252 Norwegian Dawn Bermuda Cruise Reviews

We have sailed on the NCL Dawn three times.Always have enjoyed.This time was no exception.The Dover Sole at Le Bistro was so delicious.Patti and Jose in the Atrium each evening performing was wonderful. The only negative we found was ... Read More
We have sailed on the NCL Dawn three times.Always have enjoyed.This time was no exception.The Dover Sole at Le Bistro was so delicious.Patti and Jose in the Atrium each evening performing was wonderful. The only negative we found was the twenty year olds in the suite next to ours who got so drunk and had screaming girls at 3am pounding on their door.Who do you call on a ship in the middle of the ocean at 3 am to report this kind of event?This only happened on the last night out but left such a terrible memory.Our suite on deck 12 was very large and our room steward kept it very clean.Our butler was pleasant.Not our best ever butler but he tried very hard. All the meals were very good and we had no complaints.Bermuda was beautiful as always even after a hurricane.Such a special island.We hope to sail on NCL again soon. Read Less
Sail Date September 2019
We picked the Dawn because of the Garden Villa Suite. We had a total of 16 traveling with us and this ship provided the best living and deck space to get together each day. As with other reviews, the room was fabulous and the ship was ... Read More
We picked the Dawn because of the Garden Villa Suite. We had a total of 16 traveling with us and this ship provided the best living and deck space to get together each day. As with other reviews, the room was fabulous and the ship was good too. Roal and Jairus, our concierge and steward, were the two that made the suite life sweet. There were no requests made that weren't met with "let me see" and soon after have it happen (with one exception that I will mention later). They took care of the 16 as if everyone was staying in the suite. We were so spoiled in one week's time that everyone has a slight case of the blahs with the real life some two weeks after returning home. Another benefit of the suite is the use of Moderno restaurant for breakfast and lunch. We did this many times and the food and service was far above the buffet. We had a couple of hiccups such as NCL changing the itinerary the night before sailing due to Hurricane Florence. Everyone packed for Bermuda but we ended up in Canada. Don't fault NCL but they did little to make up for the disappointment. Everyone received a $30 credit which was a nice gesture but not proportional to what people spent on the cruise. The other head scratcher was that we had to pay for drinks brought up to the room even though we had the drink package. We had our own butler who was supposed to bring food and drinks so it wasn't a staffing issue. The rationalization given was that we had 6 bottles of booze that we selected as part of the suite and they gave mixers so we could make our own drinks. In the end, we would go on the Dawn if we got the chance to get the Garden Villa Suite. Read Less
Sail Date September 2018
This was supposed to be a cruise to Bermuda until Florence reared her ugly head. We were notified late Thursday night via text that our cruise leavind Friday morning would now be heading to nova Scotia and bar harbor Maine. No ... Read More
This was supposed to be a cruise to Bermuda until Florence reared her ugly head. We were notified late Thursday night via text that our cruise leavind Friday morning would now be heading to nova Scotia and bar harbor Maine. No complaints about the cruise itself. The staff was polite & accommodating. The food was good, although the buffet could have been hotter. Only complaint is reimbursement for the difference in cruises. I dont mind paying for the cruise I took, but when I look on the website it's $300/person less than what I paid! By the way, this was our 1st cruise, but I hope it won't be our last! Although Florence ruined the location we made the best of it. I was amazed how friendly the other guests were. People would just start talking to each other like they knew each other for years. It definitely was a relaxing atmosphere! Read Less
Sail Date September 2018
Boarding in Boston was quick and easy-rooms on-board ready early and luggage arrived at stateroom before 5:30. Entertainment not as great as prior cruises but Jose and Patti as well as Hotwire were very entertaining. The Tina Turner ... Read More
Boarding in Boston was quick and easy-rooms on-board ready early and luggage arrived at stateroom before 5:30. Entertainment not as great as prior cruises but Jose and Patti as well as Hotwire were very entertaining. The Tina Turner tribute show by Ass't Cruise Director LUZ was phenomminal. Cruise Spent a lot of evenings in the atrium bar-Java Cafe. The bar staff were excellent-a definite credit to Norwegian. Ate at several specialty restaurants-Cagney's-Los Lobos-Le Bistro. Don't see the need for a men's pants dress code in Le Bistro- not necessary as long as you are in Bermuda-Bermuda shorts should be sufficient. Los Lobos was an OK experience-food was good but certainly not any better than the main dining rooms-Venetian or Aqua. We really enjoy Cagney's and the staff there seemed to go out of their way to make the dining experience special-well worth the price. Ate at the Bamboo cafe-very nice,especially considering it is a complimentary dining venue. Disembarking took less than 20 minutes. Boston is a great port! All in all another really fun Norwegian cruise. Have a 19 day Panama Canal cruise scheduled and booked 2 New England/Canada cruises while on board-Cruise Next staff very helpful as were all staff on-board-that's why we continue to sail Norwegian ! Read Less
