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Sail Date: October 2018
Ive sailed with NCL 6 times, and I was somewhat disappointed in this cruise. The food was really lacking in taste and temperature in the specialty restaurants, buffet and O'Sheehans. Main dining rooms were good with the exception of the ... Read More
Ive sailed with NCL 6 times, and I was somewhat disappointed in this cruise. The food was really lacking in taste and temperature in the specialty restaurants, buffet and O'Sheehans. Main dining rooms were good with the exception of the uncomfortable chairs in Taste and Saver. The Choir of Man MEAL was down right awful and am disappointed I attended. The vegetables were not even cooked. Beef was terrible and so was dessert. The show however, was pretty good. Service was top notch throughout the cruise but it does not reverse or outweigh the negatives. The magic show in the theater was ok, I have seen better and worse fly on entertainment on NCL. The magic show was ok in the Supper Club, the meal was great however. La Cucina was nice even though I do prefer the old menu from a few week ago. Margaritaville, while great was costly for lunch. Smoking next to the pool on the top deck, not behind a barrier was uncalled for. I couldn't even walk past there or use the jogging track. What I was most disappointed in however was the maintenance of the ship. For being 3 years old, it did not hold up well at all. Menus covered in pen marks, lounge chairs falling apart, flooring worn out and cut up on the stairs (starboard side, near an upper deck) really took away from the experience. I was on the Getaway in September and that ship has faired far better. Like I said, overall the cruise was good but I'm glad this was my 4th NCL cruise of the year- this cruise would have left a lot to be desired. I will be back but I hope the quality of food improves and ships are maintained a little bit better. Read Less
Sail Date: September 2018
This is my 3rd Norwegian cruise last 2 on breakaway. I dont prefer this ship for a few reasons 1. Deck space in pool area small and crowded 2. After midnight show was long and I struggled to remain interested 3. Dining in main hall was ... Read More
This is my 3rd Norwegian cruise last 2 on breakaway. I dont prefer this ship for a few reasons 1. Deck space in pool area small and crowded 2. After midnight show was long and I struggled to remain interested 3. Dining in main hall was meadeocure flavor and presentation really fell flat 4. Choices of dinning areas limited unless you want to spend a lot of extra $$$ and thise restaurants were not even busy 5. Limited hot tubes and tbey closed at 10pm 6. Dinning options after 930 are limited to mainly snacks and bar good and for days at port tnis is especially difficult to make dinner due to limited bus schedule on the island. Overall, I have failed carnival 1 time and Norwegian 3. I may choose a different cruise line based off of this experience. The pros... Cabin cleanliness, staff service, some entertainment, length at port Read Less
3 Helpful Votes
Sail Date: September 2018
Our Bermuda trip was sadly detoured because of hurricane Florence. We were OK with going to Bahamas, but at the last minute, we didn't stop there. It was upsetting that we didn't get any credits for missing ports. My friend on Carnival ... Read More
Our Bermuda trip was sadly detoured because of hurricane Florence. We were OK with going to Bahamas, but at the last minute, we didn't stop there. It was upsetting that we didn't get any credits for missing ports. My friend on Carnival received a $50 credit for a port she missed on her cruise last month. Restaurants - -The new tapas bar Pincho was my favorite hidden gem. The menu is exceptional, so I didn't understand why it was always empty. I think many of the cruisers don't understand the tapas concept, but I hope they don't close it. The restaurant closed early at 10pm. As a tapas restaurant, it should be open much later! The best things on the menu were the scallops, shrimp, tomato bread, grilled sirloin, and salmon. The sangria was amazing too. -Bayamo, the new seafood restaurant was a big disappointment. The servers werent properly trained and we were often without silverware and empty glasses. The huge crab legs for $8 were a steal and delicious. The oyster rockfellers were very disappointing. The thermal spa was a peaceful sanctuary away from the ship chaos. I do not regret getting the a spa room. The mini golf is a bit dated and wish they would upgrade it. The breakfast at the buffet it the best. The buffet lunch was very bland and everything was very salty. I wish there was more healthy food at the free restaurants. Everything seem very salty and cream heavy. The music was fantastic all over the ship. My favorite was Orly who played Santana hits in the atrium. There was a great columbian duo in the Manhattan room. I liked how they dont rush you through the manhattan room and you can linger as long as you like. The comedy shows were all sold out immediately and the standby lines started over an hour before the show. I wish they would put a better system in place so people dont waste so much time standing around. It seems like NCL is moving to an entirely a la carte model as more dining and entertainment come with a fee. Read Less
1 Helpful Vote
Sail Date: September 2018
We picked this cruise because our first one to Bermuda was mostly rained on. So we tried again........and will have to try again some time due to the itenerary change. We only got off the ship once: at Port Caneveral. I was able to ... Read More
We picked this cruise because our first one to Bermuda was mostly rained on. So we tried again........and will have to try again some time due to the itenerary change. We only got off the ship once: at Port Caneveral. I was able to cross one off the bucket list: a visit to Port Canaveral. You really need 2 days there to be able to see the whole place. Tappenyaki was great. We also dined at Moderno (went away STUFFED), the Italian place, and Cagneys twice. Don't look for veal cutlet parm, chicken parm or anything parm at that Italian place! Naturally Cagneys was fantastic. Get the Porterhouse steak! Never had Oysters Rockerfeller before, glad I had them twice! Sides are nice too. Baked potato, spinach, onion rings, creamed corn is not a bowl of mush: chewy corn. Be careful of the papparatzi at the dinner venues. If they take your pic, later on during your meal they'll present it to you in a nice folder. IDK how much it is, but we declined it at Tappenyaki as it was a lousy picture of us (he was in a rush). Lesson learned at the other venues so we simply declined the photographer in taking our picture. Many unhappy campers aboard because of Florence and the change of itinerary to Port Canaveral/Great Stirrup Cay/Nassau. But we skipped Nassau to get around the hurricane to get back in time. But we were docked by 4:45 AM as per my wife. Many cruisers wanted some big "paybacks" which I'm not going to get into. They will have to deal with corporate on that. It was my first cruise on a mega ship, I prefer the regular sized ones. I was struggling with 2 to be replaced knees, so I am a bit biased! Mandy was a great room steward. I had an issue with the bed (zippers sticking me the first night) and she took care of it. The room had a low couch which I couldn't sit on, there was no desk chair in the room so I and others sat on the bed in the room. The problem was it was sinking due to people sitting on the edge. I had to sleep on that side due to my C-Pap machine (bring an extension cord if you have one) so I felt like I was going to fall off the bed at times. Mandy couldn't help me there, but that was OK. The bathroom and shower were a nice size which of course knocked down room space. I'm not much for the entertainment, except the comics. There were 2 with the third as the MC. The MC and one of them did stuff in the welcome show, then we saw each of the 2 in the Comedy Club. It's a tough "ticket". It's a small venue and you need advance reservations. We were unable to see the 18 y/o+ shows because of this. There is where I miss the Spinaker Lounge we have on the smaller ships. Did not do the Supper Club as we had 5 restaurants above. I didn't care for the Brat Pack and the description of the other shows did not impress me. We had a drink package. My wife and I should get drunk on 5 mud slides in one day, but they know what you have ans skimp on the liquor. I get it, I really do! If you want to get drunk, drink beer! They can't water that down! Kudos to the captain for keeping us safe and for the sunny weather in his navigation. Whenever Mandy (the CD) or her assistant used the PA system, they were too loud and talked too fast. Couldn't understand them due to the echoing. I know the cruise line reads these, tell them to slow down. The crew were very friendly, but when you are hobbling around with a cane, you get that. Some claim they are unfirendly. But at a certain point they would like a "hello" back. But they seldom do because most cruisers arein such a hurry all the time. I asked for a wheelchair to get off the shipbecasue I was "done" thanks to the knees and neuropathy. As platinum card holders we got yellow baggage tags and they got me off quick and right to customs. I just had to hobble a block out onto 12th Ave. where my son picked us up. Read Less
