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Sail Date: September 2018
Well the worst thing about this cruise was how many people they pack on the ship. Forget swimming, getting in the hot tub, or getting a lounge chair unless you were outside by 7am. If you are a smoker.. this is definitely not the boat ... Read More
Well the worst thing about this cruise was how many people they pack on the ship. Forget swimming, getting in the hot tub, or getting a lounge chair unless you were outside by 7am. If you are a smoker.. this is definitely not the boat for you. Only 4 extremely small places to smoke on the entire ship. I got yelled at a few times for smoking on the wrong side of a lounge chair. I guess they figured it was safer to have 100 smokers packed around 6 small tables. Completely ridiculous. The food was terrible. First cruise I’ve been on where I lost weight. In 2 of the free dining rooms we had terrible service. Waited 30 mins for a dessert menu that never came one night, and 40 mins for appetizers of soup and salad another night. The waitstaff was either friendly but extremely too busy.. or very rude like they knew they were getting a 20% tip no matter what. At a “glow party” they had face painting.. my 3 year old son waited patiently and politely in line for over 30 mins for them to make an announcement saying face painting was closed, and they grabbed the paint and ran into a crew only room. Try explaining this to a small child. The look on his face was completely heartbreaking. On our last day we went to customer service because of a bogus casino charge on our account and because of the service we received. When explaining about the poor service the staff member rudely told me I should’ve came down when it happened and not have waited until the last day. Apparently it’s ok for their staff to make customers wait, but not the other way around. Th shows were mediocre at best. Only made it 30 mins into after midnight before wanting to fall asleep. The magician they had was good, but definitely directed at an older crowd. Saw the dueling pianos twice. They were good but it seemed hard for them to play any songs from the past 25 years. A song I requested from late 90s was started and after 3 words skipped. I’m 30 years old I don’t want to listen to songs from the 50s and 60s all night so we left. Oh wait I’m sorry they did play “let it go” from the movie frozen *eye roll* The good: Our room steward Arnold was the absolute best. So friendly and accommodating. Some staff were extremely friendly and brought my son free frozen drinks. My son enjoyed the mini golf, splash zone,and rope course for toddlers. Bermuda was amazing. I loved being there for 3 days and really getting to experience being there. Read Less
1 Helpful Vote
Sail Date: September 2018
This was my first cruise and I should have done more research before booking. It seems that the cruise life is for the elderly since 80% of the passengers were elderly. Between the walkers and strollers there was never any room on the ... Read More
This was my first cruise and I should have done more research before booking. It seems that the cruise life is for the elderly since 80% of the passengers were elderly. Between the walkers and strollers there was never any room on the elevators. Thank goodness my friend and I were able to walk up and down the stairs mostly to get around. The buffet food wasn't all bad but not the best either , the other 4 restaurants that we went to were great especially Source, i think it was, it's on deck 6 across from Taste, best steak. The staff on the ship were an absolute delight to deal with and they were all very helpful. I must also say very honest. I left my purse in the restaurant and the next morning everything was there when I picked it up even the large amount of cash. Now the really bad things about this cruise that I should have known through research. Wall to wall kids, imagine how fun it is to be sitting at a bar, any bar with an adult drink with a toddler sitting right next to you, yes, they have access to everything 24/7 accept the casino and 1 bar. The most unbelievable thing about this ship you may not believe but it's true. This ship holds 4300 people not including staff yet it has 1, yes you read it right 1 small pool. The pools I went to as a child in the City were bigger then this pool. Imagine a bunch of mostly very overweight elderly people sitting in a pool like tea bags or something. You couldn't swim or float because there wasn't enough room. The shows I went to see that were free were really fun and the games and stuff they have were funny and pretty good movies. But no TV and very little movies in the rooms but the ones there not a bad price at all. Also didn't like that you