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216 Norwegian (NCL) Canada & New England Cruise Reviews

We traveled on the Norwegian Escape for the third time this year last week departing from NYC going to Canada and Maine. Obviously we love his ship because 1) the friendliness and service from the entire staff on the Escape, 2) the food is ... Read More
We traveled on the Norwegian Escape for the third time this year last week departing from NYC going to Canada and Maine. Obviously we love his ship because 1) the friendliness and service from the entire staff on the Escape, 2) the food is exceptional, 3) the entertainment, 4) the thermal SPA, 5) the Ship, there is always something to do and there are many quiet zones to go an relax. Now there is one thing everyone should remember when on a cruise sometimes but not very often things are not perfect, that being said all it takes is a nice gesture or suggestion and the staff will take care of you, remember there are thousands of people on the ship and the Escape crew goes beyond your expectations to take care of you. NCL has these cards on the ship that says tell us about your vacation hero, well that’s difficult because we would spend a day filling out these cards, so for this trip we had many hero’s, Rami the bartender in District, Erwin Cabigas bartender, Enrique Bautista bartender and K2 bartender, these guys come to mind because of their exceptional service. Alvin the cruise director keeps the entertainment going from start to finish. From this cruise and one of our previous ones our room stewards on the 15th deck Alan and Jefferson. We also received a warm welcome from Manuel Santos asst. Maître D’ every time he saw us he’s a very nice man, there were many others including Dionne asst. Maître’, Melroy Rebeiro restaurant manager and last but not least Zdravko Kojakovic food and beverage director this guy is on top of his game! Thank You Escape staff for a great vacation. Read Less
Sail Date September 2019
Our Children gave us the cruise as a 40th anniversary present.....we had no idea what to expect as we had never been on a cruise before. When we arrived at the ship we were in awe of its size and beauty, once on board we walked and ... Read More
Our Children gave us the cruise as a 40th anniversary present.....we had no idea what to expect as we had never been on a cruise before. When we arrived at the ship we were in awe of its size and beauty, once on board we walked and explored the ship, met some of the crew and visited the garden café.....our departure time of 4:00 pm allowed us to acquaint ourselves with the ship before we actually left the port of NY. Once we were underway we marveled at the smoothness and quietness of the ship, it was smooth sailing all the way to our first port of call. As we cruised thru the north Atlantic, we enjoyed the many eating choices on board, sampled some of the ships on board activities and later in the evening took in our first of many shows that the ship offered. The next seven days were filled with eating, shore excursions and fun on the ship, the crew treated us like we were important, the ports of call were fantastic and we had, without a doubt, the best vacation we have ever been on. We were so enamored with our cruise that we already have made a deposit on a future one....we will be cruising with NCL once again and we will definitely be sailing one of her Mega-ships....the Escape was as much the star of our cruise as the ships crew was.....we are in love and can't wait to cruise again!!!! Read Less
Sail Date September 2019
I chose this cruise to do something "different" than the warm weather carribean. I personally loved this cruise, it was relaxing and laid back. We had perfect weather, so this was a huge bonus I wasnt expecting from my ... Read More
I chose this cruise to do something "different" than the warm weather carribean. I personally loved this cruise, it was relaxing and laid back. We had perfect weather, so this was a huge bonus I wasnt expecting from my research. New York city was, well NYC, so crowds and traffic were as expected. One tip...you will be charged nyc tax on all drinks while in the port, even with drink package. Tread carefully there, it adds up fast. The Escape holds almost 5000 people but I honestly didnt feel the crowds my whole time on the ship. We went to shows and restaurants and shore excursions and never felt "over crowded". The ship must be spaced out well enough to keep this from happening. We had an aft balcony on floor 15..which was loud with chair scraping noise from the garden cafe right above it. Doesnt bother us, but if you like quiet dont book a room on deck 15. The balcony had amazing views since it is so high up. our cabin was very comfortable and my bonus was a small coffee pot in the room, no more dragging myself in jammies upstairs for my first cup of coffee. Loved that feature. Several hot tubs on board, never had to wait to get in, didnt use the pool since it was a bit cooler. Nice quiet areas on the decks. We didnt use them, but mini golf, water slides for adults and kids and rock climbing available on ship. The ports were very interesting and we found the people in maine and Canada welcoming and warm. I personally like Bar Harbour the best with a tour through Acadia national Park, ending in a lobster bake which was delicious. I found the food on the ship good and well prepared, we didnt go to the Speciality restaurants, chose to spend that money on shore at local places. Every place we went accpeted us dollar, but gave change back in Canadian. We didnt travel with any children, so no feedback there. Getting on and off the ship was pretty typical of any other cruise ive been on. some ports are easy, some not so much. I would go again on this cruise, but maybe would change my departure city. Not a huge fan of NYC. I am booked again on the Escape for a baltic sea cruise, so I do love the ship. Read Less
