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Cruise Ratings
5,427
3,708
2,459
1,437
850
Sail Date: February 2018
This was my first cruise and the price was more than right! The cabin was better than I expected. The storage is actually really good. The layout is odd with no door between sleeping area and the bathroom. Beds were super comfortable. ... Read More
This was my first cruise and the price was more than right! The cabin was better than I expected. The storage is actually really good. The layout is odd with no door between sleeping area and the bathroom. Beds were super comfortable. The food was just ok. The best thing was the lava cake!! If you are looking for activities on the ship that are indoors, this isn't the ship for you. The excursions and the private island were great! Highly recommend booking the excursions through NCL. The pool situation is really awkward. No large pool and no infinity pool. There is a lap pool and a small pool on the main deck. The adult pool is really small, too. The entertainment is average. We had an amazing waiter at the pool, Minnin! Our room steward was Guido and he was outstanding, too. I highly recommend the Ice Bar, too. What a great experience. Read Less
Sail Date: February 2018
The entertainment onboard the Epic is the BEST at sea!! Production shows, musician, and variety of entertainment are all amazing!!! The staff is also wonderful... very attentive, helpful and friendly. The ship's layout is very poor. ... Read More
The entertainment onboard the Epic is the BEST at sea!! Production shows, musician, and variety of entertainment are all amazing!!! The staff is also wonderful... very attentive, helpful and friendly. The ship's layout is very poor. There is no mid-ship elevator... and either end elevator is missing at least one floor, meaning you frequently have to walk from one end of the ship to the other to take the elevator to your destination. For anyone with any difficulty walking the 1000+ feet length of the ship (as is the case with my mom), this ship is VERY difficult to navigate. Embarkment: Port Canaveral doesn't have any wheelchairs available until you've already gone through security (read: long line standing and waiting), and walked the length of the entire terminal and gone through your registration process... THEN you can get a wheelchair to board. Food: The only specialty restaurant we dinned at was Shanghai's... the service was great, the food was marginal at best. The buffet was loud, crowded, and food was average to poor. BUT... we ate MANY means in The Manhattan Club and O'Sheenahan's. Service in both of these restaurants was great and the food in Manhattan Club was spectacular!!! Plus they have live music, a dance floor and avery quiet/upscale atmosphere. Taste serves the exact same menu as Manhattan club, but is less formal. Taste is also much louder and we didn't enjoy it as much. The outdoor dinning was impossible to enjoy because there was always so much wind up there. One morning we ate there, and the wind blew the coffee out of the cup!!! Breakfast ANYWHERE on the ship is marginal at best, and basically is over at 9 or 9:30am. There is a large 'gab' mid-day when the only place to dine is O'Sheenahan's (but their food is great). Entertainment: DON'T MISS Burn The Floor!!! It is amazing!! Also the dueling pianos in Howl at the Moon were great!! Priscilla Queen of the Desert was a hoot, with amazing costumes, wigs, music, etc... but it is NOT for those who are easily offended. Cirque Dreams was a wonderful show, but the food was poor. Buy the standard ticket & skip the meal. DO try to take part in the activities in the atrium... game shows, dance lessons, singing contests, etc. At first I thought this was silly and didn't want to go... but once I DID, I wished I'd gone sooner! The staff makes these shows amazing! Plan on attending the "GLOW PARTY"... it is REALLY FUN!!! No matter your age, you'll find it a real trip. Also, this is the first ship I've been on that specifically made accommodations to help single travelers meet fellow passengers. Stateroom: We were in a Family Balcony Mini-suite. The room was quite large and has TONS of storage!! We put everything away and still had several empty cupboards!!! The bathroom wasn't as bad as I thought it might be... BUT our 'shower' was in a tub and it had a VERY high side (much higher than yours at home would). VERY difficult to get in and out of. The balcony was large but the chairs were in poor shape, and one was broke, plus only table there was a tiny little side table... not room to eat there. The hallways are a bit confusing, but what ship isn't? Some other thoughts: Additional charges: THIS was one of the real bug-a-boos on this cruise... I felt like I was being nickle and dimed to death!!!! The beauty of cruising is it's all inclusive... not with Norwegian! Even the "complementary" restaurants have menu items that require an 'up charge'. And of course, there are about half the restaurants that are specialty and require an additional charge. PLUS... if you want a Pepsi (they don't have Coke) anywhere, be prepared to pay! I hate the way they bill the gratuity, daily/per person on the bill. It makes your bill VERY lengthy and it felt like every time I looked at it it was another page long!! Many of the onboard 'activities' required an additional charge, and even the Cirque Dreams show (without the meal) requires an additional charge. AND... although they sell this as 'free style cruising'... you must make a reservation to do anything!!! I understand that with 4000+ people on the ship, but it really removes any option for being spontaneous. Also... there is no central atrium... no mid-ship elevator... and the elevators that are there, are totally enclosed and dark!!! When I saw the first one open, I felt like I was stepping into an elevator in Las Vegas in 1980! Overall the ship's entertainment and staff were AMAZING and in many ways made up for the defects of the ship itself. However I doubt I would take Epic again... the ship was too big and had too many people on board. Read Less
