Norwegian Caribbean Cruise Reviews

First time on Norwegian stayed in The Haven. Highly recommend staying in The Haven even though it is not adults only. The ship was very crowded. It happened to be spring break time and there were A LOT of kids. Norwegian seems to be advertising and promoting families with kids/teens. Choose your week carefully. The excursions were okay. The Jeep and Safari in Costa Maya was very misleading. ...

Firstly…service was terrible. Fake smiles, eye rolling thinking I didn’t see. Could never find a waiter by pool area. Surprise charges on my bill and when asked to explain they seemed irritated that I ask. Saw my cabin steward twice. Room was never cleaned properly. Food was tasteless, and same most days. Drinks were mixed differently all the time. Some made with vodka when it should have ...

The Epic is by far the worst ship in the Norwegian line. This cruise it was loaded down with about 4300 passengers. I was totally incapable of accommodating this number of passengers. The lines were endless and everywhere. A number of things did not work. Average wait time for a drink on the pool deck 20 minutes. Finding a chair impossible. Finding a seat in the buffet, almost impossible. ...

This was the absolute worst cruise I have ever experienced. The rooms on the Epic were shabby and smelly. The food options were horrible. The staff members were rude, entertainment options were all substandard. The staff working at the Garden Cafe and horrible parents allowed their children to play in the buffet food. Adults were filling their personal water bottles at the public water fountain ...

This was our first Norwegian Cruise. The smoking section is located in the middle of the ship next to the children’s pool, the buffet entrance, and the walkway to get around outside. You smell second hand smoke on the upper and lower decks around it. The casino is also smokey and located near the food areas and entrances to stores and restaurants. If you have a family, or just can’t stand second ...

First the good. Cabin Our room and support personnel were great. Now the so so. Internet very slow or would not load sites and server was down for a day only 9 real TV channels not related to the cruise. Previous cruise had for instance a movie channel, where you could search and view from a library of films. Not the case on this cruise. We partisipated in nightly entertainment in ...

Our family just completed a 7-day Western Caribbean Cruise on the Epic, which was also our first NCL cruise. Prior to boarding, I was absolutely terrified having read all of the recent negative reviews. Having completed the cruise, I must say the Epic gets more criticism than it deserves. Let's start with the bad: We had a later board time (I was late doing the online check-in), and ...

The cruise was ok. Getting on and off at ports was fairly easy and quick. There was a lot to choose from once you were off the ship. The excursions offered on board were much more expensive than if you just got off and got one of the ones they were selling at the ports. There were not as many activities as we liked on board and their "main" area was not big at all. There were not many bigger pools ...

Overpriced, over-crowded. Long wait for food, drinks, entertainment, elevators...most of our time felt wasted in line. Overall the whole experience felt like a marketing scheme, upcharge for everything, constantly trying to sell jewelry, art, another cruise, etc. If you enjoy coffee you'll be badly disappointed! Coffee at restaurants is average at best, the only specialty coffee is Starbucks, for ...

First off, the ship was way too crowded. You can't walk out of the stateroom without having to push people away. The main pool was literally more human than the actual water in the pool. The slides and ropes coarse were closed the whole time for some reason, and we were charged random daily fees that we didn't know about ($80 a day). Worst of all, we didn't even go to our last location because of ...