Sail Date September 2019
We came in on Thursday from PDX and stayed in Newark at the ex-Hilton (now Doubletree) Newark Penn Station as we needed two hotel rooms and NYC at this time was bit too expensive. The hotel needs some work even for a Doubletree, so a newer ... Read More
We came in on Thursday from PDX and stayed in Newark at the ex-Hilton (now Doubletree) Newark Penn Station as we needed two hotel rooms and NYC at this time was bit too expensive. The hotel needs some work even for a Doubletree, so a newer hotel would be better. I note that local taxi drivers still refer to this as the Hilton so you may need to use both names to end up at the right location if coming from the airport. We spent the Friday and Saturday seeing some sights - 9/11 Memorial, Battery Park, Central Park, a Broadway show along with various eateries. In hindsight, the time and experience traveling via PATH and NJ Transit to/from NYC were pretty overwhelming for some of the family, so it would be better to stay in Manhattan with the extra costs and avoid the hassle on any future visits. Use of the MTA subway is recommended so cut down on time spent traveling between places. I had made a reservation with the Dial 7 limo service to take us the Manhattan Cruise Terminal which arrived on time and only took about 30 min for the trip and we got to MCT around 10:20 AM. It took about another 15 minutes to move the last block because of all of the departing passengers on the previous cruise. The bags went out of the trunk and onto the porter's cart in about 30 seconds and we were in the short Latitudes check-in line in just a few minutes. Check-in was very smooth, got boarding group #11 and found a seat at 10:45. Boarding was announced at around 11:00 and we were on board, in the Taste MDR by 11:30 or so. Cabins were ready just after 1 PM and luggage showed up a couple hours later. We had a forward portside balcony room (12144) and a non-connecting studio (12505) on deck 12 which was just perfect as its about halfway between the public decks on 16-17 and 6-7-8. Anything more than 4-5 decks is really too much to hike although I could do more especially as it always seemed that I'd go down 6 decks then have to go back up in short order. Both rooms were perfectly fine in size and for storage needs. The elevators were busy the first few days, but it seemed that they were easier to use later in the cruise, maybe cause more tended not to use them if you didn't have to. Anything less than a few decks you could easily beat via the stairs. The ship is well laid-out but it took a few days to keep what was forward or aft straight (had to keep checking the deck plans in the app). I do miss a full wrap-around promenade deck but the lifeboat deck (7) was ok if you didn't mind cutting through the stair lobbies. Virtually no kids on this cruise, never saw anyone on the water slides or in the main pool (kids pool was closed) but the hot tubs were used a lot. No problem finding loungers just about anywhere (pool deck, Spice, etc) anytime. The NCL app installed fine but we never got the message service to work (I had my charge removed as it kept crashing and was unusable for this function, however, viewing deck plans, account review it was just fine) . One cabin had the internet package which worked just fine throughout the cruise. I had problems trying to reserve anything through the TV in the cabin - you would pick something but you could never get it to confirm (this was because it was sold out even though it appeared that it wasn't). Managed to lock everything up once and needed a connection reset. By Monday evening , everything reservable was sold out (Theater, Headliners, Supper club, etc) so we had to live off events in the bars and the Atrium which worked out just fine in all regards. MDR service was prompt, not rushed and excellent all around and the food was very good although by the end of the all of the good eats were wearing on us. Le Bistro was excellent as always (ate here twice) but La Cucina was a disappointment. I had pizza which was ok , but the wild mushroom risotto was pretty inedible. We had the SDP but the studio traveler did not, but they only had to pay for one entree once and everything else was fit onto ours - so we tipped extra when this occurred - it sounded like this was normal procedure with a 3rd). Also ate at Food Republic for a lunch for variety which was also good. The buffet could be a madhouse at times , so we tended to go early or late night, use the Margaritaville overflow buffet , or used the regular or free breakfast room service (did this a couple times for the free OJ to mix with the Latitudes bubbly). Also used the free service on disembarkation day to avoid the assumed crowded buffet which worked out great. Bar service was frequent although we only had 7 drinks total so we just paid individually and extra tipped. All of the staff were very friendly from stewards to officers which just made the whole experience that much better. This NCL Escape crew is leagues above our past NCL cruise - and makes this ship tops in our book. I also want to note that many staff went out of their way to give excellent service to us - from MDR and specialty venue waitstaff to our room steward. I had obtained a good number of $5 bills that we used to give extra tips for service like this. On the laundry bag special day (Wednesday) we somehow managed to flip the do not disturb switch on versus the make -up room before we went out. I got back at 2 pm and changed it but feared that we'd probably get charged extra for the laundry as it had to be in by 3 pm and it was after 2 pm . Our steward got the laundry back the same evening when we got back from dinner 4 hrs later - and it was still just for $20. Not sure how that happened as it wasn't supposed to be