Chose the cruise for its Alaskan itinerary, and because we had enjoyed our Pride of America Hawaiian cruise several years ago. This ship is more luxurious, but we preferred the informality of the POA.
The first problem we encountered was upon entering our cabin with an "oceanview picture window". The window was filthy with rust and salt spray between the panes, so the "view" was very ...
Think about the food this way: You will enjoy it if you liked what they served in your high school cafeteria! We did not enjoy the specialty restaurants either (we did Le Bistro and the “Brazilian Steakhouse”). The main dining room was only OK on a couple of nights. The Chin-Chin restaurant was horrible. Not a shrimp to be found on this ship. Smoked salmon? An extinct species. ...
We decided on this cruise because we had a cruise next credit that we needed to use and it had been many years since we had visited Alaska. We were excited about the cruise and also wanted to see Denali. We booked the Denali land tour as well as the 7 night cruise. Included in the cruise we a number of extras including an airfare special. We have cruised with NCL and Oceania numerous times. When ...
I was underwhelmed by the entire NCL Jewel experience. We booked this trip during COVID, when NCL had no customers. We decided to purchase a suite and paid a large premium versus our other friends who purchased inexpensive inside cabins. Just before the cruise, our friends were allowed to bid on upgrading to a suite and for only $500 (per couple), they received a suite. This was $1,500 less ...
The employees were great. The food was always cold and the same except in the upgrade restaurants. At one port there were no shuttles or buses and we were not told so if you couldn’t walk dir 30 min in 90 degree weather you didn’t go anywhere because the taxi line was LONG and over an hr wait Couldn’t get by the pool because people would get up early and grab towels to save chairs until they ...
Cheaper then Disneys, but we should have paid the extra money.
Customer service was lacking, acted like you bothered them to ask question.
Didn't get final bill until morning of disembarking, ran put of time to address issues, was supposed to get the bill 430 day b4.
Entertainment was like High School musical...had one night in Bliss lounge with old school music n place was packed, band ...
We chose this cruise as a family cruise. My self, wife , son, 2 grandkids and my 92 tear old mother.
Cabin:
Our cabin was 9545 and is the worst cabin by far that I have had on any cruise. Your could here the toilet flush in the rooms around us. I don't know if there was a crew walk way, the other side of the wall at the back of the stateroom, Often through out the night we would get a loud ...
We chose this ship because my husband and my daughters did the same trip six years ago. They were very happy about the trip. There was nothing similar.
I want to start with airport to cruise ship transfer. We booked it previously and it looked very convenient. At the airport they took all our luggages and we were told they would have delivered luggages directly to our room. We embarked at 1pm. ...
My husband picked this trip for our 25th Wedding Anniversary, so this was suppose to be a trip of a lifetime. Before I tell the negative let me give you the positive. This was a two week trip the first week on land was done thru NCL with premiere travel we had a awesome guide and wonderful motor coach driver. The cruise on the other hand was still good but a let down after the first week. The ...
OK, here goes. The excursions saved this cruise from be horrific and, at that, they only increased my rating to Poor. Embarkation was fine, no real hassles. Disembarkation was a fiasco. From trying to identify your luggage out of hundreds of bags to trying to funnel out of the building thru on small doorway, it was poorly organized.....The staterooms/cabins, our was a port side forward balcony ...