Norwegian Arctic Cruise Reviews

Photo Credit: JimD2019
Blooms at Butchart Gardens
Photo Credit: bellebookworm9
FAMILY SUITE
Photo Credit: DaisyWine
Horseshoe Bay Beach. Strong currents and no signage
Photo Credit: Zamer1230
Cruiser Rating
2.7
Poor
91 reviews

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1-10 of 20 Norwegian Arctic Cruise Reviews


Poor management - understaffed.

Review for a Arctic Cruise on Norwegian Getaway

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sowhynot
10+ Cruises • Age 60s

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Balcony Stateroom


Enjoy NCL overall, but Prima is not the ship for me

Review for a Arctic Cruise on Norwegian Prima

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Lnsmom1
10+ Cruises • Age 60s

My review would actually be a 3.5. I wanted to love the Prima. At first glance, it's a really pretty ship, very different from the other NCL ships ( in the last 12 months, I've sailed on Jade, Breakaway and Joy). Contemporary, fresh and bright. Staterooms were nice, large and great storage. On paper had a lot of great venues, Waterfront, go-cart, drop slides. But unfortunately I won't ...
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Sail Date: September 2023

Cabin Type: Family Oceanview


THE GOOD NEWS AND THE BAD NEWS

Review for a Arctic Cruise on Norwegian Prima

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navyshark
10+ Cruises • Age 70s

Good news: 10 day cruise; Iceland, Norway, Netherlands, Belgium. Balcony on starboard mid ships, 10th deck. As one would expect - nice, clean, new. Bath was roomy for a cruise ship and the shower was LARGE. Water pressure barely ok. A/C fine. be fine. Don't expect big beside table on one side. Bed is a mite higher so large lugguge WILL fit underneath bed. If you are a magnet user (extra ...
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Sail Date: September 2023


Beautiful ship, sub par food and beverages

Review for a Arctic Cruise on Norwegian Prima

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Shelsmi
2-5 Cruises • Age 60s

The Iceland and Northern Europe cruise is wonderful, ports of call superb. The Prima is a beautiful ship, with lots of amenities for all ages. Sadly we were very disappointed with the food. After 4 days of the 10 day cruise they ran out of healthy breakfast cereal. It was difficult to find sources of fiber. Healthy food choices limited to non existent at the buffet . The Palomar specialty ...
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Sail Date: August 2023


Beautiful Ports, Growing Pains on Ship

Review for a Arctic Cruise on Norwegian Prima

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cag05004
2-5 Cruises • Age 30s

Overall, we had a nice time on this trip, but it feels like this ship was going through some growing pains on this itinerary run. Transportation to and from airport: We opted to do our travel to and from NYC through Norwegian. The flight they put us on left no margin for any delays (which we had) and we made it to the boat with 12 minutes to spare. However, the real issue was on the way ...
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Sail Date: August 2023

Cabin Type: Aft-Facing Balcony


New Nice Ship..Terrible Service

Review for a Arctic Cruise on Norwegian Prima

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TRIATHLETE 23
6-10 Cruises • Age 50s

I have been in 6 NCL Cruises, all of them in The Haven Category, The Prima is a new ship, with a simple, clean, beach oriented decoration which personally I prefer than bright colors, the 2 room family Villa are nice, not as elegant but the guest room is bigger and nicer. Service the problem with the Prima is the service, all over the ship, from restaurants hostess to personal butler, very ...
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Sail Date: July 2023

Cabin Type: The Haven 2-Bedroom Family Villa with Large Balcony


Great Cabin, Excellent Ports, So-so Ship

Review for a Arctic Cruise on Norwegian Prima

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VTSteerage
6-10 Cruises • Age 70s

We chose this cruise because of the itinerary. My sister-in-law had always wanted to see Iceland, and I had wanted to see the fjords of Norway. We were able to combine these on this cruise. The plus was that the cruise would be on the brand new Norwegian Prima. We signed up early and got a generous "free at sea" package including four specialty dinners, 250 minutes of free internet, and the ...
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Sail Date: July 2023

Cabin Type: Balcony


NCL Prima 11 night European cruise

Review for a Arctic Cruise on Norwegian Prima

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jtpublications
2-5 Cruises • Age 60s

We were given an opportunity 2 years ago to book a cruise in Northern Europe to Iceland. We thoroughly enjoyed the destinations, they were amazing. I highly recommend the destinations, but the Prima had some issues that I think should be addressed: 1. My husband is a photographer and the view from the balcony was important to us. Since the day we received our room assignment, we were promised ...
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Sail Date: July 2023

Traveled with disabled person


The good, the bad, and the completely unacceptable

Review for a Arctic Cruise on Norwegian Prima

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mds581969
10+ Cruises • Age 60s

We chose this cruise because of the great itinerary which included Bruges, Amsterdam, three Norway stops, and three Iceland stops. The ship is new, but as others have indicated, it has its shortcomings. The good: The rooms are large and comfortable with a nice bathroom/shower. We had a balcony room on the 10th floor and really loved the chairs and the view. The cabin steward did a fantastic ...
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Sail Date: July 2023


Unprofessional and rude customer service

Review for a Arctic Cruise on Norwegian Prima

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VIKAHEIFETS
6-10 Cruises • Age 50s

I’ve been cruising with my family for over 15 years and after our last cruise with NCL in Hawaii we decided to plan our trip to Norway in 2020.The COVID 19 ruined our plans and postponed our cruise .We finally booked with NCL in June 2022 for 2023 ,a year ahead .We chose our balcony cabin on 15 floor near the lift ,with unobstructed view in a quiet area.Closer to our dates I received an offer for ...
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Sail Date: July 2023

Cabin Type: Family Balcony

Traveled with children


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