We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...
Our family just completed a 7-day Western Caribbean Cruise on the Epic, which was also our first NCL cruise. Prior to boarding, I was absolutely terrified having read all of the recent negative reviews. Having completed the cruise, I must say the Epic gets more criticism than it deserves.
Let's start with the bad:
We had a later board time (I was late doing the online check-in), and ...
We're not among those that are habitual cruisers. At 62, we've probably been on 15 in our lifetime. We like the convenience once in a while and just the ease of travel and leisurely feel. Have been on Cunard, RC, and Celebrity. This is our 2nd with Norwegian (first was right before pandemic in Hawaii). While I'd say the lines overall are similar, Norwegian is probably my least favorite. ...
Mid ship / Deck 9 Balcony Room
Pros:
Excellent / Great food (all beef is angus beef) - never over cooked as we experienced both times on Royal Caribbean. By far the best food on any cruise line we've experienced.
Excellent customer service
No seasickness due to captain/pilot's experience on large swells on last day of cruise
No lines for Starbucks
Cons:
*No place to get away ...
Start with the positives, ship was quite nice, as were accommodations. Staff on the most part were helpful, and food was very good. Now the negative, way too many passengers to appropriately accommodate. Long lines and wait times for shows, drinks elevators etc. Norwegians overall business practices are poor in my opinion. Besides the unreasonable costs for packages such as drinks and specialty ...
As an experienced cruise traveler, I've been on countless voyages over the past two decades, cruising with family early on and then increasingly venturing out solo. Most of my cruises in the 2000s and 2010s were on major lines like Royal Caribbean, Celebrity, and Carnival. In the 2020s, I've sailed with Virgin Voyages, Holland America, Princess, and Celebrity among others. This Norwegian Encore ...
This was my wife's and I fourth cruise with NCL. We have done the Getaway, Bliss, and Encore twice.
Embarkation: This took longer than before. We were at the port by 10 am and got group 6 to go on. We were on the ship by 11:45. Once there, we headed up to the American Diner for lunch and had a terrific meal.
Cabin: Our cabin was a great spot on the ship. Our steward Putu, did an amazing ...
The ship is beautiful. We thought the staff and service was great although many people onboard disagreed. Good food options, as a picky eater I was always able to find something I liked.
The pool deck is definitely way too small. Not enough room to put an adequate amount of chairs and loungers. If you want a lounger, be out by 7am. They try to make up for the lack of space by cramming regular ...
This was my seventh cruise and my fifth NCL cruise. We had a balcony room near the back of the boat on the 11th floor. The room was quiet and the room and balcony are exactly what I had expected of a newer large NCL or RCI ship,
I've always discounted reviews of others when they posted negative reviews of food. I'm not a particularly 'foodie' type person. I will clarify my thoughts by saying ...
We chose this cruise because of our past experiences with Norwegian. In the past we have been extremely happy with the line. We were not Haven guests on this trip. We also had friends who cruised for the first time and were deciding if they would like this type of trip.
Overall the trip was average to below average WRT service,the room and bed, The cleanliness of the ship, casino prices, and ...