My husband and I recently embarked on the Norwegian Jewell Cruise to Asia with high expectations, but unfortunately, my experience was far from satisfactory. Several aspects of the cruise left much to be desired, prompting me to share this negative review.
1. Low-Quality Events: The onboard events and activities were disappointingly lackluster. From poorly executed shows to mundane ...
We sailed on the sister ship Jade last year and had a great cruise. The Jewel was a Big disappointment.
We should have cancelled before we left when two of the original ports of call were removed from the itinerary. We lost a further port Nha Trang as the seas were too choppy to tender in and a fourth port Langkawi, the tender process took so long that by the time we got on shore there wasn’t ...
Second time in Southeast Asia. First time on cruise. Second time on Norwegian. The only good thing on Norwegian is they hire great dancers and fairly good singers and great acrobats. This tired old ship was supposedly refurbished a few years ago in 2018 or so but doesn’t look upscale or nice at all. I can’t imagine what the pool with the large cartoon fish looked like before. Cruises now do not ...
This was our 1st Christmas, New Year cruise away and certainly picked the wrong ship. In need of refurbishment in public areas which were often cramped. The buffet restaurant was far to small, could never find a table to sit especially at breakfast, strangest buffet set up with several congestion points. The Four Seasons waiter restaurant was ok with good service, the quality of the food was poor ...
I wanted to do this cruise as it was to celebrate our 5oth wedding anniversay.
We were thinking of cancelling due to the virus in China but were told that there would be no refund. So we went on the cruise. We were not told about the changes until we were in our 2nd day. some were told before. The entertainment was disappointing. The last show was good. The food was ok. Our cabin was good and ...
Where to start? Let me start with the positives , I found the crew (except for the hostess in Chin Chin) to be universally cheerful and helpful. The Cast and Crew of the stage entertainment were excellent and professional - I really enjoyed the cast shows. And that's it....
Now lets look at the negatives.
Our Balcony room , especially the bathroom was tiny. It was the same size of my ...
We joined a group of friends who had selected this cruise.
The food in the dining room at dinner time was inconsistent, ranging from very good to inedible (eg steaks). Our server Marie was excellent. Breakfast and lunch in the dining room was consistently very good.
Our cabin midship on the fourth deck by the tender gangway should not be used for guests. There was consistent ...
Chosen for the timing, stops, and convenience from Taiwan. The problems started with embarkation. 4 huge seating areas. A few wandering workers. You get a number for the 15 service desks. Turns out 50 people have the same number. Worse, the announcement of the number is called out by someone walking the aisles amid the din.
The cabin was the tiniest ever encountered, with stool angled from the ...
We've been on a few cruises but consider ourselves newbies. We book a SE asia cruise on Norwegian Jewel. I don't know if my comments are strictly about Norwegian but about cruising in general.
Our primary concern is the lack of complete information upfront. Costs exceeded our expecttions.
When we booked our cruise I looked at the price and decided it was within our budget. We saw some ...
Was booked on Voyage of the Seas out of Singapore but as friends pulled out of the holiday, we cancelled our RC cruise and booked with Norwegian as the dates matched our flight times.....wished we hadn’t now.
We’re big fans of Norwegian hence why we swapped to this trip. We couldn’t fault our previous cruise on the Breakaway so we had high hopes for our first cruise to the Far East. Firstly, ...