42 Norwegian Getaway Fitness Cruise Reviews

So before I start this is my first review I have ever done. This alone should show my dissatisfaction with this cruise line. After being on multiple cruises we decided to book a Norwegian Cruise, as we had not been on this cruise line ... Read More
So before I start this is my first review I have ever done. This alone should show my dissatisfaction with this cruise line. After being on multiple cruises we decided to book a Norwegian Cruise, as we had not been on this cruise line yet. Typically we do one cruise per year with a group of friends. This year we had a group of 13 leaving out of New Orleans, LA traveling to Cozumel and Progresso Mexico on the Norwegian Getaway. Having been to both ports we all knew what to expect, however, everyone was excited for a new cruise line that we were thinking was an upscale cruise. This was not the case. I'll start with the ship. The ship was very well kept. It had a different layout than we were used to but no big deal. Typically the Atrium surrounds all the busy floors. The Atrium was a total of 3, maybe, 4 levels. These levels stretched both forward and aft with different venue's in each floor. My complaint about this is the venue's were extremely small, not near big enough to accommodate everyone. The bars, especially the live entertainment, such as Sid's Pour House, was typically shoulder to shoulder with no room to sit. This bar was by far the best spot on the ship. The staff. Horrible. Any time we went to any staff member whether it was the bartender, customer service, waiter/waitress, etc. we all felt as if we were an inconvenience to them. Very few staff members seemed happy to be on the ship. As a matter of fact, one of the servers from our specialty dining stated this was his first Norwegian and would also be his last the day we arrive back to port. This shipped was understaffed. On the Pool Deck there were 2 bars surrounding the pool. These bars typically had only 2 bartenders in each. Drinks on average took 15-20 minutes to get. There were very few bartenders walking around on the top decks as well, where the lounge chairs were. IF you were lucky enough to find one it was most likely a 30 minute wait. Nickel and Diming. There was always something they would try to charge you for, even if you had paid for it. We had purchased the beverage packages as well as upscale dining, etc. Well folks, be prepared to spend more money when you get on this ship as it in no way is all inclusive. The spa, what a joke. Upwards of $200 for a spa pass, and yes you have to pay this if you want to do something as simple as the sauna or steam room. Walking past the spa was like being chased down by a timeshare salesman. Food. Woof. All I wanted when I got back was a basic fast food cheeseburger. I would rather eat a lifetime of frozen dinners than set foot back in their buffet. The food was sub-par for any standard. The main dining was OK but nothing to write home about. Upscale dinning's were a little better but I could just as easy go to a restaurant at home or cook my own meal and be just as happy. After meeting multiple people on the cruise that had the same complaints we knew there was something wrong and it was not just us. I will gladly take a Carnival any day over this line. Norwegian should do a better job as advertising themselves as a "budget" cruise line. If you are truly looking for a good vacation Royal Caribbean, Celebrity, or Princess cruises offers a hands down experience, My advice - #nevernorwegian Read Less
Sail Date December 2019
Went with another couple, they picked this cruise. Our first cruise, a 7 day western Caribbean. We got a thermal spa access with the balcony, well worth it. Our steward Roberto was the nicest man, anything that we needed all we had to ... Read More
Went with another couple, they picked this cruise. Our first cruise, a 7 day western Caribbean. We got a thermal spa access with the balcony, well worth it. Our steward Roberto was the nicest man, anything that we needed all we had to do was ask. Turn down service, directions, suggestions, Roberto was the man. We also bought the drink package and included on the 3 specialty dinning package. Our first specialty was the Cirque de Dream/Steam, it was the best meal that we had the entire time. The costumes before the show are amazing. The show itself was really good. Moderno, I wouldn't do it again. What a waste. Got seated, no spoons for the soup at the salad bar, then our server left us for dead, almost died of thirst before I could get a refill on my water. Meats weren't that special, and if you expect a dress code, this is it: No ball caps. Pretty much everything else went, flip flops, shorts, tee shirts, at least I didn't see swimwear. Cagney's, you're going to wait, wait, and maybe wait some more, then you're going to wish that you had saved that money for a good steak at Saltgrass, Texas Road House, hell even IHOP. The pool bars are chaos and it seemed that only Raphael knew how to make a banana daiquiri. Bob and his magic show was funny, both times that we went. If you're thinking about catching any show at Syd Normans, get there early, and be ready for it to be crowded, no max capacity crowded, we ran for our lives crowded. Taste, Savor and Tropicana all have the SAME menu. You'll be so sick of the same 5 tv shows that you got to watch in your stateroom. All in all a great cruise Read Less
