Sail Date: September 2018
While Norwegian has no control over the weather, thank you Florence, our trip to Canada that was supposed to be Bermuda wasn't a total washout. I like the Dawn overall. The style and decor of the ship was very nice. It was easy to ... Read More
While Norwegian has no control over the weather, thank you Florence, our trip to Canada that was supposed to be Bermuda wasn't a total washout. I like the Dawn overall. The style and decor of the ship was very nice. It was easy to get around and it was exceptionally clean. As a smoker, I know just how nasty the smoking area can be, and even that was kept in tip top shape. Kudo's to the housekeeping staff for a great job. I LOVED the Lido Deck set up. It was much quieter than any Carnival I've been on and the service staff were perfection. Irene knew our names and preferred drinks by the second round. The "washy washy" folks I also loved. They were friendly, funny and served a great purpose. I think all ships should follow NCL's lead on this. Our cabin was a bit tight, but workable. Our bathroom was a joke. Whoever decided that it was a good idea to put a sliding glass door to separate the toilet from the rest of the bathroom should be analyzed. Anyone bigger than a teenager would have problems getting in and out of there, let alone a bigger person. Our cabin steward, Stephen was awesome. Our cabin was kept spotless and he was both friendly and professional. We had a "priva-sea" balcony on deck 8. I liked the way is was set back into the hull of the ship, much like a cove balcony on Carnival. Dining. At first I was impressed with all the different options offered. In reality, I was actually disappointed in the quality of the food, the only exemption being Teppanyaki and Moderno. Excellent food AND service, both. La Cucina could take some pointers from Olive Garden to come up to their standards food wise. Service was excellent. Aqua and Venetian, not impressed at all. Food was ehhhh, at best, service as well. 15 minutes to get a cup of coffee? Really? Buffet was ehhhh, as well. Selection was very limited, repeated, and anything that was supposed to be hot seemed to be lukewarm at best. Couldn't get butter to melt on a piece of french toast, a pancake or potatoes to save your life. I did like that there was a "coffee girl" to bring coffee and pastry around in the morning to the Lido Deck area. Reziel was a joy every morning, with her smiles and bubbly personality. Embarkation and Debarkation. AWESOME!!! I have 6 cruises with Carnival and use Faster To The Fun, and getting on and off with NCL in Boston was just as quick and easy as that. Maybe it's just that port, but I was impressed! I usually sail with Carnival. Will I sail with NCL again? ONLY for the Bermuda itinerary. I like the 3 days in port in Bermuda idea. Next time it won't be during hurricane season. Will I sail NCL again for any other cruise? Probably not. While it was "ok"... I find Carnival overall to be a better cruise line. But, that is just my subjective opinion. NCL was fine for what I wanted, and made the best of it when those plans fell through. It was miles from horrible, but a few yards from excellent. Read Less
Sail Date: August 2018
It was a spur of the moment trip and we had the best time. Weather was beautiful, food was great, wait staff was excellent and friends were fun! We enjoyed the after dinner entertainment in the lounge. The performances were great, the ... Read More
It was a spur of the moment trip and we had the best time. Weather was beautiful, food was great, wait staff was excellent and friends were fun! We enjoyed the after dinner entertainment in the lounge. The performances were great, the daily bingo was fun and entertaining, and we had our own bar hop at the pool everyday. He was great. We are looking forward to many more cruises on the Norwegian Cruise Line. Any time we had a request for extra towels or blankets the room Stewart was always there to make sure our needs were met. Of all the cruises we have been on this I think was the best. The trip was very smooth and honestly felt like we were in a hotel rather than on the ocean. It was very relaxing and really couldn’t have asked for anything else than what Norwegian Cruise Line provided. Keep up the great service and hospitality that your cruise line has to offer. A definite must! Read Less
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Sail Date: August 2018
Us - we're experienced cruisers and platinum plus NCL. The not so good Embarkation - Boston does not have priority boarding for platinum and above. We asked multiple people, all said the same thing. "We don't do that ... Read More
Us - we're experienced cruisers and platinum plus NCL. The not so good Embarkation - Boston does not have priority boarding for platinum and above. We asked multiple people, all said the same thing. "We don't do that here". NCL needs to be consistent, either have or not at every port. Food - worst food we ever had on an NCL ship, across the board. -Buffet for breakfast is terrible. Cold scrambled eggs, and sausage gravy. Hard biscuits. Eggs benedicts that more hard boiled than poached. -Osheehan's. It was a crap shot. One day you'd have no coffee spoons or jam, with one hash brown on your order and crispy bacon. The next day would have spoons and Jam and 2 hash browns with an order, and bacon so underdone you had to ask if they'd even tried to cook it. -Cagney's and La Cucina Neither one can cook a steak Both nights I ordered medium rare, to only have