Sail Date August 2018
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people ... Read More
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he didn't even informed us that pictures didn't come out right & let's take it again. The entertainment was very good. overall it was good experience. might try again for different destination. Shore Excursions is waist of money. don't do it. better of buying after you reach to Bermuda. it was much cheaper there. Dining staff & also Garden Cafe was really good. you can do plenty of activities at the cruise. they had programs lined up for all day. We had three children with us & they had a good time. Remember to take lots of pictures by yourself. can't trust their staff for pictures & also very expensive. Read Less
Sail Date August 2018
I am from Boston & it was the main reason we chose this cruise. Took Carnival from Bahamas & had lots of fun so took Bermuda from home town Boston. Whole process was very easy from start to finish except Photography Dept. Would ... Read More
I am from Boston & it was the main reason we chose this cruise. Took Carnival from Bahamas & had lots of fun so took Bermuda from home town Boston. Whole process was very easy from start to finish except Photography Dept. Would love to do again to Alaska with the same cruise line. Our cabin was really really good. the service was good. The story I want to recognize their two employees in dining room. His name is Jason & his boss Robin. since we are vegetarian, they took care of our food every lunch & dinner. they were so nice to make sure that we have a good time. miss you guys both. The cruise director was very funny & nice. overall it was a memorable trip. would do again with same cruise line. Weather was really nice. they provided ferry for free to go to St. George & we had really good time there too. Read Less
Sail Date August 2018
Sailing from Boston is very convenient as we live in the area and we love Bermuda. Theses two factors led us to choose to sail on NCL Dawn. We loved the casual dress onboard. It was a very relaxing cruise with Good food and service. ... Read More
Sailing from Boston is very convenient as we live in the area and we love Bermuda. Theses two factors led us to choose to sail on NCL Dawn. We loved the casual dress onboard. It was a very relaxing cruise with Good food and service. Bar, lounge and atrium entertainment was excellent. The theatre entertainment could use improvement. Dancers very good but in need of production improvement. Bingo and Deal or no Deal Game are just money makers for NCL. Large prize bingo is a coverall which must be done in 47 numbers. I felt there should be $500 coverall for each day given the cost of bingo cards. Venetian Main Dining room ( aft) is much prettier and brighter with large windows than Aqua Dining room which is midship. Embarkation and disembarkation were very efficient. When first getting onboard the Venetian is open for seat in dining and well as Gadren buffet. We opted for the Venetian and it made the day very relaxing instead of crowded and harried at buffet. Read Less
Sail Date August 2018
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as ... Read More
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as expected. We had very calm seas and the weather was hot and sunny. public transportation on the island was spotty so use boat shuttles. St George limited on thingdss to do, Horseshoe Bay is very small. Most staff were friendly and helpful. Flex dining was limited more than expected. Great going out of Boston harbor and avoiding need for flights. One item sticks out, very hard to hear announcements over the intercom at all times, very frustrating at times. Boat interior was clean but aged. Restaurants very clean, Aqua was very loud, only used for dinner. Eat early for shortest wait. Would definately take cruise again same time of year, I think overall cruise a good choice if wanting to relax . Read Less
Sail Date August 2018
We had a great time on the cruise. We went to celebrate our 50th wedding anniversary. We upgraded to a balcony room and was so happy we did. We went with 5 other couples that we knew, they all were celebrating there anniversary, All of ... Read More
We had a great time on the cruise. We went to celebrate our 50th wedding anniversary. We upgraded to a balcony room and was so happy we did. We went with 5 other couples that we knew, they all were celebrating there anniversary, All of us had a awesome time on the cruise. We loved the entertainment, especially Patti and Jose. The food was great and our bartender at dinner, Michael, was outstanding. We would definitely do this cruise again. Our room was great and our room attendant Dinky was great. Our cruise was a very memorable time and we had great weather and the seas were so calm. We went to horse bay beach and had a fantastic time, what a beautiful beach. I would highly recommend if senior citizens go to the beach they take a taxi and not go on public transportation, there are too many stairs! Read Less
