1. Home
  2. Cruise Lines
  3. Norwegian Cruise Line
  4. Norwegian Cruise Line Cruise Reviews
Sail Date: September 2018
This ship is a great ship for a nice 7 night cruise, based on reading reviews prior to our cruise it was what I expected upon experiencing it myself. The cruise ships is your average mega cruise ship with all the typical amenities and ... Read More
This ship is a great ship for a nice 7 night cruise, based on reading reviews prior to our cruise it was what I expected upon experiencing it myself. The cruise ships is your average mega cruise ship with all the typical amenities and experiences you’d have if you’ve been on cruise ships before. I found the quality of food about a 4 out of 5 stars meaning it was very good but not quite the excellent mark honestly. (I’ve had better food quality experiences on Royal Caribbean’s ships.) Our balcony room was your average sized balcony room, I did not order the bed closest to the door as I could hear every footstep past my room at night waking me up constantly like someone was walking in my room, (Royal’s balcony layout puts you further from the door closer to the balcony which is nicer in my opinion.) Service staff we’re EXCELLENT!! Very professional, friendly, attentive and I especially loved the. Group of crew members walking around singing “washy washy” songs and sanitizing everyone. Pool/sun deck is a zoo on sea days good luck if you’re into fighting herds of drunk sweaty annoying people to get into the pool or grab a seat (very uncomfortable sun loungers) or getting a drink at the pool bars. I would normally walk to spice h20 for my drinks if I wasn’t hanging there already.) Not enough pool space Tube slide was fun Ropes course was good (could’ve been better only because the top level and 2 zip lines were closed for repairs on our cruise) Put out sucked (very worn out flooring) Comedy/magical shows were very average. The shows we watched were okay . The live music was very good. Osheehans’s was such a great time. I loved the food there Atrium wasn’t that great of an idea, not enough seats for the game shows etc. Still had a great time as always and enjoyed my time spent on the ship with my wife. We’ll be back. Read Less
Sail Date: August 2018
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he ... Read More
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he didn't even informed us that pictures didn't come out right & let's take it again. The entertainment was very good. overall it was good experience. might try again for different destination. Shore Excursions is waist of money. don't do it. better of buying after you reach to Bermuda. it was much cheaper there. Dining staff & also Garden Cafe was really good. you can do plenty of activities at the cruise. they had programs lined up for all day. We had three children with us & they had a good time. Remember to take lots of pictures by yourself. can't trust their staff for pictures & also very expensive. Read Less
1 Helpful Vote
Sail Date: August 2018
Everything was absolutely top notch, as our past experiences with Norwegian have been. From Embarkation to Debarkation, nothing was amiss or a disappointment as far as quality and service. Staff is wonderful and the food is fantastic. ... Read More
Everything was absolutely top notch, as our past experiences with Norwegian have been. From Embarkation to Debarkation, nothing was amiss or a disappointment as far as quality and service. Staff is wonderful and the food is fantastic. Very clean and modern. My only complaint is the business of having to make reservations for shows and comedians, which of course is not limited to this ship alone and is done on other cruise lines. Stop calling it "Freestyle" cruising when this has to be done, and there is a risk of losing your dinner reservation if you're more than 15 minutes late. Royal Caribbean and Carnival also makes you have reservations for the main dining rooms for anytime dining, but they have a much longer window. While Carnival's shows are not at the level of Norwegian or RCL, their comedians are generally better and they never require reservations for any show. Every show and comedy show we saw had plenty of empty seats, which was our experience on The Gem and The Breakaway as well as every Royal and Carnival ship we've ever been on. In other words...No need to make reservations. If it's full, then it's full...try again another time. This is really our ONLY complaint. It's hardly "Freestyle" by any means. Food was outstanding no matter where we ate. Garden Cafe, Taste, Savor, Manhattan Room and some of the speciality restaurants - all totally top notch. We especially like the Brazillian steak house, Moderno, which we also ate at on The Breakaway. Every staff member was polite, courteous and accommodating, although the occasional singing can get a little annoying. We would definitely go on again, but also love the other lines as well and will probably do one of them sooner since we switch around. While we cruise often, this was my Mother's first cruise in more than 35 years and she was astounded at the size and scale of everything. We kidded her a lot when she remarked that there was no skeet shooting and that the cabin stewards used to lay out women's night gowns for them. Read Less
Sail Date: August 2018
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of ... Read More