Sail Date December 2019
If you utilize Cruise Critics, you are somewhat obligated to review your cruises as they happen. I would like to follow-through on that commitment. I recently went on the NCL Getaway, November 24, 2019 to December 1, 2019. It departed ... Read More
If you utilize Cruise Critics, you are somewhat obligated to review your cruises as they happen. I would like to follow-through on that commitment. I recently went on the NCL Getaway, November 24, 2019 to December 1, 2019. It departed out of the port of New Orleans. Understand the Reviewer: I am 62. My first cruise was when I was 22 for my honeymoon. That was a stateroom with now windows and bunk beds on the NCL SS Norway. It was a great cruise and one of the best cruise experience. My wife and family have gone on over 20 cruises over the years. 10 years ago, my family started to cruise in suites class. Our family motto is, “Any cruise is what you make of it. Do the details up front, engage with people and go with the flow.” I am a very detailed person. I love to study everything about a cruise prior to going on it. This cruise was no exception. I love the process so take that under advisement when reading this review. Overview: To fully understand this review, I will start by saying we were in the NCL Haven Spa Suite. So, let’s talk about the elephant in the room. Said elephant is the question, “Is the Haven worth the premium?” The answer is, YES (to my wife and myself). Quite frankly in every way. This cruise was one of the very best of my 40 years of cruising. From start to finish, it was as close to perfect as possible. Happy to explain below, just needed everyone to understand a bit about me and that my review focuses on my Haven Experience. Pre-Cruise: I received a U.S. Mail letter from NCL Haven Desk 60 days prior. It welcomed me to the upcoming cruise and the fact that I was staying in the Haven. It gave me a phone number and an email to take care of any of my needs prior to boarding. I took full advantage of that offer. I had them fix my specialty restaurant reservations and times; excursion data; confirmation on perks; need for special water for my CPAP and especially the Premium Plus Drink Program. These few details only scratch the surface of my pre-cruise requests. It is very important to note that having this advanced ability to handle details, made a huge difference for this or any future cruise. Embark: Got to the port at 10:45 AM. Through security in less then 2 minutes. Found the Haven check-in area. Check in was 10 minutes tops, with no wait. My wife and I were escorted to the Haven Guest pre-boarding port lounge. The lounge was private, a bit small and kind of make shift. Still very nice. A cup of coffee and my first of many smoked salmon snacks was being consumed within 20 minutes of arriving at the port. In the lounge for about 15 minutes waiting on the ship to be cleared. Once cleared, we were escorted to the ship and up to the Haven lounge where the party started instantly. We were given sliders, a welcome aboard drink and waited a few minutes for the Haven Restaurant for lunch. They offered either the Haven Restaurant or Jimmy Buffet’s Margaritaville for our lunch. Little hint, do the Haven Restaurant and get the huge pork chop. Another note, while at the port, they will give you a drink eventually. The issue is they must charge you tax even if you have the beverage package and it is a pain in the butt for them. Dinning: Dinning was the best I have every had on any cruise, ever. I am not talking about the specialty restaurants, buffet or main restaurant. I am talking about the Haven Restaurant. Last year I had a similar experience on the Celebrity Equinox in their suites restaurant called the Lumina. Similar however the Haven was better in every way from food, staffing and service. • Haven Restaurant: Only for Haven Guests. Even though the menu never changed from day to day, it was simply incredible. The service, attention to detail, quality and taste. My wife and I started the cruise on the Keto diet. We both lost huge weight prior to cruising. We stayed on Keto for most of the cruise. I lasted 6 hours on day one until I cheated BIG. It was on the chocolate cake alamode and it was earth shattering. I had it three more times during the week. My favorite meal is and will always be breakfast with French press coffee; steak & eggs; smoked salmon; almond Danish and the list goes on. The plates were heated so the food stayed warm. Everything was cooked perfectly. Lunch was no different. Three-inch pork chop; poached salmon; and chief salad were just a few choices. Dinner I had some of the best prime rib of my life. Flawless in all accounts. I really like to eat but I am also super picky. • Cagney’s Steak House (Cost Option): Save you money folks. This steak house is average to below average at best. It used to be something special. The only reason we went there was because we got four (4) specialty restaurants as perks. Now don’t get me wrong, it was OK and a cut above Outback™, especially the service and atmosphere. Remember I said I was picky. I was hoping for a GREAT