Norwegian Alaska Cruise Reviews

The ship is overcrowded, and there is too much competition for everything on board including dining, elevators, and public spaces. We often have to wait for two or three elevators to find space. The breakfast food in the Garden Cafe doesn't change for seven days. We had to arrive by 6:30 a.m. to be able to find a table to sit. When ordering at a restaurant, the order takes a minimium of 45 to 60 ...

This cruise was very disappointing. Of all my past 18 cruises this was the worst. I had sailed Norwegian twice prior to COVID and it was very good. We were very disappointed in the lack of service and poor entertainment likely caused by Norwegians cost cutting measures. Entertainment in the theatre was not enjoyable due to the lack of quality performances, repeated performances, and the ...

This was our 4th cruise and third since covid. Alaska does not disappoint and we will be going back. As far as Norwegian is concerned I will need a lot of convincing to try them again. Our room was dirty when we arrived Drawers covered in dust bunnies and they were still there when we left. There were items from the previous cruisers still in the room when we got there. We didn't meet the room ...

Let me start by saying the cruise all around was decent. We had a number of issues within the ship, and staff Day 1: Our luggage was delivered to the incorrect room. We were able to retrieve our luggage because the family that had our luggage read the luggage tag and brought it to our room. We brought this up to guest services and they looked at me as if I was stupid. Day 2 we learned that ...

The ship its self is nicely presented but the service was horrible. First of all our bags were not in our room until 9pm, our room smelled like arm pit and we were suppose to have a bottle of champagne when we got to our room & desserts for our Anniversary and nothing was there. We asked our Stuart what happened and he comes back with a bottle of champagne that was warm not chilled. We asked for ...

I chose this cruise as it was the only one that fit into my schedule. I did not realize that cruise ships now nickel and dime you on everything. The staff is not helpful when trying to book specialty restaurants. They can't recommend anything, they tell you to look at the menu and come back. I could not book specialty restaurants prior arriving on the ship, I tried, no specialty restaurant had ...

This was our first and last cruise with Norwegian. Between the minimal entertainment, aggressive sales tactics, and limited free dining options, we were annoyed and bored most of the time. The ship is so crowded that it’s almost impossible to even find a seat in a public area. That goes for shore excursions as well. Even though we prepaid for the premium plus drink package, we were charged ...

When we arrived at port #66 in seattle, we waited 4 1/2 hours outside in the rain. apparently, there was a communication glitch. Nevertheless, we proceeded with optimism that this was only temporary, and we were going to have a wonderful relaxing cruise. ncl did nothing to accommodate the 4,000 passengers waiting in line with luggage, tired and wet. there were approximately 4,000 passengers ...

I’ve cruised many times in the past with Carnival, Celebrity and Royal Carribean. This was the first time with NCL and my first time on a ship this size. We waited 3 hrs in the rain and 2 hrs inside trying to board the ship due to system being down. The buffet had good food but it was almost impossible to get a seat without at least a 30 min wait. The TV, app, WiFi and phones were down the first 2 ...

My wife and I are experienced cruisers. First cruise with NCL on a 14 day Cruise from Vancouver to Alaska return. The entertainment was excellent. The food quality in the Garden Buffet was very good. We went to the dining room on three occasions and found the food was below standard from what other cruise lines offer. The onion soup being served was poor. The salad was over dressed with salad ...