Sail Date: September 2018
While Norwegian has no control over the weather, thank you Florence, our trip to Canada that was supposed to be Bermuda wasn't a total washout. I like the Dawn overall. The style and decor of the ship was very nice. It was easy to get ... Read More
While Norwegian has no control over the weather, thank you Florence, our trip to Canada that was supposed to be Bermuda wasn't a total washout. I like the Dawn overall. The style and decor of the ship was very nice. It was easy to get around and it was exceptionally clean. As a smoker, I know just how nasty the smoking area can be, and even that was kept in tip top shape. Kudo's to the housekeeping staff for a great job. I LOVED the Lido Deck set up. It was much quieter than any Carnival I've been on and the service staff were perfection. Irene knew our names and preferred drinks by the second round. The "washy washy" folks I also loved. They were friendly, funny and served a great purpose. I think all ships should follow NCL's lead on this. Our cabin was a bit tight, but workable. Our bathroom was a joke. Whoever decided that it was a good idea to put a sliding glass door to separate the toilet from the rest of the bathroom should be analyzed. Anyone bigger than a teenager would have problems getting in and out of there, let alone a bigger person. Our cabin steward, Stephen was awesome. Our cabin was kept spotless and he was both friendly and professional. We had a "priva-sea" balcony on deck 8. I liked the way is was set back into the hull of the ship, much like a cove balcony on Carnival. Dining. At first I was impressed with all the different options offered. In reality, I was actually disappointed in the quality of the food, the only exemption being Teppanyaki and Moderno. Excellent food AND service, both. La Cucina could take some pointers from Olive Garden to come up to their standards food wise. Service was excellent. Aqua and Venetian, not impressed at all. Food was ehhhh, at best, service as well. 15 minutes to get a cup of coffee? Really? Buffet was ehhhh, as well. Selection was very limited, repeated, and anything that was supposed to be hot seemed to be lukewarm at best. Couldn't get butter to melt on a piece of french toast, a pancake or potatoes to save your life. I did like that there was a "coffee girl" to bring coffee and pastry around in the morning to the Lido Deck area. Reziel was a joy every morning, with her smiles and bubbly personality. Embarkation and Debarkation. AWESOME!!! I have 6 cruises with Carnival and use Faster To The Fun, and getting on and off with NCL in Boston was just as quick and easy as that. Maybe it's just that port, but I was impressed! I usually sail with Carnival. Will I sail with NCL again? ONLY for the Bermuda itinerary. I like the 3 days in port in Bermuda idea. Next time it won't be during hurricane season. Will I sail NCL again for any other cruise? Probably not. While it was "ok"... I find Carnival overall to be a better cruise line. But, that is just my subjective opinion. NCL was fine for what I wanted, and made the best of it when those plans fell through. It was miles from horrible, but a few yards from excellent. Read Less
1 Helpful Vote
Sail Date: September 2018
This was my first cruise and I should have done more research before booking. It seems that the cruise life is for the elderly since 80% of the passengers were elderly. Between the walkers and strollers there was never any room on the ... Read More
This was my first cruise and I should have done more research before booking. It seems that the cruise life is for the elderly since 80% of the passengers were elderly. Between the walkers and strollers there was never any room on the elevators. Thank goodness my friend and I were able to walk up and down the stairs mostly to get around. The buffet food wasn't all bad but not the best either , the other 4 restaurants that we went to were great especially Source, i think it was, it's on deck 6 across from Taste, best steak. The staff on the ship were an absolute delight to deal with and they were all very helpful. I must also say very honest. I left my purse in the restaurant and the next morning everything was there when I picked it up even the large amount of cash. Now the really bad things about this cruise that I should have known through research. Wall to wall kids, imagine how fun it is to be sitting at