steak like at a New York steakhouse. • La Cucina Italian (Cost Option): Not spectacular but had promise. The bread looks better than it really was. I had a filet mignon that was huge and good. The rest of the meal was good but not memorable. Service was average which was surprising. We skipped the desert and went back to our suite. We called our butler (I love saying that) and had him bring us the incredible chocolate cake alamode from the Haven and coffee. So darn good. Not Keto. • Le Bistro French (Cost Option): Now we are talking. Let me say that this was a perk from American Express Platinum Card. If you paid for your entire cruise on the card, you got $300.00 on board credit and dinner for two at Le Bistro. Lovely from start to finish. I had the veal and it was good. What made it better was the presentation which was a huge stainless steam cap pull off to display the course. The bread was over the top and the sauce on the veal was to die for. My desert was three scoops of vanilla ice cream, in a French pastry, topped with three different kind of chocolate candies and finally hot chocolate sauce. Don’t miss this place. • Ocean Blue Seafood (Cost Option): The best clam chowder ever. Great bread. The fish selection was very good. I have a habit of doing way too much red meat. If I say I liked this restaurant, then it must be good. I have to say. We said next to a couple that was our entertainment for the evening. They were married forever and seemed like they hated each other. She was so loud and never stopped talking to us. He did not say much but rolled his eyes at his wife all night. It seems as the story goes, she gambles a lot and this cruise was a perk. Yet they argued about the coast of the appetizer. Great dinner show. • Buffet (Complementary): It was exactly what you would expect a buffet to be. Looks great, lots of average food and filling. My wife was still doing Keto and she got a piece of pizza. She scraped off the meat and cheese and said it was good. I am old and have had my fair share of cruise buffets. To each his own. • O’Sheehan’s Bar and Grill (Complementary): I hated it. I was spoiled by this time. My wings were just OK, and my burger was a hockey puck. I did not eat my food. We left and went to the Haven pool. There I got a cheese burger with not bun. It was great. Take my advice and just go to the buffet. • Final Note: I only review where I eat. Lots of food choice on this ship. I am also not a foodie. I like basic things like meat, fish and chicken. If I am at McDonalds, I know what I am going to get and enjoy it. If I am at a bar and grill, a McDonalds burger won’t due. All that said, if the food served is bad or just not to my liking, I don’t eat it. When I do, I liked it. Adult Drink Package: Here we go again with the Elephant in the room. “Is it worth it?” NCL usually gives the “Premium Drink Package” as a perk. It is a very nice perk and you should take it if you drink at all. I got that perk and upgraded to the “Premium Plus Drink Package” for about $250.00 per person per week additional. Think I am crazy, “nah, nah, I say!”. My reasoning; I was on vacation and we like nice wines and alcohol. Let’s start with how my wife and I used this package. At lunch and dinner, this package allowed my wife to get a bottle of great wine. Not all wines so the ones you can order has a star next to them on the wine menu. The bottle was listed at $89.00 a bottle. My wife usually drinks $9.95 litters. Therefore, this wine was the ultimate treat for her. If she did not finish the whole bottle at the meal (she did sometimes finish it), it would be delivered to the room at no extra charge, DING. Bottle water (with and without gas), energy drinks and specialty coffees were not included on the regular drink package. These were included on the Premium Plus Drink Package. I love bottled water and took it back to the room if not finished. There was no $15.00 per drink limit on the Premium Plus Drink Package. I was drinking Cuervo 1800 silver, spectacular red wine by the glass all week. They lost money this trip on our drink package, I assure you. I am now home going cold turkey at home on the 12-step program. That is a joke and I mean no ill intent. Haven Suite: On this cruise, my wife and I had a Haven Spa Suite. It was very nice yet not the nicest suite we have ever had. Not a very large suite with a rather small veranda. In the room, it did have a Jacuzzi built for two that allowed you to see out the huge window at the sea. The spa suite comes was complementary access to the Spa Thermal Facilities. Now that was a very nice perk. The suite bed, bedding towels, robe, in-room espresso machine all were over the top from a quality standpoint. This was the least expensive Haven suite ($2,099.00 per person), it was perfect for my wife and me. Future side note, I am taking my family of five (5) in a huge Haven two-bedroom Family Villa on the brand new NCL Encore in May 2020. Now that will be a suite to be remembered. No complaints about the Haven Spa Suite though. Just book it early before they sell out. Room Steward: We drove him nuts. First as part of my planning, we had everything in the mini-refrigerator that cost additional taken out. We would leave and come back to quickly for him to get the room completely finished. He never complained. Then we finally got the idea on the button’s located on the side of the door. Press one button, the room steward would clear your room. From then on, we were all in sync. His tip was part of the $18.00 per person per day while in the Haven. Butler: I studied on past cruises what to do with the butler. I had a two-page document with all our needs and requests. I told you I was very detailed. Everything from no candy, cookie, fruit or sugar snacks due to being on the Keto Diet. Special water for CPAP Machine. Replace the complementary champagne with Wine. Nuts, cheese and meats would be our afternoon snack. We ordered breakfast room service once and desert once. The main reason for this was the room was too small for full meals. Every item we outlined or needed was handled. I tipped him $100.00 at the end of the week. Entertainment: The best of any cruise ship for many years. I did not do everything, but I did do more then I have ever done in the past. Let me break it down: • Burn the Floor: This was incredible. From start to finish, high powered Latin dance. My wife is super critical on these shows. We can sit up front but choose to sit in the last row on the isle, so we can leave early and not embarrass ourselves. Not this time. When the show was over, my wife was the first one on her feet doing a standing ovation. I was right after her. Broadway quality. • Million Dollar Quartet: This was a Broadway show. It is about four past superstars of music and how they met for one session, on one night for Sun Records. What made this show great was the actors were also doing all the music and singing. Very talented folks doing a really nice job. Again, completely professional with a quality cast. • Other Entertainment: There was a dinner theatre show but we did not attend. We heard good things about it. I personally did not want to waste an evening with average food. There was a wine lover show, another pass for us. I did not hear much about the comedy shows except they were very crowded and first come, first seated. Activities: So many to do and not enough time to do them. Here are some of my favorites. First and foremost, the water slides. Even at 62 years old, they were awesome. Game shows in main area done very well. Thermal Spa was awesome. Cigars in the Haven Sun deck was simply over the top for me. I went to the humidor room however it was small and being outside was much more enjoyable. Excursions: I have been on many cruises. After going on some good and bad excursions, I have my Favorite. It was and always be Cabana’s or Bungalows. These are also the most expensive excursions. On this cruise, it is the same. We did the “All Inclusive Bungalow” on Rutan. Great time even though the tender ride was one hour off the ship. We also did the Tequila tasting which was educational, fun and very much recommended. We had a Snorkel and Catamaran trip, but the waters were to choppy. Conclusion: My wife and I had a GREAT time. Was it perfect? Never is on any cruise. The key is take responsibility for your own cruise. I learned that lesson early on when cruising. Yes, the Haven is worth every penny. However, once you do Haven, there is no going back. I had a plan going on this cruise, I worked my plan and finally my plan worked out. Preparation is everything and reduces disappointment. The one thing I will say, I was completely impressed with every member of the crew and staff. Not just in the Haven; on the entire ship. Anyone who reads this and doesn’t know me personally, I am a very tough critic. Let me tell you, I am NOT easy to please. I had such a good time and loved the size of the ship so much, I cancelled my upcoming June 2020 NCL Pearl cruise and re-booked the NCL Encore in May 2020. I hope the time I took to do this review helps you decide. Happy cruising. Read Less
Sail Date November 2019
We flew from Sydney, Australia, to visit the Baltic region for the first time. We have cruised once before on NCL (Rome to Spain round-trip). We choose NCL usually because it offers a variety of entertainment and similar standard of ... Read More
We flew from Sydney, Australia, to visit the Baltic region for the first time. We have cruised once before on NCL (Rome to Spain round-trip). We choose NCL usually because it offers a variety of entertainment and similar standard of service that we like. We would be happy to travel again on this ship. Here are some observations. DINING Good: Variety of dining options. O'sheehans is often a favourite. We had 4 additional choices as part of our package. Le Bistro, Cagneys and Moderno are always winners (usually an add on). Needs tweaking: The garden cafe is good for all but close table seating made it difficult to move around when necessary. This can be managed by choosing to dine in Savor or Taste restaurants. Sometimes in the garden cafe, there were dishes that were cold by the time you sat down to eat at the table. For example, scrambled eggs, meat dishes that are meant to be hot, and Indian dishes. I imagine that could cause food to be wasted. I prefer hot food to be eaten at that same temperature. Specialty restaurants did not have this problem. Service: All good during our stay and in all areas of the ship. Entertainment: We love listening to live music. The Syd Norman Pour House had a band with a variety of vocalists that really worked hard to sing and engage the crowd. Definitely a winner for me to sing along with 70,80,90's music. The venue was often crowded. Burn the floor was a good show too. Any longer would have been repetitive. Their energy is amazing. Ancora was an opera/classical group of 4 that were simply fantastic. The range and quality of their voices was breathtaking. I didn't go to see the Cirque show. The additional cost was not the issue. I'm just not into the circus theme. There were other entertainment options too. I liked the interactive games on level 6 that engaged the audience. Nothing complicated, but amusing Room: We had a mini suite on deck 9 forward. While close to level 8 entertainment venue, we slept soundly. Fixtures and fittings are beginning to show some signs of age but, this did not impact on our comfort. Recommendations: Based on personal preference. More ping pong tables so that adults can play, not just the kids. Maybe more area in the gym for stretching, cooling etc in peak time. Also, a big thank you to Mario who was helpful in meeting the needs of the Cruise critic team when docking in Russia. Thanks to Tammy and Patrick (friendly cruise critic cruisers) too. Read Less
Sail Date July 2019
The service was good. The room was kept clean and orderly on our schedule. The food staff and the bust boys were always courteous. The busy bartenders had kept their smiles up the entire duration. "Neli" rocks. The entire ... Read More
The service was good. The room was kept clean and orderly on our schedule. The food staff and the bust boys were always courteous. The busy bartenders had kept their smiles up the entire duration. "Neli" rocks. The entire range of drinks they had made were terrific. Get the drinking package, it is a great investment. Made every port on-time, except one slight delay. With cooperating weather, we were able to do all of our excursion pre-purchased on the NCL website. The excursion staff on shore were friendly, knowledgeable, entertaining, and accommodating. The food at Ocean Blue was amazing and still quite memorable. The Teppanyaki had us laughing the entire duration with good food to follow. "Burn the Floor," has some amazing dancers, period. After a great day on shore with an excursion, the adequate time alloted for shopping, and then a great dinner at the various restaurants on the Getaway, we were able to dance and drink the night away with themed music at "H2O" every night, followed by more clubbing at "Bliss." To us, that felt like such a great bonus, a gift from the ship we had not anticipated. Compared to the previous cruise we were just on a month prior with Holland America Line, it was night and day. Wish I had a chance to review the Veendam on here with you. Overall, Norwegian Cruise Line Getaway has a much happier staff. We had felt that ship vibe from the get-go. A happier staff equals a happier trip for all of the customers on board (and returning customers). It is also a great reflection of a successful business. In the end, we had met great people who are now friends. Great photos were taken. Great memories were created. I'll forever miss the "washi-washi" hand-sanitizing girls on deck. Thanks to them we didn't get sick this time. Thank you NCL! Read Less
Sail Date January 2019
This was our first cruise in 15 years, and all of our expectations were exceeded. We derive happiness with drinking, eating and being entertained on vacations. The food was excellent (some friends we were with said the buffet was just OK, ... Read More
This was our first cruise in 15 years, and all of our expectations were exceeded. We derive happiness with drinking, eating and being entertained on vacations. The food was excellent (some friends we were with said the buffet was just OK, but I thought it was great for what it was). The free restaurants are all you really need too. Great food options that taste delicious. We did Cagney's one night, and it was good, but not so much better than what we got at the free restaurants. The drink package was probably my favorite part. I expected them to have a red, white and sparkling wine, but they actually had multiple types of each wine with legit brand names to boot (Chateau St Michelle, Hogue, etc). The liquor was also decent. Our entire group of 8 (drinkers) were all extremely satisfied with the options. We went to "burn the floor" and "million dollar quartet" which were free, and excellent shows. We paid for the wine lovers show, and enjoyed it, but overall it was not as much fun as the other two free shows. The customer service was probably my favorite thing of all. Every staff member I spoke to seemed to genuinely want to help (some quieter than others, but we never received slow or negative service). The stops were OK. All of the stops featured a ton of vendors trying to sell you on the same thing. I enjoyed Costa Maya the most because of our excursion (Chachoben ruin tour). It lasted many hours, and was interesting. I recommend booking this excursion online by googling the title of the excursion from the NCL site. We got our tour for half the price NCL was charging. The only draw back was that the bed was not very comfortable, but it was not bad by any means. Read Less
