk it's $20 RT PP a saving of $4 PP. Went to the "Long Wharf", walked around town a little, stopped at Legal Seafood for an appetizer then walked around some more and went to dinner at the Chart House on the wharf. There's a local law that says if you're from the Midwest you have to have a whole lobster in Boston. So I did, it was great. Back to the hotel and the guests sitting around the fire pits outside enjoying the view of Boston skyline. The room was great, the view was of runway 14 right outside my window. If a plane didn't make it on takeoff it would have crashed into the room. It wasn't used while we were there, we could see planes landing in another direction. We didn't hear any plane noise at all. Triple glazed windows it looked like. Breakfast wasn't included in our expensive room so it was $25pp buffet. The room prices were high everywhere and the HR made the most sense. The rack rate was over $400 but we didn't pay that. **TIP** The cab to the ship was $24.75 with tip. Meter rate only 15 minutes at 11:30 A.M. . The water taxi also would go there but requires you to drag your suitcases further, about the same fare. Check in was confusing, we followed the Casino's at Sea signs and blew through the lines. Sat around for a few minutes until somebody waved us through. Cruise: Day 1 Friday PM Checked out the ship, found the Cellars Wine Bar which we visited throughout the cruise on deck 7 . They only serve wine so far but you can also bring in other drinks. Nice quiet place. Went to the room, luggage was delivered soon after, unpacked in time for life boat drill. Then off to sail away at Bimini Bar which was packed and very noisy. Our gang had beads on, met a few people. **TIP** You are charged sales tax in port in Boston on drinks. Venetian DR for dinner. Deck 6, aft elevators. Service was quick enough, standard menu that we knew. Welcome to the casino. **TIP**There is only one 110v outlet in the whole room. Even the TV was 220. One person had to borrow a long extension cord for her CPAC from services. If you have a converter, bring it. Day 2 Saturday sea day M&G La Bistro M&G 11 AM lasted till noon with gift exchange. Director said we were going to hurry into St. George arrive about 10A.M. instead of 1 P.M. in case we had to leave early Tuesday to avoid the storm. Had a fabulous cabin crawl because we had the two owners suites included. 3 groups with the cabin owners in group one to start and ending up in group three. Deal or no deal at 2 PM. Casino time then dinner at La Bistro . Bistro was OK, Crab appetizer was sorry. Service was fine. Day 3 Sunday, 10AM arrival The plan was to wander the Dockyard today, grab something at the buffet and go ashore. We went ashore about 11AM and there was a 10 MPH wind blowing all afternoon. **TIP** There is no St. G ferry on Sunday. Wandered around for a few hours, didn't find the souvenirs we wanted, headed back to the ship. Next to try to get a seat for Sunday football at 2 PM. We went down to Java Cafe and got a table and chairs. Then they roll out the drop down screen and they do serve drinks at the Cafe. **TIP** There is no food service at Java but the big screen is right there and nothing can block your view. A few Bloody Mary's and some Pats football with a New England crowd welcoming Brady back from suspension. Football is also on channel 13 and on all the TV screens at O'Sh. **TIP** They showed the Sunday afternoon game the second game and the Sunday night game. Monday night football also and even the Thursday night game at 8:30. They were not all on the big drop down screen, but on channel 13. MNF wasn't mentioned in the Daily's? There was also one TV in the casino. **TIP** Late starters. There is breakfast at O'Sh which runs till 11 AM for late starters which we were the whole trip. It doesn't say breakfast on the daily's but they have it. It's comp, sit down service. There is Bfst at Venetian till 9:30 also. On sea days there is also lunch at Venetian. Day 4 Monday, docked. Plan was to take the St. G "Old town railway tour". Got in the ferry line for the 11:30, bought RT tickets at the visitor center which saves you $2 PP. Got to St. G. about 12:15 just in time to catch most of the Gossip Dunking show. Asked about the tour and found out they had closed down and left town. Sorry, Gone. Got out the self guided walking tour and wandered around town a bit. Some places open, some not. Stopped at the Wharf Restaurant for a snack and back to the ship with hope for a better Tuesday in Hamilton. Monday evening, This is the captain speaking, we will be departing at 9 AM tomorrow, Tuesday. Natalie is heading toward Bermuda. That took care of the plans for the tour of Hamilton. All the tours were moved around or canceled when we arrived early. The info was all on the in room TV. Your account was also on TV. Day 5 Tuesday Left at 9 AM with high seas kicking up. The outside doors were blocked off. waves about 10 to maybe 12 feet. Ship was pretty stable for us, did notice movement when walking through corridors. We don't normally have any problem. Dinner at Cuchina was excellent, DW's pasta dish was too much. Should have got the small portion. Day 6 Wednesday Slot pull with $15 buy in, wheel of fortune machine right next to the door for the hall and restrooms. Bad choice with 15 people standing around watching. Got 5 $3 pulls each, wound up winning $1 each plus our original $15. Two sea days to watch TV, gamble, watch more TV, check email, eat . The ships wi fi works while in port. I also saw two people using their Verizon phones for texting in Bermuda. Day 7 Thursday Same stuff, weather cleared up waves were normal, had a free dolphin show alongside the Starboard side. About 6 of them following us for a half hour. Dinner at Cagney's , great steak. It's right next to Moderno's and I found out they also have a bar up there. Another nice quiet place to go like the Cellars for a drink and no noise. Friday in Boston Chose early walk off, got in line at the Bliss and waited for the go signal. 8:15 AM OK to leave. They had a customs guy standing on the ship taking the customs forms. We walked off and straight to the cab area. No passport check or anything. Grabbed a cab to Logan, flat rate of $25. Were checked in and passed TSA by 9:15. Our flight home was also 30 mins. early. Read Less
Sail Date October 2016
This was my seventh cruise with NCL and had a great time. I wasn't sure how I would like the changes they made but other than the artwork in the Venetian (what were they thinking?) and changing Pearly's to a wine bar, everything ... Read More
