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Norwegian Cuba Cruise Reviews

Norwegian (NCL)
Ship
Cuba
Departure Port

Traveler rating

Excellent

144

Very Good

150

Average

95

Poor

67

Terrible

44

Cruise type

500 Norwegian Cuba Cruise Reviews


cruiseliker13 avatar

cruiseliker13

1 Review Written

Disappointed with ship

|

Went on Key West-Cuba cruise as part of a group.. Very disappointed with customer service both on board and contact with company. First day they closed the pool all day due to love bug infestation as well as Great ...
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Sail Date May 2019


padilla_rose avatar

padilla_rose

8 Reviews Written

3 Helpful Votes

Fabuloso

We were planning to take a vacation, my fiance and I. We made our reservations 2 days prior to ship and we had no problem at all. Our emails were responded very quickly and our reservation was confirmed that same ...
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Sail Date September 2018


hopeprater avatar

hopeprater

1 Review Written

Key west - Havana Cuba

We wanted to see Havanna so this was the best way. We loved the balcony room. Embark and disembark smooth. Only issue you weren't informed which floor to embark. We just happened to follow people to correct ...
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Sail Date May 2019


iancin avatar

iancin

1 Review Written

Horrible Experience

Let me preface this review by stating that we have taken many cruises, on Princess as well as Carnival and have never had an unpleasant experience, until now, on Norwegian. When we choose to spend our hard-earned ...
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Sail Date April 2019


wilkinte avatar

wilkinte

1 Review Written

1 Helpful Vote

First time cruiser experience/Get medical insurance!

For our first cruise was really good choice. Although rerouting from Cuba to Bahamas was disappointing (obv not NCL fault). Food in all restaurants we went to was very good, service was great across the board. ...
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Sail Date June 2019


avgsuperheroine avatar

avgsuperheroine

6 Reviews Written

9 Helpful Votes

First NCL Trip Re-routed from Cuba to the Bahamas

We left for our cruise about four days after the executive order that trips to Cuba are no longer allowed. NCL took a while to announce what our new itinerary would be and what our discounts would be, but we were ...
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Sail Date June 2019


katesmarma avatar

katesmarma

1 Review Written

1 Helpful Vote

Sun's last stop in Havana

I have cruised since 1975. This would be #23. It had been 10yrs since my last cruise. As a SENIOR I did not look for all the ship activities I would have looked for as my family was growing up; rock climbing flumes ...
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Sail Date May 2019


epryan5 avatar

epryan5

2 Reviews Written

Quiet on board. Key West tour instructions lacking

Overall, my family had the greatest time, on and off the ship! It was perfect for the eight adults - schools were in session so there were almost no children on board. The evening activities were lots of fun. ...
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Sail Date May 2019


mgreen247 avatar

mgreen247

1 Review Written

1 Helpful Vote

Highly Recommend Cuba Cruise w/Key West as a Last Minute Getaway!

Missed out on another sold out business related cruise stopping in Cuba as one of the ports so I decided to do this last minute booked trip solo (paid double for my interior cabin which was midship and near to guest ...
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Sail Date May 2019


mjdjjjlj avatar

mjdjjjlj

1 Review Written

1 Helpful Vote

Disappointed to have Bahama trip cancelled due to winds

Chose this cruise because it was our first time cruising and wanted to see if we liked it. The overall ship experience was better than I thought. Lineups to board/off board were well managed. Lineups for food or ...
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Sail Date May 2019


CruzQueen777 avatar

CruzQueen777

1 Review Written

1 Helpful Vote

Pleasantly surprised

This was my first cruise on NCL. I usually cruise Royal Caribbean or Celebrity. I was a little apprehensive when I booked this cruise since I've been on NCL. This was a 4 day cruise to Key West and Havana Cuba and ...
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Sail Date May 2019


Cruzinnana47 avatar

Cruzinnana47

1 Review Written

Enjoyable short cruise to Key West and Havana but NCL missed the mark with us

We choose this 4-day itinerary paired with a 3-day Pre-Cruise Tour marketed by NCL as the "7-day Rock and Racing in Daytona Beach". The 3-day Cruise Tour included a stay at the Hard Rock Hotel in Daytona Beach ...
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Sail Date May 2019


