Norwegian Caribbean Cruise Reviews

We chose this cruise because of the destinations, and had heard good things about Norwegian. I’m a very positive person and always focus on the positives and try to diminish anything negative, however - there was NOTHING good about this cruise ship and their staff. Nothing. First, they allow smoking in so many places on the ship, including the casino on the 7th floor - which pretty much made ...

Pros: -aesthetically beautiful - Staterooms are spacious Cons: You can really see cost cutting measures in comparison to pre-covid cruising - food quality poor and limited selection in every venue - drinks being substituted for cheap puree. E.g margarita made with an orange puree rather than triple sec or controiu - buffet breakfast closes at 9:30 - buffet breakfast has ...

I’ve been loyal to NCL for the past 9 years and have sailed most of the ships starting with the Epic and newer. I think NCL should fire the team who came up with this class of ship. What a waste. I’m in the middle of a sailing now. The shops are all closed for remodeling? Donna Summer cancelled for unknown reason. The only Premium entertainment show is The Price is Right? lol what? Food is ...

This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...

I should have done my homework before I subjected my family to the EPIC. Embarkation was painless but waiting 3 hours for your stateroom to be ready was painful. The Family Balcony Suite was excruciatingly small. It was dated and absolutely of poor design. The commode was 2 feet from your head while sleeping. The room accommodates at most three guests and somehow they allowed 4 in ...

For background, I am a 29 year old male, ICU nurse from New York. Been on 5 previous cruises with Carnival, Norwegian Cruise Line, and Royal Caribbean. Was accompanied by 3rd grade teacher girlfriend who has cruise experience, and her two parents. It was a 7 day cruise on the Norwegian Viva out of Puerto Rico with six ports of call Positives: Quick and easy on-boarding Spacious ...

I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED? I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...

What an experience on the Epic. I booked a family balcony and got an obstructed view with no way to see the ocean. There are only a few of these balconies but there is not a different room type for these. I tried to change rooms and was told no. I explained the room type does not say it’s an obstructed view and they said “ I will write a report and get back to you”. 6 days on ship and no follow ...

This was the worst vacation I’ve ever experienced. I was told I didn’t have the free at sea package on the first day, then they wanted to charge me $1800 dollars more to have it added on. I definitely purchased the drink package when I booked but was told I didn’t. Then on day 2 we were turned away for our dinner reservation due to a time zone change that we were unaware of so we were an hour late ...

The staff was miserable not welcoming very rude and just not happy the food was terrible cold dry I have been on other cruises with Norwegian and the food was so good but no more .. the never added my drink package and customer service wouldn’t help me on the ship and I was not the only one with that issue a bunch of other passengers in line at guest service with same issue .. I booked 2 rooms ...