Was the first time we cruised with Norwegian and very likely the last.
The cruise line policy includes many extra charges that make the value for the money poor. It starts with drinking water (!), the cruise offers for sale packages of NCL branded drinking water. If you want any other brand, you need to buy it from the bar where the price (including automatically 20% service) comes to over ...
NCL Jewel South East Asia March 2019 - 12 day cruise.
We are a couple from Montreal, Canada and travelling with a 6-yr old who enjoys adventure and travel as much as we do. This is not our first cruise, but first time on an NCL cruise.
TRAVEL AGENCY
We booked this cruise through a travel agency thinking that there could be some benefits that we could not otherwise access. None that I ...
1. Food not great although we did enjoy some of the food in Tsar main dining room.
2 Chin Chin chinese not as good than that from our local chinese.
3 Ship late in two ports. In Kuala Lumpur, we departed at 9.00 am instead of 2.00 pm. Captain and crew did not communicate why this was necessary.
4. Many staff seemed unable to provide basic information. Our steward was not contactable ...
In 2017 we sailed on the Norwegian Getaway, in the Haven, and it was terrific. Everything went well. But, this year we chose the Jewel for the itinerary and it was not even in the same league as the Getaway (again, we were in the Haven). Started out trying to get onboard. Should have had "priority" check-in. Took about 6 agents before someone actually knew there was a priority check-in line ...
It was a very disappointment. Overpriced liquor, A beer was charged $9 dollars. tasteless food. very poor quality menu, If you like dry fish, they are abundant on the dinner menu, No lobster served. The prime rib was so thin, it looks like roast beef on a mount of mash potatoes.
There is a chinese optional restaurant on the ship. It was the worst chinese food I ever had. Frozen chinese food ...
From the time we lined up to get on the ship for over 2 hours we knew we were in trouble. Then they took our passports everyone was freaking out not to be returned till end of cruise. We splurged and got a mini suite aft what a waste of money. The bathroom has a bath but its very high and narrow i have bad knees and it was a struggle my husband is 6'6 and he had to bend over to wash his hair. Bed ...
I chose this cruise due to the great itinerary, and my previous experiences with Norwegian.
Unfortunately, NCL has evidently changed some of its policies to benefit itself. One would think that a single passenger would only have to pay a maximum of a 100% Single Supplement. I paid the same as 2 passengers but while they would receive 2 Free at Seas, I only received one. And the amount NCL ...
We certainly enjoyed the food in 'Le Bistro'. The trivia was very good. The itenery was why we chose to take our 1st Norwegian cruise. So much for the good.
We bought an outside cabin, with an unobstructed window. That window was so dirty that details we inaccessible. We asked, I begged(!), them to clean the window. They actually told me that those windows only get cleaned during drydock! ...
This was a 21 day from Tokyo to Seattle cruise. We arrived 5 days early in order to explore Tokyo. Hired a local guide and had a great time. Stayed at the Marriott Shinagawa and used their Concierge Lounge. Great hotel and service.
We took a cab to the ship and the embarkation process was swift and efficient as we had a 2 bedroom (H4) Haven suite. Our suite, Cabin 14010 was filled with mold ...
Chose this cruise because of the places visited
Found the food and service on the ship to be poor the only "wow " meal we had was a paid meal in the French Bistro , even then this must be the only french bistro that did not have French wine available !!!
Disembarking at ports was a shambles in particular in Hong Kong where hours were spent waiting to go ashore only to find only one half ...