i have nothing but negative words to say about the norwegian cruise line. we had problems since walking on the ship. we came with 7 people sharing three rooms. getting on we were each given key cards to get into our rooms. which one after another didn’t work. we had to contact guest services several times to have them fixed yet they could not figure it out for us. one of the members we came with ...
Cruise April 8 - 15 2022 Norwegian Pearl
EMBARKMENT-- 4 hours in line. Ship was 3 hours late because of storm. They knew about storm night before but didn't call or email us. Elderly people crying in line as their legs were giving out and were not even offered a chair.
ORIGINAL PAPERWORK -- We were supposed to have 3 days in Bermuda. They changed it twice without letting us know. Made ...
I chose this cruise because it departed close to home and is an easy drive to the port . Once at the port and rounded like cattle and every one boarded . As the day went on I figure i would take a shower . The drain in my mini suit backed up and flooded my bathroom with all kinds of waste coming up from the floor drain . it took almost four hours for the plumber to even get there to look at it. ...
Cabins not updated and small....guest services would not deal with a drunk neighbor we had next to us that screamed at nite....I was forced to buy alcohol package even though I can’t drink due to heart medicine.....Royal Caribbean always accepted a dr’s note....and did not force purchase of alcohol package...Very difficult to find a seat at breakfast...Staff was not helpful with seating ...
We chose this cruise to see the Fall colours in Canada. This was our first cruise with NCL and we had no reason to be biased. We travelled with 3 other couple, one of whom had traveled on a NCL ship before and told us they enjoyed the cruise around the Hawaiian Islands and the food was good. Our experience was just the opposite.
It began well but my wife ate some food, probably a salad on the ...
The ship was very compartmentalized. No large open area atrium to enjoy.
The food was absolutely horrible. We have traveled NCL and other cruise lines in the past and have never experienced such a bad experience related to the food. Buffet was the same things every day with little variety. The main complimentary dining rooms were bland and like warm. By the time we realized the food issue, the ...
We chose the cruise because it was going someplace that we haven't been to three times before, not because of the ship. The housekeeping staff was fantastic. With that said, I'm glad this was our 4th NCL cruse for me and fifth for my wife and not our first NCL cr,uise. That's how I know NCL can do better. I've heard lots of complaints about NCL's Garden Cafes. I thought they were all bogus. I've ...
We chose this cruise because the itinerary of cruising upper New England and Canada to view the Fall Colors appealed to us. We are recently retired and have enjoyed cruising with Princess and Celebrity, so we expect to cruise regularly in the future. We decided to give Norwegian a try. Big mistake. Embarkation was disorganized and confused. Once on board the problems and disappointment continued. ...
My friend and I were excited to be cruising on the Norwegian Dawn, that quickly changed. We’ve both have been on 12 cruises each, and this had to be the worst experience we’ve had on any ship. The food in the dining room was like basic “diner food” - Absolutely No- 5 star unless you wanted to pay$$ at one of their seven restaurants. There was not enough staff in the dining room and it would take ...
We should have a mixed review here. Maybe two or three out of five. The ports and onshore experiences were great. We sailed from NYC to Quebec City to see the fall colors. The room guy and many service people on the Dawn did a good job and were fun. However the dining on the Dawn is downright awful. The food is substandard unless you are in the cost added restaurants. For instance, I had a creme ...