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1 Helpful Vote
Sail Date: September 2017
From Vancouver, BC to Alaska. Excellent cruise. Very good food and drinks. Service was above average for the most part. Very willing to go that extra mile for you. Cabin cleaned twice a day. Well stocked, well maintained. Only small ... Read More
From Vancouver, BC to Alaska. Excellent cruise. Very good food and drinks. Service was above average for the most part. Very willing to go that extra mile for you. Cabin cleaned twice a day. Well stocked, well maintained. Only small complaint was that sometimes there was a wait at the bar. There just wasn't enough staff at the right times, and you could wait up to 10 minutes to be served! This didn't happen in the restaurants, just at the walk up bars and not all the time. Otherwise a fantastic trip with great excursions in each port. Crew was always smiling and greeting us; hardly ever did we see anyone have a bad day. Best dinner was in Cagney's Steak House! Yes you pay for it, but it is worth every penny. We had the drink package, so we received a discount on the bottled wine. Was not even that expensive. Read Less
7 Helpful Votes
Sail Date: September 2017
Chose this cruise because it was Alaskan. First time cruising with Norwegian, having cruised in the past with Carnival. First the good - Was happy to find that fellow cruisers were less "selfish" having not great experience ... Read More
Chose this cruise because it was Alaskan. First time cruising with Norwegian, having cruised in the past with Carnival. First the good - Was happy to find that fellow cruisers were less "selfish" having not great experience with fellow Carnival cruisers starting fights in the buffet line, showing up for elegant night wearing a wife beater and shorts, etc. Also found the cruise director to be less "in your face" and the crew seemed more relaxed/happy. Now not so good. Took the Ultimate Beverage Package as a perk and could not be more disappointed. The mixed drinks had very little, if any, alcohol. Talking about drinking 5 in a row and not even feeling a buzz. Drinks were pre- made, not made to order. I'm not a drinker, maybe one a month or less, so I should have been feeling good after one and bbuzzed after two, but nothing after 5??? Wish I had taken the specialty dining instead. Buffet food was subpar, sometimes inedible and the layout was awful! I don't know if this was because it was late in the season and they were serving whatever was left or what, but slimey watermelon isn't palatable. Food in the dining room was hit or miss. The lasagne was wonderful but the other dishes I had were just ok. Some where not even ok - the dressing and gravy for the turkey was so sweet I couldn't finish it and the crab/hake cake was supposed to have roasted sweet potatoes but instead came with peas and carrots and potato chip sticks on top?? Not sure there was any crab, either, as I tasted none. The shows were not that great. Some of the singers seemed to not be aware they were off key. The shows with the crew, however, were nicely done and fun. Too much bingo, however. Could be because a small ship? Weird, however, the catering to the German visitors. Directions given in both English and German, however there were many other non English speakers (Chinese and Hispanic) onboard than German. Sort of insulting to other non-English speakers. Read Less
Sail Date: September 2017
This was our second cruise on Norwegian which we thoroughly enjoyed (1st was Breakaway from NY to Bahamas). The food was great and we found all the staff were very welcoming and friendly (special mention to the cruise director Dan!). ... Read More
This was our second cruise on Norwegian which we thoroughly enjoyed (1st was Breakaway from NY to Bahamas). The food was great and we found all the staff were very welcoming and friendly (special mention to the cruise director Dan!). There were plenty of food every day, more than we can handle. There was a good selection of choices everyday. There were entertainments/shows every day, and lots of things to keep us occupied, along with the excursions that we took in Juneau, Skagway and Ketchiken. There was a comedy show on the first and last night that was entertaining. Special mention to the Innovation band, which was excellent. We watched them perform every day. Special mention to the dancer from UK Kate (?) in the Norwegian Shows every night. We enjoyed her performance on all the cruise show every night. Best restaurant is Le Bistro - great ambiance, food and service. Read Less
2 Helpful Votes
Sail Date: September 2017
Let’s begin the review with the fact that we are reasonably seasoned cruisers, having cruised Hawaii three times on two different cruise lines. Our 10 day Caribbean experience was on Norwegian Dawn. We did one wonderful cruise of ... Read More
Let’s begin the review with the fact that we are reasonably seasoned cruisers, having cruised Hawaii three times on two different cruise lines. Our 10 day Caribbean experience was on Norwegian Dawn. We did one wonderful cruise of Eastern Canada on Royal Caribbean’s Legend of the Seas and our three trips to Alaska were on Serenade of the Seas, and, most recently, Norwegian Sun. A direct flight on Air Canada was arranged without a great deal of difficulty through Air Miles. Both flights, going and coming were comfortable. We stayed two nights at the Granville Island Hotel in Vancouver prior to boarding for the price of just over $900. Warning, this is the most we have ever paid to stay at this property and although the room was nice, the view over the garbage pickup area and park was not impressive. The elevator mechanism was just outside our room and kept us awake most of the night. On the good side, the facility was clean and well equipped with mini frig and coffee maker in the room. The experience of staying on, and wandering about, Granville Island, is most enjoyable with a huge market place, water taxis that can take you to other parts of Vancouver and a few restaurants including Starbucks and a Keg. And now let’s look at the boarding process at Canada Place. We had only boarded here once before. All of our other Vancouver departures had been at a pier used by Royal Caribbean called Ballantyne. Not built for cruise ships, it had always been a quick walk on taking less that ½ an hour to board. Canada Place was terrible. The first time we boarded there it took almost 2 hours with three ships boarding. This time, with only one ship to board we stood in line, on our feet, the entire time, for two and a half hours going through the processes required before boarding. After this torturous standing I can guarantee I will NEVER board any ship through Canada Place in Vancouver again. In future I will look at Seattle first to see if it is better from a boarding standpoint. So, that was the worst part of the trip. Now let’s talk about the ship and the cruise. By the time we boarded, our cabin, (A balcony on deck 9 aft) was cleaned and ready for us to move in. Our checked bags arrived just around dinner time. Now let’s talk about the mandatory muster drill. On most ships I have been on the drill itself usually takes little more than 15 minutes on deck and then everyone was sent back to do as they wished, but not this time. After standing for two and a half hours trying to board we were now forced to stand on the open deck for more than half an hour while the cruise director went over the entire safety bit that was already tuned in on the televisions in our cabins. He went far beyond any muster speech I have ever experienced and certainly gave me the sense that he was one of those self- absorbed folks who like to hear themselves talk even if others do not. Needless to say that was our last contact with him during the cruise. After dinner the first night someone knocked on our door. They were from an inside cabin just up the corridor and told us that our shore tour tickets had been delivered to their cabin. They handed us the envelope with our names and cabin number on it and we thanked them for their honesty as those tickets were valued at more than $300.and there was really nothing to stop them from just using them. Overall the ship was just average. All the standard stuff including art auctions, centrum store deals, and seminars paid for by local merchants to get you into their stores in Skagway, Juneau and Ketchikan. The photographers knew the meaning of the word “No” and were quite polite and not at all aggressive. In the literature we received from our travel agent before the cruise it indicated that there would be no formal night on this cruise. Instead of a formal night it showed a “White night” where one was encouraged to wear white. In addition it told us to look forward to the “Chocolate buffet” that is so common on Norwegian’s vessels. By the time the cruise ended there had been no white night. There was a white party in one of the bars one night. We didn’t attend so really I can’t comment. The real issue was the absolute lack of reference to, or actual staging of the usual chocolate buffet. It just didn’t happen. The scenic elevators in the centrum reminded me of my favourite ship at Royal Caribbean. But that’s where the comparisons stopped. Norwegian pride themselves on “Freestyle Dining” That means eat where you want when you want at a table you want … if that table is available. Where most cruise ships work the waiter / assistant waiter teams and reserved tables. Not Norwegian Sun. You line up at the door, they swipe your card and then you can ask for a table for two or six or… Normally there seemed to be no problems and frankly, by going to eat around 5:30 in the main dining room we got a table for two next to the window every night. The waiters are still a mystery to me. One person seats me and puts the napkin on my lap and leaves menus. A little later someone else comes around to see if you are ready to order. He takes the order but someone else brings the food and or drinks. Freestyle seemed a quite appropriate term for their food management. Me, I prefer set seating times to avoid lineups and the chance of being denied my table for two some night. Even the menus didn’t always properly describe the food you got as there seemed to be differences between what you thought you read on the menu and what arrived at your table. For the late night munchies they kept one small buffet “The Great Outdoors” operating until 11:30 pm. The Garden Café (Buffet) also had complimentary ice cream which was a nice touch. I don’t normally do buffets. But this one when I was in the area was always crowded with not enough seating to accommodate everyone comfortably. The food in both dining rooms was ok. No better and no worse, just ok. Cabin Service About the third day out we found a note in our stateroom telling us who was looking after us and providing working hours and an emergency number. Initially we were disappointed that when we went out for breakfast, and put the “Make up room “ sign out, on our return two and a half hours later nothing had been done. After three days and a couple of conversations we were both going the same direction and the service greatly improved. Although only one person was assigned to look after a cabin he seemed to do a very good job and actually let us stay on the balcony while he cleaned. During the final three days of the cruise towel animals suddenly appeared on the bed after the evening turn down. On one of the last couple of nights we thought we smelled bleach in the bathroom. When my wife came out of the bathroom she had a fairly large stain on her new black pants. Looking around the bathroom we found that a puddle of bleach had been left just at the base of the front of the toilet where my wife’s cuffs would have been. Being an amateur seamstress she realized what it was and took it to customer relations. They Looked at the stain, grunted and said “Your insurance will have to look after that” SO IF YOU ARE ON NORWEGIAN SUN AND HAVE AN ISSUE EXPEXT TO BE IGNORED and find yourself writing to head office if you want any kind of resolution. Shore excursions Since this was our third trip to Alaska there wasn’t much left that we wanted to do. So we took the return trip up to Bennet B.C. on the White Pass and Yukon Railway. It was a nice trip up the mountain into the fog and back. When we got back to the area where they let us off it was too wet and cold to walk the 1/2 km to the station to buy trinkets so we took a few pictures and headed back to the ship. We stayed on board at Juneau. Not much there that we hadn’t already done. In Ketchikan we wandered over to Creek Street and watched 4 seals chase the spawning Coho salmon and catch and eat the odd one. It was too wet to risk taking my camera and by the time we got back to the ship we were soaking wet. OVERALL PERCEPTION OF THIS CRUISE Average to low average…There was nothing outstanding from a culinary standpoint. Nor was there anything special from a housekeeping standpoint and certainly nothing even nice from customer relations. Activities were basic and the entertainment not great. The ships production company was a very talented group who were working hard for what appeared to me to be poor writers and producers. One show with a magician / comic was quite entertaining. So, will I be likely to try Norwegian and their free for all freestyle approach in the future? I suspect not Read Less
5 Helpful Votes
Sail Date: September 2017
Ok it has been about 8 years since i was on NCl.. I had no choice this time we were in Washington state. So we wanted to see what everyone has been talking about the Alaska cruise experience!!! Which is only OK. never again. everthing off ... Read More
Ok it has been about 8 years since i was on NCl.. I had no choice this time we were in Washington state. So we wanted to see what everyone has been talking about the Alaska cruise experience!!! Which is only OK. never again. everthing off boat was so over priced.. 8dollar beers fish and chip 23.00 p.p. Crabs start half crab 69.00 dollars and goes up fast.. Ok RCCL need to take notes. ( I'm a high up number D.P.) The food OMG.. wow super amazing......... Cant say enough about the food.. Royal has declined over the last 2-3 years guess they're growing to fast. what ever the case they sux. I'm a gold with NCl. killer upgrade also.. inside to balcony.. Did i say the food was great.. Show were typical cruise shows.. great ports just bad times in and out.. The ship was soooo clean unlike my RCCL which again have been decreasing in cleanliness.. Staff was really great most from Asia which i wasnt sure how that would be but OMG again super on point never got a crappie attitude back .. NEVER.. Cabin girls was still working on her English which we worked thru.. but service was great.. Don't forget the GYM huge.. tons of weights and cardio equipment.. The cabins had alot more space, drawer shelfs. than any other line i have been on same size rooms.. REAL shower doors, shower for 2 people!!! I just booked 2 other cruises with them.. Gold on NCL. Read Less
2 Helpful Votes
Sail Date: September 2017
This is our 7th trip to Alaska on the Pearl. We did notice the changes from the dry dock earlier this year. Overall, pretty nice. Newer, fresher, more modern but did not lose the feel of the Pearl. Glad they cleaned the Chihuly Glass ... Read More
This is our 7th trip to Alaska on the Pearl. We did notice the changes from the dry dock earlier this year. Overall, pretty nice. Newer, fresher, more modern but did not lose the feel of the Pearl. Glad they cleaned the Chihuly Glass sculpture in Atrium. His artwork is displayed across the back wall of Customer Service. We had an aft Penthouse Suite this time. We really love the aft perspective for Alaska. We did see whales, even this late in the season. Overall impression. They work very hard to make your cruise a good experience. We have been in balcony, mini suites, forward suites and aft suites. Balcony rooms are nice for Alaska . There is enough room to walk at the foot of the bed. There is about 24-30 inches. Sure, you need to pass one at a time but it is very doable. Mini-Suites have a tub/shower combo and a curtain between bed and sofa, for privacy. Forward suites have most of the wind and balcony is only useable during ports and Glacier Bay. (which is not a bad way to see the Glacier) Our Aft Penthouse Suite did have some issues. We had cabin 9172. It is a HD cabin. My husband cannot climb into a tub/shower combo and this room had just the shower in a Suite. What we were told was that it DOES NOT have a suite bed, i.e. BLISS BED. Very hard mattress and not the pillow top promised. Also, since it is a handicapped room, there is no table and chairs. This resulted in us not doing any ensuite dining during cruise. Not a big issue but, others booking this room should be aware. Room steward and Butler were excellent. Food was good. We do not expect to get authentic French or Italian food on a cruise ship. so, we are not outraged if a dish is slightly off. However, if you want really good Indian food, it is very authentic. We were able to enjoy MDR (Prime rib dinner, very good) Cagney's (Filet mignon, good, desserts not so much) Le Bistro (again, the beef filet was very good. Duck, not so much). Indigo, had the fish and prime rib, also good. wait times longer in Indigo. Late breakfast and late lunch in the Great Outdoors always really good. Asked for French fries w/o salt.."No problem, just give me a minute and they are yours." Ahh, hot fries!! Fresh baked cookies in Great Outdoors after 3pm and after 9pm. Also, yummy. This week at the end of the season had a new port. Icy Strait. It was very interesting and we had great weather. Also, Skagway, beautiful day. We did the RR again and it did not disappoint. We went at 12:30 and they did an extended trip because they had to go to big loop to turn around. We went 36 miles into the Yukon Territory and this was a real treat. Also our tour guide was on his last trip for the season and it was his first year.There was also a girl onboard and it was last of her first year. As an initiation, they stop the train and they have to jump into the lake on the plateau. Water temp was 45 degrees!! We all cheered as they both did it. Great pics and memories. Cold and wet, they had big smiles on their faces and then changed their clothes. Ketchikan was cold and rainy. walked around and checked out the usual places. Creek Street and shops in town. Back onboard by lunch. Victoria beautiful sunny evening. You get in at 6pm. So, no Gardens. Inner Harbor and Empress Hotel fabulous gardens, flowers and views. Back to ship by 8:30pm/ Each trip is special and different. The one big memory this trip was Glacier Bay. The captain stayed at the glacier for over an hour. The ship is rotated at a VERY slow rate and he did 3 rotations!! We have never had this before. Then he went into another inlet and we got to see another glacier . Weather was cloudy but no rain. Whales can be seen entering and leaving Glacier Bay. Anyone who cruises should include Alaska in their travels. Our cruise critic Meet and Greet was not well attended. We had rough seas overnight Sunday to Monday. Many did not feel well enough to attend. We had 8 out of 40. Recap for end of week only had 4. Please attend if you sign up, even if it is for the recap. Happy cruising. Read Less
1 Helpful Vote
Sail Date: September 2017
This was my 3rd cruise on the Pearl, 4th cruise to Alaska on NCL. New room decor was nice after the recent drydock but public spaces need some refreshing. The room color palette doesn’t match the rest of the ship. Service was ... Read More
This was my 3rd cruise on the Pearl, 4th cruise to Alaska on NCL. New room decor was nice after the recent drydock but public spaces need some refreshing. The room color palette doesn’t match the rest of the ship. Service was so slow in all dining venues, complimentary and specialty. 1.5 hours for lunch in a dining room is too long. A waiter at dinner at Indigo was either new or nervous. Same thing with our waiter at Moderno. Almost last cruise of season, they shouldn't be new. The manager in La Cucina was too chatty while we were trying to have conversation at our table. NCL really needs to update activities (same old trivia from past cruises). Weather was beautiful and unexpectedly clear in Icy Straight Point and Skagway. We had to tender in Skagway due to recent rock slide at railroad dock (we tied up at this dock but couldn’t walk the pier). It was a short tender ride made longer by an unskilled driver. By our own choice we got on a tender after like #11 or 12 so we weren’t his first tender of the day. Rented a car and drove the Klondike Highway to Emerald Lake. Beautiful drive, beautiful fall colors. There was a looong line to get a tender back. It was completely disorganized because of a HAL ship also tendering plus another HAL ship ferrying to Haines. Three ships using one ramp down to the tender boats. We were able to dock at ISP. Celebrity Eclipse was there when we arrived but they tendered in, having been diverted to ISP because of the rockslide in Skagway. ISP was a new port for us and nice surprise. Cool forest with nature trail. Hoonah would not be a short walk. $5 roundtrip shuttle. There really isn’t much to see in Hoonah that we didn’t see on the bus ride through town on the way to the Ziprider (which was really not worth the price). The weather in Ketchikan was rainy and the port time was short as expected. Enough time to kayak for a couple hours then walk Creek Street (more dead fish than alive this time of year). The port time in Victoria even shorter. The line to get off stretched from the midship elevators to beyond the aft elevators. Ship excursions got to use a different gangway. Sunset was before 7:30 so there was time to walk to Fisherman’s Wharf, take a harbor ferry to Chinatown, walk down to the main harbor, stopping to shop along the way. Was dark when we arrived at the main harbor but was cool to see the buildings lit up. Walked back to the ship in the dark. There were only 4 excursions offered on this cruise (Butchart Gardens wasn’t one of them because of the shorter late-September day). By 5PM on embarkation day my luggage had not arrived which worried me. Long story short, an extension cord and plug-in desk fan were confiscated by the stone cold security and front desk agent, only to be returned the next day after a very nice front desk gentleman spoke with the electrician who allowed my items to be returned. These items are not on the prohibited items list that a different front desk agent printed from my edocs. And the security officer couldn’t even confirm these were on the list. A security officer on a power trip. I have brought these items on a few NCL cruises in the past. That was un upsetting first ever visit to the “naughty room” on embarkation day and not a good way to start a cruise, all but being acused of smuggling something. There were at least 20 other bags in the “naughty room”. Disembarkation was delayed a bit (first passengers allowed off @ 8:15, not 7:30). Full breakfast menu served in Summer Palace. Final call around 9:45. Still a decent line at that time but moved quickly. Read Less
1 Helpful Vote
Sail Date: September 2017
No issues worth writing about. For the most part, this Alaskan cruise on the Pearl was just as expected - great! While the employees mentioned that with the recent merge/acquisition with a luxury line, there was a pay cut to most of them, ... Read More
No issues worth writing about. For the most part, this Alaskan cruise on the Pearl was just as expected - great! While the employees mentioned that with the recent merge/acquisition with a luxury line, there was a pay cut to most of them, their attitudes rarely reflected this. I know how hard they work and the endless hours put in, so simply by smiling through the hardship takes effort. They pass! There was NO (zero) "Lobster night" this trip and we were informed that there never will be a lobster night again on NCL. That's fine, but for an Alaskan cruise, it seems a little off to not have at least one opportunity, as other cruise lines still have at least one lobster night dining choice per cruise, as far as I know. Still, it is OK and we were told that a lobster dish may "probably" be available at an extra surcharge in one of the specialty dining options. We chose 4 specialty dining options, but no lobster was listed. It wasn't really missed though, due to the availability of great food choices all over the ship. Cabins are still great. Always opt for anything larger than an inside, when/if possible, simply for a bit more space. Even an ocean view, at a few dollars more, offers more space than an NCL Pearl inside cabin. Whichever cabin style you choose or can afford, will still be a comfortable, well-accommodated, clean room, maintained to high standards - and if not, speak up about it right away! The staff will do whatever it takes to make up for any shortfalls, like unacceptable towels, ratty sheets, etc. Point it out and they will do better - usually right away. As everyone knows, the first day and the last day present the most challenges, but knowing this in advance can make your trip go smoothly. Luggage may take awhile to arrive at your room. Always plan one complete outfit in your carry-on along with any meds and supplies you may need right away. Expect the muster/safety drill in the first hectic, exciting hours prior to sailing off. On Pearl, you are NOT required to remove life-vest from your room. Simply go to the presentation/safety drill at your assigned time and place. Ask for folio printouts often to check for erroneous charges and to keep track of your spending. Never wait until the last day to do this, or there will be no time to fix errors. Paying for everything you expect to need, excursions, gratuities, etc, online and in advance will help keep spending in check and prevent excessive charges to the card you put on your folio. If there are errors, or you change your