This was my seventh cruise with NCL and had a great time. I wasn't sure how I would like the changes they made but other than the artwork in the Venetian (what were they thinking?) and changing Pearly's to a wine bar, everything else was fine. I was a little disappointed at the lack of karaoke, but since they have to please everyone and not everyone likes it, I had to live with that (still would like more though). The food was good and we loved the specialty restaurants. The ship was always clean and our room was great for the amount of time we are in it. I did notice that there was a change in crew and I didn't see any familiar faces. I definitely missed Shem (he was the reason we ended up taking an extra cruise last year...we adored him). Our room steward, "The Duke" was great and made sure we always had what we needed. The entertainment was okay. Since we cruise almost every year, we had already seen most of the shows. Just a suggestion, but they should change them up once in a while. They also didn't have the crew talent show this trip and that was disappointing. We were worried about the service we get to obtain drinks since most people now get the liquor package, but we never experienced any issue at getting a drink. We went on the Shipwreck Snorkel and that was great. The process to get to your excursion was organized and we had no issues. For disembarkation, we did easy walk off and that process was good and we had no issues. A couple of negatives were that we didn't get our pins. They used to leave them in the room. While booking my next cruise, I mentioned it and was told you have to ask for them from your representative. Not sure how that all works...I think they should just leave them in your room. Also, they used to leave the motion sick pills in your room, then they changed it to having to go to the desk and ask for them. I use the patch so I didn't need them, but a couple we were traveling with (their first cruise) needed them and were told that they know have to pay for them out of a vending machine. I think people pay enough for the cruise so quit nickel and diming people (especially so they can enjoy the cruise!). Read Less
Sail Date September 2016
I love this Itinary; Boston to Bermuda and back for a week. Easy to do for us locals near Boston. The Dawn looked very good inside and out with the recent renovation. Nearly everyone was pleasant and helpful; room steward, dining ... Read More
I love this Itinary; Boston to Bermuda and back for a week. Easy to do for us locals near Boston. The Dawn looked very good inside and out with the recent renovation. Nearly everyone was pleasant and helpful; room steward, dining staff, specialty restaurant staff, bar tenders and guest services etc. The bartenders to me were more generous than I've experienced in past cruises. I didn't have a drink package but still got extra not sure why. They wanted me to come back I guess. 95% of the Bermudan's were friendly and helpful too. Only a couple of the Ferry/Bus ticket/token sellers seemed to have an impatient attitude. The tourists must wear on them with the same tiring questions; need to rotate their jobs. Twice a local gave me a ride to a different stop because I missed the bus. Visited the Spittal Pond Nature Reserve on the south coast; peaceful varied terrain. Saw some bird species I had never seen. plus one side has the rugged coral sides being pounded by the lovely aqua surf. Loved the island! Read Less
Sail Date September 2016
I have sailed with NCL a few times before as well as other cruise lines, this was one of my favorite cruises, (I'm currently booked for the Breakaway in July 2017. We had the specialty dining package and ate at a different ... Read More
I have sailed with NCL a few times before as well as other cruise lines, this was one of my favorite cruises, (I'm currently booked for the Breakaway in July 2017. We had the specialty dining package and ate at a different restaurant 6 nights, the food was amazing. We went to the dining room for dinner one night, the food was fine, but didn't compare with the specialty dining, was also disappointed that in the complimentary dining, they had some items that you had to pay more for. Went to buffet once and that was enough. I didn't care for the food, so we breakfast every day in the dining room and the food was good, although, the service wasn't consistent (waiting for refills of coffee or forgetting to bring juice). Some servers were better than others. The entertainment was great. The cruise director was fantastic. My 10 year old son loved the Splash Academy and went there every day. Bermuda was beautiful, went to Horseshoe bay beach on a excursion. Next time, though, we may just hop in a cab to the beach. Getting on the ship and off the ship was organized and efficient. Would cruise on the Dawn again and recommend. Read Less
Sail Date August 2016
We chose this cruise as a last minute getaway. Cabin We had an inside no-frills cabin on deck 8. Unfortunately, we were over Bliss lounge and the bass was pumping every night until two, but you get what you pay for. The room itself ... Read More
We chose this cruise as a last minute getaway. Cabin We had an inside no-frills cabin on deck 8. Unfortunately, we were over Bliss lounge and the bass was pumping every night until two, but you get what you pay for. The room itself was fine for two adults. The shower is spacious for a cruise ship and thankfully there is no sink in the bedroom like the Epic. Our cabin was adequately maintained. I would rather have a full ice bucket than a towel animal, but I have no major complaints. The television was limited in its options unless you are a fan of Pitbull. It has been days and I can't get the song out of my head! Ship Very well maintained! They only had one pool which can be a little problematic but it was a minor annoyance. The hot tubs were real hot tubs and boy were they hot! The deck furniture was in good working order and the deck staff were attentive. The library was attended and in good shape. Bliss lounge was comfortable with great furniture. The theater seating is a little small for people with longer legs. However the upper balcony has more legroom. The elevators are very fast and give you a clear idea of how many stops you will make before your destination. We prefer mid sized ships over mega ships and this was a very good fit. Restaurants and lounges Several times we had gone to O'Sheens, the NCL irish bar/applebees. The food was adequate. The bar is a fun time with some amazing bar staff who will make you smile with their positive attitudes. Gatsbys is the champagne bar, which is a sort of mis-nomer as the champagne selection is very limited. However the service is prompt and pleasant. The Cellar is by far the best spot on the boat if you like to learn about wine! Ricardo, the sommelier, was the highlight of our staff interactions. This man is amazing and what he can show you about wine in a non judgmental, instructive way is such a value add for this ship. You really must stop in and meet him. The pool side bar was pretty mobbed each day, however the small lounge tables around the bar are well staffed with smiling efficient staff