Sail Date August 2018
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of ... Read More
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of quality entertainment options of the larger ships such as the Epic and Getaway. With this said, don't miss the Elements performance in the Stardust Theater. It is very good. Bands around the ship were all very good, but the music by the pool was far too loud. This isn't uncommon, but it really isn't necessary to have it so loud, as it can be heard very well in the far reaches of the pool area and beyond. There were many trivia games, which I enjoyed, but most took place in Gatsby's lounge, which has a very smoky environment with proximity to the casino and cigar smoking room. Even when people aren't smoking, the stale smell of smoke permeates the area. It is also too small to accommodate the number of people who like to play most of the time. NCL has a free ferry that goes to the island of St. George two of the three days while docked in Bermuda. We spent the day doing this and walking all over St. George from the dock and it was a fantastic time visiting the Unfinished Church, Tobacco Bay, and other areas. Read Less
Sail Date August 2018
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was ... Read More
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was unhappy and unfriendly, the food had gone downhill, and every cruise (regardless of itinerary) had the same "formula" and feel. They redeemed themselves this time! The staff was happy and responsive and helpful - which made everything so much more pleasant. The food - still just o.k., but they were trying, and some things were actually very good in the main dining rooms. Activities - I noticed that they added some interesting activities - things like paper box making, origami, Spanish lessons - not just things that either cost money or are the silly activities by the pool (like sexy legs contests). Someone in our party had 2 food allergies, and we were so impressed and relieved that they were all over that in the dining room, and had the situation completely under control. We like NCL because of the membership you can get to the Mandara Spa for the week, and that always is something we enjoy, and we did! Only complaint is that when my 20-year old daughter had a massage, the massage therapist was rude and too heavy on the cross-sell, which detracted from the experienced. We will definitely consider NCL again when we decide to book another cruise. They redeemed themselves and won us back! Read Less
Sail Date August 2018
We chose this cruise to celebrate our 40th anniversary and to just relax. We did both. It was such a wonderful time. We went to see a bunch of shows Element which which was great. A comedian who was very funny. A juggling comedian who was ... Read More
We chose this cruise to celebrate our 40th anniversary and to just relax. We did both. It was such a wonderful time. We went to see a bunch of shows Element which which was great. A comedian who was very funny. A juggling comedian who was also great. We ate at Cagney’s steakhouse twice . which is a must . Moderno And the main dining rooms are great too. Did not care for the Buffet .The bands playing at the pool were great to listen to. Embarkation was easy just go where they tell you the lines move pretty quick. Disembarkation don’t keep your luggage. Pick a color it is much better than waiting in the line that goes all over the ship. We did one excursion and that was the glass bottom boat. Worth the 69 dollars . A lot of interesting tips about the island from the captain. Read Less
Sail Date August 2018
We decided to go on this cruise simply because we live in New England and it departed from Boston. We have been to Bermuda before and love this beautiful island. We found embarkation and disembarkation smooth but it seemed to take a ... Read More
We decided to go on this cruise simply because we live in New England and it departed from Boston. We have been to Bermuda before and love this beautiful island. We found embarkation and disembarkation smooth but it seemed to take a long time. The Norwegian Dawn is an older ship. We did find it difficult to get around -- there are some spaces in the ship that are hard to access. I wished I had a map! We like live music. We heard the Rockaway Duo, the Showband, a band in the Bliss Lounge (sorry, I can't recall their name), and Paul Mullen on piano/vocals. The Rockaway Duo was our least favorite. (The vocalists were often flat!) We loved the Showband, a Jazz band that played in the Atrium. We planned our day around them so we could be sure to hear them. The Bliss Lounge band was good -- we enjoyed them and did go and dance one night. Paul Mullen was very good. After we heard him in the Atrium, we went down to Gatsbys to hear him again, but there was so much cigar smell there that we ended up leaving. The comedian, Julie Barr, was good. We went to three of her shows. I'll admit, I didn't love the mature audiences show. (Why is it that F bombs are considered so