Sail Date: February 2018
We chose this cruise for the itinerary and it was wonderful. We were disappointed that none of the shows had changed. Same musical shows as last year and they had cut back on the live music. Very little live music to dance to. Big ... Read More
We chose this cruise for the itinerary and it was wonderful. We were disappointed that none of the shows had changed. Same musical shows as last year and they had cut back on the live music. Very little live music to dance to. Big parties were all DJ music with poor playlists. The staff on the boat were very pleasant and met every need even when we had an issue they worked on correcting it. The ship catered to a large Irish group and had many venues closed to other cruisers. We paid our fare just like they did and we should have full access to the ship. The buffet staff were wonderful and met our special dietary needs. They were accomodating and prepared food for us special. The specialty dining was good as we had not ate at any of the specialty restraints on the year before. We attended the Cirque Epicurean and it was an amazing show. We went to Mr. Sanchos in Cozumel and it was wonderful with great service. In Jamaica we went to an all-inclusive The Jewel and had a very relaxing day. Grand Cayman was a shopping day and relaxing by the water at a waterfront restraint. We truly enjoyed our cruise and recommend NCL but wish they would invest in more live music for dancing. Read Less
Sail Date: February 2018
We had a casino a seas offer and decided on a carribean cruise. Stops at Great Stirrup Cay, Jamacia, Grand Cayman and Cozumel. We selected an inside cabin at the end of the hall in the aft of the ship. There was a small balcony area ... Read More
We had a casino a seas offer and decided on a carribean cruise. Stops at Great Stirrup Cay, Jamacia, Grand Cayman and Cozumel. We selected an inside cabin at the end of the hall in the aft of the ship. There was a small balcony area accesible around the corner of the hall. No places to sit, only stairs to the other decks but it was quiet and we could check the weather and port each morning after we woke. We ate at all the compliminetary dining venues as did not care for the lines we saw at the other "pay" meal options. Ship felt much more crowded than our previous cruise on the Norweigian Pearl. We didint think there were as many open public places so with a ship of this size everything was usually croweded unless very early or very late Our housekeeping was great, buffet service was good, complimentary dining (at Taste and o'Sheenens) was average. Beverage service on deck was faster to get on your own as only 2-3 servers making the rounds on a full deck of people We brought our own snorkling equipment for Great Stirrup Cay and had a good time with the first tender of the day. In Jamacia we did White River Tubing which we enjoyed (the ride by a caravan of vans was interesting as we did see more of the country ) Grand Cayman we did the wreck and reef snorkel. It was a no frills trip but enjoyable. Finally in Cozumel we did the Fury Catamaran, Snorkel and beach which was our favorite excursion with a great crew on our catamaran. I would go to the Carribean again but would look for a smaller NCL ship if possible. The Epic isnt a bad ship but I prefer smaller crowds Read Less
Sail Date: February 2018
Chose the Epic specifically for the studios & the lounge, which is a brilliant concept -- Norwegian really does a great job marketing them to solo cruisers. I really liked the studio cabin, which was as tiny as I expected (to be ... Read More
Chose the Epic specifically for the studios & the lounge, which is a brilliant concept -- Norwegian really does a great job marketing them to solo cruisers. I really liked the studio cabin, which was as tiny as I expected (to be honest) but laid out with a pleasing efficiency. There was plenty of storage space, the bed was comfortable, and lights/air conditioning/facilities were all in perfect working order. I loved the Studio Lounge, a comfortable space to hang out & have a cup of cappuccino and a cookie during a little downtime. The Epic herself wasn't my favorite ship, however, because she is just so huge, and so very closed in. When you have an inside or studio cabin, it's nice to have some places to sit and watch the sea, and those are few & far between here, unless you want to be on the noisy pool deck. I found myself wishing for a cozy window seat or a quiet reading nook. There is plenty to do, though, so you won't be bored. In fact, there were so many shows and activities that I found myself bailing on a few of them because I was just so over-scheduled. Don't miss the Cirque Epicurean dinner show -- that was my favorite for the whole week. The Thermal Spa is definitely worth the price of the pass if you enjoy hot tubs & saunas. It's quiet in the mornings, but the unisex area got a little noisy in the afternoons, especially on sea days. The Finnish saunas were quite pleasant, and had my wished-for view of the sea. Service was good throughout, a little slow in spots, but always cheerful. The excursions, well, they all start to seem the same after a few cruises, don't they? You can't go wrong with hanging out on a beautiful beach when you know there's snow on the ground at home. We rented a cabana for the day at Great Stirrup Cay, and loved it. It was a pleasant way to spend the day at GSC without fighting for a prime lounger spot or sunburning ourselves to a crisp at the beginning of the cruise. All in all, I liked (but didn't love) Epic. I would cruise her again for the right itinerary, or the right companionship. But I'll probably always prefer the smaller ships. Read Less
Sail Date: February 2018
The Epic had its pros and cons: PROS: booked all dining and entertainment on line prior to cruise resulting in no lines. People that didn't do that were complaining all week about the lines and everything being booked before they ... Read More
The Epic had its pros and cons: PROS: booked all dining and entertainment on line prior to cruise resulting in no lines. People that didn't do that were complaining all week about the lines and everything being booked before they could do it. the entertainment was excellent the food was excellent, especially the specialty restaurants the ports of call and excursions were great CONS: smallest balcony cabin I've ever had lack of a "real" bathroom was very uncomfortable, no privacy at all, sink right next to bed was a terrible design cabin cleaning service horrible compared to other cruise lines, day cleaning not done till 3pm, night cleaning not until 9-9:30PM no receipts given when ordering drinks, poolside bar double charged me, took 3 days to get it refunded very smoky casino and due to ship design, it could be smelled decks above and below pools very small no big screen TV showing movies on pool deck OVERALL: we had a great time but the lack of feeling pampered by the cabin cleaning crew gave a negative feeling all week. Will probably cruise Norwegian again but definitely not the Epic Read Less
1 Helpful Vote
Sail Date: February 2018
We were pleasantly surprised by the NCL Epic! We had seen some reviews about the bathroom setup and cabins in general. Travelling as a couple we found the cabin to be great. We actually liked the separate toilet and shower. We opted ... Read More
We were pleasantly surprised by the NCL Epic! We had seen some reviews about the bathroom setup and cabins in general. Travelling as a couple we found the cabin to be great. We actually liked the separate toilet and shower. We opted for an aft cabin with the bed by the balcony. We felt this gave us more space overall. The staff went out of their way to make this a great cruise. Norman our room steward kept us clean and stocked. All the staff we encountered treated us great. The ship as a whole is in good condition. We did see a some areas that needed a little attention, but nothing worse than you would see anywhere else. All the public spaces were clean, the food was great, and we truly enjoyed our week. We saw the Cirque Dreams Epicurean. A must! The performers are incredible. Cagney's was excellent as always, La Cuccina was almost better! O'Shehans is a must (don't miss the bowling alley) Taste was great for the main dining area and the buffet was surprisingly good. For Excursions: Great Stirrup Cay we did the Stingray Swim, what a blast! Ocho Rios was the bobsled adventure, better than I thought it would be! Gran Cayman was the SeaWorld Observatory glass bottom boat- great for seeing the reef and shipwrecks. Cozumel we did the Passion Island Beach Day. A great getaway, large facility, didn't feel crowded. Read Less
17 Helpful Votes
Sail Date: February 2018
Well, hadn't cruised w/ Norwegian in 8 years, as we generally use RC and Carnival. After reading the reviews on the Escape, we were a bit nervous...which was completely unnecessary. Let me begin with this caveat: My wife and I have a ... Read More
Well, hadn't cruised w/ Norwegian in 8 years, as we generally use RC and Carnival. After reading the reviews on the Escape, we were a bit nervous...which was completely unnecessary. Let me begin with this caveat: My wife and I have a deal...as soon as we turn into a cruise snob and/or complain about everything, we're done cruising. We've been on about 25 cruises, and bottom line to us is this...they are what you make of them. My wife, adult son and I arrived Miami the morning of sailing (drove from Tampa). Boarding went smoothly. We showed up at the terminal around 1030, and onboard around 1130. Restaurants: We ate at all the 'free' restaurants throughout the week, with the exception of sushi at Food Republic for an afternoon snack. All food was excellent (Savor, Taste, Manhatten and O'Sheehan's). Wide variety of items, all prepared and served properly. Entertainment: Fabulous, to say the least. We did them all, including the comedy shows, Howl at the Moon, and the Supper Club (show/dinner no charge). Suggest going directly to the Box Office immediately upon boarding...they will assist you in filling your schedule for the week to whatever