ready to bring you your beverage of choice. The buffet area was ok. I really dislike the "washy washy" phrase, I find it degrading to staff. The breakfast is good, with the usual breakfast staples, however it does lack variety. Lunch is more varied. the crowds are not too bad and the lines do move. The staff are very efficient in clearing tables and keeping the areas well-stocked and clean. I was surprised at how good the pizza was. There is a poolside grill with burgers and hot dogs etc. It is clean and well-maintained. We ate in aqua and the venetian, the traditional dining rooms. The food is OK but nothing really stood out as excellent except the Lava Cake. I could eat that every day, and on this cruise, almost did. We also ate at LeBistro. It was excellent! The staff really led us in the right direction on the menu. The wine steward made a doll chair out of our champagne cork, it was really special. Our last night we stuffed ourselves at Moderno. Come with an appetite! Shows and Entertainment We saw the not so newlywed game. It was actually very funny, and worth staying up for. We attended several trivia games which were very challenging. And we saw Second City. Second City was OK but did not live up to my high expectations for a troupe which has given rise to comedy legends. We did one game of bingo which was too long in my opinion, also we lost, which I am sure adds to it. We did not gamble but the casino looked well equipped. Shore Excursions We found Bermuda to be very straight forward. There was no need to book an excursion on board. Nobody harasses you once you have docked and there are multiple ways to do things for each budget and taste. The drivers and independent shore excursion provider prices are much lower than the NCL offerings. There is no need to haggle, everyone is polite, helpful and straight- forward. Unlike the Caribbean there are few deals to be had on goods so shopping may not be a major draw. On our first day we went to Horseshoe beach very early in the morning. We had about an hour of fairly uncrowded beach before the masses flooded in. The taxi we took was 40 dollars with tip but they just took the two of us and we did not have to wait for a ride share. The beach is beautiful and the water is really clean and clear. I would recommend walking down the beach to view the rock formations and lagoons. We left at noon and people were still pouring in. Deck chairs run out pretty quickly. I recommend going and coming back early. Our second day we took an island tour (private). Our driver Terrance was knowledgeable and took us to some amazing sights around Bermuda. We were able to see many beaches we would go to next time with fewer amenities but also fewer people. We went through Hamilton, which had some shopping if you like that sort of thing. We saw some amazing sights, forts, resorts and monuments. I recommend a tour and would ask for Terrance again. Both embarkation and disembarkation were a breeze. and we would go on this cruise again. Read Less
Sail Date August 2016
THE BOAT GOOD: The Norwegian Dawn is nicer than I had expected. Tons of restaurants, bars, and activities. The best party by far is the STAFF, relentless in entertainment. Shows! David DaVinci, Elements, Comedy etc. David DaVinci is the ... Read More
THE BOAT GOOD: The Norwegian Dawn is nicer than I had expected. Tons of restaurants, bars, and activities. The best party by far is the STAFF, relentless in entertainment. Shows! David DaVinci, Elements, Comedy etc. David DaVinci is the BOMB his facial expressions are unbeatable and his multi-faceted magic skills are without par. UNPARALLED HOSPITALITY: This is one thing you will not receive on many other boats. From the chef to your personalized steward to the “Cruise Director” Richard you will always receive a hello, a story and maybe even a hug! The hospitality on this boat is without par and the service we received throughout the entire cruise is absolutely without complaint. THE BOAT BAD: Caffeine- Unless you’re in a family suite with the Nepsresso machine the coffee on board is sub-par at best. This boat is seriously missing a Starbucks! More energy, more things to do, more money spent! C’mon Norwegian! The Arcade – Half the machines are broken?? What the?? The Pool- WAY TO SMALL, 2000+ people in a 30-person pool. You have more deck space, build more pools. Bliss lounge - has way to little seating and is always overfull. Outdated- Aft elevators are completely different from the rest, and all of them need to be reprogrammed. Some places are outdated (e.g. The Venetian, what on God’s earth did you do the paintings? seriously change those light fixtures). THE ROOMS: 10072-balcony view exterior room, great cozy room with a great view. Tipo our steward went above and beyond to meet all of our needs. We swear everyone on this boat is trained in story telling. 12026-family suite exterior room, huge room with a double sized view. Comes with nice chaise lounges on the exterior, a much bigger TV, a Nespresso machine, three beds, and afternoon snacks delivered by the butler. No complaints here. TECHNICAL ISSUES: So we had decided to test out the Wi-Fi with a sampler package of 110 minutes for $75. We noticed another option for $209 for the entire cruise unlimited. If the Wi-Fi was good we were planning to purchase this; however, once you purchase one package YOU CAN NO LONGER PURCHASE THE UNLIMITED. Highly recommend Norwegian allow packages to be rolled together or you pick the unlimited package right away. It takes a minute or two to load each email and connectivity depends on your location. THE MANDARA SPA: If you are going to sign up for access to the mineral pool, thermal spa, thermal chairs, and great reading room it is best to do it on the first day. The price goes down every day your on the cruise, and it is $35 for the last day open till 8pm. THE COUPLES MASSAGE: I mean what a GREAT place to get a massage. Two beds next to each other with a whirlpool bath center front. I wish we had been upsold the extra whirlpool option. Only the finest Elemis products are used during the massage. Both our masseuses were great. THE PRICE: Paid $249 for a non-special day price; remember, spa services are cheaper on days the ship is docked. With automatic gratuity the 50 min couples massage came to $296. THE PROBLEM: After being so relaxed and happy with the services we were provided. Even interested in the products on our own accord. We were told to sit down after the massage. Our masseuses then showed us what products we needed for a home regime. After stating we are not interested they then proceeded to point out the additional tip line and asked several times. To us, this ruined the entire experience. THE EXCURSIONS: DOLPHIN QUEST: Another “Selling experience”. 1.5 hours of forced photos that you’ll be halfway forced to buy at the end, 30 minutes of playing with dolphins. CAVES, AQUARIUM, ZOO: We did this on the first day when all everyone wanted to do was jump in the ocean. This is a long tour that highlights an ancient cave, and an aquarium/zoo. If you’re not into that, you won’t be into this. GLASS BOTTOM BOAT: Half hour drive out to a shipwreck on which you can look through glass panels at the bottom at coral, local fish, and jellyfish. Another half hour drive to the snorkeling spot. One hour-ish to snorkel and enjoy a free rum swizzle. Overall: I’d rate this trip a 7/10. Stop making me stay an extra 30 minutes on everything to be up sold. Pay David DaVinci more. Read Less