a bar, any bar with an adult drink with a toddler sitting right next to you, yes, they have access to everything 24/7 accept the casino and 1 bar. The most unbelievable thing about this ship you may not believe but it's true. This ship holds 4300 people not including staff yet it has 1, yes you read it right 1 small pool. The pools I went to as a child in the City were bigger then this pool. Imagine a bunch of mostly very overweight elderly people sitting in a pool like tea bags or something. You couldn't swim or float because there wasn't enough room. The shows I went to see that were free were really fun and the games and stuff they have were funny and pretty good movies. But no TV and very little movies in the rooms but the ones there not a bad price at all. Also didn't like that you couldn't even smoke on our balcony. They could at least do one side of the top 2 decks for smokers. People complaining were just jerks, with the boat moving the smoke just blew right away. They also didn't bother to let us know that while we were in port in the Bahamas that the store on board and the casino would be closed, the store the entire time and the casino till 9 PM. They claim you can hear announcements through the television but they don't give you notice before the announcements they aren't clear. Daily activities for the next day needs to be given earlier. If your an older person or a family with kids you'll have a great time on this cruise as long as you don't want to swim. One last thing, I do enjoy gambling and I like the assortment of slots and amounts you could play accept the minimum on tables was $10.00 and they only had $1.00 wheel of fortune slots and no Big Wheel, despite that i did win on the final night and got out of Bermuda ahead of the storm. If I cruise again I'll be looking for a cruise with no kids and adults under 60. Read Less
1 Helpful Vote
Sail Date: September 2018
I took this cruise because it is a no fly from NY. I have never been to Bermuda, never been on the Escape. Do not see the advantage to large ships. Except for the rope course and the mini golf - just a lot of exercise walking or ... Read More
I took this cruise because it is a no fly from NY. I have never been to Bermuda, never been on the Escape. Do not see the advantage to large ships. Except for the rope course and the mini golf - just a lot of exercise walking or climbing stairs to get where you want to go. NCL is planning to introduce new smaller ships. JoJo, who I first met as the Solo coord had many more jobs interacting with passengers was totally A+++. Unlike my last 2 NCL cruises, the solo coord actually was there to coord dinner and other activities. He is really a people person. When I was leaving the shop, I noticed he seemed to know a lot of passengers who he was saying good-by to, and asking if they needed help. The best food was the chicken noodle matzo ball soup. It was better than Princess and Princess food is really good. Read Less
Sail Date: August 2018
NCL is our only cruise line we have been on 8 cruises with them. This most recent cruise was the lowest quality out of all the others. It was unfortunate that there were so many low quality things that happened. We had two other couples ... Read More
NCL is our only cruise line we have been on 8 cruises with them. This most recent cruise was the lowest quality out of all the others. It was unfortunate that there were so many low quality things that happened. We had two other couples with us as well and they experienced the same issues. This is definitely not the norm. There were plenty of nice and hard working employees on the ship but the bad ones stand out. First our room Stewart was horrible. The balcony was filthy from the day we got on till the day we got off. The same drink cup, cherry stem and what looked like dried blood on the floor. The toilet smelled of urine the entire cruise, She never cleaned around the coffee maker and we had to bed for more coffee and sugar daily. The bed was the worst we ever stayed on. The shower door fell off on my wife's foot and I had to call security to unlock the safe 3 times, finally stopped using it. Secondly the bars, The pool bar was always backed up took forever to get a drink. O'Sheehans bar maid was terrible and poor attitude she was the only one on and you never got service unless you got up and asked the hostess, then she would never come back. The main dinning Venetian just had bad service There were good things like The main dining Aqua was awesome service friendly and prompt it was our favorite dinner even over the specialty restaurants. The guy cooking burgers up at the top pool bar was very good. The singers husband and wife were awesome . Cruise next guy was great and friendly Front desk services people were very good and friendly. The gym was nice and pretty big but cigarette smoke was coming in somehow must be near a smoking area. Moderno was very good, Cagneys and La,cuchina were good but just not as nice as the new ships. We just went on the maiden voyage of the bliss so maybe we were a little spoiled. The buffet was very good. Not as nice as bliss but clean and fresh Read Less