pink. DW ordered medium only to have no pink. -Teppanyaki - The food was. Actually the scallops were great. But no show. A few twirling knifes and eggs, then done. No singing, no jokes, no volcanoes, no beating heart of rice. The show is part of the reason we go. -Bambo Menu is very limited. We talked to couple later in the week that went, sat down saw the menu and left. Unfortunately we had the spicy chicken, I think it was Kung Pao and fried rice to share. The rice was OK. The chicken was so overcooked it was chewy and dry, with very little spice. Los Lobos - everyone raves about the guacamole. We don't like guac, so maybe that's the only thing to get. The rest of menu was very Americanize pedestrian Mexican. Not as good the Mexican restaurants we go to. We laughed because the prices were about the same as at home. It's OK. But surely not worth spending extra money to eat there. The good Service - Everywhere we went the crew seemed happy and were helpful. Entertainment - Hotwire is a band on board. They are one best cruise ship bands we've ever heard. We pretty much followed their schedule during the week, and attended whenever we could. -Luz the ACD is a don't miss act. One night each week she does her Tina Turner impersonation. We saw her a while back on the Gem. She still belts out Tina Turner tunes as great as ever. AlLl in all, it was fine, I guess. The service and the band make it as memorable, in a good way, as the food made it memorable in a bad way. Would we book the Dawn again? Probably not, as the food is a big part of cruising. Based on the itinerary, would we completely avoid the Dawn? That's still open for us to discuss. Read Less
1 Helpful Vote
Sail Date: August 2018
Boarding in Boston was quick and easy-rooms on-board ready early and luggage arrived at stateroom before 5:30. Entertainment not as great as prior cruises but Jose and Patti as well as Hotwire were very entertaining. The Tina Turner ... Read More
Boarding in Boston was quick and easy-rooms on-board ready early and luggage arrived at stateroom before 5:30. Entertainment not as great as prior cruises but Jose and Patti as well as Hotwire were very entertaining. The Tina Turner tribute show by Ass't Cruise Director LUZ was phenomminal. Cruise Spent a lot of evenings in the atrium bar-Java Cafe. The bar staff were excellent-a definite credit to Norwegian. Ate at several specialty restaurants-Cagney's-Los Lobos-Le Bistro. Don't see the need for a men's pants dress code in Le Bistro- not necessary as long as you are in Bermuda-Bermuda shorts should be sufficient. Los Lobos was an OK experience-food was good but certainly not any better than the main dining rooms-Venetian or Aqua. We really enjoy Cagney's and the staff there seemed to go out of their way to make the dining experience special-well worth the price. Ate at the Bamboo cafe-very nice,especially considering it is a complimentary dining venue. Disembarking took less than 20 minutes. Boston is a great port! All in all another really fun Norwegian cruise. Have a 19 day Panama Canal cruise scheduled and booked 2 New England/Canada cruises while on board-Cruise Next staff very helpful as were all staff on-board-that's why we continue to sail Norwegian ! Read Less
1 Helpful Vote
Sail Date: August 2018
One of the best cruises I’ve been on I will definitely take this cruise line again to Bermuda. Great beaches, shopping and restaurants. Enjoyed lunch at bone fish and visited Tobacco Bay Beach and Bar. Norwegian also had some great ... Read More
One of the best cruises I’ve been on I will definitely take this cruise line again to Bermuda. Great beaches, shopping and restaurants. Enjoyed lunch at bone fish and visited Tobacco Bay Beach and Bar. Norwegian also had some great specialty restaurants like Los Lobos and Bamboo. The shows were entertaining and there was plenty to do on the pool deck. Also had a chance to visit horseshoe bay and some of the great landmarks in Bermuda See you on my next trip very soon!!! Thank you Thank you Thank you Thank you. To staff and crew of Norwegian Dawn you all deserve 5 Stars for giving everyone 100% each day we were on the ship. Keep up the great work. To the staff at the Boston cruise port thank you for making so easy to board and disembark the ship so smoothly. You guys made are trip that more enjoyable. Our hats off to you. Read Less
1 Helpful Vote
Sail Date: August 2018
Sailing from Boston is very convenient as we live in the area and we love Bermuda. Theses two factors led us to choose to sail on NCL Dawn. We loved the casual dress onboard. It was a very relaxing cruise with Good food and service. ... Read More
Sailing from Boston is very convenient as we live in the area and we love Bermuda. Theses two factors led us to choose to sail on NCL Dawn. We loved the casual dress onboard. It was a very relaxing cruise with Good food and service. Bar, lounge and atrium entertainment was excellent. The theatre entertainment could use improvement. Dancers very good but in need of production improvement. Bingo and Deal or no Deal Game are just money makers for NCL. Large prize bingo is a coverall which must be done in 47 numbers. I felt there should be $500 coverall for each day given the cost of bingo cards. Venetian Main Dining room ( aft) is much prettier and brighter with large windows than Aqua Dining room which is midship. Embarkation and disembarkation were very efficient. When first getting onboard the Venetian is open for seat in dining and well as Gadren buffet. We opted for the Venetian and it made the day very relaxing instead of crowded and harried at buffet. Read Less