back until Friday but maybe there wasn't much demand. We took shore excursions in most ports as we had double credits although all ports were very walkable. I took a couple hours to tour Portland via foot including a most excellent lobster roll at Highroller Lobster Co. We visited Acadia NP and ate lunch at the West St Cafe - an excellent choice and not busy versus other venues. At Saint John we did our own thing and toured around visiting local sites, the City Market , the Gravy Train Poutinere ...Halifax was also a walk-around after one tour was cancelled to the Maritime Museum, the Citadel and the Public Gardens. Disembarkation was also smooth - we had NCL transfers and our group was called early at 9:15 and were were on the bus at 10:15 . Finding the right bus in the slow moving queues at the MCT exit was probably the worst part but it was efficient. We still had to cool our heels at EWR for a few hours before our flight home. All in all a most excellent time was had! Read Less
Sail Date September 2019
By far the best cruise we have ever been on !! Normally we cruise with Royal Caribbean but will be sticking with NCL from now on. We travelled on Sept 22nd to Canada and New England and had an absolute ball. Fantastic ship, lovely food, ... Read More
By far the best cruise we have ever been on !! Normally we cruise with Royal Caribbean but will be sticking with NCL from now on. We travelled on Sept 22nd to Canada and New England and had an absolute ball. Fantastic ship, lovely food, excellent entertainment, the staff were fabulous and nothing was too much trouble for any of them. Alvin the cruise director is the best we’ve ever seen by far, so funny and really made everyone so welcome. The game shows were hilarious as were the 70s and 80s dancing comps. We had an aft facing balcony cabin, normally we would have a suite and spend a lot of time on the balcony, but because the entertainment was so good on the Escape we only used our cabin to sleep in ! I can’t really pick out any part of the cruise that was the best as the whole of it was fabulous and we really can’t wait to go back on this excellent ship. Read Less
Sail Date September 2019
NCL does an outstanding job of hiring. I'm not sure where they find all the smiling faces, but it sure makes for an enjoyable experience onboard. We took four excursions. Three of them were great (Lobster Boat, Carriage Ride in ... Read More
NCL does an outstanding job of hiring. I'm not sure where they find all the smiling faces, but it sure makes for an enjoyable experience onboard. We took four excursions. Three of them were great (Lobster Boat, Carriage Ride in Acadia, and Maple Syrup Tasting); one was only fair (Lunenburg). The later was just not to my interest, nothing actually wrong with the tour. We only went to one show onboard ("After Midnight") and it was excellent, high energy with a talented cast. The food was better than I expected. I would particularly recommend Moderno, but only if you're hungry. The specialty restaurants were very nice, but so were the complementary options. My favorite is the Manhattan room. There are many entertainment options onboard while at sea and while in port. If you have nothing to do, it's because you choose to do nothing--and that can be fun too. We will be taking another cruise on the Escape at the end of this month. Read Less
Sail Date September 2019
Most of our cruise was an excellent experience! A few negatives: the specialty restaurants and the luggage pickup at the terminal, as well as the shuttle to the airport! The service was great in all areas except for two of the three ... Read More
Most of our cruise was an excellent experience! A few negatives: the specialty restaurants and the luggage pickup at the terminal, as well as the shuttle to the airport! The service was great in all areas except for two of the three specialty restaurants. The food experiences were great except for, again, two of the three specialty restaurants. The excursion people were seldom available except in remote areas, and only at very limited hours. The four excursions were decent, although Halifax left a lot to be desired. Bar Harbor was definitely our favorite. NCL was great about sanitary conditions, but when one of the entertainers (magician) announced he had the flu, we were concerned. And, sure enough, my husband got sick on our last night, and now I have the same crud! Would I go on another NCL cruise? Although I enjoyed most of it, I cannot answer that right now! Read Less
Sail Date September 2019
I wanted to try a Norwegian cruise Line and thought that the Escape had everything to offer. Canada and New England was a perfect choice, especially if you're new to cruising. Great Ports , Portland, Bar Harbor, Saint John, and ... Read More
I wanted to try a Norwegian cruise Line and thought that the Escape had everything to offer. Canada and New England was a perfect choice, especially if you're new to cruising. Great Ports , Portland, Bar Harbor, Saint John, and Halifax. We especially liked Bar Harbor, where we tried Lobster roll, a great local dish. The ship had everything to offer, great entertainment, excellent food choice. It was a big ship but never felt crowded at all. I would definitely go again. As this was or first NCL cruise we booked again.Bar Harbor was a tendered port, with a very efficient process from getting to the site off the ship. The daily activity schedule had a lot of stuff for everyone, so you always had something to choose from. We preferred eating at a main dining room, as the buffet was always busy. Overall great service from Norwegian cruise line. Read Less
Sail Date September 2019
First time cruising in many years. Very impressed with friendliness of staff on board. Food was excellent t (I only ate in the dining room). No real concerns with waiting around in line. Generally short lines everywhere other than boarding ... Read More