Sail Date January 2019
I traveled on the cruise ship before which made the trip familiar and gave me confidence that the trip will be amazing again. I had a fun time at the port of calls especially in Belize because of the private beach island and Honduras ... Read More
I traveled on the cruise ship before which made the trip familiar and gave me confidence that the trip will be amazing again. I had a fun time at the port of calls especially in Belize because of the private beach island and Honduras because of the private island excursion as well. The dates worked with our schedule. Food and dining was delicious and there was plentiful of different offerings. Room was clean and spacious. Entertainment was plentiful and enjoyable. Staff was helpful, nice, and entertaining. The embarkation and disembarkation was smooth and fast. The ship was large and provided a lot of different areas to explore and to participate in. I had a great time participating in the karaoke, bingo, dancing, and other group activities. The art and holiday decorations was a nice touch. I was never bored on the ship and I would go on another NCL Cruise again. Read Less
Sail Date December 2018
Other NCL ships are run by staff that is in the hospitality business. The Getaway is run by administrators and supervisors. There is no consideration or attempt at being gracious hosts. There is absolutely nothing offered to a ... Read More
Other NCL ships are run by staff that is in the hospitality business. The Getaway is run by administrators and supervisors. There is no consideration or attempt at being gracious hosts. There is absolutely nothing offered to a Platinum member other than the "standards" left in the cabin upon arrival. The Latitudes party was for every single level all mashed together outside in the heat. No receiving line. Short introduction of officers and then they could not get away fast enough. Not a party. Not even a real reception. The food was the worst ever and the buffet had countless problems. Big language/understanding problems with the staff. Staff person making Greek salads tried to tell me that there was no cheese on a Greek Salad. The word feta was impossible to communicate. Cobb salad the next day I just looked and shook my head. No blue cheese (cheddar instead!) no bacon and no avocado. I have owned two hot tubs. My cruise was to be a spa retreat. I had to point out two separate days that the water in the spa pool was not treated properly. Any sort of thermal pool should not have excess foam. That is a sign that water is not treated properly. I lost three days of spa relaxation until they got the water clean. Any point/suggestion made to an officer was merely taken in. On two occasions there was personnel stationed outside the dining room trying to move people up to the buffet rather than enjoy the dining room. There is smoking in more places than I have ever seen on a ship. The Sunset bar is ruined by smoking directly next to the seats on the bar. In the very middle of the pool deck there are a few glass walls and smoking is allowed right there. Up in Spice H20 the bar side is given to smokers. All this on top of the stink in the casino. I will never sail on this ship again and am giving serious consideration to leaving NCL. Read Less
Sail Date September 2018
This was my first time cruising with Norwegian Cruise line. So I did not know what to expect. However, I was very surprised on how wonderful the service was, and I feel they had the best food I’ve ever had on a cruise ship. The ... Read More
This was my first time cruising with Norwegian Cruise line. So I did not know what to expect. However, I was very surprised on how wonderful the service was, and I feel they had the best food I’ve ever had on a cruise ship. The activities offered on board the ship definitely were entertaining to watch and were well thought out and planned. Also considering that this was a little bit older of a ship, and it has not gone into refurbishment/ dry dock yet, I was very impressed of the upkeep of the common areas. The cabin was also in very good condition and all areas on the ship were extremely clean. I will definitely be cruising with Norwegian again in the near future. And I’m happy now that I have another trusted cruise line I know that I will cruise with. Thanks for a great vacation Norwegian Cruise line! Read Less
Sail Date September 2018
The Getaway was over booked with kids and young families. The children dominated the ONE pool on the ship for the entire vacation. The children were rude, unsupervised by parents, screamed on the ship, and made the vacation for mature ... Read More
The Getaway was over booked with kids and young families. The children dominated the ONE pool on the ship for the entire vacation. The children were rude, unsupervised by parents, screamed on the ship, and made the vacation for mature adult couples unpleasant. Several times during the day I had to call housekeeping about getting our room cleaned. This happened on a daily basis. The Internet service was slow, and at times not working. I did ask for a 1 day refund of the cost for Internet since it stopped working on that day. The customer relations refused my request. We had the full inclusive beverage package, but still had to pay over $43.00 for bottled water. Bottle water is not included in the inclusive beverage package, which I was never told. The cardio fitness room was small with several broken machines. All excursions were fun, except the Sight Seeing with Limited Mobility in Roatan. Stay away from this excursion. The transportation was old, not designed for adults with mobility issues, and the sights were not worth your time and money. I am going back to Royal Caribbean - Oasis of the Seas since I know the fabulous quality and service on this ship. Read Less
