If this had been our first cruise it probably would have been our last. Finding the larger ships quite overcrowded we decided to try one of the smaller ones, Dawn, to see if we liked it any better. I have done Breakaway, Escape and now Dawn with the same NY to Bermuda itinerary. Both my Escape cruise and Dawn were at full capacity which lets me make a better comparison.
The Good:
*Ability ...
It was easy leaving in New Jersey to just catch the ship and getaway. We were delayed over 2 hours boarding the ship. We stood outside online without anyone telling us what the problem was. I cannot believe they did not try with todays technology to contact people and let them know there would be a delay. NCL knew as the ship did not dock until 10:00. The worst embarkation in my 40 years of ...
We sailed on 11/2/19, we decided to upgrade to the Haven. Big mistake. The up charge was not worth what we received. No priority embarkation, staff at the pier was rude and discourteous, no special service in the room or from the butler. Butler did bring our meals when requested. Room service would have done the same for a fee of $8 per delivery, which is much cheaper than the Haven up charge, ...
I’ve been on 15-29 cruises in my lifetime, all of which were Royal Caribbean, and Carnival and I loved them. The food was phenomenal and the night life was amazing and fun. I had never been on a Norwegian, so I figured I’d give it a try! Well, I regret that I made that decision.
Starting from the embarkation, there was a problem. We were supposed to board the ship at 10am, we didn’t board until ...
I have had 110+ nights cruising and this was my first time sailing with NCL and by far the worst experience. Ship was not kept clean, public bathrooms were always filthy. Food was some of the worst I have ever had cruising. Staterooms were lacking in comfort....tiny tv...only a single electrical outlet (in this day and age when we all have smart phones, smart watches, ipads and laptops that need ...
This was our very first cruise on any line; we had great expectations for a terrific experience. It turns out that our cruise was not what we had hoped for from the moment we arrived at the pier. We had informed NCL of our expected arrival time of 11:30 on November 2nd many weeks before our arrival. Our cruise documents indicate NCL was aware of our arrival time.
We could have taken a later ...
We love Norwegian and Bermuda, This trip we picked a smaller ship, the Dawn. After sailing on the larger ships I imagine we had a high expectation. This ship the food at the complimentary restaurants was not very good. The buffet was not good at all. The higher sit down restaurants were of but very few. Most of the servers didn't understand English.
The staff was very rude or dismissive most of ...
Went from NY to Bermuda and back aboard the Dawn. Embarkation they had many issues and we waited at the terminal for over 4hours. Disembarkation was a breeze. Was my 2nd time on the Dawn but, first time to Bermuda. I love the layout of the Dawn and the first time I went on the Dawn, January/February 2019 the staff were wonderful and, I had hoped to see some familiar faces however, it had been many ...
We take one or more cruises a year and usually travel on Norwegian because of the freestyle dining.
This voyage was below average starting from embarkation (that was delayed over 2 hours) to poor supply management (they ran out of some wines, liquors, mixers, and even supplies for the splash academy) to below average cleaning crews, and bad communications, especially at disembarkation.
The ...
My brother and sister in law won a cruise each. So we teamed up and went with them. Not free for us but pretty good. We had been on the Dawn 5 or 6 times before with a great experience each time. To start off the gangway machine was broken so we sat around in the NY terminal with no one explaining anything. We wound up going in on deck 4 instead of the Atrium Deck 7. Over 2 hours waiting to ...