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3,088 Norwegian (NCL) Bermuda Cruise Reviews

Our cruise ship was suppose to go to Bermuda. Unfortunately, so was Hurricane Florence. Norwegian Cruise Line made the correct decision to divert our ship to New England and Canada. What a great cruise!! The weather was perfect in the ... Read More
Our cruise ship was suppose to go to Bermuda. Unfortunately, so was Hurricane Florence. Norwegian Cruise Line made the correct decision to divert our ship to New England and Canada. What a great cruise!! The weather was perfect in the upper 60’s and lower 70’s. The seas were calm and the excursions were plentiful to select from. Halifax, Nova Scotia was amazing. We visited the Fairview Cemetery where 151 victims of the Titanic disaster are buried. Such a humbling experience!!! We also learned about the great explosion in Halifax in 1917. Peggy’s Cove is a must see and great souvenir shopping there. In Sydney, Nova Scotia we enjoyed a very festive live fiddle show. In Saint John, New Brunswick we went to see the Reversing Rapids and learned about the high tide from the ocean pushing back the river!! Beautiful marigolds were planted in the middle of the highway by the school students. Our last stop was in Bar Harbor, Maine. We took a tour to Acadia National Park and Cadillac Mountain. Such a breathtaking view and excellent photo shots!!! To end our day, we ate lobster at the West St. Cafe, highly recommended by the ship and locals!! Oh my goodness, we ended our trip with triple chocolate cake!!! Norwegian Cruise Line took great care of us. I also loved the casino on the ship and all of the delicious meals they served to us!! Could not have asked to be treated any better. Thank you Norwegian Dawn for some of the best memories of my life!! Read Less
Sail Date September 2018
I have had great experiences with Norwegian. We found the night before we were leaving that due to the hurricane our itinerary was NOT going to be Bermuda. We were disappointed but we did not that ruin our cruise. Our trip was paid for and ... Read More
I have had great experiences with Norwegian. We found the night before we were leaving that due to the hurricane our itinerary was NOT going to be Bermuda. We were disappointed but we did not that ruin our cruise. Our trip was paid for and we made the best of it.It is in the contract that they can change the itinerary. The ports in Canada we really nice and staff on the ship was great. Especially the bar servers on the pool deck. I have nothing negative to say about this vacation. The food was excellent in all the restaurants we ate in, entertainment was great, and our cabin & steward were excellent. He was very attentive to our needs and on top of it.I just wished those who upset about the itinerary change read their contracts and were grateful that Norwegian kept us safe from hurricane Florence. I wouldn't let this prevent me from booking with Norwegian again. Read Less
Sail Date September 2018
The Norwegian Escape is huge! We felt like the highlights were: the Thermal Suite (we spent many hours relaxing in the amenities here), the amazing professional entertainment & shows were the best we have ever experienced on a ship, ... Read More
The Norwegian Escape is huge! We felt like the highlights were: the Thermal Suite (we spent many hours relaxing in the amenities here), the amazing professional entertainment & shows were the best we have ever experienced on a ship, and the many choices to eat. We don't like the crowds at the buffet and use it only when in a hurry, but the MANY options for eating were great. We also loved Bermuda...the amazing beaches, scooters around the island, incredible caves, shopping, ferry and bus transportation was easy. We couldn't really enjoy the pools because it was just too crowded on such a large ship with great weather. The huge screens were a great way to keep the energy and fun going from the center of the ship with games and entertainment. But, we also enjoyed the quiet of sitting and eating outside our lounging on the couches. The was really one of our favorite cruises and we've taken many. Read Less
Sail Date September 2018
It was my boyfriend and I’s first time on a cruise and since we live an hour from NYC I figured I’d give this a try. It was honestly the best time we have both had and was totally worth the money. Boarding the ship was easy and very ... Read More