degree you want. Can't say enough about Rat Pack. There is more than enough entertainment, and it all was top notch. Magician was great as well. Casino: Not nearly as smokey as we anticipated. At peak hours it was a bit heavy, but not nearly as bad as the other 25 cruises we've been on. I'm not a smoker, don't care for smoke, and wasn't completely turned off even at peak times. Overall, it didn't seem as though there were many smokers on our cruise. Hopefully a sign of the times. Room: Had a balcony on the 10th floor. A bit smaller than balcony room of other ships, but for as little time as we spend in the room, it was more than sufficient for 3 adults. Meet & Mingle: A young lady on this cruise organized a Meet & Mingle for the first sea day at the brewery club. It was incredible. Norwegian provided sample sized beers for any interested individuals, as well as some great hors d'oevres. They did a great job making us feel welcome. Hadn't done one of these before, and it was great. Slot Pull: Hadn't done one of these before either, and it was a blast. Had a group of about 20 from the meet & mingle that played. We all put in $10, played one machine (5 pulls per person at the $2 rate), and planned to split all the winnings (unfortunately, we played it to $0 in the end). Norwegian provided 2 bottles of wine to be given to 2 players of our choice. It was a lot of fun. Service: Incredible, from the room steward to the wait staff. All seemed to bend over backwards to provide whatever you may want. Did NOT meet a cruise employee who wasn't friendly. Super Bowl Party: Norwegian provided a nacho bar/wings in the Atrium for the big game. It was rockin', and a great time had by all. Really a nice touch. Hope you all enjoy this ship as much as we did. It appears to cater to active and boring travelers alike. Read Less
Sail Date: January 2018
It was our anniversary and the other couple we cruised with was celebrating a milestone birthday. We gathered the first day onboard to book specialty restaurants and all were booked for the entire cruise, thus a damper on our celebration. ... Read More
It was our anniversary and the other couple we cruised with was celebrating a milestone birthday. We gathered the first day onboard to book specialty restaurants and all were booked for the entire cruise, thus a damper on our celebration. They had purchased the specialty package and our package included the specialty dining as a bonus. Neither of us was able to experience specialty dining. The ship was packed shoulder to shoulder with people. Either we couldn't get in to see complimentary entertainment or there was standing room only. What we stood for night after night was good, but would have loved to sit and relax and enjoy the show. Disappointed in tour. We see more wildlife in our backyard. Snorkeling in the area of the second largest barrier reef was a disappointment when they snorkeled off the beach and there was not much to see. Shore excursions overpriced, Spa services overpriced and photos way more than we've paid on other cruise lines. Food at buffet and regular dining rooms was good, but my husband was disappointed they did away with lobster night. Pool area was wall to wall people when at sea and not pleasant. Room was very nice and staff was friendly and helpful. Main show, "Million Dollar Quartet" was excellent and performers were extremely talented. I felt they pushed buying at every turn and charging extra for every little thing. Very little is "included" in your price anymore. I'm more apt to book with an inland tour operator where all is inclusive and see more of the country, its people and culture. That way you don't have sticker shock at the end of your vacation. Read Less
3 Helpful Votes
Sail Date: January 2018
We would definitely not travel again on NCL. The public areas were very noisy due to loud and sometimes drunken patrons as well as very loud music. Several of the speciality dining areas were also very noisy. This cruise was ... Read More
We would definitely not travel again on NCL. The public areas were very noisy due to loud and sometimes drunken patrons as well as very loud music. Several of the speciality dining areas were also very noisy. This cruise was always asking you to pay from services that are generally provided on other cruises. We paid for internet access only to discover that even when we paid, there was almost no internet access even in the internet cafe. Before committing to the cruise we talked with NCL about their ability to provide gluten free options for a serious food allergy. We were assured that it would be no problem and also that someone would meet with us when we boarded to help us make appropriate food choices. Customer service had no idea about such a service and indicated that we should pre order food for the following day. We did that at our selected restaurant twice and both times when we arrived a the restaurant the staff had no idea of the order. In one case the staff told us that my husband would have to leave the restaurant and travel to another floor to secure gluten free bread and bring it back to eat with the remainder of his breakfast. Most servers had not idea what was gluten free and only by demanding to talk to a supervisor was my husband able to get gluten free items. On the positive, the supervisors were excellent resources. Read Less
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