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Sail Date: October 2017
The Getaway was a nice modern ship with good staterooms and nice restaurants. The decor was pleasant - brown and tans with blue accents - not too gaudy. The cabins were well designed with lots of storage and large bathrooms. The crew was ... Read More
The Getaway was a nice modern ship with good staterooms and nice restaurants. The decor was pleasant - brown and tans with blue accents - not too gaudy. The cabins were well designed with lots of storage and large bathrooms. The crew was friendly. I used the medical center and was surprised at how well it was designed and staffed with excellent doctors and nurses. With 4200 passengers on board - the restaurants and shows sometimes had lines and were sometimes difficult to get into. The specialty restaurant's food was good. The buffet food was slightly better than average - with long lines at times. It was often cold to warm at best. The Atrium was busy and often noisy and crowded. Music was loud on ship. The internet service was slow - and the internet area - next to the Atrium was loud and noisy. The card rooms and the library were small. The entertainment was excellent!! Read Less
Sail Date: October 2017
Chose this cruise because of special attention to those traveling alone. Good meet and greet for them everyday. Someone to eat with if you chose every night. Several dance bands with a variety of places to dance and party. Great ... Read More
Chose this cruise because of special attention to those traveling alone. Good meet and greet for them everyday. Someone to eat with if you chose every night. Several dance bands with a variety of places to dance and party. Great Tropicana dining room with large dance floor and entertainment many nights and dancing with dinner every night. Exceptionally good entertainment. Ship seems crowded and noisy, but some quiet spots if you seek them out. Trivia all day long for those who like the challenge. Good place to meet different people. Staff well trained and friendly. Cabins immaculate. I do not care for the busy and noisy buffets and found other choices of dining that were included in the price satisfactory . Special dining was excellent. Worth the price although they seemed to vary greatly depending upon purchase dates, Did not care for the extra charges for many things, but they can be avoided. Have had over 100 cruises, and some ships more elegant and less casual, but this was the best for a solo traveler. Read Less
Sail Date: October 2017
This was our first transatlantic cruise it will not be our last. My husband and I embarked in Copenhagen which was a quick and smooth process and were quickly settled in our forward facing ocean view cabin 10704. The bed being sidewise on ... Read More
This was our first transatlantic cruise it will not be our last. My husband and I embarked in Copenhagen which was a quick and smooth process and were quickly settled in our forward facing ocean view cabin 10704. The bed being sidewise on which allowed for a window seat which made this a very spacious cabin. The circular window was large and we had an amazing view over the bow. We booked a speciality dining package and dined at le bistro on escargot, shrimp and pofiterols ( by far our favourite ) tepenaki, cagneys, ocean blue. The main restaurants had slow service around 2 hours for 3 courses but the food was fine, I found the buffet food tasty but on occasions cold. Burn the floor was great and we enjoyed wine lovers the musical (extra charge).all staff we spoke to were very friendly and helpful and the service in the speciality restaurants was superb. The waterfront area was a fantastic place to sit especially as we did not book a balcony cabin which we really didn't need due to the limited stops and the average weather we easily found a seat there on the sundeck or one of the bars and enjoyed the view with a drink or two most evenings. We took an NCL excursion in the Azores which packed in the geezers, viewpoints, tea plantation we definitely want to go back to see this island in more detail. Bermuda was very windy and expensive but we were prepared for that, a one course lunch and 2 alcoholic drinks each came to 100 usd. I recommend the frog and onion pub in the Royal dockyards great fish sandwich and shrimp chopped salad and they have their own brewery they brew 5 types of beer the porter was by far my husbands favourite after the limited uk beer types on board the ship. All in all a great trip, good value for money and a wonderful experience, thoroughly recommended. Read Less
2 Helpful Votes
Sail Date: October 2017
My wife and I choose this cruise because we always wanted to do a transatlantic cruise, the price was right and with the extras offered, a good deal. We had previously cruised on Norwegian 6 times in the past and were always very happy. ... Read More