Sail Date July 2018
my review on this cruise is 2-3 stars only.The state room was dirty,bed was not made. There was a pair of dirty black color sox left in the state room.In the mini bar fridge a half eaten chocolate bar and also a half eaten coconut was ... Read More
my review on this cruise is 2-3 stars only.The state room was dirty,bed was not made. There was a pair of dirty black color sox left in the state room.In the mini bar fridge a half eaten chocolate bar and also a half eaten coconut was found. The TV was not working. Light went out twice during my stay. Staff was not very friendly.I did not see my state room stewart during the whole duration of cruise.I been using the Norwegian cruise line for years but this we had very bad experience. Though I heard a many good things from my personal cruise consultant. Believe me I love Norwegian cruise lines and I will continue to use Norwegian cruise line in future but not the Getaway Norwegian cruise line.We were family of five guest but bought the cruse shore excurtions for the whole family, four guests were given the lattitudes discount but the fifth one was charged full price. When I went to the customer service they said they will correct the mistake, even I got a phone call that the discount is been given and the the customer service apologies.When on the final day I asked for the final statement the bill was still the same . Discount was not given. Read Less
Sail Date July 2018
I read several reviews on this site before deciding to book. I normally stick with Royal Caribbean and Celebrity and have 30 cruises under my belt. I've done Princess, Holland America, NCL, RCCL, and Celebrity. During and after my ... Read More
I read several reviews on this site before deciding to book. I normally stick with Royal Caribbean and Celebrity and have 30 cruises under my belt. I've done Princess, Holland America, NCL, RCCL, and Celebrity. During and after my cruise, I was wondering if I had been on the same ship as the people who were so critical of the NCL Getaway. Granted it's not a top of the line cruiseship, but it definitely delivered great food, lots of fun things to do, a very diverse clientele, great pools and water parks, and pretty good food. So here are the things that I really liked and didn't like about my cruise as compared to what I'm used to on RCCL and Celebrity. Liked: - Self-serve soft ice cream that ALWAYS worked - The NCL mobile app is awesome on board! - The use of lights instead of cards for do not disturb, make up my room, and I'm in my room - Margaritaville - Lots of diverse bars - Quality and selection of food - The spa is definitely worth the extra money--amazingly relaxing and great place to watch - Coffee (which another reviewer said sucked) - Very few wheelchairs and motorized carts (because it's a younger group of people) - Lots of restaurants have alfresco dining on the deck (excellent idea!) - Lots of separate places for adults, children, and teens (even an adults only pool) - Breakfast pizza - 3D movies in the auditorium with free popcorn - Not having to "check out" pool towels against your room card - Harvest Caye in Belize is amazing--so huge and new! - Having the pool to myself while in port - Made to order dessert crepes in the buffet area Disliked: - Poor selection on TV (but why watch TV when you're on a cruise) - Toiletries in the room (bring your own soap and shampoo, which I always do anyway) - Having to get or buy tickets for some of the entertainment shows - Women cleaning the men's restrooms (awkward) - WiFi sucks (but it does on most ships anyway) - Fish and chips in Cagneys (I don't recommend it) I never saw stained towels like some of the reviews mentioned. My cabin was spotless and the cabin attendant was extremely responsive. Onboarding and deboarding were completely painless, smooth, and very, very quick. All in all, it was a great cruise. I booked a week before it sailed as a last-minute getaway from work and traveled alone since my partner couldn't make it. I was offered the opportunity to upgrade from an inside cabin to a balcony for a small fee, which I took and glad I did. Traveling alone worked fine. I don't like the regular restaurants that much anyway, so the buffet worked well for almost every meal. BTW, if you're into snorkeling, definitely go to the Chankanaab Beach Park in Cozumel either on your own (with a taxi) or through a shore excursion. You won't regret it. Harvest Caye in Belize was spectacular. Very modern, clean, beautifully landscaped, great beach, and amazing pool with a swim-up bar. Definitely beats Coco Cay and Labadee from RCCL. Read Less
Sail Date May 2018