First time cruising in many years. Very impressed with friendliness of staff on board. Food was excellent t (I only ate in the dining room). No real concerns with waiting around in line. Generally short lines everywhere other than boarding in Quebec City. Quebec I chose this itinerary as it features some excellent ports for bike riding. Connected with local bike shops in Charlottetown and Sydney to rent a road bike. Did a 70km route along the Confederation Trail in Charlottetown and 50km route Along the coastline in Sydney. E-bike tour in Halifax and mountain biking in Bar Harbour. On board environment is what you make of it. Want laid back, head to thermal suite or join a trivia session. Want late night activities head to Spinnaker lounge. Production shows very good. Others perfectly fine. The Gem is not the newest ship with loads to do for young families, but recent updates give it a new modern look. Read Less
Sail Date September 2019
My travel agent suggested the NCL escape because I wanted a 7 day cruise not too far away from home Incase of an emergency. It was the perfect cruise for our honeymoon. My husband prefers just relaxing on a beach and I like going on ... Read More
My travel agent suggested the NCL escape because I wanted a 7 day cruise not too far away from home Incase of an emergency. It was the perfect cruise for our honeymoon. My husband prefers just relaxing on a beach and I like going on excursions and learning about different places. It was both relaxing and educational. A lot of bus tours so my husband was able to nap while I took in the sights and history of New England/Canada. The thing I was expecting and loved a lot was the selection of activities I can do while my husband was sleeping. The crew was amazing!!!! They all went above and beyond and made me laugh and smile. I was worried about my husband drinking too much and asked that they water his drinks down but the bartender said no worries we have wheel chairs for these type of situations, they were not kidding I did witness someone get wheeled down early morning. The crew was speedy and professional about it. I was able to have a great time thanks to the cruise director entertainment. It’s almost as they plan for these things to happen. The salon and spa was super relaxing. The food was amazing, the entertainment was top notch, the music was on point. Only few cons were packed elevators on sea days, communication barriers (that’s my own fault, I’m hard of hearing) and food temperatures at some restaurants. But overall I had a great time and the cons are things I can deal with. Read Less
Sail Date September 2019
The service was wonderful. The ship is big and clean bur you would never know there was 4200 guest aboard. Elevators were plentiful. The cruise was to maine and Canada out of NYC. The weather was superb. The ship had plenty of space ... Read More
The service was wonderful. The ship is big and clean bur you would never know there was 4200 guest aboard. Elevators were plentiful. The cruise was to maine and Canada out of NYC. The weather was superb. The ship had plenty of space for those who wanted to stay at the pool or quiet time to get sun and be in the jacuzzi. Our cabin was a balcony and had enough space for the 2 of us. It was cleaned every day and we had midship so we could see right and left. The food was superb especially the specialty restaurants. We enjoyed the steak at Lo Bistro and Cagneys. La Cucina was great Italian food and we sat outside which made us feel that we were ocean side. The best was baymo superb fish food with real lobster. The best part of the cruise was the service. All of NCl ships should take lessons from the Escape personnel. They could of not be nicer and efficient especially the director of food and beverage. What a staff. We have cruised often and will return to the Escape. Read Less
Sail Date September 2019
My wife and I love to cruise on Norwegian and this cruise put us at the Platinum Plus level. We live in Brooklyn so we have no problem travelling to the ship. We like the New England cruises because of the great lobster in Maine and the ... Read More
My wife and I love to cruise on Norwegian and this cruise put us at the Platinum Plus level. We live in Brooklyn so we have no problem travelling to the ship. We like the New England cruises because of the great lobster in Maine and the wonderful, welcoming people in Canada. We had no problems boarding but as Platinum members we generally are allowed to board slightly before the other cruisers but that didn't happen this time. Disembarkation was the best we ever had since they used facial recognition so we didn't even have to show our passports. We just picked up our luggage and walked right out. No line whatsoever! The Escape is a huge ship so we made sure to get a room near the elevators which cut down a lot on our walking. Since there were only two banks of eight elevators each on the ship we thought they might not have enough elevators but after our sailing day we had no long waits at all. We had a balcony room and it had enough room for us and our luggage. The sink and shower worked fine and there was no noise to disturb us. We enjoyed the Cruise Critic Meet and Greet on our first at sea day and had a lot of fun with the slot pull afterwards. We saw two great shows: A Chorus of Men and After Midnight. We played bingo twice and won one prize. We ate at four specialty restaurants and enjoyed all of them, particularly the seafood one. There were no problems at any of the four ports and the tendering to Bar Harbor was smooth. All in all a great vacation. Read Less
Sail Date September 2019
Haven private restaurant...5 star food and menu , but..same menu every day...3star service.. Bayamo specialty restaurant. 5 star stellar food and menu, best service onboard! LeBistro specialty restaurant , a close 2nd to Bayamo! ... Read More