funny? I am just not sure.) The best thing we saw was the Elements show. Dancing, acrobatics, magic --impressive and entertaining. We also went to see magician PJ Wen in his own show and loved it. We ate most nights in the Venetian. I enjoy sampling foods I would not want to pay for in an ordinary restaurant. I had risotto, gnocchi, and salmon tartar. All very good. We also tried Bamboo and loved the sushi but were disappointed in the other offerings there. We ate in the Garden Cafe every morning and always found something to enjoy for breakfast. Our daughter ate hamburgers in O'Sheehan's. I was glad there was a pub that was included.. although the portions were small. All in all I found the food to be very good. The service on the Dawn is really great. All the workers there are friendly and helpful. I can't say one bad thing about any of them. We had a couple's massage in the Spa. I enjoyed the hot stone massage. Hubby had a deep tissue massage which may have been a little much for him -- he was sore for days! I liked the massage but not the hard sell for about $400 worth of products afterwards. I don't think I would spend $300 for massages again. We did not do any excursions, preferring to just do our own thing. We went to Church Bay for snorkeling. (We brought our own equipment from home) I enjoyed it, but there are a lot of rocks and the surf was rough. It was challenging for my daughter, who is not the best swimmer. The next day we went to Horseshoe Bay and snorkeled in the cove there. It was much better for her. We brought along a Nikon Coolpix waterproof camera -- taking underwater pictures was really fun. After our time in the cove, we went to the beach, rented a chair and umbrella ($33) and just floated in the lovely, turquoise blue water. The surf was so gentle -- I saw a man there standing in the water with a beer in one hand and a book in the other. The sand in Horseshoe is soft and there are no rocks underfoot. Basically, it's a perfect beach. On our third day, we spent the morning in Hamilton doing some shopping and went to Horseshoe for a few hours before returning to the ship. For transportation in Bermuda, we took either a public bus, van, or the ferry to Hamilton. There is a bus stop in the Dockyard, and Bus # 7 goes to Horseshoe. It's a ten minute walk from the bus stop to Horseshoe Bay. To get to Church Bay, we took a van ($7 per person) and they let us off there. There's a long stairway to get down to the beach. When it was time to leave, we ended up standing on the street flagging down taxis and vans ... finally one stopped and took us back to the Dockyard. The return trip from Horseshoe was not a problem; the vans line up there to transport. We used all American money with no problems -- they made change in American money as well. My 15 year old came with us. She suffered from seasickness while at sea, but loved the time on the island. I don't think I will ever take her on a cruise again, since she was so miserable. For internet, we purchased the social media package, mostly for our 15-year-old daughter, who could not be away from her SnapChat for a whole week. We were very satisfied with it. No, we could not watch videos, and no, we could not post pictures. But Facebook messenger worked, and we were able to communicate with family at home using that. Very helpful. And I did like posting about our vacation, which is something I have never been able to do before from a cruise ship. We bought one package. My daughter was the one who used it most; but I could and did use it also. I would log on, and it would tell me another session was in use and did I want to end that session? And I would end that session (often to complaints from my daughter) and then I logged on, did my quick perusal of my social media, and logged off. Husband liked it because he could use Facebook and Twitter to get the latest sports scores. We were at sea when Aretha Franklin died, and we were able to get the news from Twitter. In fact I did a few quick searches for other things on Twitter, similar to the way I might use Google, and got the info I was looking for. It was unlimited. I ran into a few people who had purchased minutes, and they had to be aware of their use. We did not.It was only slow on our last evening (presumably because people were trying to use up their minutes.) Otherwise we were satisfied with the speed. And, if anyone cares, my daughter was on an iPhone and I was on an Android phone. No difference. My husband and I loved our trip on the Dawn and will certainly take other cruises. Read Less
Sail Date August 2018
I wanted something nice but not too far from home as this was our first time cruising alone, my 14 year old daughter and myself. We live an hour away from Boston so this was a no brainer. We have been on many other cruises but we always ... Read More