My wife and I choose this cruise because we always wanted to do a transatlantic cruise, the price was right and with the extras offered, a good deal. We had previously cruised on Norwegian 6 times in the past and were always very happy. This was the largest ship we had ever been on and after reading numerous reviews I wasn't sure what we had gotten ourselves into, but on the whole a great time. The ship, itself, is beautiful. Without all the garish colors that have always been on the other ships, the muted tones were a really nice change. Even though we got a UBP and 4 UDP reservations we opted to buy an additional 5 dinners as we have really enjoyed the specialty dining restaurants in the past. Dining: Savor and Taste are the two smaller complimentary restaurants. They were well laid out and were attractive. Dinners here were okay, breakfast a totally different story. We had usually gone to the Garden Café for breakfast in the past as we would be doing excursions most days. With 10 days at sea, it seemed we could relax and enjoy breakfast. The first few days things went smoothly. About day 5 things began to go downhill. It was difficult to get a pot of tea (sometimes waiting almost 30 mins to get it). They started walking around with juices and it was easy to get one, but almost impossible to get a second. (The waiters even started to say that Moderno was offering a buffet breakfast as a way to disperse the crowds.). By the end of the cruise, breakfast became a good hour and a half ordeal. There were many people walking around, but very little getting done. Tropicana: What a stunning restaurant. The live music and dance floor was quite a nice change. Some people complained that the service was slow, but we had no complaints. Ocean Blue: While the actual restaurant was probably the least attractive restaurant, the two meals here were excellent. The surf and turf was awesome. Even with the dining package, there was an upcharge, but well worth it. It was the only restaurant that served my wife's favorite wine. An additional plus. The service was exceptional. Cagney's: A beautiful room and as always, the food was top notch. La Cucina: I missed having the appetizer pizzas that we had on the Pearl a few years ago, but the food is still good. I am surprised with as nice as this restaurant is, that NCL still feels a need to put up plastic grape vines up. They look cheap and really aren't necessary. Teppanyaki: The same from each ship. A fun experience. Le Bistro: On the other ships this was always a favorite but here, it was awful. I had ordered duck and got this very bizarre shredded duck which was put into a patty, with mashed potatoes on it, and APPLE slices on top of that. The two carrot logs were so sickly sweet, they were inedible. My wife's scallops were not cooked completely. We cancelled our second reservation there. O'Sheehans: A great alternative for lunch, although some of the items were so heavily salted. (Avoid the open turkey sandwiches). The reubens and wings were great. Wasabi: My wife had sushi for lunch and loved it. Noodle Bar: The most bizarre experience. The service was haphazard and everyone got the wrong food, but it was packed everyday so I guess people liked it. Margaritiville: The biggest club sandwich I had ever seen, and delicious. Garden Café: Still chaotic, and not nearly as many choices as before, but it was okay. The chicken parm was actually quite delicious. I knew to make reservations 90 days before going so we were able to get all the times we wanted to eat and never had to wait for a table. Shows Wine Lovers Musical: The story was corny but entertaining and the three course lunch was very good. (The Cajun shrimp were especially good.) STEAM: This show was beyond awesome and totally worth the price. The performers were exceptional and the venue was beautifully done. The three course dinner was similar to the lunch we had at the Wine Lovers Musical (they are in the same venue) but a true highlight of the trip. Million Dollar Quartet: An extremely well done show and well worth it. Howl at the Moon: Wasn't quite sure what to expect, but a truly enjoyable evening. We left at midnight (after two hours) and they were still going strong. The Barricade Boys: A good show by very talented singers. PROS: We had an AFT cabin (11314) and the balcony was a decent size with two chairs, a tiny table and two lounges. While the weather didn't always cooperate we were able to enjoy it for more than half the cruise. Being AFT, we had a set of elevators near our room, a timesaver. Making reservations a head of time even for the shows was very helpful. The Spa was good. The water slides were fun. The rope course was awesome. The miniature golf was one of the hardest courses, but that could also be because of the ship movement. We had a concern with a passenger who spent 6 hours sitting on the floor outside our cabin, security was excellent. We ordered a shrimp platter for the room...24 delicious shrimp. The layout of the ship for the most part was very easy to navigate. CONS: The layout of the ship also meant that there aren't a lot of intimate spots. With many of the trivia games in small areas next to bars, there often weren't enough seats for those who wanted to participate. The Atrium holds to many events that take up too much space and really makes it difficult to deal with the guest services. Guest Services: We had ordered several bottles of wines to be delivered on certain days. (One being the first day). Well the first day wine did not arrive on time, nor the next two days. When I went to speak with them, the woman smiled sweetly but really didn't want to do anything. She finally got it delivered. (The excuse being that they couldn't deliver it the first day as they were loading the ship, but