Haven private restaurant...5 star food and menu , but..same menu every day...3star service.. Bayamo specialty restaurant. 5 star stellar food and menu, best service onboard! LeBistro specialty restaurant , a close 2nd to Bayamo! LeCucina Italian specialty restaurant, 4star food / menu 41/2 star service , crowded...loud Carney’s steak specialty.. 1star food, buy your beef from any other outlet, company should review beef quality, portion, and train the waitstaff to a specialty standard.. Bar service excellent... Great balance and variety on entertainment! Bar selection good but a little aggressive to up sell, tho beverage package is underwhelming for selection Wine choice on beverage package is embarrassing...average $10-$12 inferior choices Though Reidel wine glasses available! They should offer a wine/ beer beverage package!!! Spa and Fitness center ..absolutely fabulous Butler and housekeeping service outstanding! The haven is unmatched on any large ship choice being able to deliver personalized service!,,, Embarkation to the haven ..5 star service... The tipping and service charges questionably NOT Passed on accordingly to staff,,, A double dip system set up to enhance NCL profits, but helps the stock price! ** disclosure this review coming from a retired professional from hospitality field**** Read Less
Sail Date September 2019
I am a solo traveler This was my 7th NCL cruise but first on the Gem. The crew was fantastic and so was the food in all the free venues. The Activity person running the solo group was very wonderful and so enjoyed the group. The ship ... Read More
I am a solo traveler This was my 7th NCL cruise but first on the Gem. The crew was fantastic and so was the food in all the free venues. The Activity person running the solo group was very wonderful and so enjoyed the group. The ship layout is easy to navigate and clean. I loved spending time in Spinnaker lounge such a great place to read. The entertainment was fun and great shows. I love the mid size ship great mix of ages and not over crowded. My room steward took excellent care of me and was very friendly. My favorite part was the Activity Staff and the fun activities they planned, I loved it. I highly recommend the Gem for any cruise with NCL great ship and staff made it a pleasant fun filled cruise. I love the way NCL treats Solo's and the Solo groups are always fun. I loved the ports of call and had a great time on the Gem Look forward to sailing on her again Read Less
Sail Date September 2019
DINING/DRINKS/SERVICE: We paid for the Meal Specialty Dining Package, Adult Ultimate Beverage Package and the Prepaid Service Charge. It was money well spent and a great value. We were able to eat at four specialty restaurants and the ... Read More
DINING/DRINKS/SERVICE: We paid for the Meal Specialty Dining Package, Adult Ultimate Beverage Package and the Prepaid Service Charge. It was money well spent and a great value. We were able to eat at four specialty restaurants and the food in each was excellent. The Venetian Main Dining Room also had great food. Some of the desserts were better than what we had in the Specialty Restaurants. The Garden Cafe was great for breakfast and snacks, fresh fruit, soft serve ice cream, salad, breads/muffins. O'Sheehan's Neighborhood Bar & Grill had good food. The dinner food in the Garden Cafe served was mediocre. SERVICE: The service throughout the ship was great and the staff works hard. I saw some of the wait staff, especially bartenders put up with some rude people and they did it gracefully. Even though we prepaid Service Charges we tipped our room steward extra and also tipped extra in some of the specialty restaurants (even though 20% was included). ENTERTAINMENT: What we saw in the Stardust Theater was okay. The seating in the main area is cramped, not much leg room which made it uncomfortable. The upper side levels had more comfortable seating. Because the majority of the people were older the Stardust was packed the two times we attended a show. BAND ENTERTAINMENT We really enjoyed the Jose and Patti AND the band Sonata. SHORE EXCURSIONS: All of our excursions were booked through Norwegian and most of them were excellent. The "Fortress of Louisbourg" was good; however, our bus arrived 30 minutes late and returned us to the dock 10 minutes early. The time was 10:30 AM-2:15 PM and we note each excursion states "estimated." It was an extreme rush to try to see and enjoy the Fortress of Louisbourg which was a disappointment. This excursion should be longer because there is a lot to see and they have reenactors in the buildings which are period dressed and it is very interesting. The "Iconic Towns of Nova Scotia" tour our guide on the bus was excellent. The area the bus stopped at in Mahone Bay is across from a beautiful church and next to the water. It is a beautiful area; however, there is only shopping here. It would have been better if they eliminated Mahone Bay so more time could be spent in Lunenburg and Peggy's Cove. Regardless, it was wonderful and the prices were very reasonable. HOT TUBS/POOL: The hot tubs (6) and swimming pool were great and often empty at night Read Less
Sail Date September 2019
we chose this for a variety of reasons. one, it left out of NY and that means no flight. two, perks being offered at time of reservation were excellent. three, we like the larger ships and were excited about this one. four, we ... Read More
we chose this for a variety of reasons. one, it left out of NY and that means no flight. two, perks being offered at time of reservation were excellent. three, we like the larger ships and were excited about this one. four, we went with a couple of friends. the service on the ship was outstanding and the amenities terrific. best of all was the spa. we purchased the unlimited access to the thermal suite and really enjoyed that. we spent time in the sauna, LOVED the snow room and we also took advantage of the spa facilities and massages and greatly enjoyed all of that. the broad array of services there was tremendous! I even did acupuncture. excursions too were nice and we enjoyed a smooth on-off of ship process. full package was excellent and would definitely go on this ship again. all in all, trip of a lifetime! Read Less
Sail Date September 2019
We chose NCL due to affordability and its casual atmosphere. We especially enjoyed these entertainers: Harry 0 the Irish guy, the Ukrainian aerialists, Jose and Patti, and the Elements show. La Bistro and Teppanyaki both A+. Cagney’s B ... Read More
We chose NCL due to affordability and its casual atmosphere. We especially enjoyed these entertainers: Harry 0 the Irish guy, the Ukrainian aerialists, Jose and Patti, and the Elements show. La Bistro and Teppanyaki both A+. Cagney’s B (tough filet mignon), Bamboo C (over-seasoned), O’Sheehan’s B+ (good breakfast and lunch, other times not enough servers), Venetian and Aqua B (tough red meat, over seasoned or oddly seasoned), Garden Cafe D (hit or miss). All baked goods and desserts excellent no matter what restaurant. Excursions: Kennebunkport B - not much to see except Bush compound from a distance, Bar Harbor A - Testa’s for lobster, Quebec City A - long walk to tourist area. Our cabin 4501 was fine. At the bow, we rarely heard any noise from our neighbors. We occasionally heard a scraping rattling noise. The cabin (inside) isn’t pitch black since light enters through the peep hole, etc. Small space, but affordable. Read Less
Sail Date August 2019
We chose this cruise because our daughter and son-in-law were going along and the time frame fit their schedules. We have cruised on Norwegian many times but never on the Dawn. Prior to going, I read several negative reviews and was ... Read More
We chose this cruise because our daughter and son-in-law were going along and the time frame fit their schedules. We have cruised on Norwegian many times but never on the Dawn. Prior to going, I read several negative reviews and was hesitant that we chose the right cruise for their first time. We had a wonderful time. Our cabins were always immaculate, there was no smell anywhere as I had previously read from past passengers. The food was good, especially in Cagneys. On previous ships we did experience food that was not hot, but not this time. All our food was served hot and quickly. All the staff that we encountered were friendly and helpful. The entertainment was good in all locations. All the common areas were well maintained and immaculate. The only problem that we encountered was in Newport where you have to tender to the pier. There were six tenders, not two as I have read, but it took quite some time to tender all the passengers. We have learned to always book a shore tour when we tender so we can get off the ship with the tour group. Tendering in Bar Harbor was easy. We had a great time and I would recommend the Dawn to anyone. Yes, it is an older ship but it does not show a ton of wear and tear. Read Less
Sail Date June 2019
I really like Norwegian ships. I have only been on several, but plan many more. The ship was clean and the food was good. I booked the last minute as a solo traveler. I did not have any of the specials (food or beverage packages). The ... Read More
I really like Norwegian ships. I have only been on several, but plan many more. The ship was clean and the food was good. I booked the last minute as a solo traveler. I did not have any of the specials (food or beverage packages). The comp restaurants were great. The Solo Hostess made the experience fun and interesting. She made sure there was a solo meet-up every day. Made sure we had reservations for dinner as a group. It really made a difference having an active hostess for our group. I made many friends and enjoyed tours and meals with other solo travelers. I drove to NYC. Can't say that was easy. $280 to park is excessive. Otherwise, on and off the ship was easy. However, it was a long walk with luggage upon returning to NYC. We returned to a different pier. Cabin was very nice. I had easy access to the atrium and glass elevators. It was nice to be able to dash down to the pub. I was happy with the location of the cabin. Especially since they assigned the cabin. This was a busy cruise with 5 ports in 7 days. One of the main reasons I picked this itinerary. My favorite ports are in NE and Canada. I did not have time to enjoy many of the entertainments but the aerial act was impressive. Note: Most of the group were ladies. Some married, some single, some widowed. I t was fun meeting people from all over the country. Read Less
Sail Date June 2019
Wife and I took the 7 day cruise out of Manhattan and had a wonderful trip. A little cold and windy especially in Canada but we knew that would be a strong possibility when we scheduled for May. Weather was much better on the US leg of ... Read More
Wife and I took the 7 day cruise out of Manhattan and had a wonderful trip. A little cold and windy especially in Canada but we knew that would be a strong possibility when we scheduled for May. Weather was much better on the US leg of the cruise. Stayed in penthouse suite 10002 and loved the room and the added service that came along with it. Food was very good, we stayed away from the buffet as much as possible. All employees that work on the Dawn are very courteous and want their guests to enjoy their stay. Only small negative I had was we were supposed to get expedited boarding but was sent to the wrong line by a NCL employee. Entertainment can get a little stale multiple cruises. . Nova Scotia . Did the Peggy's Cove Tour, most of the tour is driving but worth it since is a very awesome place to visit. Saint John stayed in the local area Bar Harbor did a tour with a local tour guide and this was the highlight of our cruise. Acadia is an awesome place to visit and the views are unreal. Portland Maine Did a local excursion to Kennenbunkport. Really enjoyed this area and the downtown area is really a nice place to visit and eat lobster rolls. Newport RI cancelled due to wind condition Read Less
