2 Helpful Votes
Sail Date: June 2019
I chose NCL Joy for all the perks. The ship is beautiful. Excellent service. Housekeeping service is excellent. Overall the ship was kept very clean. My balcony cabin 14888 was average size for cabin, It did have plenty of storage space. ... Read More
I chose NCL Joy for all the perks. The ship is beautiful. Excellent service. Housekeeping service is excellent. Overall the ship was kept very clean. My balcony cabin 14888 was average size for cabin, It did have plenty of storage space. Food was good. We ate in Manhattan which food was very good but very busy. The buffet at the Garden Café was ok. It is a buffet. Don't expect to get crab legs or lobster on seafood night. Taste food was good and my husband had breakfast at Savor and was very disappointed so we didn't go back for dinner. The local on the 7th floor was a good place to hang out. You can watch a lot of the activities that were happening in the atrium. If you are a bingo player it was very expensive and disappointing because they only play 3 games. Long lines getting on and off the ship. Lines went fast but they were very long. Recommendation, don't try to eat when you first come back from excursion. It was a madhouse. Entertainment was excellent. Loved both the Elements and Footloose. Also remember Alaska rains a lot so the activities on deck gets cancelled. The waterslide and go carts limited hours due to the weather. Port Valet was definite way to go. They took care of everything including your luggage tags, checking you in and printing your boarding pass. I am ready to go back. Loved Alaska Read Less
6 Helpful Votes
Sail Date: May 2019
I am the basic economy cruiser. When I cruise solo, I choose Norwegian for a number of reasons. First, they have an excellent solo program, with an assigned solo cruise director. Second, their single supplement is generally less than 100%, ... Read More
I am the basic economy cruiser. When I cruise solo, I choose Norwegian for a number of reasons. First, they have an excellent solo program, with an assigned solo cruise director. Second, their single supplement is generally less than 100%, especially if you are able to book at the last minute. Third, they let me take a bicycle on board, keep it in my room, and use it in every port if I wish. For this cruise, I flew economy with a carry-on and a backpack. From the Seattle airport, I took the light rail ($1.00 for seniors) to downtown and walked to Port 66, about 30 minutes. I arrived at the port at my scheduled arrival time and experienced no difficulty in embarkation. My room was almost ready, I dropped off backpack, and set off to explore Seattle. I seemed to be going in the wrong direction in leaving the ship, but there was no problem. Pike Market was really crowded (it was Saturday), but I found a wine shop there and was able to sample a flight of Washington wines. I found the production quality of the two main shows, Footloose and Elements, to be excellent and enjoyed both of them. I took most of my meals at Taste and Savour, because I enjoy being waited on and sitting at a table with a tablecloth and I eat less when ordering from a menu. When my dining partners had a scheduled excursion, the breakfast staff was accommodating and they made it to their point of departure on time. The food was good, pretty much as expected from previous cruises, and the deserts were generally exceptional. I avoided the Café as much as possible, finding it difficult to find a seat and with people everywhere. However, the crepes and ice cream at the Café were a major draw after the shows. Being an economy cruiser, I didn’t have any additional expenses on board except for the bundled laundry service and tips. I don’t gamble (the expected value is less than zero), drink alcohol on board, take ship excursions, or partake of any other add-ons. I find the value of Norwegian cruises to be exceptional. The work-out facilities on Norwegian ships are fairly small and tucked away in an upper corner of the ship. When I wanted, I was able to find machines and space for a work-out, however. I must admit that I greatly enjoyed the ropes course on the Breakaway and wished it had been duplicated on the Joy. Disembarkation wasn’t a problem. Customs just waved me through. I rented a bicycle from a shop in Seattle rather than using one of the many sitting around. I was able to store my suitcase for a couple of hours and got good advice on where to bike in the two hours I had available before I had to catch my flight back. Personally, I find the bike trails and weather in Denver to be preferable to those in Seattle, but the rental agency assured me that if I had more time, they could direct me to a better path. I took the light rail from downtown back to the Seattle airport with no problem. Read Less
4 Helpful Votes
Sail Date: May 2019
Went on the Alaskan cruise on the newly refurbished Norwegian Joy. The ship has a very modern interior and from the first glance appears to be great. However, their lack of attention started to show quickly after embarkment. The biggest ... Read More
Went on the Alaskan cruise on the newly refurbished Norwegian Joy. The ship has a very modern interior and from the first glance appears to be great. However, their lack of attention started to show quickly after embarkment. The biggest issue I had was the width of the hallways by the staterooms. Some floors, if you had gotten off in the wrong set of elevators, required you to walk through the stateroom hallways. This would be okay if the hallways were large enough to permit a wheelchair or walker, which in the Joy’s case they were not particularly when the housekeeping’s carts were scattered every forty feet. In the main areas the doors opened via a touch panel. I failed to see any consistent placement of these panels even on the double entry doors. There was some cool extras like go karts, mini golf, and laser tag. Unfortunately, there were no elevators to these floors making it difficult to accommodate parties with mobility disabilities. I looked forward to these attractions but refused to use them because of this deficiency. In addition, the embarkment and disembarkment days were handled poorly. Both boarding and leaving the ship had us joining multiple lines, had us leave the ship and badge back in only to leave the ship a second time, & because of the delays caused in the confusion many people ended up running to catch flights (including myself). The best thing about the Joy was their show Footloose. This is a great thing too since seeing the show meant we had to miss out on their main dance party. They had some trivia, but the cruise director and team lacked luster and the games fell flat most times. The Starbucks located in the atrium where most activity occurred was nice. In short, unless Norwegian decides to invest in training, the ship’s ergonomics, and time management; I would not suggest this ship. Alaska’s inside passage cruises are some of the best, but do yourself a favor and pick a better ship! Read Less
4 Helpful Votes
Sail Date: May 2019
I have utilized NCL for approx 10 to 12 trips and I have been to Alaska three time, however; I am sorry to say this was one of the worse trips i have had. I really think they were short handed and not everyone was aware of their duties. ... Read More
I have utilized NCL for approx 10 to 12 trips and I have been to Alaska three time, however; I am sorry to say this was one of the worse trips i have had. I really think they were short handed and not everyone was aware of their duties. I had my sofa bed made up at 5 in the afternoon, now where would we sit to watch a little tv? You know those cute little animals they place on the bed, nope not one. We went to the Local to eat several times and I could of made steak and potatoes faster. Orders were not made appropriately and had to be ordered once again. I have also said the ships should have a designation at the elevators for handicapped patrons. People just push and walk around persons that are handicapped. Getting on board was great, they seem to have there stuff together, however; when we disembarked no one knew where the priority luggage was located, our suitcases where there and we were told not all luggage was off the ship, however; there they were in a different area. Our cabin was great and roomy for three people, all though it was suppose to hold four, no way could that be done. I just hope my next voyage will be better. Our excursions were great, had a wonderful time, seeing whales, orcas and sea lions and we took the train and panned for gold, it was fun. Read Less
Norwegian Joy Ratings
Category Editor Member
Cabins 4.5 4.0
Dining 4.0 3.5
Entertainment 4.0 3.7
Public Rooms 4.5 3.8
Fitness Recreation 3.5 3.4
Family 3.5 3.4
Shore Excursion 4.0 3.8
Enrichment 3.5 2.9
Service 4.5 4.0
Value For Money 3.5 3.2

Find a Norwegian Joy Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise