The service was mostly great most of staff were fun and friendly,our room person only replaced towels 30% of the time,had to go towel searching many times.
Food wasn’t very good. Only one meal that I would want again and that was Teppanyaki.
The steaks and ribs (at Taste and Savor also garden cafe)were so tough no one could eat them. Bayamo was a 50/50 some things ok others bad. O’sheehans ...
Our cruise from San Diego through the Panama Canal was almost perfect. With only 1600 passengers aboard, the ship was full of life and still had plenty of room to avoid lines and dance the night away.
The most surprising part of the cruise was the quality of the food, which has always been good and was even better than usual on this cruise. The menu changed each day, repeating itself later in ...
We chose this cruise because we had not visited any of the ports of call before, and we have always wanted to see the Panama Canal.
The Issues:
We were disappointed that Nicaragua was cancelled, due to Covid Protocols. We were not told about this until we were on board. More notice should have been given to all passengers. I think NCL knew well in advance about this situation, and could ...
Itinerary
We were on a repositioning itinerary from 7-night Mexican Riviera to Panama Canal. We selected this cruise because we would visit some different countries while traveling towards the canal. The following itineraries will be in the southern Caribbean, but still with a Panama Canal crossing. There were only about 1500 passengers onboard, so it was much easier than normal to reserve a ...
Plus
Food was normally pretty good
Staff were mostly polite and accommodating
Minus
Not stopping at Nicaragua changed the dynamic of the cruise. Too many days at sea. Also, no explanation or apology, just a note on arrival. Not acceptable
The constant announcements through the canal starting at 6am, and going all day, was a real distraction.
Entertainment was somewhere between ...
We have cruised on several other cruise lines, and this by far was our worst experience. In talking to other guests it seemed to be the consensus. Service overall on the entire ship was fair. I was charged for a bingo game that I did not attend, and come to find out didn't even exist. It took 4 times to guest services to get it fixed. The people in guest services were very hard to understand, and ...
I am taking a few moments to write a review as several I've read since returning from our trip are rather negative. Our experience was very positive.
I should note, we have cruised on other lines (Celebrity, Carnival, Holland America, etc) and this is not our first boat ride. Also, traveling when we did the ship was not sold out (in fact, it was at about 60% of guest capacity) and the "crowd" ...
My wife got a "free" cruise promotionn through the casino. It cost $3000. The "Free at Sea" promotion is a bad joke. We paid an extra $400 to use their airline reservations from Detroit to Miami. What we got was a Southwest flight with a 3 hour layover in Chicago, that eventually got us to Fort Lauderdale (and a need to get a $25/person transfer), and a return Delta flight that leaves from Fort ...
We chose this cruise to go through the locks and visit Panama which was not to be. It seems you have to book a land tour with NCL or else you are held hostage on the ship till it crosses back through the locks. The 2 plus hours of going through the locks is a great experience. It stops at port for 2 hours which does not allow you to visit Panama. This cruise was also reduced in price several ...
We were a group of 8 initially and just before the cruise 4 friends of one of our group decided to go on the cruise as well.
Six of us chose to stay in the suites in the front of the ship as we wanted a perfect view when entering and traveling through the Panama Canal. That view did not disappoint! As others have written those suites can be very windy and when at sea they were. But we wouldn’t ...