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of quality entertainment options of the larger ships such as the Epic and Getaway. With this said, don't miss the Elements performance in the Stardust Theater. It is very good. Bands around the ship were all very good, but the music by the pool was far too loud. This isn't uncommon, but it really isn't necessary to have it so loud, as it can be heard very well in the far reaches of the pool area and beyond. There were many trivia games, which I enjoyed, but most took place in Gatsby's lounge, which has a very smoky environment with proximity to the casino and cigar smoking room. Even when people aren't smoking, the stale smell of smoke permeates the area. It is also too small to accommodate the number of people who like to play most of the time. NCL has a free ferry that goes to the island of St. George two of the three days while docked in Bermuda. We spent the day doing this and walking all over St. George from the dock and it was a fantastic time visiting the Unfinished Church, Tobacco Bay, and other areas. Read Less
Sail Date: August 2018
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was ... Read More
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was unhappy and unfriendly, the food had gone downhill, and every cruise (regardless of itinerary) had the same "formula" and feel. They redeemed themselves this time! The staff was happy and responsive and helpful - which made everything so much more pleasant. The food - still just o.k., but they were trying, and some things were actually very good in the main dining rooms. Activities - I noticed that they added some interesting activities - things like paper box making, origami, Spanish lessons - not just things that either cost money or are the silly activities by the pool (like sexy legs contests). Someone in our party had 2 food allergies, and we were so impressed and relieved that they were all over that in the dining room, and had the situation completely under control. We like NCL because of the membership you can get to the Mandara Spa for the week, and that always is something we enjoy, and we did! Only complaint is that when my 20-year old daughter had a massage, the massage therapist was rude and too heavy on the cross-sell, which detracted from the experienced. We will definitely consider NCL again when we decide to book another cruise. They redeemed themselves and won us back! Read Less
Sail Date: August 2018
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as ... Read More
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as expected. We had very calm seas and the weather was hot and sunny. public transportation on the island was spotty so use boat shuttles. St George limited on thingdss to do, Horseshoe Bay is very small. Most staff were friendly and helpful. Flex dining was limited more than expected. Great going out of Boston harbor and avoiding need for flights. One item sticks out, very hard to hear announcements over the intercom at all times, very frustrating at times. Boat interior was clean but aged. Restaurants very clean, Aqua was very loud, only used for dinner. Eat early for shortest wait. Would definately take cruise again same time of year, I think overall cruise a good choice if wanting to relax . Read Less
Sail Date: August 2018
We had a great time on the cruise. We went to celebrate our 50th wedding anniversary. We upgraded to a balcony room and was so happy we did. We went with 5 other couples that we knew, they all were celebrating there anniversary, All of ... Read More
We had a great time on the cruise. We went to celebrate our 50th wedding anniversary. We upgraded to a balcony room and was so happy we did. We went with 5 other couples that we knew, they all were celebrating there anniversary, All of us had a awesome time on the cruise. We loved the entertainment, especially Patti and Jose. The food was great and our bartender at dinner, Michael, was outstanding. We would definitely do this cruise again. Our room was great and our room attendant Dinky was great. Our cruise was a very memorable time and we had great weather and the seas were so calm. We went to horse bay beach and had a fantastic time, what a beautiful beach. I would highly recommend if senior citizens go to the beach they take a taxi and not go on public transportation, there are too many stairs! Read Less
Sail Date: August 2018
Cruised from Pier 88 NYC 48th Street and 12 th Avenue. Private car dropped us right at the pier at 11:20 AM and luggage was quickly taken by a porter. We were thru customs and processed by Norwegian desk and on the ship by noon. Very ... Read More
