Norwegian Canada & New England Cruise Reviews

Photo Credit: JimD2019
Blooms at Butchart Gardens
Photo Credit: bellebookworm9
FAMILY SUITE
Photo Credit: DaisyWine
Horseshoe Bay Beach. Strong currents and no signage
Photo Credit: Zamer1230
Cruiser Rating
3.6
Average
1,691 reviews

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11-20 of 111 Norwegian Canada & New England Cruise Reviews


Felt the whole cruise was low budget without the low budget price.

Review for a Bermuda Cruise on Norwegian Pearl

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Mac1954
6-10 Cruises • Age 70s

Originally chose it to cruise Maine. Felt the cruise line took that away from us. Food was equivalent to low budget restaurants. Felt once they had our money that they no longer cared about our comfort or happiness. My opinion is that it is a low budget cruise line with a higher end price. On our way to this vacation I read a list of the top ten cruise lines and Norwegian did not make this list. I ...
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Sail Date: June 2023


Plumbing issues and food and organization

Review for a Bermuda Cruise on Norwegian Pearl

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Billi098
6-10 Cruises • Age 70s

My wife and I have not been on a cruise in about 20 years the only reason we went was to celebrate an occasion with a group of people early into the cruise we noticed a sewage smell on the 9th deck that smell was there the whole Cruise on another day towards the bow of the ship they had shut down all the restrooms and on the last day back to Boston out toilet did not flush this ship has a serious ...
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Sail Date: May 2023

Cabin Type: Mid-Ship Balcony


Terrible

Review for a Transatlantic Cruise on Norwegian Prima

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Terribleiceland23
10+ Cruises • Age 60s

Terrible ...terrible ...terrible I've been on lots of ncl cruises ....first on prima And never again Prima was terrible ... Room noise Entertainment terrible Missing ports ...no compensation Buffet room so small had to eat in another dinning room Entertainment rooms so small ...30 can sit Other only stand...no way am I standing for 45 minutes to see a show No ...
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Sail Date: May 2023

Cabin Type: Balcony


Worst Ship Design Ever Imagined

Review for a Transatlantic Cruise on Norwegian Prima

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jvaughan85
10+ Cruises • Age 60s

We chose this cruise as a bookend to our time in Iceland. Without going on and on, the design of the ship is so chopped up that there is inadequate seating in all common areas. The chopped up approach was to allow for segregated rooms/amenities for "The Haven" customers, the Vibe for Beach Club members, the Galaxy Pavilion, the Speedway, and many more things that were there for one reason....to ...
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Sail Date: May 2023


Abysmal customer service

Review for a Transatlantic Cruise on Norwegian Prima

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Supercruiser2005
10+ Cruises • Age 30s

As a group of friends that have cruised more than 20 times with multiple companies in multiple countries I can say without a doubt that I have never booked with a cruise line company that is so against helping their customers we had some bad weather during our trip which is understandable that we missed a port here or there but when you are going to be in Port less than 2 hours from your flight ...
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Sail Date: May 2023

Cabin Type: Family Inside


Too Small for too many people

Review for a Transatlantic Cruise on Norwegian Prima

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WhoELS21
10+ Cruises • Age 40s

Since when do ships charge for room service? This one charges $5 for breakfast and $10 for any other time of the day. The buffet is very small and seating is almoat always full. Excursions are way over priced. Sure, lets give you that discount because we marked them up so much even with a discount you'd be over paying. Venues are too small to host most events. The lines start 30min plus ...
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Sail Date: May 2023


The worst customer service

Review for a Transatlantic Cruise on Norwegian Dawn

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carolmc1116
2-5 Cruises • Age 60s

I didn't choose this cruise. I went because of a cancellation. While most had booked 2 years earlier, I booked 4 months prior to sail. There wasn't any time to research and if I had, I would have declined. From the beginning it was chaotic at best. When I say nobody knows what they are doing, they really don't. We had to spend 4 days at sea because of icebergs. Yes, our safety was important but ...
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Sail Date: April 2023

Cabin Type: Balcony


One and done

Review for a Transatlantic Cruise on Norwegian Dawn

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carolmc1116
2-5 Cruises • Age 60s

Talk about waits. We waited hours to get a bus from Newark to the port to board ship. Nobody knew what they were doing and when more buses were coming. First night never notified of time change. Stood in a line for 3 hours to hand in my duty papers before we got to the UK. Four days straight at sea with nothing to do due to icebergs. Late for excursions because two tenders broken down for ...
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Sail Date: April 2023

Cabin Type: Balcony


there is such a thing as a bad cruise

Review for a Transatlantic Cruise on Norwegian Dawn

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Gillie07
10+ Cruises • Age 50s

I had read bad reviews on this ship but loved the itinerary, which turned out they missed the 2 ports I chose the cruise for, then gave us only $25, while on their other ships they got more $$$ and discount on future cruise. The food was better than a diet I lost 10lbs plus it was so bad and so cold , strange because 1st couple days was great. There was mold rempant throughout ship ,passengers ...
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Sail Date: April 2023


Lovely Cruise...Horrible Horrible Company. Use any cruise company other than Norwegian

Review for a Canada & New England Cruise on Norwegian Pearl

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boswickcruise
First Time Cruiser • Age 60s

I am not a fan of online reviews. I don't like Yelp or Trip Advisor for this reason I hate the idea of hurting people's jobs. In this case I have to let everyone know how unhappy and awful Norwegian was to us. My wife and I took our mothers on a cruise because we thought it would be easy and a special way to be with the both of them. My mother in law is in early stages of dementia and ...
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Sail Date: October 2022

Traveled with disabled person


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