Sail Date May 2019
We have been on the Dawn twice before this trip but this is the first time since it was refurbished. We had gotten a good price and it included prepaid tips plus three other choices of extras. We chose the Drinks Package, Internet Package ... Read More
We have been on the Dawn twice before this trip but this is the first time since it was refurbished. We had gotten a good price and it included prepaid tips plus three other choices of extras. We chose the Drinks Package, Internet Package and $50 per Port Excursion Credit. Since we are Platinum, we received vouchers for two alternative restaurants as well as the other Platinum perks. We chose an Outside Obstructed View Cabin on Deck 8. There was plenty of light and it was a very quiet location. The cabin seemed smaller than those we have had in the past but it was fine for the two of us. The whole ship was very clean and I have no complaints with the service or food either. We ate in the main dining rooms 5 nights and once at LeBistro and once at LaCucina. We never had to wait to be seated at any venue and were always able to get bar service quickly whether it was for a drink or a soda. Entertainment was very good. Do not miss the aerialists (Duo Vole I think was their name) or the magician (I forget his name but I recall he was from Taiwan). The Elements show is terrific - a must see! We have been to all of these ports before so we took some different tours than previous ones. The $50 per port credit helped out too. Although the weather was cool, it was a very good week. All the staff I encountered were friendly and helpful. There were a few low points though - sometimes communication was not as good as it could have been, for instance, no announcement was made that the ship was cleared for people to leave (we had an early tour meeting time on the pier 7:20 am) and another passenger happened to see people leaving and informed people who were waiting. I also had a minor mishap. I was walking on Deck 6 and someone opened the Handicapped Bathroom Door by pushing the plate and it swung open and hit my arm. The person (who did not appear to be handicapped) went back into the bathroom when he saw what happened. I might add that I was not seriously hurt just a little bit swollen and bruised. I did not need medical attention. I also saw someone else get hit on Deck 7 in the same way and he was ok too. The point of all this is just to urge caution when passing these doors. Embarkation and disembarkation were both painless. Overall a great week. Read Less
Sail Date May 2019
This was our second Norwegian cruise and our first "cold-water" cruise. It was also our first experience cruising in a suite. To start, as others have pointed out, the ship was wonderfully refurbished although the layout ... Read More
This was our second Norwegian cruise and our first "cold-water" cruise. It was also our first experience cruising in a suite. To start, as others have pointed out, the ship was wonderfully refurbished although the layout remains quirky. That said, by day 2 it was easy to figure out where everything was and the best way to get their. Next the staff, start to finish, outstanding. El, Nathaniel, Layla at Gatsby's simply made our cruise with their tremendous service and warm greetings. Also, the guitar player, Rob Ondras as a consumate performer who had a wide range of songs. We ate at all of the specialty restaurants and had good to great food. We ate at two of the main dining rooms, Aqua and Venetian and enjoyed both meals. Venetian is very large so we preferred Aqua for a more intimate experience. Now for the "suite-life". This completely changes the dynamics of cruising. We were in cabin 12030 what included a balcony and floor to ceiling windows. We had a couch and two chairs so if we wanted to read, relax, and watch the water go by, we had a great view at all times. Next our concierge, Roel, was great. At check-in, he whisked us onto the ship and brought us to Cagney's for lunch. As the Dawn does not have a Haven, suite passengers have Cagney's or Moderno's for lunch and breakfast. These amenities and priority boarding and disembarking, plus the little treats left every night, makes for an elevated experience. Finally , we enjoyed each port and each port was unique. Quebec is a charming, old world city with plenty to see and do. Sydney was a quite little stop with a great Irish pub and a charming local tour. Halifax has Peggy's Cover which is not to be missed, and Bar Harbour included a great local lunch and then a gentle hike around Acadia National Park. In summary, bundle up, get in the spirit, and you will love this ship and ports. Read Less
Sail Date October 2018
This was our 10th cruise overall, 6th on NCL. We had strayed from NCL recently just to make sure that it really was the best option for us, and we are convinced! We'll be staying with NCL from now on. It was like being back home! ... Read More