mind about an excursion, these things can still be worked out on the ship, if you do so in a timely manner. Over all, I think you will enjoy the NCL Pearl. Do not go in expecting it to be just like any other cruise line, it is not. There are no waterslides, there are few pools and hot tubs. It is a rather small ship when compared to ships with large atrium's. There really is no atrium per say on the Pearl. Just a two level area with a stairway. No interior scenic elevators or luxurious spiral stairways (other than one floor up from what is called the atrium). There is however, a rock-climbing wall and plenty of other things to do. Bliss lounge also features 4 bowling lanes and the price is reasonable. Watch for "happy hour" when bowling games are two for one. Pearl is a very basic ship without the frills of other carriers, but every trip is what you make it. It has everything you need for a wonderful cruise. I would not lower the score of this ship or this cruise simply because other ships are larger or have far more to offer. It is great, the people are great and there is fun to be had. Don't be afraid to join in the fun with other travelers. You may make friends for life. Try karaoke, play games and get interactive. It's your vacation! Relax or cut loose! It's up to you! ;) Read Less
Sail Date: September 2017
We wanted to try an Alaskan cruise, but it wasn't what we expected. We have taken over 20 Caribbean cruises and this was quite dull in comparison. Most passengers were elderly retirees so there was no night life and the experience was ... Read More
We wanted to try an Alaskan cruise, but it wasn't what we expected. We have taken over 20 Caribbean cruises and this was quite dull in comparison. Most passengers were elderly retirees so there was no night life and the experience was very subdued. The dining was on par with other mid sized NCL cruise ships. Most of the restaurants and menu are the same on all their cruise ships. Entertainment was lack luster by comparison. We have had much better experiences on the newer ships like Epic, Getaway and Escape. Our cabin experience was not great as we were directly below the kitchen for the main buffet. There was 24 hour a day noise with heavy carts rolling and loud banging noises that sounded like bags of ice were being dropped on our roof. I asked to move room but as they always say "Sorry, the ship is fully booked", which we know was not true. The ports were pretty cool. Way different than a Caribbean cruise. We saw plenty of whales, icebergs, mountains and beautiful scenery. Read Less
Sail Date: September 2017
Norwegian pearl horribly lacked seating...absolutely no outside along the decks. Only around the pool (by the way i would never recommend this ship for warm weather sailing because the two pools and 4 jacuzzis are side by side....so every ... Read More
Norwegian pearl horribly lacked seating...absolutely no outside along the decks. Only around the pool (by the way i would never recommend this ship for warm weather sailing because the two pools and 4 jacuzzis are side by side....so every one on the ship would be crammed in to the same area). This ship is horribly lacking in entertainment!! It was a big waste of time and money!! We have sailed with other lines before and loved it....something is wrong with this line! The big on board entertainment consisted of daily origami lessons (offered by inexperienced instructors who could barley clarify what it was we should be doing and more often just went from person to person doing it for them). The sanitation crew was the best daily entertainment on board.....they give you hand sanitizer! the night life was dull. The crew was boaring. And the staff was rude!!!!! We hated this ship....this cruise was so boring and lacking in entertainment we feel a sleep in the middle of the day because their was nothing to do! and forget trying to find a seat anywhere!!! We woke up at 5am (2hrs before sunrise)....to get chairs on glacier day. And it paid off because no one had charis...i saw elderly people sitting on the floors crammed in corners because they had no where to sit. This ship was poorly designed. And dont even think your going to be able to use the other on board activities like "rock climbing wall"...the slightest breeze makes them close. My kids 12 & 6 hated the kids clubs!!!! All the ages are mixed together so you have 5 year olds and 12 yr olds playing the same games....and its pretty much you play this or you dont play at all. I checked on them more then once (which is against their policy, but i stormed past them anyways) and saw all the kids sitting in a row while 2 kids played. My 6 yr old was freaking out one day because they played "killer batman!!!"....batman was evil and trying to kill people! So inappropriate for that age group! My kids hated this room and refused to go! The crew actually told us we were not even allowed to sit in the cafeteria to enjoy the scenery or read a book! They told us to leave!! We hated this cruise....we will never sail with norwegian again.....we had problem after problem (including non functioning toilets one day). Would never recommend! Read Less
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