Want to sail the Norwegian Jewel? You may want to read this first.
If you wonder why the ship is cheap, there is a reason. First time sailors don't be fooled. You have better choices.
Need internet? Choose another ship as this one's complicated system robs you of minutes every time you turn it on and turn it off (many ports do have free internet, except Colon, Panama- Cartagena and Santa ...
Plus
Food was normally pretty good
Staff were mostly polite and accommodating
Minus
Not stopping at Nicaragua changed the dynamic of the cruise. Too many days at sea. Also, no explanation or apology, just a note on arrival. Not acceptable
The constant announcements through the canal starting at 6am, and going all day, was a real distraction.
Entertainment was somewhere between ...
Partly because of price but not significance difference.
Organization of boarding procedure in Miami - extremely poor - substandard.
Service and employees - very good.
Excursion vere very poorly organized mainly information to participants to and how to leave ship.
Returning from excursions well organized.
Entertainment - shows were one of the lowest quality we ...
This was my first time with Norwegian. Honestly, I was very disappointed with everything, from food to entertainment. For 15 days, we had the same menu in the Garden Café, in specialty dining venues like Chin Chin, Teppanyaki, Moderno,... and they were not that good either. On other cruise liners, the waiter/waitress normally came over asking for what we want for our drinks but not here. When ...
My wife and I booked a 2 week Norwegian Cruise through the old locks of the Panama Canal and came away highly disappointed. The biggest disappointment fell in two categories. First, almost all of the food served at the “Freestyle dining” restaurants was mediocre – at best. We frequently had to send food back because it was cold, or overcooked, or stale or simply not what was requested. Much of ...
Went on the Easter trip, out of Houston, with 3 stops: Cozumel, Belize and Trujillo Honduras. First freestyle cruise for us. Disappointing to say the least. The nickling and diming was absolutely out of control.
The main dining area (Garden) served at best diner quality food. The Washy Washy guys with their spray bottles were in your face, insisting that you disinfect your hands, ...
First, not our first cruise. We paid for 10 family members to cruise with us. Two of the rooms got a $25 credit, 3 did not when we went to check on this the customer service manager was beyond rude. I tried to take a picture of his name badge (as I couldnt make out his name when he spoke); he must be hiding from someone or something as he was sooo offended that i would snap a pic of his badge. Why ...
We were in one of the cabins on deck 5 in the port quarter (stern on the port side, back left side) Our cabin was the last one on the end of the hall next to the crew lounge. They have a bar and a pool table and the crew would be singing and crashing pool balls, far more than enough to keep you awake from 12 to 4 in the morning. Our cruise included new years, so I don't know if the crew was extra ...
I took my family on a cruise for Christmas this year. We all live in Texas, so leaving out of the Houston port was very convenient. There were 23 of us, ranging in age from 2 to 79. We had a good time, but there were some issues with the cruise that I'd like to share for future cruisers.
First of all, the positives. Embarkation and Disembarkation went very smoothly. The new cruise terminal in ...
First I want to say that until this cruise, NCL was our favorite cruise (although that was our first cruise many years ago). After multiple cruises on Carnival (way to many), Celebrity, RCCL, and Princess, we were excited to be back on NCL for this family cruise with our two daughters, their husbands and children, and one set of in-laws. We loved cruising enough that both our daughters were ...