I wanted something nice but not too far from home as this was our first time cruising alone, my 14 year old daughter and myself. We live an hour away from Boston so this was a no brainer. We have been on many other cruises but we always had other family members along. Royal, Disney and other Norwegian to name a few. We love the cruising concept. All in all the cruise was wonderful. The ship is an older ship so it was showing some wear. The weather for the most part was perfect. We had 2 days of rain/clouds but luckily on sea days. Bermuda has so much to offer. Something for everyone. Staff were very nice. The down sides for me were, on the rainy days, the ship did not have much to offer. We watched movies in our room. 3 days in Bermuda is not enough. They could make it 4 and have the ride home be quicker taking a day and half like the ride there. The pool is so small that sea days, 2300 people trying to find relief on deck or in the pool is almost impossible. I am lactose intolerant so eating was a big problem. I did inform my travel agent who in turn did let the ship know when I booked. But I still had to explain it every meal to every staff. Then the food that wasn't cooked in butter or a cream was so minimal I found myself frustrated most days. And one day even after explaining it to my waitress she still delivered to me a potato with butter and sour cream. And the food I had that meal must of had dairy for I did get sick that night. Cooking for such a large amount of people I am sure is difficult. But dairy allergies are very common. I would have thought they would have made a better selection of foods to choose from or just ways to not add the dairy to mine. The last disappointment was the night activities. We could go to shows but after that the dancing became 18 and older. Only one night had dancing near the pool that we could join. My daughter and I wanted to dance and have fun. But being 14 she couldn't go to the place they had it. I know they are concerned about kids drinking, but like us there are families that want to stay up late, be together and just dance. All in all we loved the cruise. We recommend it to all and will do it again soon. But if the cruise line could consider a better way to handle, food allergies- maybe a bracelet to be worn to alert staff to issues and have more foods easily prepared w/o dairy, maybe adding more family nights to allow families of all ages to dance the night away and to spend less time at sea and more on the island then the cruise would have been perfect. For us at least. Read Less
Sail Date July 2018
This ship is older. Our cabin was great (good size) except it was an obstructed view.....it was NO view both windows were blocked could see nothing! Had a great band on board that played by the pool at night. Comedian was good. The ... Read More
This ship is older. Our cabin was great (good size) except it was an obstructed view.....it was NO view both windows were blocked could see nothing! Had a great band on board that played by the pool at night. Comedian was good. The piano bar was good but closed too early 10-10:30PM. Best way to see Bermuda since staying on the island is very expensive. It is a beautiful clean island. We love it! The specialty restaurants are good but no longer offer lobster on the menu. The worst thing about the cruise was the disembarkation. The WORST EVER on a cruise ship. We cruise twice a year and have NEVER had such a long horrible process. Stood in line for over an hour. No organization, people getting in line when it wan't their time, people cutting in line right by the exit (with no one to stop them) after we stood in the line for an hour. Thank goodness our flight was later or we would have missed our it. Service was great all the workers were very friendly and helpful. Read Less
Sail Date July 2018
We chose this cruise to celebrate my early retirement and to take a vey much deserved break. We loved the convenience of being able to sail directly from Boston without flights involved. We traveled just as a couple this time, but home ... Read More
We chose this cruise to celebrate my early retirement and to take a vey much deserved break. We loved the convenience of being able to sail directly from Boston without flights involved. We traveled just as a couple this time, but home to do a family cruise perhaps next June. The staff is exceptional and we loved our cabin steward, Dragan. Dining was excellent overall. We met some amazing people, and Bermuda is so worth visiting! The ship is aging, and there was very sting odor of mold on the lower decks in particular. I became ill by our last day, even with obsessive jabs washing, sanitizing and using all forms of illness avoidance techniques. I have pneumonia, which could be did Yo exposure to mold or just the contact with the large population. The conduct of passengers was an issue, and many of the guests over imbibed, which was unpleasant at times. I would recommend where there is card tracking and technology to allow monitoring excess of alcohol consumption, more should be done fiduciarily to protect ALL passengers. Any establishment that serves alcohol is legally bound to refuse service when guests are visibly intoxicated. There were public disturbances including outbursts in specialty dining establishments, violence between guests, vomiting in areas of food service (Garden Cafe, deck 12). and on deck due specifically to this issue which we feel could have been controlled with substantial efficacy and needs to be addressed with policy changes. There were paper thin walls as well which certainly added to the cruise experience at times, on many levels. However, all staff handled each event with professionalism, care and extreme efficiency, enduring much to maintain a safe and pleasurable cruise overall for each and every guest. We were treated as royalty and are exceedlngly grateful for this care. I would recommend this cruise and ship. Read Less