couldn't even smoke on our balcony. They could at least do one side of the top 2 decks for smokers. People complaining were just jerks, with the boat moving the smoke just blew right away. They also didn't bother to let us know that while we were in port in the Bahamas that the store on board and the casino would be closed, the store the entire time and the casino till 9 PM. They claim you can hear announcements through the television but they don't give you notice before the announcements they aren't clear. Daily activities for the next day needs to be given earlier. If your an older person or a family with kids you'll have a great time on this cruise as long as you don't want to swim. One last thing, I do enjoy gambling and I like the assortment of slots and amounts you could play accept the minimum on tables was $10.00 and they only had $1.00 wheel of fortune slots and no Big Wheel, despite that i did win on the final night and got out of Bermuda ahead of the storm. If I cruise again I'll be looking for a cruise with no kids and adults under 60. Read Less
Sail Date: September 2018
This ship is a great ship for a nice 7 night cruise, based on reading reviews prior to our cruise it was what I expected upon experiencing it myself. The cruise ships is your average mega cruise ship with all the typical amenities and ... Read More
This ship is a great ship for a nice 7 night cruise, based on reading reviews prior to our cruise it was what I expected upon experiencing it myself. The cruise ships is your average mega cruise ship with all the typical amenities and experiences you’d have if you’ve been on cruise ships before. I found the quality of food about a 4 out of 5 stars meaning it was very good but not quite the excellent mark honestly. (I’ve had better food quality experiences on Royal Caribbean’s ships.) Our balcony room was your average sized balcony room, I did not order the bed closest to the door as I could hear every footstep past my room at night waking me up constantly like someone was walking in my room, (Royal’s balcony layout puts you further from the door closer to the balcony which is nicer in my opinion.) Service staff we’re EXCELLENT!! Very professional, friendly, attentive and I especially loved the. Group of crew members walking around singing “washy washy” songs and sanitizing everyone. Pool/sun deck is a zoo on sea days good luck if you’re into fighting herds of drunk sweaty annoying people to get into the pool or grab a seat (very uncomfortable sun loungers) or getting a drink at the pool bars. I would normally walk to spice h20 for my drinks if I wasn’t hanging there already.) Not enough pool space Tube slide was fun Ropes course was good (could’ve been better only because the top level and 2 zip lines were closed for repairs on our cruise) Put out sucked (very worn out flooring) Comedy/magical shows were very average. The shows we watched were okay . The live music was very good. Osheehans’s was such a great time. I loved the food there Atrium wasn’t that great of an idea, not enough seats for the game shows etc. Still had a great time as always and enjoyed my time spent on the ship with my wife. We’ll be back. Read Less
Sail Date: September 2018
The Norwegian Escape is huge! We felt like the highlights were: the Thermal Suite (we spent many hours relaxing in the amenities here), the amazing professional entertainment & shows were the best we have ever experienced on a ship, ... Read More
The Norwegian Escape is huge! We felt like the highlights were: the Thermal Suite (we spent many hours relaxing in the amenities here), the amazing professional entertainment & shows were the best we have ever experienced on a ship, and the many choices to eat. We don't like the crowds at the buffet and use it only when in a hurry, but the MANY options for eating were great. We also loved Bermuda...the amazing beaches, scooters around the island, incredible caves, shopping, ferry and bus transportation was easy. We couldn't really enjoy the pools because it was just too crowded on such a large ship with great weather. The huge screens were a great way to keep the energy and fun going from the center of the ship with games and entertainment. But, we also enjoyed the quiet of sitting and eating outside our lounging on the couches. The was really one of our favorite cruises and we've taken many. Read Less
Sail Date: September 2018
It was my boyfriend and I’s first time on a cruise and since we live an hour from NYC I figured I’d give this a try. It was honestly the best time we have both had and was totally worth the money. Boarding the ship was easy and ... Read More
It was my boyfriend and I’s first time on a cruise and since we live an hour from NYC I figured I’d give this a try. It was honestly the best time we have both had and was totally worth the money. Boarding the ship was easy and very fast. We were on the boat within 45 minutes of arriving at the port. Disembarkation in Bermuda and back in NYC was also very smooth. An answer to the nicotine (and other)vapors- yes you can bring it on the boat. It’s all about how you act so, don’t be stupid. We had the Ultimate Beverage Package and that was by far the best thing ever made because with us, it paid for itself before we even left NY. We payed for WiFi when we were on the boat which was pricy but whatever, we chose to buy it anyway. We mainly dined in the Garden Cafe. It was good for buffet style food and we really had no complaints. Everyone who has complained about it is generally over the age of 50 and or overweight in some type of scooter so if you’re in those categories and are picky about food you should probably consider the dining package. We took advantage of the beverage package in a way that we were always to drunk to see/ remember to book a show onboard but I’ve heard from everyone on the ship that the “brat pack” was the best show they’ve seen. Remember to bring white for the glow party- that was by far the most fun we had on the ship. There wasn’t anyone unsatisfied during it. The only complaint we had was the pool- there is only one adult pool and that’s fine but it’s mostly congested with older guests sitting on the outside of the pool without a bathing suit on or a book in their hand and it’s like, maybe they should have taken a different boat. But ,to each is own and we just found a empty hot tub and lounged in their until the pool was filled with others our age. Everyone we met on board was so nice from the workers to the other cruisers. My boyfriend got sick the second day in Bermuda and everyone who knew he was sick, tried to help him get better and always asked if he was feeling better. Never underestimate the kindness of others. While in Bermuda we did get to go snorkeling on the Restless Native- they’re genuinely amazing and gave us complimentary rum swizzles and cookies while on our snorkeling excursion. Highly recommended. We also did jet skiing- again, highly recommended. And we traveled to horseshoe bay the last day and even though it rained as soon as we got there it was still beautiful. All in all, this was the best time of my life and all I’m saying is, if you have read a negative review it is most likely from a miserable person who feels everyone else should be miserable too. Or from someone who shouldn’t be cruising on a boat with a bunch of younger and middle aged people. *One thing I recommend for water drinkers like myself- the water on board is filtered tap and or sea water and it does not taste like your average Poland Spring. One thing I recommend is bringing a CLOSED case of water and putting it in a duffle bag to bring for the week. They do have flavored water on the boat in the Cafe, they also have water packages but be aware they are not cold. You do have ice in your stateroom but it is something to consider* Read Less
Sail Date: August 2018
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he ... Read More
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he didn't even informed us that pictures didn't come out right & let's take it again. The entertainment was very good. overall it was good experience. might try again for different destination. Shore Excursions is waist of money. don't do it. better of buying after you reach to Bermuda. it was much cheaper there. Dining staff & also Garden Cafe was really good. you can do plenty of activities at the cruise. they had programs lined up for all day. We had three children with us & they had a good time. Remember to take lots of pictures by yourself. can't trust their staff for pictures & also very expensive. Read Less
Sail Date: August 2018
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly ... Read More
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly considered a smaller older ship but it was plenty festive & fun if you wanted to be festive and plenty relaxing & quiet if you wanted to relax. Pretyy ship. Always clean. More than enough lounge chairs on the sun decks for full capacity ship which was great ! We saw the Irish musician/comedian in The Stardust Theater and he was GREAT ! The Famous Homes & Hideaways shore excursion was relaxing and interesting and fun ! Small boat for this excursion was not overcrowded. Roomy cabin (balcony cabin on deck 8) with enough "storage" to unpack just fine ! Magnifying mirror, safe, hair dryer, liquid hand soap at the sink, small fridge, fully working TV, and coffee pot in the cabin were big pluses. The bed was soooooooooooo comfy. Never slept so good ! Clean and pretty cabin. Nice balcony with two chairs and a little table. Pool towels provided. Shower was roomy and I wasn't expecting that. Shower was modern and worked great---Instant hot water when turning it on and good water pressure. Didn't hear much noise at night when turning in early from inside the cabin even though 8058 is in a convenient location right near stairs & elevators ..... and also near Stardust Theater.! Read Less
1 Helpful Vote
Sail Date: August 2018
So I normally board with royal Caribbean, where everything is pretty much 5 stars across the board , from the food to the entertainment , the clubs, and the cleanliness of the ship. But boy oh boy where do I begin with the Norwegian escape ... Read More
So I normally board with royal Caribbean, where everything is pretty much 5 stars across the board , from the food to the entertainment , the clubs, and the cleanliness of the ship. But boy oh boy where do I begin with the Norwegian escape . FOR STARTERS THE FOOD IS TERRIBLE. Disgusting . My family and I were sick almost every night to our stomachs. They use low quality ingredients, THE FOOD IS COMPLETELY DROWNED IN SALT , & also the drinks are crappy as well. The cleanliness of the boat was not up to my standards whatsoever, many times I was given dirty silverware, cups, glasses, and plates . The entertainment is boring, the shows are not worth the trouble you have to go through trying to book it . That’s right you heard me you have to BOOK THE SHOW ON A CRUISE YOU ALREADY PAID FOR. Okay on to the next problem, the employees are so unhelpful and some are rude and I also experienced a racist encounter at dinner one night. You will run into a few amazing employees , but it dosent make up for the lack of customer service given through most of the employees. I CAN GO ON FOR DAYS ABOUT HOW TERRIBLE THIS CRUISE LINE IS BUT IN ALL PLEASE SAVE YOUR MONEY . Don’t do it . You’ll regret it . You will regret every dime you spent . Read Less
4 Helpful Votes
Sail Date: August 2018
The food is fair,the staff could be trained better. If you like a big ship of people who want to reach their 15drink per day drink package then this is the ship for you! Also be aware of the promises NCl makes and what they deliver. I have ... Read More
The food is fair,the staff could be trained better. If you like a big ship of people who want to reach their 15drink per day drink package then this is the ship for you! Also be aware of the promises NCl makes and what they deliver. I have been on 5 NCl cruises and took a break from them in the last 8 years. It seems their marketing strategy is charge extra for everything! They give you a fair price then for seven days all they do is to try to sell you or charge you for extra.the last straw were the marketing calls to your room on selling you the next cruise! Definitely low end with lots of extra charges! The adult only pool is a joke with kids running around. The ship is not so clean. Their staff is mostly at the bars. Food is fair! The buffet is dirty! It’s a joke how they keep on pushing you to buy stuff! I want a cruise to relax not a cruise filled with pushy salespeople. The gym was nice yet filled with one water fountain for water. The instructor showed up constantly late. The complimentary class was 7 730 and 5 and were 15 minutes with the instructor showing up late! It’s an insult to get up early for a 10 minute class. Their excuse is pay and come to the 45 minute class. The spa was unkempt never had robes or towels in afternoon. Read Less
3 Helpful Votes
Sail Date: August 2018
We've been on several cruises now, and my thoughts about this particular ship are the following: 1) the decor is modern and lovely, 2) the volume of people is too much, 3) the shore excursions are well executed, 4) the food in ... Read More
We've been on several cruises now, and my thoughts about this particular ship are the following: 1) the decor is modern and lovely, 2) the volume of people is too much, 3) the shore excursions are well executed, 4) the food in the dining rooms far surpassed the garden cafe food, 5) the ship has a ridiculously small adult pool with limited seating, 6) our 6yo loved the splash academy, 7) the staff doesn't seem particularly happy. We chose this sailing based on itinerary (Bermuda), without much preference for what ship took us there. That being said, I will move forward choosing smaller ships with less bells-and-whistles. The Escape also chose more pay-dining areas over community spaces/pool space, so there's that to consider. If you're a foodie and don't care about pool area/library area/reading nooks, this is your ship! Overall, I'd say it was okay enough, but I would likely choose a smaller ship in the future. Read Less
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