Sail Date August 2016
This is the second Bermuda cruise on NCL Dawn. Last cruise on her was July 2015 before the extensive dry dock. Overall we enjoyed the cruise very much. This cruise was originally planned for my niece, her husband and their 8 year old ... Read More
This is the second Bermuda cruise on NCL Dawn. Last cruise on her was July 2015 before the extensive dry dock. Overall we enjoyed the cruise very much. This cruise was originally planned for my niece, her husband and their 8 year old son and me, with two adjoining balcony cabins. Her husband herniated a couple of discs about two weeks before the cruise, we were very lucky to be able to substitute her sister, so it was primarily a ladies group with a kid. They were all first time cruisers. We got to Boston Cruiseport later than planned because of traffic tie ups on the Mass. Turnpike, so the first wave had already boarded (around 12:30). We were still able to get a decent parking spot in the surface lot and the terminal was not crowded. We checked in, were able to board immediately, and were having lunch in the Venetian a few minutes after 1 PM. Dawn looked very nice - my one negative comment about the decor is the what they did with the art in the Venetian, really ugly! Stardust Theater looks very pretty, specialty restaurants are attractive. I like the new location of Moderno - nice view while dining. The rooms have been refreshed; two of the group have some back issues and we all agreed the beds were most comfortable. Unfortunately, the plumbing issues on Dawn still have not been totally corrected. Restrooms outside the buffet, Aqua and the casino had one stall marked out of order during our week, and our cabins #9026 and 9028 had unflushable toilets for a very short time one day. When we reported it, we were told it was an "area" issue and they were working on it. When we came back later, the problem was taken care of and we had no more problems. This was not an issue that ruined our cruise, just a little blip. Our steward, Fernando, was wonderful - rooms were immaculate and he urged us to call him if we had any issues. He entertained the 8 year old by showing him how he created towel animals and would chat and joke with him whenever he was passing by. We have only positive things to say about all staff, everyone was pleasant and smiling. We had the 3 dinner dining plan and ate in Teppanyaki, Moderno and Le Bistro. As always, service at the specialty restaurants is a bit more of a fine dining experience compared to the complimentary dining rooms. We thought all were very good, with the consensus being that Moderno was the winner because of the wonderful salad bar. Need to comment that the substitute cruiser is a vegetarian and said the salad bar provided her with the most enjoyable dinner on the trip! We ate in Aqua and Venetian for our other dinners, breakfast and lunches were primarily in the buffet. The 8 year old ordered from the kid's menu in the evenings and was happy with it. Food overall was what you would expect from a kitchen preparing that many meals - some things tastier than others. On board everyone did their own thing, Mom and kid spent a lot of time at the TRex pool, played shuffleboard, did some of the kid themed activities and a couple of visits to the arcade. He did not want to go to Splash Academy and his mom was fine with that. I did casino time (wish they would do something about the smoke in there), saw a movie, went to various activities - one of my favorites is always the Q &A with the officers. Also visited the spa one day for the "sampler" - wonderful and relaxing! They do try to sell you products, but she did not do a hard sell when I told her I wasn't interested in purchasing anything. Bermuda was wonderful and we all enjoyed it - I was the only person in our group who had been there before. Sunday was Horseshoe Beach using the beach transfer vans and a little Dockyard shopping. Monday we did a three hour taxi tour that was very enjoyable. We had a very pleasant driver, Gregory, who was happy to share all the wonderful things about Bermuda with us. Tuesday, mini golf near Snorkel Park - really too hot to be out in the sun that day. Finished with last minute shopping at Dockyard. Overall, a wonderful and relaxing trip. We did self disembarkation, which was a little longer than when I've sailed Breakaway. The new cruisers all enjoyed themselves - I did not give a fifth star in the review because of things like the plumbing problems, and good but not great dining room food. I would definitely sail Dawn again. Read Less
Sail Date August 2016
Had a ocean view room on the 8th floor. My only complaint about the whole trip was, our beds were hard as rocks, even after my room steward put an egg crate on it. Had a wonderful room steward. Staff on the entire ship was extremely ... Read More
Had a ocean view room on the 8th floor. My only complaint about the whole trip was, our beds were hard as rocks, even after my room steward put an egg crate on it. Had a wonderful room steward. Staff on the entire ship was extremely friendly. We ate at all of the complementary restaurants including Bamboo, garden cafe, Aqua, O'Sheehan's and Venetian. All were fantastic. We went to Bermuda. Absolutely beautiful beaches. We went to horseshoe bay and warwick neck beach. Horseshoe bay was calmer but both were stunning with Aqua Colored water and pink sand. We also went to the crystal caves which also were impressive. My 12 & 21 year old children loved seeing them. We also had our Taxi driver make a quick stop at glass beach. Which is a tiny beach, not really for swimming, but sea glass washes up there. It's a local phenomenon. You're not allowed to take any of the glass from the beach but it's a nice little photo stop. Beware though, there are quite a few steep steps to walk down and back up, so if you have any mobility issues, I would not recommend it for you. Read Less
Sail Date August 2016
We took this same cruise last Summer (pre-dry dock) so I will be comparing the two cruises. We had a wonderful cruise and thought all the changes made the Ship look like new. The were 5 of us on this cruise. There was my wife (Nancy) ... Read More