It was my boyfriend and I’s first time on a cruise and since we live an hour from NYC I figured I’d give this a try. It was honestly the best time we have both had and was totally worth the money. Boarding the ship was easy and very fast. We were on the boat within 45 minutes of arriving at the port. Disembarkation in Bermuda and back in NYC was also very smooth. An answer to the nicotine (and other)vapors- yes you can bring it on the boat. It’s all about how you act so, don’t be stupid. We had the Ultimate Beverage Package and that was by far the best thing ever made because with us, it paid for itself before we even left NY. We payed for WiFi when we were on the boat which was pricy but whatever, we chose to buy it anyway. We mainly dined in the Garden Cafe. It was good for buffet style food and we really had no complaints. Everyone who has complained about it is generally over the age of 50 and or overweight in some type of scooter so if you’re in those categories and are picky about food you should probably consider the dining package. We took advantage of the beverage package in a way that we were always to drunk to see/ remember to book a show onboard but I’ve heard from everyone on the ship that the “brat pack” was the best show they’ve seen. Remember to bring white for the glow party- that was by far the most fun we had on the ship. There wasn’t anyone unsatisfied during it. The only complaint we had was the pool- there is only one adult pool and that’s fine but it’s mostly congested with older guests sitting on the outside of the pool without a bathing suit on or a book in their hand and it’s like, maybe they should have taken a different boat. But ,to each is own and we just found a empty hot tub and lounged in their until the pool was filled with others our age. Everyone we met on board was so nice from the workers to the other cruisers. My boyfriend got sick the second day in Bermuda and everyone who knew he was sick, tried to help him get better and always asked if he was feeling better. Never underestimate the kindness of others. While in Bermuda we did get to go snorkeling on the Restless Native- they’re genuinely amazing and gave us complimentary rum swizzles and cookies while on our snorkeling excursion. Highly recommended. We also did jet skiing- again, highly recommended. And we traveled to horseshoe bay the last day and even though it rained as soon as we got there it was still beautiful. All in all, this was the best time of my life and all I’m saying is, if you have read a negative review it is most likely from a miserable person who feels everyone else should be miserable too. Or from someone who shouldn’t be cruising on a boat with a bunch of younger and middle aged people. *One thing I recommend for water drinkers like myself- the water on board is filtered tap and or sea water and it does not taste like your average Poland Spring. One thing I recommend is bringing a CLOSED case of water and putting it in a duffle bag to bring for the week. They do have flavored water on the boat in the Cafe, they also have water packages but be aware they are not cold. You do have ice in your stateroom but it is something to consider* Read Less
Sail Date September 2018
We are just back from an amazing trip to Bermuda on the Escape. We were traveling with friends and it was a great time. Embarkation in NYC was terrific ! We arrived at the port at 10:45 and were onboard by 11:30. The ship was wonderful ... Read More
We are just back from an amazing trip to Bermuda on the Escape. We were traveling with friends and it was a great time. Embarkation in NYC was terrific ! We arrived at the port at 10:45 and were onboard by 11:30. The ship was wonderful and other than the pool area and the atrium it never seemed overcrowded. No problems with getting an elevator although a short wait sometimes. The crew was terrific. Entertainment was excellent with the exception of the Supper Club which served subpar food. Choir of man should not be missed. Amazing group of men. Thermal spa provided a restful and tranquil escape from the sun. We dined in Moderno, Le Bistro, Teppanyaki, La Cucina and Bayamo. Bayamo well worth the $10 upcharge. The bars were great and met some amazing staff with great stories. The casino was ok, a bit Smokey at times. Disembarkation was smooth. We did self disembarkation and we were off and through customs by 7:40 and made the 8:02 train to CT! Read Less
Sail Date September 2018
My Wife and I cruised to Bermuda for the second time on the Escape. We have cruised several cruise lines. This trip, by far, had the best customer service we have ever experienced. I am a customer service manager and I have never been ... Read More