when I asked why it couldn't have been delivered the next day as we were at sea, she just smiled) We had ordered two other bottles to be delivered with a cheese platter. The platter arrived (and was delicious) but no wine. Two days later I went down and finally got to speak to the beverage asst manager, who had no clue as to why the bottles weren't delivered but he had them done. I told him I wanted to know why they weren't delivered and that I would be back the next day. I came back, he had no answer but finally credited our account for one of the bottles as a gesture of good will. They also sent chocolate covered strawberries. Learned that you needed to be persistent. The card to get electricity. I understand the need to conserve energy but having to have a card in the holder worked for the lights, but at night, you had to take the card out to turn out the lights. Which also stopped all the power to the room. Since you can't turn off all the lights, it meant groping at night to get into and use the bathroom. Not an ideal situation. Cabin steward: We met Dilma the first day, but after that she was almost invisible. We always marveled in the past how our steward was like a magician, that if we left the cabin, everything was always clean. One day, we were gone for 7 hours, and the room had not been cleaned yet. One night we came back from a show, and the room was not done for the night, we tracked her down to get the activity sheet. Reservations: I knew that we needed to go to the Box Office to book shows that we had not prepaid for, and did that right away but it was a very confusing process. The small venues for some of the shows was an inconvenience. If you aren't OCD about these details, you might not see many of the shows. The weather the last day was bad and we arrived back to port late, so we ended up getting off the ship late, but thankfully had the transport to the airport. (Missed the BAGS program). Although I think I would just walk off the next time and grab a cab. No announcements in the room was a hassle when general announcements about the last day, etc were not heard. All and all, a great time, we will travel with NCL again, but warn others to PLAN PLAN ahead. Read Less
Sail Date: October 2017
Pros: Really a very nice ship with a generally sensible layout particularly the restaurants indoor/outdoor seating Speciality Steak and Brazilian restaurants were excellent. Bathroom was spacious. Cons: Balcony Staterooms ... Read More
Pros: Really a very nice ship with a generally sensible layout particularly the restaurants indoor/outdoor seating Speciality Steak and Brazilian restaurants were excellent. Bathroom was spacious. Cons: Balcony Staterooms ..... the balconies are so skinny that it is virtually impossible to sit down and face the ocean. The ship's corridors are so narrow that it is almost impossible to pass an incoming person without someone stepping aside to yield right of way. With just about 4,000 passengers on board it is hard to believe that NCL would subject their passengers to canned backing music for the shows and "musical" performances. What ever happened to live 9 piece bands ...... cost cutting ? Would have to say that the entertainment on board was underwhelming and not comparable to other cruise lines. In the buffet at very busy times, it is amazing that supervisory staff would ignore table "campers" - playing card or games on the tables or reading books - while dozens of diners are searching for a table to sit at to eat their food. Why not make a PA announcement at busy times requesting people to vacate their tables when finished their food to facilitate other diners being able to sit and eat ? Read Less
Sail Date: October 2017
In general we liked the Getaway. We are long term NCL travelers! This was our 7th transatlantic crossing so we knew what to expect. The first 5 days of bad weather forced most passengers inside. This showed many congestion areas - worst ... Read More
In general we liked the Getaway. We are long term NCL travelers! This was our 7th transatlantic crossing so we knew what to expect. The first 5 days of bad weather forced most passengers inside. This showed many congestion areas - worst of which are the atrium and the Savoy/Taste dining areas. NCL carried similar Atrium design from the Epic which is very poor. You have a movie screen and customer service in a high noise area. Also the chairs in the atrium are huge -designed for 7 ft tall 400 lb people - why??Also the Quiet Areas and next to the atrium - so they are not quiet. Once the weather improved we loved the new Waterfront, a great idea. Also the deck areas are excellent - lots of sunning areas. We found the main dining room - Tropicana to be excellent. Service was good and the dance floor concept is outstanding (But I might note that the maintenance of the floor was poor - looked beaten up) The Savoy/Taste dining areas did not fare as well. Access is very crowded and service was so-so. The Buffet was always crowded and we were most disappointed in how static the meal selection was. Almost everything was the same for lunch and dinner. Normally we would expect some of the main dining room selection on the buffet - never found them. Getaway did add breakfast/lunch service in Moderno which was very nice and a good idea. We used the specialty restaurants a few times and they were excellent. The majority of the crew service was excellent. The Cruise Director and Future Cruise Manger were both outstanding. Also the technical briefing by the Captain and CD was super. NCL should expand this to a video for the TV. Speaking of the TV, no schedule of what would be shown was provided, so everything was hit or miss, not good! Entertainment was one of the best we have seen - the shows were excellent and Howl at the Moon was super. The ship did and execellent job organizing disembarkment. Read Less
Sail Date: October 2017
The start point has to be the change in itinerary as it hugely impacted the trip. Hurricane Irma took St Maarten and San Juan off the agenda, sadly NCL plumped on Bermuda as the route change. There was nothing wrong with Bermuda, on fact ... Read More
The start point has to be the change in itinerary as it hugely impacted the trip. Hurricane Irma took St Maarten and San Juan off the agenda, sadly NCL plumped on Bermuda as the route change. There was nothing wrong with Bermuda, on fact it was a lovely island to visit but it had such a dramatic change of the weather conditions of the trip as to be in our opinion a completely unsuitable alternative. Everyone booking a ship out of Copenhagen knows the weather is likely to be poor, we were however reconciled that on leaving the Azores we would travel due South into the warm Caribbean to spend at least 5-6 days in the sun, perhaps more. Sadly on leaving the Azores the ship headed due East and sauntered across the choppy North Atlantic to Bermuda. 4 days in the sun were replaced by 4 days travelling at 2/3rds speed under grey skies. In order opinion NCL had plenty of options in the Caribbean to ensure the crossing was as close to the intended and purchased itinerary as possible. They saved a considerable amount on fuel by reducing the distance travelled substantially and in doing so denied the North Europeans who made up a large proportion of the guests their trip to the Caribbean. As for the trip itself, our company couldn’t have been better, the cabin (midship Balcony) was excellent, food on the ship best we’ve had from NCL in a good while and drinks well prepared to suit a European palette (non of that pure alcohol US nonsense). Entertainment was far less satisfying. The guest singers were good (Barricade Boys, Shane Hampshire, etc) but the music across the ship was awful for the most part. Dated & cheesy. The sort of stuff that might be appreciated in a care home by the extremely old (as it was probably popular in their youth). Why a ship as large as the Getaway can’t devote at least 1 music venue to those under say 50yrs (or even 65yrs old) is beyond me. The parties which are normally great were disasterous. Glow was OK, not a patch on those we’ve experienced on the rest of the fleet but OK. The most popular 80’s night was held early in the trip for some unbeknown reason when it was pouring with rain, needless to say it was moved but instead of using the large Tropicana venue it was shoe-horned into the Bliss Lounge so it was impossible to get it. Organisational stupidity of the highest order. Later in the trip the entertainment staff decided to hold both Caribbean and Latino parties in the H2O deck. Did anyone look at the guest demographics? We went up to both, there were no more than about 10 guests there on either occasion which resulted in both wrapping up soon after they started. Why the 80’s night wasn’t moved to that phase of the trip just beggars belief. The shows: We tried to tolerate Million Dollar Quartet several times, we manage 30mins this time before we accepted we were losing the will to live. It’s an awful show with poor songs and an inane & unintelligible dialogue. Burn the Floor is a dancing show, if you like watching folks dance it’s probably OK but it is extremely repetitive and could be condensed to maybe 20mins from our perspective. Comedy was very weak, to be fair NCL has always been weaker than the other lines for comedy in our experience. Howl at the Moon: Terrible. We usually live it, often only 2 or the 3 performers are any good so you bear that in mind that you will get a lemon every 3rd song, on the Getaway they had a full house, all three were dreadful... Goodness knows whether the crowd were actually requesting the appalling songs they read out on looking at the papers... it was almost as it someone had a spreadsheet of all the worst songs on the 1950’s, & 60’s. Oh-bla-di-bla-da 3 or 4 times every session was taking the .... Trivia: The progressive version was very good, best organised we’ve ever attended albeit the questions guy (Alberto) needs to get a life rather than an encyclopaedia. The ports of call were good despite the fact we should have been in the sun. We liked the Getaway, it needs a shot in the arm in terms of entertainment but apart from that is sound. We gather the cruise director is moving elsewhere which may be a good thing for those who want a livelier & rockier style of entertainment. Read Less
Sail Date: October 2017
We went on this cruise because we were invited by friends. They had been on several Transatlantic cruises so we decided to join them. This year the weather has played havoc in the Atlantic and Caribbean. As a result we had some rocky ... Read More