Sail Date June 2018
Best meal was at Cagney's steak house ( additional charge ) I would think long and hard about cruising again.. I will say the customer service was excellent! The ship was very clean. pool could be bigger ,maybe just an ... Read More
Best meal was at Cagney's steak house ( additional charge ) I would think long and hard about cruising again.. I will say the customer service was excellent! The ship was very clean. pool could be bigger ,maybe just an adult only pool. Elevators extremely slow. waiting line for drinks was long and slow, need more bar help . Food was ok.. got sick of the same thing every day.. Never hot!! except at pasta and omelet stations. more smoking sections needed ( one on every deck would be better) Maybe some sun shades on pool deck tables it Got really hot trying to play cards in the direct hot sun. Plenty of entertainment to keep you occupied. The open decks should have chairs so you can sit and look out at ocean maybe a secured bench. The safe in our room wasn't working called but never fixed good thing we had family in other rooms we were able to keep our stuff in their safe. Read Less
Sail Date June 2018
We’ve taken several cruises on the Dawn and this was another terrific time. Embarkation was relatively easy. The crew, as always was excellent , friendly and helpful in every manner. The food was very good, the breakfast buffet in the ... Read More
We’ve taken several cruises on the Dawn and this was another terrific time. Embarkation was relatively easy. The crew, as always was excellent , friendly and helpful in every manner. The food was very good, the breakfast buffet in the Garden cafe is very good . Highly recommend Cagney's steakhouse. The comedy show was really good. Would recommend having the luggage picked up on Thursday night and pick it up in the terminal after disembarkation. This was easier than waiting in line carrying our luggage . However, the highlight of this trip was the greeter at the Garden cafe , It really was such a joy to be in his presence. Singing and interacting and having such a positive effect with everyone he came in contact with is the most memorable part of our trip and certainly hope that he is on the Gem in the future , Happy Happy Washy Washy !! Read Less
Sail Date June 2018
I have nothing to compare, but the Norwegian Dawn far exceeded all my expectations! Teppanyaki, Cagneys, Moderno, Aqua and Venetian were all excellent for food. The buffet was very good, also! Didn’t enjoy Los Lobos at all, except ... Read More
I have nothing to compare, but the Norwegian Dawn far exceeded all my expectations! Teppanyaki, Cagneys, Moderno, Aqua and Venetian were all excellent for food. The buffet was very good, also! Didn’t enjoy Los Lobos at all, except their chips and salsa. I was surprised that there was only one small pool onboard. It was always crowded. My husband surprised me with a 5-day Thermal Suite pass to the Spa, so I spent time in the lap pool. R Everybody, other cruisers and staff, are extremely friendly! I really enjoyed meeting everyone. One thing I found was that Guest Services doesn’t try very hard to help most of the time. I won a prize on Deal or No Deal on Saturday. Every day I went to them to inquire about it and was told to check back the next day! Finally, on Thursday morning, Jessica got in touch with the entertainment committee, who realized the winners’ list wasn’t accurate. No one should have such a struggle to get what they are due! Best part? My husband is down to take another cruise in the future! Read Less
Sail Date June 2018
We chose this cruise because it was embarking from Boston which is about an hour drive from home. We also had been wanting to see Bermuda again. We enjoyed the cruise even though we left Boston four hours later than we were supposed to due ... Read More
We chose this cruise because it was embarking from Boston which is about an hour drive from home. We also had been wanting to see Bermuda again. We enjoyed the cruise even though we left Boston four hours later than we were supposed to due to a late beer truck delivery. The entertainment was very good and offered a variety of different options. It was nice to have a cruise ship stay in port overnight and be able to explore the island at night. We had a balcony cabin that was plenty roomy and comfortable enough for the wife and I.The balcony is starting to show it's age and could use some sprucing up. Still nice to have though. The cabin only has one power outlet so if you need to charge several electronic devices at once a power strip would be a good idea. We found the staff to be very friendly and helpful. Getting on and off the ship couldn't have been any easier. If you have cruised before I must warn you it is an old ship even if it was remodeled. We had a few plumbing issues that affected our section of the ship but were resolved in a reasonable amount of time.Over all a very good cruise which we would recommend. Read Less
Sail Date June 2018
