Norwegian Alaska Cruise Reviews

Where do I start on the bad??? Reservation system - not allowing me to book two rooms under one reservation caused huge problems throughout the cruise. Terrible check in at the port with long lines a slow check in . Why bother with the online process if it didn't speed up check in? I was on Royal Caribbean and we checked in and were onboard in minutes, not 45 minutes. The App was totally ...

I have always wanted to cruise Alaska! This cruise was such o disappointing. Reservations were not given, paid for dining experiences but they didn’t have enough time’s available to use them with no refund offered, people booked excursions that were way overbooked and had to lose their spots I was stopped by finance on my way off because I got coffee in the morning and I had to pay a 1.00 ...

May 2023 Dear Travel Lovers, NEVER EVER book this cruise! I am an avid traveler - 40 countries to date by land, sea and rivers with various companies. This was the worst experience ever!! 1. This massive “celebrated” ship, while newer in the fleet is at best, average. Absolutely nothing special about the staterooms. The restaurants are cliche and the shopping space is a joke. Not even ...

This cruise was a christmas gift given by my family to go as a group and it was also my first cruise. 1st with a unorganized and poorly planned check in of my bags, lines for lines, rude and obviously poorly trained staff, lines were supposed to be separated so there could be a process of who could check their bags in order, but it ended up as a free for all when the lines were opened and people ...

I have been a loyal customer of NCL since the early 2000s, but I must express my extreme disappointment with my recent cruise experience. To begin with, the embarkation process on the first day was an absolute nightmare and, quite frankly, DANGEROUS! The unorganized chaos and long lines created a sense of chaos and confusion. The lack of leadership and clear instructions only exacerbated the ...

So not only do they not enforce the hand washing at the buffet so about 99% of people do not wash their hands so think about that after you serve yourself and then start eating your food with your hands. Then realize that I somebody who is very young, healthy, in my 20s & constantly washing my hands. Yet I still have the flu, and now it has developed into pneumonia. But a great souvenir if only ...

No bar service, 2 bartenders on smoking only deck, waiting up to 20 minute to get a pre paid and tipped no service! Very bad or No bar service in the casino, you have to ask cosino crew to get bar service!??? On a 7 day cruise I had 1 I reoeat 1 HOT meal, waiters were having a pow wow in resturant while meals were nicely cooling dow delivered tables. I Don't think you will ever see your ...

Very disappointed with NCL on our latest cruise. The ship was dated, should have done our homework on this ship first, yes our fault but not only that the ship broke down in Colombia, no electric which meant no air con, extremely hot in Columbia! We had to stay in port overnight but 2 full days there! Was allowed off the Ship but nowhere to go, no shuttle buses were put on, Columbia a bit of a ...

We chose this cruise for the itinerary and the 3.7 reviews. Someone must have gotten paid to give them a decent rating. Perhaps the specialty dining would have been worth eating but we actually lost weight on a 20 day cruise because I refuse to pay extra for food that should be part of the cruise The tea was tea flavored beverage. The orange juice was Orange juice cocktail. Grilled fish....what ...

Dining was a challenge. Apparently it is not possible to serve warm food either at the Garden Cafe buffet or in the Main dining room. We had to send back breakfast meals 4 times out of 6 times while dining in Savor because they got the order wrong. Disembarkation at ports was a nightmare. It took 90 minutes to get off the ship at Skagway. Someone said they underestimated the amount of ...