My Wife and I cruised to Bermuda for the second time on the Escape. We have cruised several cruise lines. This trip, by far, had the best customer service we have ever experienced. I am a customer service manager and I have never been treated better on a ship! Almost always, customer service starts at the top...Deepak Punia must be commended as the Hotel Director as his whole staff was nothing but attentive to any situations. If you have a problem on this ship, say something to someone and it will be taken care of. From room steward to restaurant service to casino dealers and officers, everyone we encountered was personable, engaging, and concerned how our vacation was going.....I cannot remember how many times officers asked how meals were or if there was anything they could do for us. The ship is well maintained being three years old there is no sign of wear. Its layout is easy to get around. The first day seamed crowded but only because of everyone getting on the ship and muster drill. The whole week after it was very easy to move around and very short wait for elevators. We are Platinum members and had priority embarkation/ disembarkation which was very fast and easy. We had dinner in five different specialty restaurants, all were good. The outstanding was Le Bistro. Manhattan room was very good. O'Sheehans was very good also. We were booked into a mid ship mini suite which we like. This time on the 13th floor and it was quite and comfortable. Jose, our room steward was exceptional!!! We were on this same cruise July 4th and noticed in the casino, the dealers and staff seemed uptight and didn't engage customers....this cruise, the casino manager was changed and walla….the whole vibe was changed. Dealers and staff were fun, engaged and made sure everyone was having a good time. We don't do any shows or the buffet so I can not comment on those. In conclusion, after all the reviews you could read, the crew on this ship are there to make a good vacation for you. A polite tone goes a long way in getting things resolved. No vacation is always smooth and things always come up....just mention to the right people that something needs to be addressed, and I can tell you this crew will be all over it. Nothing is perfect, but this week on the Escape was as close as it has been on a ship for us......we are booked for next July 4th sailing and looking forward to another great Escape cruise! Read Less
Sail Date September 2018
Loved our cruise to Bermuda in the Escape! We were three generations traveling together, and everyone was treated with kindness and attention. The meals, including the speciality restaurants, were excellent. We ate in Cagneys. Le Bistro, ... Read More
Loved our cruise to Bermuda in the Escape! We were three generations traveling together, and everyone was treated with kindness and attention. The meals, including the speciality restaurants, were excellent. We ate in Cagneys. Le Bistro, Moderno, and Teppanyaki as well as the complimentary restaurants. The UBP was without problems, and bar service was great. We really enjoyed the shows, especially “Choir of Man”, (Suggestion; eat before even though a meal is included because the bangers and mash meal left much to be desired.) We made all our dinner/show reservations well before we cruised, so had no difficulty. My only disappointment was the pool situation...much too small for the number of people, but just about every review says the same thing so I don’t feel I need to elaborate. My husband is wheelchair- dependent and we stayed in a great accessible balcony room. Our steward, Melody, was outstanding and attended to every need. Read Less
Sail Date September 2018
We are dedicated Norwegian cruisers. We were on this ship on her 3rd sailing and were very happy to be able to cruise on her again. From embarkation to disembarkation, everything is easy and professional. Limited time waiting and ... Read More
We are dedicated Norwegian cruisers. We were on this ship on her 3rd sailing and were very happy to be able to cruise on her again. From embarkation to disembarkation, everything is easy and professional. Limited time waiting and boarding. Even though it's a very large ship, the layout is very easy to navigate. For those with walking issues, this ship is easy to get around and walking is what you want it to be. We love all of the specialty restaurants and love to be able to sit outside and enjoy the sea and the fresh air. We participate in Vibe as we enjoy the quiet and outstanding service afforded there. The Spa is an exceptional experience for relaxation, even the snow room was fun, we were in a Spa Balcony on 15. Every crew member is wonderful, friendly and professional. My only wish is that the cabins were a little more delightful, the decor is rather uninspiring. The size is fine, though a tad tight trying to get into the closet with the couch so close but we made it work. Plenty of storage space and we did bring along magnetic hooks to hang things on the door and wall panel which were very helpful. Overall this is our favorite ship in the NCL line. We sailed to Bermuda. Read Less
Sail Date September 2018
I thoroughly enjoyed my latest cruise. The Escape is absolutely beautiful. The staff can not do enough to keep you happy. We had excellent service in all of the restaurants and all of our meals were delicious. Our room was always ... Read More