Ship was clean, service was great, with the exception of getting drinks, little slow, with the advent of drink packages the days of drink waitstaff everywhere you look are over. Food was great except for specialty restaurants, again as ... Read More
Ship was clean, service was great, with the exception of getting drinks, little slow, with the advent of drink packages the days of drink waitstaff everywhere you look are over. Food was great except for specialty restaurants, again as with the beverage package destroying the ease of getting drinks, the specialty restaurant package has made it tough to get reservations. If not for these two small issues would have been 5 stars. All said still enjoyed it. Cabin was always kept clean. Room steward was great always on top of things. Pool area was clean with good entertainment most times throughout the daylight hours. Was traveling with a large group which made eating together challenging. Ncl was no help with advance reservations for dining with a large group. Restaurant reservations onboard helped us get reservations throughout the week but only main dining rooms and not til 8pm. Also left Boston 4 hours late which was a bit of a downer. Cruise would also be much better if it left Bermuda a day later and didn’t take 2 1/2 days at 10kts to get home. Read Less
Sail Date June 2018
We loved the idea of our first cruise being to Bermuda, where we could explore for a few days instead of only a couple hours. Bermuda was AMAZING. The people are so genuine and nice. We rented scooters to tour the island and found some ... Read More
We loved the idea of our first cruise being to Bermuda, where we could explore for a few days instead of only a couple hours. Bermuda was AMAZING. The people are so genuine and nice. We rented scooters to tour the island and found some wonderful spots to explore (a mix of local haunts and touristy attractions). I will visit Bermuda again for sure. I fell in love with the country and the people. The ship food was fantastic. We did a 3 meal plan to be able to explore some of the specialty dining. Le Bistro and Moderno were our favorites. We were less than impressed with the spa staff. Having gotten many massages in the past, we wanted to add this to our cruise experience. Our 75 minute massage consisted of about 10 minutes of them telling us what was wrong with us do to our requested massage points and then them continuing to babble on and on, pressuring us to buy more services and products the entire massage. It wasn't even a little bit relaxing. Such a waste of our time and money. Next time we will avoid the spa completely and get better spa service the day before leaving. Another tip would be to skip the 'Shopping Shannon' or 'Shopping in Port' presentations unless you are going with the intention to buy diamonds. We did end up buying some lovely jewelry, but had no intention of spending $15,000 on jewelry and her entire spiel was on jewelry instead of helpful shopping tips, such as go to the scooter rental store to get snorkel gear for $25 instead of $40 in the other stores.... or shop in Hamilton for better prices than in the Royal Navy Dockyard. These were the tips we thought we'd be getting. Read Less
Sail Date June 2018
It’s a smaller ship so of course you don’t get all the amenities of a larger ship like multiple large pools, and slides and a few other things such as a devoted comedy area. It was easy to navigate after walking around for a few hours, ... Read More
It’s a smaller ship so of course you don’t get all the amenities of a larger ship like multiple large pools, and slides and a few other things such as a devoted comedy area. It was easy to navigate after walking around for a few hours, the staff was amazing and I personally loved the washy washy guy even though some of the older crowd weren’t very fond of him. The complimentary food was good and little to no issues other than a bit of a wait. The guest entertainment was fantastic and the Elements show was fantastic some of the dancing can be a little risqué and seemed unecessary at times, but since it has been produced by Norwegian you’re stuck with it for a while until they revamp the shows. Overall staff and crew and fellow passengers all become like a family and greet you every morning, day, and night. Read Less
Sail Date June 2018
1st time on a cruise was an overall positive experience. The staff on the Norwegian Dawn was terrific! Everyone was helpful, friendly and incredibly hard working. We got a mini suite with a balcony. The room was comfortable and it was ... Read More
1st time on a cruise was an overall positive experience. The staff on the Norwegian Dawn was terrific! Everyone was helpful, friendly and incredibly hard working. We got a mini suite with a balcony. The room was comfortable and it was so nice to be able to open the balcony door, sit outside and enjoy the view. We came back every night to a tidy room with a new "towel animal" to surprise us left by our concierge. We were on the 11th floor, which was a bit noisy due to the restaurant being directly above us. I recommend the 10th floor for a quieter room. Lots of activities were offered, the restaurants were great. The meal package for the restaurants was well worth it as was the alcohol package. Get up early to make sure you get a lounge chair on the deck. I also recommend booking something at the spa (I got a wonderful facial). Our cruise went to Bermuda, which was amazing! I wish we had more time to explore but the cruise ship offered many excursions during our 2 1/2 days, and a free ferry to St Georges. The perfume factory was a great place to experience. The boat was a bit dated and the elevators were slow but overall my 1st cruise was a very good experience! Read Less