Sail Date: August 2018
NCL is our only cruise line we have been on 8 cruises with them. This most recent cruise was the lowest quality out of all the others. It was unfortunate that there were so many low quality things that happened. We had two other couples ... Read More
NCL is our only cruise line we have been on 8 cruises with them. This most recent cruise was the lowest quality out of all the others. It was unfortunate that there were so many low quality things that happened. We had two other couples with us as well and they experienced the same issues. This is definitely not the norm. There were plenty of nice and hard working employees on the ship but the bad ones stand out. First our room Stewart was horrible. The balcony was filthy from the day we got on till the day we got off. The same drink cup, cherry stem and what looked like dried blood on the floor. The toilet smelled of urine the entire cruise, She never cleaned around the coffee maker and we had to bed for more coffee and sugar daily. The bed was the worst we ever stayed on. The shower door fell off on my wife's foot and I had to call security to unlock the safe 3 times, finally stopped using it. Secondly the bars, The pool bar was always backed up took forever to get a drink. O'Sheehans bar maid was terrible and poor attitude she was the only one on and you never got service unless you got up and asked the hostess, then she would never come back. The main dinning Venetian just had bad service There were good things like The main dining Aqua was awesome service friendly and prompt it was our favorite dinner even over the specialty restaurants. The guy cooking burgers up at the top pool bar was very good. The singers husband and wife were awesome . Cruise next guy was great and friendly Front desk services people were very good and friendly. The gym was nice and pretty big but cigarette smoke was coming in somehow must be near a smoking area. Moderno was very good, Cagneys and La,cuchina were good but just not as nice as the new ships. We just went on the maiden voyage of the bliss so maybe we were a little spoiled. The buffet was very good. Not as nice as bliss but clean and fresh Read Less
1 Helpful Vote
Sail Date: August 2018
I am from Boston & it was the main reason we chose this cruise. Took Carnival from Bahamas & had lots of fun so took Bermuda from home town Boston. Whole process was very easy from start to finish except Photography Dept. Would ... Read More
I am from Boston & it was the main reason we chose this cruise. Took Carnival from Bahamas & had lots of fun so took Bermuda from home town Boston. Whole process was very easy from start to finish except Photography Dept. Would love to do again to Alaska with the same cruise line. Our cabin was really really good. the service was good. The story I want to recognize their two employees in dining room. His name is Jason & his boss Robin. since we are vegetarian, they took care of our food every lunch & dinner. they were so nice to make sure that we have a good time. miss you guys both. The cruise director was very funny & nice. overall it was a memorable trip. would do again with same cruise line. Weather was really nice. they provided ferry for free to go to St. George & we had really good time there too. Read Less
2 Helpful Votes
Sail Date: August 2018
Birthday & celebration The staff on board will exceed your expectations and wow you for every second you are aboard. We were concerned when we booked. Getting help from NCL over the phone was painful. We had help with an ... Read More
Birthday & celebration The staff on board will exceed your expectations and wow you for every second you are aboard. We were concerned when we booked. Getting help from NCL over the phone was painful. We had help with an outside travel agent who really did the heavy lifting on planning this trip...unfortunately after we booked directly with Norwegian. Once the travel agent from AAA help out....we knew we had a great trip planned. Once aboard...the staff was awesome. Food was excellent and plentiful. Better than the Capital Grill and Legal Seafoods. Loved the entertainment... Julie Barr, Tina Turner Act , Irish comedian show was excellent. We watched the Newly Wed Game with actual guest....very, very funny. JC Sanchez....you had us in stitches!! JC your cruise director had a week of fun, fun and more fun planned 24 / 7 We would book this trip with our friends and family members in a heartbeat. Read Less
1 Helpful Vote
Sail Date: August 2018
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people ... Read More
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he didn't even informed us that pictures didn't come out right & let's take it again. The entertainment was very good. overall it was good experience. might try again for different destination. Shore Excursions is waist of money. don't do it. better of buying after you reach to Bermuda. it was much cheaper there. Dining staff & also Garden Cafe was really good. you can do plenty of activities at the cruise. they had programs lined up for all day. We had three children with us & they had a good time. Remember to take lots of pictures by yourself. can't trust their staff for pictures & also very expensive. Read Less
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Shore Excursion 3.5 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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