This was our 10th cruise overall, 6th on NCL. We had strayed from NCL recently just to make sure that it really was the best option for us, and we are convinced! We'll be staying with NCL from now on. It was like being back home! Embarkation: SUPER smooth and easy. We had a 12-12:30 check-in in Boston. We got there at 11:50 after returning a rental car at Enterprise in the Westin (walking distance to the port, though not for everyone). We were checked in and aboard the ship at 12:11. It would have been nice to have the gym open, but we had to wait until after the Muster Drill so we just toured the ship and ate. Our rooms were ready before 2, which is earlier than we're used to so that was a bonus. Bar Harbor: Beautiful port, but it poured the whole time we were on our Lulu Lobster excursion. Still highly recommend Lulu and they made it an enjoyable trip despite the crappy weather. Halifax: We had went to Peggy's Cove 4 years ago so opted for Mahone Bay and Lunenburg this time with Halifax Taxi Tours (which we've used before). Nothing wrong with the tour company, but we should have did something else as we weren't impressed with the locale. The colors were beautiful, though! The downtown port area is very nice and everything was open. Sydney: Amazing craft area right in front of where we docked. You really need to book something in this port and we did the Bras D'Or Lakes and Baddeck Tour with Blue Thistle and highly recommend it. Sean was awesome! Somewhat disappointing was that a lot of the Mom and Pop places were already closed for the season. Sean said that the town of Sydney isn't 100% committed to cruisers yet so they close early, but they'll get there. PEI: Unfortunately, PEI closed their port due to ROUGH weather. NCL made the most of it and revised the itinerary for the day, but there's only so much you can do at the last minute. The only bad thing was that the crew member handing out tender tickets had no idea that we weren't stopping and mass confusion was about to happen. They went the extra mile, IMO, and made sure that everyone was as comfortable as possible with 16' waves and 70mph winds. Our excursion with Target Tours was refunded immediately without me even having to contact them. Saguenay: AMAZING welcome getting off the boat! Homemade blueberry pie, huge welcoming committee, absolutely one of the best welcomes we ever experienced. We toured the area with Saguenay Guided Tours and recommend them. They supplied lots of tasty treats, too. Debarkation: Easy peasy EXCEPT getting a taxi to take us to the Hilton to get a car. No fault of NCL, just poor planning from the port. We had to wait for over an hour and we were one of the first 200 people off the ship. Overall, the food was much improved vs other NCL cruises. We had the 3-meal dining package - Moderno 2x and Los Lobos 1x. All were excellent. Daniel in Moderno is awesome and kept the pineapple coming! Our room was as we expected, small, but clean and comfortable. Our room steward was like a ghost....he did an awesome job and was in and out quickly so we hardly ever saw him (but could get ahold of him if we needed to). They gym was adequate, though 2 of the 3 recumbent bikes were Out of Order. Everyone on the ship was friendly and helpful. We bought 4 more CruiseNext deposits and opened up a credit card for even more OB credit. We also came out ahead in the casino by playing slots so that was a bonus. The Elements show was OUTSTANDING, best we've ever saw. Julie Barr, the comedian, was funny and personable. The magician was also very good. Fall colors were great, as long as you got away from the water. Don't expect beautiful colors from the ship, which is why you take excursions. NCL did not dissapoint us and we'll be sailing again in March! The line may not be what everyone wants, but it certainly dots every i and crosses every t for us. Read Less
Sail Date October 2018
We have sailed with Norwegian seven times before this cruise to New England and Canada. We have done this cruise from New York but did not get to experience Prince Edward Island. Sadly we didn't get there this time either. Weather ... Read More
We have sailed with Norwegian seven times before this cruise to New England and Canada. We have done this cruise from New York but did not get to experience Prince Edward Island. Sadly we didn't get there this time either. Weather cancelled our successfully entry into this port. Thankfully, the crew was very skillful in navigating through the storm with its 85 mph winds and 20 foot seas. The colors we were able to see showed us God's palette of many hues and shades. It was simply marvelous. From the ship's captain, to his crew, to all those who served us, the experience couldn't have been better. Who knew when we sailed from Boston a storm was brewing in the St. Lawrence Seaway. All in all the three of us had a wonderful time. We even found out how ware tight the bathrooms are when you are trying to take a shower in 20-foot seas. Read Less
Sail Date October 2018
We chose the cruise hoping to see fall foliage in New England and Quebec. While the foliage was nice, the highlights of the trip involved the fall weather and the "stern and rockbound coast". Two of the ports of call were Halifax ... Read More
We chose the cruise hoping to see fall foliage in New England and Quebec. While the foliage was nice, the highlights of the trip involved the fall weather and the "stern and rockbound coast". Two of the ports of call were Halifax and Sydney, NS, the starting points for the WWI and WWII convoys to Europe. Both waterfronts have memorials commemorating the Battle of the North Atlantic. The next two days were spent working northward to the Gulf of St. Lawrence in a full gale (61 mph sustained winds, 101 mph highest gust, 21 ft seas). The ship and crew handled the situation wonderfully, the view of the sea was spectacular, and we ended up with a much deeper appreciation for those mariners, both naval and merchant, who fought the Battle of the Atlantic. That wasn't in our plans, but the cruise was much more memorable because of the storm. The Saguenay fiord is also drop dead gorgeous! We arrived in a snowstorm which just emphasized the sheer scale of the water, cliffs, and mountains. This whole experience was unique and different from what it would have been in the summer time. Captain Borg and his crew are an amazing team. Read Less
Sail Date October 2018
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