I thoroughly enjoyed my latest cruise. The Escape is absolutely beautiful. The staff can not do enough to keep you happy. We had excellent service in all of the restaurants and all of our meals were delicious. Our room was always spotless. It was a perfect size for two people and it had enough storage. We loved spending time on our balcony. The configuration of our cabin had the couch next to the sliding glass doors which made the room feel larger. We also spend a great deal of time in the Thermal Spa, it was very relaxing and well worth the additional fee. We enjoyed the entertainment. The Brat Pack was great but our favorite show was The Choir of Man (despite the food). The pool area did get crowded but that was something I expected from reading all the previous reviews. Bermuda was amazing, we had perfect weather and kept busy the three days we were docked. Read Less
Sail Date September 2018
This ships crew simply out did any past cruise from any line I’ve traveled. They were funny, friendly, helpful, and always smiling and willing to go beyond an expectations I had .... Great experience Great selection of ... Read More
This ships crew simply out did any past cruise from any line I’ve traveled. They were funny, friendly, helpful, and always smiling and willing to go beyond an expectations I had .... Great experience Great selection of specialty restaurants one better than the next making it tough to choose a favorite We ate in the main dining only one night which also proved to be a great meal with again dining happy servers . Previously I have experienced a let down in service when selecting anytime dining as the waiters don’t see you every night. However here that was simply untrue Our Cabin service was excellent my only disappointment was I didn’t recognize an animal he made us from towels. From a managerie of others. We laughed when we were told a dinosaur had invaded our cabin Looking for a great ship great crew. Look no further. You have found it.... Read Less
Sail Date September 2018
I perfer leaving from nyc. And this was my first time on the escape. I had a great time. the resturants, staff, entertainment,, excurisons and weather was great. I have been on 6 cruises and i had a great time on all of them. I ... Read More
I perfer leaving from nyc. And this was my first time on the escape. I had a great time. the resturants, staff, entertainment,, excurisons and weather was great. I have been on 6 cruises and i had a great time on all of them. I have not cruised on any other ships except ncl. I have never had a bad time on any ships i have been on. The staff always make be feel welcome. I espically like the towel animals. I have always gotten cruises from casino at seas and i hope i keep getting them. The casino has alot various machines to play which i like. I can't wait until my next cruise. I have been on the gem, spirit, pearl, breakaway, dawn and now the escape. Can't wait to go on the bliss. I heard there will newer ships coming with fewer people. The whole process on my last cruise was great. Read Less
Sail Date September 2018
Our friends and family decided to go on this cruise a year in advance. There were 10 of us in total. We all had a BLAST! The food was delicious, the staff were great and very helpful. The port we left from, New York, was not much fun and I ... Read More
Our friends and family decided to go on this cruise a year in advance. There were 10 of us in total. We all had a BLAST! The food was delicious, the staff were great and very helpful. The port we left from, New York, was not much fun and I would not leave from there again! The lines were long and they don't seem to care that you have elderly people who can't stand for that long. I was very nervous about the embarkation, however, it was done well and very organized. The ship was very large, however, I was not a fan of only having one swimming pool for so many guests. We could not get close to the pool all week! I did love the grotto for at least getting wet! The spa, which I booked, was fabulous! We visited 2 specialty restaurants and they were great. We saw one comedian show and it was very funny! The beaches in Bermuda are beautiful and I did like that it was not a tourist trap! BE prepared for a long walk from the ship to anything else, though, which I was not really prepared for. Getting back on the ship from an excursion was not my favorite. It is kind of hectic. We didn't travel with children, but there were many on the ship. All in all it was a fantastic vacation and I would certainly go on another cruise, hopefully without a hurricane chasing us back to port! Thank you for the memories! Read Less
Sail Date September 2018
Wanted to leave from Boston or NY on NCL in Haven suite. Our experience was over the top. The Haven dining was excellent -- both the food and the service. Room service (Butler and cabin steward) were both EXCELLENT! Will definitely ... Read More