We took this same cruise last Summer (pre-dry dock) so I will be comparing the two cruises. We had a wonderful cruise and thought all the changes made the Ship look like new. The were 5 of us on this cruise. There was my wife (Nancy) and I (John). There was my son (Johnny) who turned 21 on the cruise. The final 2 were my daughter (Amber) and her Fiancé Brandon (who would like to be referred to as "Legit" for his Ping-Pong and Basketball talents on the ship) both in their mid 20's. Nancy and I had the UBP promo and went crazy with it. We are not big drinkers but thought we would take advantage of this deal to try out many, many drinks. We slept over Amber's apartment in Milford NH on Wednesday August 4th which would get us 45 minutes closer to Port. I know that timing and location can make or break many aspects of a vacation. I think both were working in our favor because we had few issues with drink lines, crowded pools or negative experiences. Day One, Friday August 5th: We left early on the 5th assuming we would hit a lot of Boston traffic. We left at 8:30am for a 10:30am check in. There was very light traffic and we got to the port at 9:40am. We were all parked, checked in and seated by 10am. The time went by fast and we were boarded by Noon. Once on board we got our first drinks and then headed to the Venetian for lunch. This is probably our only negative comment on the rehab. I think the person who selected the pictures for the Venetian must have been on the UBP promo also, they were hideous. By the time we left the Venetian our inside cabin, 5th floor was ready and we dropped off our bags. We spent the rest of the afternoon at the Pool, hot tub, drinking and watching the poolside entertainment. At 7pm we went to the Venetian for dinner. After dinner we went to different locations around the ship to listen to different music. Our evening ended with chicken wings at O'Sheehan's and then we all passed out by midnight. (miles walked around ship today was 5.34) Day Two, Saturday August 6th: We lost an hour (set clocks ahead) so we had breakfast at 9am. First on the agenda was the Ping-Pong tournament which was won by my future SIL (legit). The rest of the afternoon we hung out at the pool/hot tub. Late afternoon we did our own thing. Amber and Johnny entered the Shuffleboard tournament and won third place. "Legit" played basketball. Nancy and I watched "Deal or No Deal" and then watched the "Close Up show of Dave DaVinci (very good show). To save time, we decided to eat our dinner at the Garden Cafe. We ate and changed our clothes and went to the 7pm showing of "Band on the Run (my favorite show)". After the show we went to the hot tub. We changed our clothes and went to O'Sheehan's for wings and other snacks. We ate, drank, and listened to the "Masquerade Duo". We then proceeded to the Bliss Lounge to listen to some 70's music. It was 2am when we went to bed. (miles walked around ship today was 3.0) Day Three, Sunday August 7th: Today we had our only sit down breakfast, which was at O'Sheehan's. It was time for the ship to dock in Bermuda so we went to the top deck to watch. We packed up our snorkel gear and headed off the ship to Snorkel Park Beach which is a short walk from the Ship. On our previous two cruises there was no charge for the beach on Sundays. This time there was a $5.00 charge per person. We put on our water shoes and snorkeled 1:30pm-3:30pm. The swimmers were stirring up the sand so the visibility was not as clear in the shallower water. Once we got out a little deeper we saw many more fish. We headed back to the ship at 4pm leaving Amber and Johnny at the beach to get more sun. We all showered and went to Bamboo for dinner. The food was very good but the service was the slowest we experienced all week. After dinner we went to the "Who wants to be a Billionaire" at 8pm. This was run very poorly. Every time the contestant was going to get the answer wrong they would steer him towards the right answer. At 9pm we watched the show, "Showdown" which is similar to the TV show "the Voice". This was another very good show. After the show we went to the "Island Night Deck Party" on the Pool deck. We sampled some late night snacks at the Garden Cafe. After the Party we took our nightly trip to O'Sheehan's for chicken wings. After eating the kids went out and we headed to bed at 1am. (miles walked around ship and dockyard today was 7.7) Day Four, Monday August 8th: We all met up at 8am for breakfast at Garden Cafe. Johnny gave Amber and "Legit" a Jet Ski excursion (for a birthday and Engagement gift) and we gave Johnny a Jet Ski excursion for part of his 21st birthday gift. They had to be at the KS Sports office at 9am to sign waivers for the 9:31am departure. In Bermuda you cannot rent a Jet Ski on your own. You get your own Jet Ski but you ride out with a "leader" and a total of 6 riders. As they road out on their Skis we took pictures. I wanted to take pictures of them returning from the deck of the Dawn so we headed back. The tour takes 75 minutes which gave us time to walk back to the ship, take some pictures of the ship. go up to the 12th deck, get a drink and get set up in the front of the ship for pictures. I was able to take about 25 decent pictures until Nancy realized I was taking pictures of the wrong group. I re-adjusted and then was able to take pictures of my actual family. Once they were done they met us at the Garden Cafe for lunch. All three of them loved the Jet Ski experience and wanted to do it again. After lunch we left the ship and took a ride (complimentary) on the train that tours the Dockyard. We got off at the "Bermuda Fun Golf" (mini golf) and played a round (thanks Legit and Amber) at $15 a player. This was a lot of fun. The sun was intense but the course and views were gorgeous. We left the golf and visited all the stores on the Dockyard. Johnny bought some Cuban cigars and we bought a bowl for my Mother. We went back to the Dawn at 5pm. We showered and dressed for 7pm dinner at the Aqua. We had a great waitress (Nancy) and our best meal of the trip so far. We went to the 9pm "Second City" Comedy Show. We didn't care a lot for the show a year ago and we didn't like it any better this year. Once the show was over we went to O'Sheehan's for more wings and snacks. We have another early day tomorrow so we all went to bed around midnight. (miles walked around ship and dockyard today was 9.5) Day Five, Tuesday August 9th: We met early for breakfast at 8am. We had a 9am Catamaran/Snorkel excursion. I chose the "Restless Native" for four reasons. It had the best reviews, the best cost, the longest time out and the best "treats". The Catamaran tied up right near the Dawn and we all chose a nice comfortable spot on the netting with large bean bag pillows. The 40 minute ride was smooth and relaxing. We anchored close to a small private beach. You could swim, sunbathe, use a paddleboard, kayak or snorkel. Complimentary