Sail Date: August 2018
Us - we're experienced cruisers and platinum plus NCL. The not so good Embarkation - Boston does not have priority boarding for platinum and above. We asked multiple people, all said the same thing. "We don't do that ... Read More
Us - we're experienced cruisers and platinum plus NCL. The not so good Embarkation - Boston does not have priority boarding for platinum and above. We asked multiple people, all said the same thing. "We don't do that here". NCL needs to be consistent, either have or not at every port. Food - worst food we ever had on an NCL ship, across the board. -Buffet for breakfast is terrible. Cold scrambled eggs, and sausage gravy. Hard biscuits. Eggs benedicts that more hard boiled than poached. -Osheehan's. It was a crap shot. One day you'd have no coffee spoons or jam, with one hash brown on your order and crispy bacon. The next day would have spoons and Jam and 2 hash browns with an order, and bacon so underdone you had to ask if they'd even tried to cook it. -Cagney's and La Cucina Neither one can cook a steak Both nights I ordered medium rare, to only have pink. DW ordered medium only to have no pink. -Teppanyaki - The food was. Actually the scallops were great. But no show. A few twirling knifes and eggs, then done. No singing, no jokes, no volcanoes, no beating heart of rice. The show is part of the reason we go. -Bambo Menu is very limited. We talked to couple later in the week that went, sat down saw the menu and left. Unfortunately we had the spicy chicken, I think it was Kung Pao and fried rice to share. The rice was OK. The chicken was so overcooked it was chewy and dry, with very little spice. Los Lobos - everyone raves about the guacamole. We don't like guac, so maybe that's the only thing to get. The rest of menu was very Americanize pedestrian Mexican. Not as good the Mexican restaurants we go to. We laughed because the prices were about the same as at home. It's OK. But surely not worth spending extra money to eat there. The good Service - Everywhere we went the crew seemed happy and were helpful. Entertainment - Hotwire is a band on board. They are one best cruise ship bands we've ever heard. We pretty much followed their schedule during the week, and attended whenever we could. -Luz the ACD is a don't miss act. One night each week she does her Tina Turner impersonation. We saw her a while back on the Gem. She still belts out Tina Turner tunes as great as ever. AlLl in all, it was fine, I guess. The service and the band make it as memorable, in a good way, as the food made it memorable in a bad way. Would we book the Dawn again? Probably not, as the food is a big part of cruising. Based on the itinerary, would we completely avoid the Dawn? That's still open for us to discuss. Read Less
3 Helpful Votes
Sail Date: August 2018
We've been on several cruises now, and my thoughts about this particular ship are the following: 1) the decor is modern and lovely, 2) the volume of people is too much, 3) the shore excursions are well executed, 4) the food in ... Read More
We've been on several cruises now, and my thoughts about this particular ship are the following: 1) the decor is modern and lovely, 2) the volume of people is too much, 3) the shore excursions are well executed, 4) the food in the dining rooms far surpassed the garden cafe food, 5) the ship has a ridiculously small adult pool with limited seating, 6) our 6yo loved the splash academy, 7) the staff doesn't seem particularly happy. We chose this sailing based on itinerary (Bermuda), without much preference for what ship took us there. That being said, I will move forward choosing smaller ships with less bells-and-whistles. The Escape also chose more pay-dining areas over community spaces/pool space, so there's that to consider. If you're a foodie and don't care about pool area/library area/reading nooks, this is your ship! Overall, I'd say it was okay enough, but I would likely choose a smaller ship in the future. Read Less
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