Wanted to leave from Boston or NY on NCL in Haven suite. Our experience was over the top. The Haven dining was excellent -- both the food and the service. Room service (Butler and cabin steward) were both EXCELLENT! Will definitely cruise NCL Haven Suites in future. It is definitely worth the money. You would never have to leave The Haven if you didn't want to. The Concierge, Lyster, and his assistant were excellent. They took care of our specialty dining and entertainment reservations. I would like to see a covered/protected smoking area in The Haven to allow for inclement weather. The ship's Cigar Bar on the 8th deck is way too small for the amount of people that use it. All in all it was a fabulous experience and we are recommending it to friends. Just an FYI we never got off the ship!! Our choice. Enjoyed the amenities of the ship when it was quiet! Also good values at the SPA on port days we took advantage of. Read Less
Sail Date September 2018
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly ... Read More
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly considered a smaller older ship but it was plenty festive & fun if you wanted to be festive and plenty relaxing & quiet if you wanted to relax. Pretyy ship. Always clean. More than enough lounge chairs on the sun decks for full capacity ship which was great ! We saw the Irish musician/comedian in The Stardust Theater and he was GREAT ! The Famous Homes & Hideaways shore excursion was relaxing and interesting and fun ! Small boat for this excursion was not overcrowded. Roomy cabin (balcony cabin on deck 8) with enough "storage" to unpack just fine ! Magnifying mirror, safe, hair dryer, liquid hand soap at the sink, small fridge, fully working TV, and coffee pot in the cabin were big pluses. The bed was soooooooooooo comfy. Never slept so good ! Clean and pretty cabin. Nice balcony with two chairs and a little table. Pool towels provided. Shower was roomy and I wasn't expecting that. Shower was modern and worked great---Instant hot water when turning it on and good water pressure. Didn't hear much noise at night when turning in early from inside the cabin even though 8058 is in a convenient location right near stairs & elevators ..... and also near Stardust Theater.! Read Less
Sail Date August 2018
Birthday & celebration The staff on board will exceed your expectations and wow you for every second you are aboard. We were concerned when we booked. Getting help from NCL over the phone was painful. We had help with an ... Read More
Birthday & celebration The staff on board will exceed your expectations and wow you for every second you are aboard. We were concerned when we booked. Getting help from NCL over the phone was painful. We had help with an outside travel agent who really did the heavy lifting on planning this trip...unfortunately after we booked directly with Norwegian. Once the travel agent from AAA help out....we knew we had a great trip planned. Once aboard...the staff was awesome. Food was excellent and plentiful. Better than the Capital Grill and Legal Seafoods. Loved the entertainment... Julie Barr, Tina Turner Act , Irish comedian show was excellent. We watched the Newly Wed Game with actual guest....very, very funny. JC Sanchez....you had us in stitches!! JC your cruise director had a week of fun, fun and more fun planned 24 / 7 We would book this trip with our friends and family members in a heartbeat. Read Less
Sail Date August 2018
It was a spur of the moment trip and we had the best time. Weather was beautiful, food was great, wait staff was excellent and friends were fun! We enjoyed the after dinner entertainment in the lounge. The performances were great, the ... Read More
It was a spur of the moment trip and we had the best time. Weather was beautiful, food was great, wait staff was excellent and friends were fun! We enjoyed the after dinner entertainment in the lounge. The performances were great, the daily bingo was fun and entertaining, and we had our own bar hop at the pool everyday. He was great. We are looking forward to many more cruises on the Norwegian Cruise Line. Any time we had a request for extra towels or blankets the room Stewart was always there to make sure our needs were met. Of all the cruises we have been on this I think was the best. The trip was very smooth and honestly felt like we were in a hotel rather than on the ocean. It was very relaxing and really couldn’t have asked for anything else than what Norwegian Cruise Line provided. Keep up the great service and hospitality that your cruise line has to offer. A definite must! Read Less
Sail Date August 2018
One of the best cruises I’ve been on I will definitely take this cruise line again to Bermuda. Great beaches, shopping and restaurants. Enjoyed lunch at bone fish and visited Tobacco Bay Beach and Bar. Norwegian also had some great ... Read More
One of the best cruises I’ve been on I will definitely take this cruise line again to Bermuda. Great beaches, shopping and restaurants. Enjoyed lunch at bone fish and visited Tobacco Bay Beach and Bar. Norwegian also had some great specialty restaurants like Los Lobos and Bamboo. The shows were entertaining and there was plenty to do on the pool deck. Also had a chance to visit horseshoe bay and some of the great landmarks in Bermuda See you on my next trip very soon!!! Thank you Thank you Thank you Thank you. To staff and crew of Norwegian Dawn you all deserve 5 Stars for giving everyone 100% each day we were on the ship. Keep up the great work. To the staff at the Boston cruise port thank you for making so easy to board and disembark the ship so smoothly. You guys made are trip that more enjoyable. Our hats off to you. Read Less
Sail Date August 2018
It was so convenient to board ship in the port of New York and immediately be "on vacation"without having to take a flight. Bermuda was beautiful and I liked it much better than the Caribbean Islands. The ship was beautiful ... Read More
It was so convenient to board ship in the port of New York and immediately be "on vacation"without having to take a flight. Bermuda was beautiful and I liked it much better than the Caribbean Islands. The ship was beautiful and clean. As it was the last week before the start of school in NY there were many young families with small children aboard. Though the children were well behaved I would like to go again while school is in session. It was certainly understandable that the young families chose this ship, there was lots for the kids to do. I was a little embarrassed to be playing with their toys, but mini golf was fun! The balcony cabin seemed to me to be a bit small, but it was well appointed. No drawers, there were shelves which was much better. Our stateroom attendant Antonio was excellent! He kept the room spotless, I think he came in 3 times a day. Each day he filled the ice bucket and made us a towel animal. NCL does not place a chocolate on the pillow, so if you need it, bring your own. The bathroom was supplied with quality products, a bar of soap as well as liquid hand soap, shower gel, a small tube of body lotion and conditioning shampoo. No conditioner, so if you have hair like mine, bring your own. There was also no shower cap or Q-tips or cotton balls. The blow dryer was a good one. The beds were comfortable, not hard, as another reviewer had stated and the bed linens were comfortable cotton. The entertainment was enjoyable on this cruise and there were plenty of different activities to keep everyone engaged and amused. We booked some extra paid activities such as the wine tasting and the Choir of Man. Thoroughly enjoyed the Choir of Man singers. Was not too thrilled though that it came with a fixed dinner. It seemed to me that NCL was purposely trying to make extra money on the event. By giving us bangers and mash (sausage and mashed potatoes) they were saving money. I would have preferred that the Choir of Man did not include dinner unless it was something more extravagant than what I would have ordered in the main dining room. There was unlimited beer included as well, but I had the drink package anyway and I also don' t prefer beer. The "Ultimate Beverage package" offered by NCL is something I wish to address. IT DID NOT INCLUDE BOTTLED WATER!! NCL also now has a policy that no water may be brought onboard. Drinking water is provided, but like many people, I prefer bottled water. Best deal was to purchase 6 1 liter bottles for about $16, which lasted two of us for the cruise. Otherwise the water was $5.50 per bottle!! Also want to note that the regular coffee onboard was acceptable, on some other cruise lines it is not. It was my first time to Bermuda and it was beautiful. It is easy to get around but you should do a little homework. Best way to get to Horseshoe Beach was by Mini-van at $7 per person. If you take the regular bus you must walk down to the beach, which was OK going, but on the return it is preferable to have a minibus that takes you up the hill. The minibus was also a more comfortable ride and quicker since it made no stops. The Aquarium and Zoo was a nice outing as were the stunningly beautiful Crystal caves. Be forewarned though, it was approx 87 steps down to the Fantasy Cave and it is a steep climb back up. I would most certainly do this NCL cruise to Bermuda again. I last sailed NCL on the Gem 7 years ago and I felt NCL has greatly improved since then. This trip, the quality of the food was much better. I especially enjoyed the fresh salads and fruit. We received a dining package as a perk and enjoyed Cagney's, Moderno Churrascaria, and Le Bistro (except I do not recommend the Dover sole at Le Bistro, I had better fish in the main dining room) Most times we dined at Savor. The Buffet was nothing special, but it was OK. Our last Breakfast was in the Savor dining room, I ate perfectly poached eggs. The Disembarkation process was smooth, no cattle herding. I would definitely recommend the NCL Escape, it was as fun as they claim! Read Less