Cruised from Pier 88 NYC 48th Street and 12 th Avenue. Private car dropped us right at the pier at 11:20 AM and luggage was quickly taken by a porter. We were thru customs and processed by Norwegian desk and on the ship by noon. Very easy. Previous reviews stated that O Sheehans pub/restaurant would be a good first stop. Excellent choice, decent food, good service and a nice first meal. Now we were off to our cabin, Deck 11 aft. Our luggage hadn't arrived but we were able to change into pool deck clothing and drop off our carry on bags and secure passports in the cabin safe. Cabin and bathroom and balcony definetly appear larger than similar cabin assignments on other ships. Pool area on embarkation day is crazy, wild, normal stuff with children overtaking the over adults only hot tubs and pool. This was corrected by staff security by the 2nd day. No big deal as the pool is not that important for me on embarkation day. Had several drinks with our large group at the pool as there were many waiters and waitresses. Of course some surly customers but the bartenders controlled the large groups very well. Had the unlimited drink plan and 4 dinner package. Drink plan excellent, dinner package was average. Specialty restaurants food quality are only slightly above the complimentary restaurants. Japanese Teppyaniki was decent with Asian food. Typical theater with chef cooking all the food in front of everyone.Disappointed in Cagneys as rib eye was tough but Shrimp Cocktail was excellent. Manhattan, Savor and Taste Restaursants are complementary and they are nearly comparable in food and Only ate at garden buffet for a quick snack or small lunch. Average quality. The Manhattan room is easily the best complimentary restaurant.Excellent service and above average food. Le Bistro ( French Restaurant) was just ok. Good service but menu was limited Buffet was above average with Plenty of choices, Wifi stinks on the vessel. Don't get it unless it's a must. Read Less
Sail Date: August 2018
The Norwegian Escape is a family centered ship that is geared for young families. So many children on this boat. Adult only areas are hard to find eg. Spice H2O which is in the aft of the ship on the 17th floor. We found this area toward ... Read More
The Norwegian Escape is a family centered ship that is geared for young families. So many children on this boat. Adult only areas are hard to find eg. Spice H2O which is in the aft of the ship on the 17th floor. We found this area toward the end of our cruise and it is a little gem if you want to get away from noise and children. 18 and over only during the day. Main pool area is crowded with a pool that is too small for 4000+ guests. If you dont like a lot of noise and kids running around avoid this area. It was very difficult to find a lounge chair and find space in the hot tub, Our cabin was on the small size but it was comfortable with a great shower. A big plus for us! The steward was wonderful and available whenever we need something. The dining and food was the best part of the cruise. Really enjoyed the meals and O Sheehans for a late night snack. Drinks were very accessable and flowing. Best Malibu Bay Breezes that I've ever had.We wanted to relax so we didn't take advantage of all the activities just the shows in the theatre and music.Entertainment was spectacular. Howling at the Moon were amazing and so talented. The musicians played 3 instruments each. very entertaining.The staff were very accommodating. I have a sleep apnea machine and we called guest services for distilled water and it was delivered to our room witin an hour. We also did not used the ships excursions but we grabbed a minibus outside to take us to the beach. this worked out well and was an inexpensive way to travel on the island. Read Less
Sail Date: August 2018
Never cruised Norweign after going on a number of different lines before. Not a fan of fresstyle dining at all. My wife and I love meeting new people and sitting with the same people every night on other cruises to get to know more about ... Read More
Never cruised Norweign after going on a number of different lines before. Not a fan of fresstyle dining at all. My wife and I love meeting new people and sitting with the same people every night on other cruises to get to know more about them - we've even made life-long freinds from other states who have come to visit us at the Jersey Shore now.. Freestyle cruising was just about putting us two at a table alone every night. And why have different restaurants serving the same menu every night. If you spend all this time bragging about all the different places to eat, should you really be serving the same food (at the no extra cost restaurants) at every place. And Norweign has way too many pay-to-eat restaurants - both Jummy Buffet offerings were extra charge for foood, and neither place had people at them every time we walked by during the entire 7 days. Such a waste of space. So many more people would go there if the food was complimentary - such as Carnival's Guy's (Fieri) Burger Joint. That being said, the entertainment was good and having the cruise ship "park" in Bermuda for a few days was outstanding - hate the watch-watching when you get off a ship in the morning and have to rush back in the afternoon. This was also out first cruise out of NYC, great views leaving and coming back, but parking fees are ridiculous at the pier - cheaper to fly to Miami or drive to Baltimore to get a cruise out of those places, cause the cruise itself is way more expensive out of NYC.... And one other thing about this cruise, people didn't understand English. Everytime I asked a question, I had to repeat myself. Every other cruise we've been on, the staff was from all over the world, but most understood every word I said. This cruise, I constantly had to repeat myself. For instance, the Escape has a Starbucks and I had to ask like five different people where it was cause no-one understood the word Starbucks - really? Cruise Director, Alvin, and the 80s party night were awesome... Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise