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Norwegian Australia & New Zealand Cruise Reviews

Cruiser Rating
50.3
10 reviews

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1-10 of 10 Norwegian Australia & New Zealand Cruise Reviews


Overpriced & disorganised

Review for Norwegian Jewel to Australia & New Zealand

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peter-b
6-10 Cruises • Age 90s

Standing in a queue with 2000 people to disembark in Auckland NZ while 2 staff look up each passenger manually in a book. I'll find out why in an hour or so. Worst disembarcation I've had in 30 years. Crew are stiff. Food is terrible (stale bread served up with dinner multiple times). Cabin so small there is no chair or table. Not enough space to walk down the side of the bed. Public spaces ...
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Sail Date: January 2020

Cabin Type: Inside


Worst cruise ever

Review for Norwegian Jewel to Australia & New Zealand

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Bali lou
6-10 Cruises • Age 70s

Cabin Type: Balcony Day two into our holiday cruise i received a rather rude letter in my stateroom, a courtesy phone call would have been nicer, stating that my credit card was stopped and i had my ship card cancelled,having checked and called my bank it had never been stopped..it was the the ships staff's fault..no apology and rude service at the service desk. Drink package extremely too ...
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Sail Date: February 2019

Cabin Type: Balcony


Worst cruise ever

Review for Norwegian Jewel to Australia & New Zealand

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lansim
10+ Cruises • Age 40s

No service Kaos when using tender Only care revenue with shore excursion otherwise they consider us as normal Cancel one day in darwin and not offer anything back Old Not well maintained No personnal service even 19 nights on Need to wait 15-20 min everynight with pager for go eat dinning room. Really basic. Night show always one signer with band almost everynight ...
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Sail Date: February 2019

Cabin Type: Family Inside


Norwegian Jewel disappointing

Review for Norwegian Jewel to Australia & New Zealand

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Stokate
6-10 Cruises • Age 40s

No words for this cruise. No basics like sugar salt or pepper unless you hunt someone down for them. Service is the worst I’ve ever received at sea. An hour and a half for a kids pizza . If you want vegemite they bring out a jar that you share with other passengers. An hour and a half wait for breakfast in the main dining room. Staff have no interest in helping passengers. If you want a warm meal ...
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Sail Date: December 2018

Traveled with children


Norovirus Outbreak Disaster 96 Hours in Lockdown

Review for Norwegian Jewel to Australia & New Zealand

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Brad J.
10+ Cruises • Age 60s

Having sailed more than 100 days on numerous cruise lines such as Royal Caribbean, Carnival, P&O, Holland America, Celebrity and Princess the Norwegian Jewel was a floating biosecurity nightmare. With staff from officers, medical and security disregarding biosecurity and completely disregarding the company's own policy and procedures in providing a healthy cruise ship environment. In a party ...
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Sail Date: December 2018

Cabin Type: Mini-Suite with Balcony


So many organisational issues, and poor customer services issues, such a shame!

Review for Norwegian Jewel to Australia & New Zealand

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Yvonne S
6-10 Cruises • Age 60s

We chose this cruise due to the itinerary. However, NCL, were obviously trying to save costs at every opportunity, by arriving at container ports, instead of main ports, or using tenders and buses. Unfortunately, they were completely dis-organised in these tender operations which resulted in guests having to get up at 6 am in the Morning to get a ticket to get on a tender. Even when you had a ...
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Sail Date: February 2018

Cabin Type: Mini-Suite with Balcony


Worst Cruiseline EVER !!! Still chasing up the refund they owe me ! ! !

Review for Norwegian Star to Australia & New Zealand

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MangoJJ
2-5 Cruises • Age 30s

First of all, the main reason for booking this cruise was because I was doing a Tour or New Zealand North Island which started and ended in Auckland. And since I live in Brisbane. Australia, this cruise was the "perfect" way home, cruising from Auckland to Brisbane for 6 days, was meant to relax on my trip back to Brisbane before returning to work....and then it was an easy 20 mins drive from the ...
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Sail Date: February 2017


Waste of time

Review for Norwegian Star to Australia & New Zealand

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Sydney17
6-10 Cruises • Age 60s

We chose the cruise because of the itenary 8 stops in 21 nights but we were disappointed that 2 stops had been cut before starting Ho Chi Min City and Bangkok so from 10 to 8. We stopped firstly at Na Trang by tender, we then went on to Singapore for an overnight stop great place and got berthed, we then moved onto Bali nice resort and beaches lovely people, tendering process was a shambles on ...
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Sail Date: February 2017


A total lie by NCL

Review for Norwegian Star to Australia & New Zealand

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Pope Francis
10+ Cruises • Age 60s

I went on this cruise to see Australia, New Zealand Itinerary with the Port stops. We saw nothing and did nothing. (Continue Below) NCL lied to us right up to leaving for the cruise that the one Azipod s would be fixed. When they were not, I asked to be able to have our cruise canceled so we could get our own flight money back. They said no. (They were all ready offering a full refund on the ...
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Sail Date: February 2017

Cabin Type: Mid-Ship Inside


Freestyle FLOATING----NEVER again !!!

Review for Norwegian Star to Australia & New Zealand

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scootersdad
10+ Cruises • Age 60s

Chose this 33 day cruise based upon the ports listed. Weeks before the cruise found out the ship had engine problem ( and had been having for a long period). Had misplaced belief that Norwegian would have the problem repaired in time. Discovered days before flying out that 2 of the premiere ports( Vietnam and Thailand) were being cancelled As we cruised 4 more were cancelled. Passengers were ...
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Sail Date: February 2017

Cabin Type: Family Balcony


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Australia & New Zealand Cruise Reviews for Norwegian (NCL) Ships
Norwegian Jewel Australia & New Zealand Cruise Reviews
Norwegian Jewel Australia & New Zealand Cruise Reviews
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