Norwegian Arctic Cruise Reviews

Dessert in Grand Pacific
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Topsider
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Blooms at Butchart Gardens
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Cruiser Rating
2.7
Poor
91 reviews

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1-10 of 91 Norwegian Arctic Cruise Reviews


A not so prima Norwegian Prima....

Review for a Arctic Cruise on Norwegian Prima

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Bruges
10+ Cruises • Age 60s

We did not choose our 29th cruise because of the itinerary, but because we wanted to sail with the new NCL ship "Norwegian Prima". Boarding went smoothly without any waiting. First impressions were very good: modern looks, the corridors to the staterooms have a great "hotel feeling" and are very beautifully designed. The stateroom (balcony room) was the most spacious we ever had. Beautiful ...
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Sail Date: September 2023

Cabin Type: Balcony


Great cruise

Review for a Arctic Cruise on Norwegian Prima

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napoleon10
10+ Cruises • Age 50s

Onboard Prima now and with 2 days to go we thought we'd post a review. There are so many positives for this review but i will try and keep it short and sweet. We have enjoyed the itinerary although we missed Belfast due to the weather. We have seen the Northern Lights, dolphins and whales from the ship so have been very lucky. The ship is beautiful and the layout is fantastic, the service ...
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Sail Date: September 2023


Norwegian Prima

Review for a Arctic Cruise on Norwegian Prima

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leeds8229
10+ Cruises • Age 70s

Cruising to Iceland and Norway This ship is mighty unstable in moderatly rough seas and i mean 3ft swells we were on deck 9 forward and massive booming noises were generated by the unconventional bow configuration meant we did not sleep for the first 5 nights due to the noise and the captain had to present himself on the atrium to answer why the ship was so unstable no answer he gave made me ...
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Sail Date: September 2023

Cabin Type: Balcony


Poor management - understaffed.

Review for a Arctic Cruise on Norwegian Getaway

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sowhynot
10+ Cruises • Age 60s

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Balcony Stateroom


Great itinerary, lovely weather, ship could be better

Review for a Arctic Cruise on Norwegian Star

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MkeCruzn
10+ Cruises • Age 40s

We chose this cruise because of the itinerary, sailing dates, and to use a 20% discount certificate that was issued by NCL due to canceling the Epic's winter Mediterranean sailings. The terms were rather restrictive and this sailing qualified. We booked about 3 months ahead, so we were within the final payment date and could only use one CruiseNext certificate. NCL would not budge on this, despite ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


Miserable

Review for a Arctic Cruise on Norwegian Star

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Ldldl
10+ Cruises • Age 70s

Loved the destinations but the ship and amenities were terrible. The only great things onboard were the dancers and singer shows. What’s the good thing about using food clips to pickup your food when most people are coughing in their hands? There has to be a better way of serving. The wines were the cheapest I ever had. The package they sell is worthless. NCL has skimped on all their services even ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Balcony


The worst cruise experience, in over 20 years and 30 cruises with many other lines, including NCL's older ships

Review for a Arctic Cruise on Norwegian Prima

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berni.bolt
10+ Cruises • Age 60s

This ships is the pits, if this is a new concept for NCL, then they have got it drastically WRONG. The cabins, food and beverages where fine, but the service in the restaurants and bars left a LOT to be desired. A lack of staff and poor IT systems just lead to frustration and delay, wrong orders, etc. Far to much commercial space such as shopping, casino, pay per use dining, VR studio, go cart ...
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Sail Date: September 2023

Cabin Type: Balcony


Fantastic experience

Review for a Arctic Cruise on Norwegian Prima

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Sparty68
10+ Cruises • Age 70s

I am perplexed by the negative reviews. The Prima is a beautiful ship with outstanding service and wonderful itineraries. I wouldn’t change a thing about it with the possible exception of an additional entertainment. Be sure to book dinners at some of the specialty restaurants, as they are very good. The main dining rooms offer very good food as well. We enjoyed some of the little surprises we ...
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Sail Date: September 2023

Traveled with disabled person


Prima curse

Review for a Arctic Cruise on Norwegian Prima

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skinm
2-5 Cruises • Age 70s

I chose this cruise because of the itinerary however I was very disappointed with the ship and its crew. The solo cabin was not clean. Guest Services did not listen and only changed the time of the cleaning Fortunately I came across a Supervisor of housekeeping and she cleaned the cabin herself. The message is to identify all supervisors and complain early and often. The food frequently was ...
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Sail Date: September 2023

Cabin Type: Studio


Enjoy NCL overall, but Prima is not the ship for me

Review for a Arctic Cruise on Norwegian Prima

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Lnsmom1
10+ Cruises • Age 60s

My review would actually be a 3.5. I wanted to love the Prima. At first glance, it's a really pretty ship, very different from the other NCL ships ( in the last 12 months, I've sailed on Jade, Breakaway and Joy). Contemporary, fresh and bright. Staterooms were nice, large and great storage. On paper had a lot of great venues, Waterfront, go-cart, drop slides. But unfortunately I won't ...
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Sail Date: September 2023

Cabin Type: Family Oceanview


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