MikefromTotowa avatar

MikefromTotowa

2 Reviews Written

6 Helpful Votes

Cruise to Cuba on NCL SKY

Cruised with a group of 7, ages from 50 to 95! My mother in law uses a cane and wheelchair to get around the ship. She never really has a problem getting around. Stayed in room 8207 with a large window looking out. ...
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Sail Date May 2019


Fcosta avatar

Fcosta

1 Review Written

4 Helpful Votes

Horrible customer service

We have been on several cruises from Carnival, Royal Carribean, and Disney Cruise Line. We have spent as little as $200 to as much as $1,000 per person on cruises. Before leaving we made sure we dotted all our ...
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Sail Date May 2019


Bbermes avatar

Bbermes

1 Review Written

6 Helpful Votes

Worst vacation of my life!!

Everyone talks about how awesome cruises are. On Norwegian I had just the opposite experience. To start I was pleasantly surprised by the quickness of boarding the ship that was awesome. In heading to my room on ...
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Sail Date May 2019


Ronsonvacation avatar

Ronsonvacation

1 Review Written

2 Helpful Votes

CUBA & KEY WEST were great! Stay away from the "SUN"

No Lobster at all. Was told they do not serve it any longer Martini at dinner only on the 8th floor. Why would I not be able to get a drink at dinner? Insane No Make up mirror available No shrimp cocktail ...
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Sail Date May 2019


1_JohnPaul_1 avatar

1_JohnPaul_1

1 Review Written

1 Helpful Vote

Hoping for more, underwhelmed :-(

This is my third cruise ever and first with NCL. Had high hopes and expectations after only cruising with Carnival in the past. This cruise went to Key West, FL and Havana, Cuba. IMPORTANT to know…This is touted ...
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Sail Date May 2019


dafriedga avatar

dafriedga

2 Reviews Written

8 Helpful Votes

Not worth going to Cuba. Waste of money.

Norwegian Sky needs more renovation. Cabin was in sad shape. Food had little taste. Buffet was mass quantity of the same food every day. Cuba needs to be seen on a misson not on a tour bus. Tour operator knew the ...
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Sail Date May 2019


minniemulticar avatar

minniemulticar

3 Reviews Written

2 Helpful Votes

Like a Horror Movie

Apparently, being from the Northeast, I was unaware of a delightful thing known as a “swarm of love bugs”. They were positively everywhere. Inside, outside, in staterooms and dining rooms. Some even survived ...
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Sail Date May 2019


dsplitt avatar

dsplitt

1 Review Written

Great Cruise Experience

My wife chose this cruise as she wanted to visit Havana, Cuba. We arrived the morning of departure but didn't check in at the boat until 1pm. Lines were just getting busy. They moved quickly and we were on board ...
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Sail Date May 2019


bonanza17d avatar

bonanza17d

1 Review Written

Cuba trip

Wife and I have been on 10 or 15 NCL cruises and we liked them all except this one. Food was not up to par. The shows were poor. The cruise director was poor but the assistant cruise director was excellent. The ...
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Sail Date May 2019


kathys2 avatar

kathys2

1 Review Written

1 Helpful Vote

Exceeded Expectations and Complete Disappointment

The ship and crew were exceptional, great cruise director Jamie, lots of entertainment, attention, loved the all inclusive package. We were extremely disappointed in the 2 main restaurants and the buffet, the food ...
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Sail Date May 2019


momeezy1 avatar

momeezy1

1 Review Written

2 Helpful Votes

Graduation and Anniversary Celebration

This one was the only one that we could find that spent an overnight in Cuba. We also liked that it was a short trip because it was my and my sister's first cruise experience. They had numerous promotions at the ...
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Sail Date May 2019


Angela3950 avatar

Angela3950

1 Review Written

1 Helpful Vote

Good food, calm sailing but misrepresentation of time in Cuba

A friend & I decided seeing Cuba was a priority on our bucket list. Cuba was the main reason we took this cruise, Key West (which we loved) was just a bonus. UNFORTUNATELY we only saw Cuba for 6 hours, all on a bus ...
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Sail Date May 2019


LSKY avatar

LSKY

2 Reviews Written

1 Helpful Vote

Disappointing

This was my 5th Norwegian Cruise, previous 4 were on other ships. The Sun was disappointing; service and amenities were below what I enjoyed on other Norwegian ships. I was in a suite which has always included ...
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Sail Date May 2019


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