Embarkation was confusing due to discrepancies with Bermuda rules for testing. It it 4 days in advance. NCL - 3 days. On NCL webpage you can find statement - county rules supersedes NCL. Not so. You have to be careful there. Food was ok but very little selection. For breakfast- the same thing every day - eggs mostly . Entertainment- so so. One level above Caribbean resorts, especially on deck and ...
Chose this cruise purely because we wanted to go to Bermuda and it leaves out of Boston. First of all the food was terrible, very bland mostly tasteless. Also everyone in my party had stomach issues due to the food for the entire trip. They also had a lack of bartenders resulting in one bartender tending to his own bar as well as the drinks for two restaurants, way too much work for one person. ...
We live in NJ and cruise port in Manhattan was less than two hours. This was our first Norwegian cruise although we take 3-4 cruises yearly on Celebrity, Royal Caribbean, and a couple Holland America. We have done close to a dozen Celebrity in just the past three years.
There were just too many misses with this cruise line and we won't be giving them any more of our business.
Food in the ...
The most stressful and disappointing experience ever had in over 30 cruises. We were the only British guests (may have been a couple more) on this cruise and all our paperwork was incorrect and based on the american cruiser. Telephone numbers did not work, no Bermuda waiver or correct paperwork was forthcoming, covid test timings were incorrect on our paperwork. Queued 5 hours to get on the ...
We recently cruised on the Pearl to Bermuda and stayed in The Haven. We were excited about our first vacation since before the pandemic. We applied 30 days before the trip for our Bermuda Travel Authorization and took the proctored Covid tests. You have to take a test 2 days before embarkation, which is fine. I didn't get my authorization until 8:00pm the night before so if you get it later, don't ...
If this were our first cruise, we would never go cruising again.
The embarkation in NY is described as chaotic at best. Nothing indicates where you should go to drop off luggage (we parked for $200 at garage on W 58st and walked). The ship was at pier 88, and we asked a porter what to do, he said to drop bags and go to pier 90. No signs or NCL personnel anywhere directing. At pier 90, we ...
We have cruised many times with NCL. I’m a platinum member and we have always enjoyed our previous cruises, however ;this cruise was not not up to par.
Every concern had required two or more calls to get someone to address the problems in our ADA balcony cabin. The shower flooded, banging in the wall entailed completely breaking down our sliding door and adjacent wall, and the shower door ...
We just returned from the Epic transatlantic.
So positives first: Not so many people sailing, approx 1400 on a ship that has the capacity of over 4000 so there was always plenty of seats available in the bars and lounges and the bar and restaurant service was quick and all the staff were friendly.
Food was pretty much up to the usual Norwegian Cruise Line standard which is better than some ...
The overall cruise was above average. We enjoyed the freestyle part of the cruise.
The main reason we gave it an above average score was we had to switch rooms due to a foul sewage smell in our room.
We also had an issue with our upcharge dining at Cagney's steakhouse. They sat us then told us that we didn't have the right package for this dinning experience. We had to go to Guest services ...
The beds were hard, cs was rude and was told that only the Havens got nice beds. Staff wasn't as friendly as Carnival and the food was bland. Had to schedule entertainment and nobody told us that we had to and by the time we figured it out they were all booked. The only good thing is they push for sanitizing your hands before entering the buffet which was a good thing and I never seen on any other ...