Sail Date June 2018
This was DD's college graduation cruise, and she brought her high school best friend, who had also just graduated. Had the suite decorated and a cake delivered. Made them both quite happy! Total party was Mom, Dad, son, daughter, ... Read More
This was DD's college graduation cruise, and she brought her high school best friend, who had also just graduated. Had the suite decorated and a cake delivered. Made them both quite happy! Total party was Mom, Dad, son, daughter, graduate daughter, and best friend. Arrived in Boston a couple of days early. Stayed in a lovely VRBO that accommodated all 6 of us. Walked the Freedom Trail. Went to the ship early, since we had the GV. Terminal was very busy and the suites area was very small and quite crowded. We were escorted through as soon as customs cleared the ship. I have to say that the GV has more SQ FT than my house. Three of us play the piano, so I had requested it be tuned, which they did on the first day. There was a wedding party in the adjacent GV and we had piano wars one morning, which was quite fun. We did have dinner in the suite a couple of times. Private hot tub and sauna were GREAT! Excellent service from Jane, our butler, Gian, our Concierge, and Conrad, our steward. Went to a few shows. If you are on the Dawn, I would highly suggest seeing Elements (which is a Cirque du Soleil-like production), Jose and Patty (who sing in the atrium and have a show in the theater), and PJ, the magician was quite entertaining. During our first night, we ate at Los Lobos. The table-side quacamole was very good, but everything else was pretty blah. Moderno was excellent; Cagneys was excellent. O'Sheehans always great for wings and fajitas. Le Bistro was fine. La Cucina was warm and loud when we were there; ended up leaving after 45 minutes without main course. (Asst. Matre "d very apologetic and sent meal up to our room, with dessert, which was nice.) Bamboo was very good---almost didn't try after Pearl experience, but glad we did. We did lots of trivia, made a Gecko, learned dances, etc. Cruise Director staff was very enjoyable. We did not buy the spa pass because our suite had a personal hot tub and sauna. However, we did get the 10/20/30% off on massages. I didn't know before, but evidently you can forgo the 10% and get the embarkation special (which is extra time), so we opted for that. Overall, staff was friendly and engaging. Completed several hero cards. Bermuda had lovely weather. We did the Bermuda Triangle evening cruise through the ship. The captain was quirky and quite enjoyable. We rented bikes the 2nd day and tried to make the whole island. HA! I thought we would stop along the way and check things out....oh, no, my DH thought it was a race. Lots of hills in Bermuda. Who knew? Ended up going from Dockyard to Hamilton. DS and I separated from group for a short while without $$ or IDs....but the people on the island were very nice and even helped me when my pedal bike needed some tightening of the kick stand. Once group back together, we paid to catch the ferry back and turn in bikes----personally, if I never see another bike, I will not be sad. On last day, took ship ferry (which is very nice and quite big) over to St. Georges. Did a little shopping and ate at The Wharf, which was expensive, but good. Both DH and I think we should visit Bermuda again, as we didn't see all the things we wanted! I spent time every day in the casino. I play craps. Tables run $10. Ended up donating all my money, but for the most part had lots of fun playing. Which is the moral that I pass along to my kids....only play what you are willing to lose, and generally budget what you would for an evening of fun, because that's all you can count on getting. Once back in Boston, we had planned for water taxi from ship to store luggage (more sightseeing), then on to airport. However, the GV comes with transportation back to airport. I didn't know that. So, ended up taking provided transportation to water taxi luggage place, then went to aquarium, then water taxi to airport. There is a shuttle bus from water taxi drop off (you have to walk up ramp with luggage). Water taxi is nothing fancy, but I thought it would be an adventure. They have a cruise ship special of $25 to pick you up near ship, store your luggage, then take you to airport. Since we did this trip in May, the weather on the first sea day and last sea day was chilly. As with most cruises, bring something to ward off the chill. Read Less
Sail Date May 2018
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.7
Entertainment 4.5 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.8
Family 4.0 3.8
Shore Excursion 3.5 3.7
Enrichment 2.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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