This 11 day cruise was a lot of fun. Most of the staff was great. We found the guest service staff not as friendly as the cabin steward, bar and wait staff who were all very friendly. o’Sheenans, which is the only restaurant open after 10 or 11pm, was not very good. The food was pretty bad and the service was slow and not friendly like the other restaurants on board. The Jasmine was wonderful. ...
We enjoyed our cruise and overall had a good time. The itinerary was great, the crew friendly and helpful, the activities were diversified.
The ship was sold out and very crowded at times, especially the pool and early dining times. Without a reservation the waiting time to enter any Main Dining Room before 8 pm was at least 30 min. Lines to enter MDR would form long before opening time. Once, ...
We’ve sailed with NCL for years, always a great experience. We’ve also cruised with several other lines
We choose to stay with NCL because of the “freestyle dining”
We’ve booked the Haven once , the owners suite twice all the others have been suite balcony or standard balcony’s
We also booked a cruise for the Mediterranean in November prior to boarding the jade … may have to rethink it ...
This was my first cruise ever. We had a girls trip with 13 ladies. I was not part of the reservation process so I can't comment on that. My impression of the ship overall is tired. They say it's been "refurbished" but that's not true. We had a balcony cabin on level 11. The bathrooms have wood panel walls, wall mounted ashtrays in the toilet room and only 1 electrical outlet with 2 plugs for ...
A mediocre cruise experience overall.
Pros: Cabin steward did a good job. Nice whiskey selection. Gym is nice (especially the steam sauna in the locker room). Cigar room is great. Sushi restaurant was pretty good.
Cons: Food was just ok overall (even in specialty restaurants). Shows in main theater were "meh." The biggest problem was the service in bars and restaurants: inexplicably, ...
Recently went on a cruise on the Norwegian Jade recommended by friends.
Over all the experience was good except for my stateroom (obstructed view).
I have over 30 years of cruising experience with other cruise lines. And have obstructed view cabins in the past. I was not prepared for the cabin assigned to me. Stateroom had 2 small windows, view being blocked by a lifeboat. I could not see ...
Friends of mine booked this cruise and asked us to join them. I have heard such good things about cruises but this was not my experience. The ship was clean but is very small.
Boarding unorganized
Paid for priority access but that was of little benefit.
Seafood canapes delivered to cabin on day we were in port and off the ship. No clue how long they were sitting non-refrigerated. Threw ...
We had a great experience a few years ago on the Breakaway so we just assumed it would follow into this cruise. Not the case......... We had 10 of us on this cruise ship and all feel the same.
The Jade has nothing to do for the kids (we had our 2 grandchildren ages 4 and 6). The activities are blah. Bingo and deal or no deal which cost around $50 a person to play. The evening shows are ...
Food not so hot. Our last Norwegian cruise in 2019 had better food. Moderno was a major disappointment. Staff was over worked and underpaid. The NCL hired less employees making it a strain on the ones working. Felt sorry for the staff. Major long lines to embarkation. Why have a boarding time when it was a free for all to get on. We will need to explore other cruise line options. Staff was ...
Plan on standing in line for half your time to get a drink.
This includes simple stuff, like a coke or Pepsi. Sure you can get water. Or ice tea. The staff is so limited and over worked. Absolutely do not bring kids there’s nothing for them other than the splash zone. I mean no kids channel either. Ok ya the shouldn’t watch tv but then WhT is there one? Every cafeteria serves exactly ...