Sail Date August 2018
Our first cruise in many years and it was so enjoyable. We arrived in Boston 2 days early and did a tour to Cape Cod. Took a taxi to the cruise terminal on the sailing date. The embarkation process was smooth and went quickly. Our cabin ... Read More
Our first cruise in many years and it was so enjoyable. We arrived in Boston 2 days early and did a tour to Cape Cod. Took a taxi to the cruise terminal on the sailing date. The embarkation process was smooth and went quickly. Our cabin was an inside stateroom, very comfortable bed, well organized for storage of clothing and luggage. This cabin worked as well, and better than, most hotel rooms. The cabin steward, Rodolfo, was very helpful and friendly. On my husband's birthday he gave him a Happy Birthday cupcake. Food in all restaurants was very good, service was excellent. The beverage service at the Oasis pool area was outstanding, Franchelle was super attentive and did an excellent job. Entertainment in the Atrium was fun and top notch. There are numerous activities on board, fun for all ages. We chose to spend most of our onboard time lounging and reading around the pool so did not participate in many other activities. We will definitely be cruising again and will chose Norwegian if possible. Read Less
Sail Date August 2018
Our cruise was simply amazing. This was my first ever cruise and my husband and I had such an amazing time. The crew members went above and beyond for us. We celebrated an Anniversary on night and they made our dinner such an amazing ... Read More
Our cruise was simply amazing. This was my first ever cruise and my husband and I had such an amazing time. The crew members went above and beyond for us. We celebrated an Anniversary on night and they made our dinner such an amazing memorable experience as well as roses and cake at dinner as well as in our room as a surprise. It's such comfortable environment that you're not obligated to dress up or dress down, you can wear what you want and feel comfortable in every environment on the ship which was my favorite part. Even though there's so many people, no one place ever feels crowded (except for maybe the elevators - they take forever, but more reason to take the stairs and get some exercise in) but we never felt overwhelmed with people everywhere is my point. The shore excursions are very well planned out and easy to do which is stress free. The dining is great, no real wait times for any of the complimentary places and options were good. Any specialty dining places were great deals and definitely worth it. Everyone is so welcoming and helpful and we had a great experience. Read Less
Sail Date August 2018
We recently lost our only son & have been devastated... Wanted to take our granddaughter someplace special & easy to help us all take a break from our stress & sadness. We chose this particular cruise because it left ... Read More
We recently lost our only son & have been devastated... Wanted to take our granddaughter someplace special & easy to help us all take a break from our stress & sadness. We chose this particular cruise because it left directly out of NYC & we saw good reviews on it... It was better than we ever expected, so much to do, great ship, service was wonderful & we all had a ball! The Heaven added an extra special peace to our experience! The wait staff, the food, the special things they did to make our girls feel so welcomed & special was again beyond our expectations. The way they wanted everything to perfect for us is a true testament to the dedication to each & every employee had for us & the pride they take working for NCL was amazing. We look forward to our next trip with NCL and only hope we will have the same excellent experience we had on this one... Read Less
Sail Date August 2018
Everything about this vacation was relaxing! People were saying that cruises are boring.. They were wrong, I had the best time of my life and am looking forward to my next cruise with them! My only downside was the deserts were not the ... Read More
Everything about this vacation was relaxing! People were saying that cruises are boring.. They were wrong, I had the best time of my life and am looking forward to my next cruise with them! My only downside was the deserts were not the best, but the actual food was delicious and they had healthy food and plenty of junk food!!! The entertainment was amazing all the bands and the shows were top knotch. The staff were amazing always had a smile on there face which was wonderful and they were not afraid to talk to you which was even better. The gym was great and the staff there were amazing as well. I did two excursions with Norwegian and I had a wonderful time Mike from the crystal caves was wonderful he new Bermuda and made everyone laugh. Would just do a bus tour with him for hours!! Thank you Norwegian for a wonderful experience! Read Less
Sail Date August 2018
This was our first time on Norwegian Cruises, but we have been to Bermuda many times. We chose Norwegian this year because we had cruised to Bermuda on the Summit many times and looked for a change. We were a bit nervous about the ... Read More
This was our first time on Norwegian Cruises, but we have been to Bermuda many times. We chose Norwegian this year because we had cruised to Bermuda on the Summit many times and looked for a change. We were a bit nervous about the change,but Norwegian came through with flying colors. Embarking on the boat took about 45 minutes. We waited for rooms to be ready in the garden cafe, which was pretty crowded. Once rooms were ready, people moved around on boat, and it really did not seem overly crowded the rest of the week. We had a balcony cabin which was clean, and kept nicely by our cabin attendant. We ate dinner every night at one of the main dining rooms which were complimentary. The food and service was excellent. The shows were entertaining and good! The caliber of talent is high. We saw After Midnight, The Brat Pack, and a magician. The game shows in the Atrium were fun and hilarious. We had the drink package and the internet package. You are limited to 250 minutes unless you upgrade your internet package for a fee. The drink package does not include bottled water so we ordered water bottles extra to have-only to find out that your really don’t need them. There is water available as well as flavored waters from the garden cafe. We brought most of our water we bought home with us. Food in the garden cafe was good and plentiful. The staff there was also excellent and very welcoming. Bermuda never disappoints! We did not take any excursions since we are familiar with the island. Norwegian has their own complimentary shuttle ferry to St. George which is nice. We loved our cruise and would sail with Norwegian again. The crew seemed to really like their jobs and this was reflected in their service. They were wonderful! Read Less
Sail Date August 2018
Had a great vacation on the Norwegian Dawn from Boston to Bermuda.We celebrated our 25th wedding anniversary on this cruise.All the staff was very friendly and helpful.The entertainment was great.We loved the Elements show,the magic show ... Read More
Had a great vacation on the Norwegian Dawn from Boston to Bermuda.We celebrated our 25th wedding anniversary on this cruise.All the staff was very friendly and helpful.The entertainment was great.We loved the Elements show,the magic show and the adult comedy show.We also attended a jewelry seminar,wrist watch history seminar and Art seninar that were all interesting and gave us very helpful information for buying product we were looking for.There was plenty to do on the ship.We enjoyed the food at the buffet,Aqua the main dining room and O'Sheehans pub.Just an all around fun time.The shops had some great deals on jewelry and liquor if you are looking for anything.We were very happy with the casino staff they were all so friendly.Many different games to play in the casino and there are many people that win at the games and slots.Our room steward was always asking us if we needed anything and kept the room neat and clean.We did end up putting down money on the Cruise Next program due to the great time we had. Read Less
Sail Date August 2018
Everything about this vacation was relaxing! People were saying that cruises are boring.. They were wrong, I had the best time of my life and am looking forward to my next cruise with them! My only downside was the deserts were not the ... Read More
Everything about this vacation was relaxing! People were saying that cruises are boring.. They were wrong, I had the best time of my life and am looking forward to my next cruise with them! My only downside was the deserts were not the best, but the actual food was delicious and they had healthy food and plenty of junk food!!! The entertainment was amazing all the bands and the shows were top knotch. The staff were amazing always had a smile on there face which was wonderful and they were not afraid to talk to you which was even better. The gym was great and the staff there were amazing as well. I did two excursions with Norwegian and I had a wonderful time Mike from the crystal caves was wonderful he new Bermuda and made everyone laugh. Would just do a bus tour with him for hours!! Thank you Norwegian for a wonderful experience! Read Less
Sail Date August 2018
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