We went on this cruise because we were invited by friends. They had been on several Transatlantic cruises so we decided to join them. This year the weather has played havoc in the Atlantic and Caribbean. As a result we had some rocky weather. Through no fault of NCL there were a couple of storms still in the Atlantic which made the waves high (at one point there were 25 ft waves). However, the ship weathered them well and the Captain did a great job in making the ride smooth. We ate at the specialty restaurants several times. My favorite was Le Bistro, but both Moderna and Cagney's was also enjoyable. We were in one of the Spa rooms that gave us access to the Thalassotherapy Pool in the ships spa. With the weather starting out cool it was a little crowded in that area, but as the cruise went on the number of people in that area thinned out and it was more enjoyable. We loved both the high ropes course and the slides that were available for use as the days warmed up. The cabin was nice, but the balconies were small, and again the weather wasn't conducive to being out on the balcony much. This was our first time at either the Azores or Bermuda. We took a ship's tour in the Azores that was a great way to see the island...though it was a little rushed. In Bermuda, my wife and I bought a bus and ferry pass and explored since we were there two days. The lighthouse near Hamilton is well worth going up in, and at St. George's we found the Unfinished Church, which was a short walk from the city center. My only complaint was that on the final day as we waited to disembark we went to one of the areas they had designated. We were there for a little while as we waited. At one point we needed to use the restrooms but they were closed in that area. When we asked where we could go they showed us one option, and it had no toilet paper in the whole place. Not a great final impression...but overall a good cruise. Read Less
Sail Date: October 2017
This was our retirement dream. 14 days on a cruise ship across the Atlantic Ocean. We LOVE NCL so we chose the TA from Copenhagen to Miami on the Getaway. We have been on the Getaway before (and the Breakaway--it's twin sister) so we ... Read More
This was our retirement dream. 14 days on a cruise ship across the Atlantic Ocean. We LOVE NCL so we chose the TA from Copenhagen to Miami on the Getaway. We have been on the Getaway before (and the Breakaway--it's twin sister) so we knew what to expect. Out mid ship balcony cabin was lovely. The balconies on these ships are tiny but we could still sit and rest our feet on the table and enjoy the view. The food was fabulous! We did not have a bad meal. We especially enjoyed Le Bistro (not been our fave in the past!), Ocean Blue and our very favorite, Moderno. Service was great in all the restaurants, even in the included ones, Taste, Savor and Tropicana. We find the music loud in Tropicana so we only ate there once. We really love the big ships and all they have to offer but, for the first time, we found the ship very crowded. We often had to wait to get into the regular restaurants for dinner and the buffets were so crowded that we often couldn't get a table. We solved that by eating in the regular restaurants for breakfast and lunch. We had the dining package so we also enjoyed the specialty restaurants, and with reservations there was no wait. We decided to try the VIBE beach club experience and, though it was lovely, it all depends on who is in there with you . A couple of times it was really noisy and we left and went outside to a quieter deck! And people are permitted to smoke at the bar so we had to be careful where we sat. We wouldn't do it again--though I know this opinion is in the minority. People love it. But I thought I'd share another side of it. Entertainment was good. We really miss the blues club. We would spend hours there every night when there was a great blues player (Slam Allen!) but now it's disco and kareoke. We were sad. Dueling Pianos was fun. The musicians were great. We had a wonderful cruise. Met some great people. Played a lot of scrabble and read a lot of books. Super relaxing. Read Less
Sail Date: October 2017
Itinerary and price were great for us. Couldn't have known we would meet so many great people-both passengers and staff. The cabin was adequate in size, but would have really enjoyed the larger shower of the mini suite. Fran and Phil ... Read More
Itinerary and price were great for us. Couldn't have known we would meet so many great people-both passengers and staff. The cabin was adequate in size, but would have really enjoyed the larger shower of the mini suite. Fran and Phil organized a daily playing of Left Right Center which helped establish a great diversion and delightful camaraderie. Bernard also added to the fun by setting up the Slot Pull and a very enjoyable cabin tour. We enjoyed Burn the Floor, Million $ Quartet, Barricade Boys and Shane Hampshier. What talent! We felt truly spoiled. The biggest suggestion we would make is to reevaluate the volume of dinner music. It destroyed conversations! Fun dancing on Spice H20, and a cruise director who ranks as #1 for energy, involvement and fun. Thank you Silas. Finally, thanks to Shirleen and Whitney who made our meals delicious experiences. We felt so pampered. NCL staff are extraordinary. Read Less
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