water, juice, rum swizzles or fresh cooked chocolate chip cookies were at our disposal. We got back at 12:30pm. Amber and Legit went shopping. The rest of us went up to the pool area. We all met up and went to O'Sheehan's for a delicious lunch. After lunch we went back to the 12th/13th deck to watch the Ship depart from Bermuda at 5pm. The Dawn left almost an hour late because two separate couple decided to saunter back to the Ship to the Jeers of their fellow cruisers. I'm not sure but at one point it looked like a security car was sent out to find the stragglers? Once the ship was out at Sea we went to the 7pm "Dave DaVinci show". We all liked the show but it wasn't one of our favorites. As good as his close-up show was (couldn't figure out how he did the illusions) the night show with the bigger props was a lot easier to figure out. Back to the Aqua we went and had our second best meal of the cruise. We were hoping to have a drink and celebrate my sons 21st birthday at midnight. Johnny had gotten so much sun and little sleep over the previous 3 days that he didn't feel well and fell asleep at 11pm so we would have to celebrate on his actual birthday, August 10th. We decorated the room with balloons, pictures and banners and went to bed. (miles walked around ship and dockyard today was 3.2) Day Six, Wednesday August 10th: We woke up early and gave Johnny his Birthday cupcake and gift. Johnny was glad that the clocks were set back and he could enjoy a 25 hour Birthday. We all went up to the Garden Cafe for breakfast at 9am. Nancy and I went to a show called "Bar bets and Tricks" which was fun. After the show we hung around the pool (clean water) until 1:30pm. We entered another Ping-Pong tournament (Legit won again) and played some family Shuffleboard. Nancy and I ate lunch at O'Sheehan's so that we could watch the Dave DaVinci Q&A that was happening in the Atrium. Back to the pool again until 5pm. We went to Venetian for a Birthday dinner. Our waitress (Baby) was great. The staff sang Happy Birthday to my son and brought him a cake for dessert. After dinner we went to the 9pm "Elements Show", which was very good. Once the show was over we went to the "White Hot Party" on the pool deck until 12:30am. We went to the cabin and the kids went to the After Party. (miles walked around ship today was 4.8) Day Seven, Thursday August 11th: We had breakfast in the Garden Cafe at 9am. We spent the day around the pool. we entered our last Ping-Pong tournament of the cruise and Legit won the trifecta. We went to lunch at O'Sheehan's and then entered the final Shuffleboard tournament of the cruise. Amber/Johnny won first place and Nancy/Legit got second place. Nancy and I went to the "Crew Talent Show" which was very good. We went to the 7pm show of "The Ineffable Two". This Duo replaced "Jocko and Maria". Jocko and Maria were very good but I thought the new duo was better. Their acrobatic skills were similar but we thought that the dance skills of Stefanie and Maksym were much superior. We went for a late dinner at the Venetian. We collected our prizes for the week at the Library and then went to the cabin to pack and had our bags in the hallway just before midnight. We dropped by the Bliss Lounge for one last visit and then had our nightly plate of chicken wings at O'Sheehan's. Our favorite wings were Chai (heavy favorite), Buffalo, Barbecue and Jamaican Jerk. We went to bed at 1am. (miles walked around ship today was 4.0) Departure Day, Friday August 12th: We set the alarm to wake us at 8am. We had the 9:55am exit (Pink) tickets. We did the final packing of our carry-off bags and then headed up to the Garden Cafe for our last meal. All the bars were closed so we couldn't get a "final breakfast drink". We finished breakfast and took some final pictures. Our color was called about 10 minutes early and we were off the ship and back in our car by 10:30am. I'm not sure why the security seemed so lax getting off the ship but it made for a quick exit. Restaurants: We only eat at the complimentary restaurants and most of the food was delicious. The only item that we all thought was bland was the "pasta to order" at the Garden Cafe. We had one lunch and two dinners at the Venetian and we loved all the meals. The room was beautiful and (as mentioned earlier) the only negative was the paintings. We had two dinners at Aqua (my favorite restaurant) and they were the best of the trip. Two of the best dishes were the Chicken Parm and the Beef dish. We ate at the Bamboo Restaurant once (Amber's favorite). The service here was extremely slow but the food was good and we enjoyed our meals. We had chicken wings at O'Sheehan's every day (Chai and Buffalo were our favorite). We had two lunches at O'Sheehan's and one dinner (fried seafood buffet). The food was very good. Some of our favorites were Caesar Salad (Johnny ate every day), Wings, Open Face Beef Sandwich, fries, soups and Reubens. This was also a great location to relax while listening to entertainment in the Atrium. Garden Cafe was our go-to restaurant. We did six of our breakfast here (did one sit down in O'Sheehan's), most lunches and Late Night Snacks. Our only complaint was the made-to-order pasta station. The sauce/pasta was very bland. We thought all the other foods were very good. We thought the greatest food improvement was the pizza. Upgrades/refurb: We thought that all the refurbishment made the ship look new. As mentioned, the only thing we really hated on the ship were the paintings in the Venetian. I guess that's pretty good if that's all we could find wrong. Food: We thought that the majority of food on the ship was from very good to excellent. Some of our favorites were the wings, reubens and open face sandwiches (at O'Sheehan's), beef, chicken parm, pasta dishes, Philly cheesesteak and fish (at the Venetian and Aqua), soup and several entrees (at the Bamboo), omelets, pizza, nachos, meats, taragon chicken and buffalo wings (at Garden Cafe). Many good appetizers but my two favorites were the scallops and breaded mushrooms. Entertainment: Lighting- I need to start this by saying that everything needing lighting in the Star Dust lounge was enhanced by the new lighting affects, which I assume was added during the re-hab. The quality and crispness of the lasers/lights was incredible. Band on the Run- my favorite show. Lots of singing and dancing. The new group of singers/dancers seemed to be an upgrade from last year. Showdown- Excellent singing presented in a show-like format. Second City Improv- We aren't big fans of Improv so we aren't big fans of this show. The nightime show which had a lot of scripted comedy was much better than the unscripted show in the Bliss Lounge. The Ineffable Two- very entertaining dance/acrobatic show. Only new show on the ship. Much better than previous acrobatic show that we saw on ship last year. Elements- very good show with a mix of many of the talents from the weeks shows. Dave DaVinci- We think he is a very good entertainer. His "close up" show was great, his night time show was decent. He used big props that gave away the illusions at night. Also enjoyed his Q&A and Bird Show. The music performers around the ship Masquerade Duo, Ariel, The Dawn Show band, Manila Soul and Caribbean Wave, were all very good Ocean Ride: This was the smoothest cruise I have ever been on. No rough seas and any rain we got was at night. UBP: We are not big drinkers but the UBP promo was a great opportunity for us to try new drinks and we were able to hang out at all the bars at some point. Out of the five of us only Nancy and I had the package. I won't mention how many drinks we had but it was a lot. We spent $198 on prepaid tips for the package and $17 for Boston drink taxes before we were in International waters. For $215 (the usual cost would be over $1000) it was a fun and different experience. Service: Service was excellent, almost everywhere. We didn't experience any employees with bad attitudes. Bamboo was the only place where service was extremely slow. Bermuda: Not much I can say that everyone doesn't know already. Gorgeous Island with beautiful beaches and lots of things to do. Excursions: Snorkel Beach- This is not a place to bring the family swimming. It has many sharp rocks and the beach is made up of mostly rocks. You should wear water shoes if you are going in the water. We have gone to this beach on each of our trips to Bermuda. The snorkeling is very good and it is inexpensive and close to the Ship. Jet Skis- We rented two at KS Sports at the Dockyard. If you take the earliest excursion of the day you save about $20 per Jet Ski rental. Kids loved this excursion. I would recommend booking in advance directly with KS Sports. Catamaran/Snorkel Excursion- This was a lot of fun. We did the early tour on the last day in Bermuda. This is a 3 1/2 hour tour. Cookies, Swizzles, Juice and water are all included plus free use of noodles, snorkel gear, paddleboards and kayaks. Cost was $65 a person. I would recommend booking in advance directly with "Restless Native". Bar/Drinks: With the UBP package promo the bars were very popular. NCL did a decent job dealing with the crowds. During sea days and during deck parties they put a smaller bar on the side of the pool. On sea days they also had one or two carts moving around the 13th deck. During peak times there were as many as 8 bartenders working the pool bar. There was always a bar without a line somewhere on the ship. If one bar had a long line we just went to another bar. I was surprised that bars weren't more crowded. Drinks sometimes varied from bar to bar. Misc: We didn't have any problems with our toilets. There were a few "out of orders" signs on the public restrooms. We had a great time using the Pool, Hot tubs and public areas. The Sports court and golf netting looked brand new. The other activities were all in good shape. Only issue was that there was an accident in the pool during the first Bermuda day (pool water can't be changed when ship is in port) which forced the pool to be closed during the days in Bermuda. This did not affect us because we spent all three days in Bermuda but I feel bad for anyone staying on the ship who couldn't keep cool during these days. During the pool days after we left Bermuda I noticed that their was an NCL employee constantly monitoring the pool and blowing his whistle when swimmers were violating rules (this was long over due). I heard a couple of rumors. One was that this was a result from the accident that closed the pool and NCL did not want to close the pool twice in one cruise. The second rumor I heard was that several cruisers complained about kids violating the pool rules and this was the NCL response (good response NCL). Read Less
Sail Date August 2016
We're a married couple 60 & 62. We drove from Pennsylvania and stayed at a motel in Worcester one night then drove to Boston the next morning. Didn't want to chance missing the boat due to traffic problems. I read another ... Read More
We're a married couple 60 & 62. We drove from Pennsylvania and stayed at a motel in Worcester one night then drove to Boston the next morning. Didn't want to chance missing the boat due to traffic problems. I read another review about the poop in the pool incident. Unfortunately things like this are hard to avoid when people drink too much. We had the "ultimate beverage package" too but never got out of hand. Other than the pool problem we enjoyed this cruise immensely. Some petty complaints: 1.We didn't find the comedy show funny, a couple of laughs here and there. 2. I made dinner reservations at some upgrade restaurants beforehand online. When I wanted to change one they said they didn't have any. It wasn't my error, I had them printed out from the NCL website. Oh well too bad for us, had to start from scratch and there weren't any good times available. 3 They could do a little more for latitudes members. We were silver latitudes members (now gold after this cruise) with this being our fifth NCL cruise. We got ship pins, a cocktail party which was basically a sales pitch for future cruises, and one chocolate each at bedtime. Some on board discounts were also available. We saved on a photo package. 4. Some public restrooms needed attention sooner than they got to them. We're Disney World people and the restrooms there are well attended, maybe we're spoiled. 5. They probably need more wait staff and / or kitchen help in the two regular sit down restaurants. Wait for food and service was sometimes too long. Overall a great time. Loved Bermuda and the one port of call cruise, sometimes you need more than one day in a port to do what you want. Bartenders were great considering the crowds they were dealing with; drinks were good and not watered down. Entertainment and on board activities were excellent. Embarkation and disembarkation went smoothly, parking at terminal is very convenient. We did the NCL Breakaway from New York to Bermuda in 2014 and did the excursions then. Saved money this time by doing the same excursion activities on our own. Read Less
Sail Date August 2016
We were a group of four ladies on a "girls" cruise. We had two inside cabins on the same deck on opposite ends of the hallway. We picked this particular cruise as we could drive to Boston and had a friend drop us at the pier -- ... Read More
We were a group of four ladies on a "girls" cruise. We had two inside cabins on the same deck on opposite ends of the hallway. We picked this particular cruise as we could drive to Boston and had a friend drop us at the pier -- no parking charges!! We arrived at the port about 12:45 and were on board by 1:30. Embarkation went smoothly. The customer service rep recommended that we head straight to the Venetian dining room for lunch. Much better than the buffet and while we were eating lunch they announced all cabins were ready. Once we finished lunch we headed to our cabins. This was my first Norwegian cruise. I have over 15 Carnival cruises behind me. We booked three weeks before sailing and picked inside guarantee cabins to keep the cost down. We were not eligible for the "free" dining or drink packages due to the type of cabin we booked. I had only made dinner reservations for the first and second nights -- one night in Aqua and one in the Venetian. We figured we'd do it once we were on board after seeing which we liked better. We didn't realize that the menu in both of those restaurants were the same, so it was only a matter of location/decoration that really mattered. The food was good in all "free" venues -- Aqua, Venetian, Garden Cafe, and O'Sheehans. We could not get any more reservations once we were on board. We just arrived a the dining rooms when we were ready and except for two night were seated within minutes. The big shows were fantastic -- the best I've seen on a cruise in a long time. We went four nights to the main show room. We did not go to the illusionist as it is not really our thing or one of the game shows. The later night entertainment in the Bliss Lounge was fun as well. Mostly dance party type events. I think the entertainment that they offered was very good. Just not a lot to choose from other than the show in the main show lounge and the later night dance party and games just before. There was a piano player outside the cigar bar that played for a couple of hours a few nights and the couple that sang in the Atrium (who were fantastic) each night for a few hours. They did show a movie in the atrium, but they only had table/chair type seating so not really comfy to watch a two-hour movie. The White Hot Party was a blast. But again was a dance party. I missed the piano bar, comedy club, a variety of night-time entertainment that Carnival has. Drinks were crazy expensive. A can of Corona was $10.03 and a mixed drink was between $12 and $17. There was a drink of the day that was $7.95. For those not on the drink package, it could add up quickly. We only had one or two drinks per day. I don't drink enough to warrant paying $80 per person per day to add the package. There were not a lot of bar waiters (due to the high number of people on the drink package). Once the first waiter who took our drink order the first day realized that we were not on the package, he approached us every time he saw us -- so our service was excellent. The buffet area is very congested and does not have a lot of seating. They seem to have a lot of couches and high top table out by the pool, which causes a shortage (or at least it appears to). I was worried after reading some of the reviews of the Dawn. But the ship was in good working order, staff was friendly, food was good, service was good. Bermuda is absolutely beautiful. Overall it was a lot of fun and I would sail Norwegian. Read Less
Sail Date August 2016
I loved this cruise. I went with my daughter, boyfriend, and sister. Entertainment was excellent. Loved the Freestyle. Hardly had a wait when ate at the restaurants. Food was good. Plenty of choices included in the cruise price. ... Read More
I loved this cruise. I went with my daughter, boyfriend, and sister. Entertainment was excellent. Loved the Freestyle. Hardly had a wait when ate at the restaurants. Food was good. Plenty of choices included in the cruise price. Service people were excellent and always polite. My sister and me had a state room. A little small but very nice. We were on the 10th floor. It was a great floor to be on. Embarkation was very organized out of Boston. We were called by groups. Disembarkation was great. We got to take our own suitcases off the ship They would have got a five. The reason I am giving a 4 is you had to pay $19.95 each time you participated in Deal or no Deal. That would have been almost $60.00 if I played all 3 times. Bingo was $39.95 when I went to play so I skipped that. If they would lower the prices, maybe more people would play. The pool was small but plenty of seating around it. The ladies bathrooms are small and at times some of the stalls were not working probably. All in all, I loved the Freestyle and would definitely would want to go on a Norwegian cruise again. By the way, my sister and I went on the Glass Bottom Snorkel excursion and really liked it. Read Less
Sail Date August 2016
I chose this cruise because it's convenient and I love Bermuda. I live in MA so cruising out of Boston is very easy. This is the second time I taken this cruise. The first time, in October 2015, we thought it was good but not ... Read More
I chose this cruise because it's convenient and I love Bermuda. I live in MA so cruising out of Boston is very easy. This is the second time I taken this cruise. The first time, in October 2015, we thought it was good but not spectacular. The ship is older and doesn't have the extras like water slides and such. Not a big deal to me because we are older but if you have kids, there are better ships. This time, we were a little disappointed. I didn't feel it was as good as it was in October. First, we had a group of 8 cabins in total. One of our rooms had a plumbing issue in the shower on the first morning. While I understand things happen every now and then, it took two days to fix. Second, I was very disappointed in O'Sheehans. The food was not very good at all. We ate there twice. The first time, we just wanted a snack and since the buffet wasn't open, we ended up here. We ordered nachos and they were terrible. Small portion, stale chips and cold nacho cheese lightly drizzled over the top. I don't even remember what I had the second time as it was unremarkable. Third, would be the hours of the buffet. I remembered at least parts of the buffet being open later, if not all night, which is why we ended up at O'Sheehans two nights, where as stated above, we were disappointed. Last but not least was the bar in the pool area. I believe it was Tuesday night when the bar was closed from sundown on. When we asked if the bar would open, we were told there weren't enough people to warrant opening. However there seemed to be a lot of people there to complain about it. There wasn't even a crew member taking drink orders. My group had to go back and forth from the pool to O'Sheehans (Deck 12 to Deck 8) for every drink. I love Bermuda and I love the convenience of sailing out of Boston but will probably not do this cruise again. Read Less
Sail Date July 2016
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.7
Entertainment 4.5 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.8
Family 4.0 3.8
Shore Excursion 3.5 3.7
Enrichment 2.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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