Great cruise.. We are cruisers and have a gold membership with another cruise ship, but after doing NCL they have better service and food.... we are definitely going back on NCL... Costa Mayan mexico was not nice thou... we ported in and ... Read More
Great cruise.. We are cruisers and have a gold membership with another cruise ship, but after doing NCL they have better service and food.... we are definitely going back on NCL... Costa Mayan mexico was not nice thou... we ported in and wasted money in a gold cart to look at a run down city that smelled like sewer system. We did go back after we lost our 60buks no refunds and then took a tour to the Mayan ruins and that was beautiful and nice and seen spider monkeys... So if you port into Costa Mayan Mexico go on a tour... rhrough your cruise line. Outside that city it is beautiful and tropical. Our Balcony stateroom has a nice view overlooking people playing shuffle board... the Specialty dining is awesome lots of food choice and the kids area was nice for them to play in the water. Which was great it kept them out of the adult pool. Read Less
Sail Date May 2018
This cruise was purchased as a Mother’s Day and early birthday gift for the best woman my wife the mother of my great kids. This was this first true long vacation with no kids. So the small details were important to the both of us in ... Read More
This cruise was purchased as a Mother’s Day and early birthday gift for the best woman my wife the mother of my great kids. This was this first true long vacation with no kids. So the small details were important to the both of us in order to make lastly positive memories. The cabin played a big part of that and it was very nice. The bed (King) was comfy but the pillows were small and super soft. We needed to order extra ones and that helped with the issue. Next, the view from our room was breath taking and the balcony allowed us to sit together and have drinks while watching the sea pass along. The food was great, and the special restaurants were very nice. The best was the Brazilian Steakhouse so good both my wife and I added it for a second night! The Japan grill house was both fun and the food was above par. The steak house (Cagney) was above average and much better than the norm for the ship. The Savor and Taste (two formal locations) were very good and did not add to the cost. The Tropicana Room (no added cost) was good for live music while you eat and listen Latin tunes which added to the mood. The show we saw was awesome (Cir De Steam), well worth the extra cost. The ship was always clean and the staff were nice and ready to help at every turn. The Spa was great a touch on the high price side but worth it to help relax and re-charge the batteries. The downside is with the drink package we paid for the only item not mentioned is that a tip is associated with each drink (it does add). Also, have cash ready in small bills for all of the off-boat events. Tips are appreciated and really do work! Read Less
Sail Date May 2018
Cruise management very good and advanced. Cleanliness is their priority. All crew members doing their best. Food is fresh and lots of variety. Food and drinks unlimited. I am Indian and I recommend Norwegian cruise management to Hire ... Read More
Cruise management very good and advanced. Cleanliness is their priority. All crew members doing their best. Food is fresh and lots of variety. Food and drinks unlimited. I am Indian and I recommend Norwegian cruise management to Hire good Indian Origin Chef / cook on board they can cook all kinds of food on board with taste. Only thing I missing on cruise is original Asian food taste. Cruise have lots of activities for all ages but need to increase more activities for kids between age 6 to 18 like more movies , fun activities , competitions like art , crafts. My kids struggle to find more activities on cruise as they have few on board like painting, cup cake decoration , t-shirt painting but still required more continues activities in evening time like other adults and seniors people like live shows , entertainment But overall very good experience. No doubt I choose Norwegian cruise again next vacation... Read Less
Sail Date January 2018
We a take a trip every year with a biking group and this was their itinerary this year. The balcony room was lovely, with a really nice bathroom. There were several things to do onboard and the entertainment was excellent. We had two ... Read More
We a take a trip every year with a biking group and this was their itinerary this year. The balcony room was lovely, with a really nice bathroom. There were several things to do onboard and the entertainment was excellent. We had two problems. The casino is in the middle of the ship and we had to walk through it several times. The smoke was quite noticeable on the floor the casino was on and the two floors below it, including the atrium. The menu in the French restaurant was changed and it did not meet our expectations. The shows were really good. Cirque and Steam was fresh and very good. The Burn the Floor Show was really good. We saw the dancers in a Tropicana floor show. We able to get seats very close and really enjoyed this. The Million Dollar Quartet was really good. As we saw the last show on the ship, it seemed that the players gave an extra good show. Read Less
Sail Date January 2018
This is our second cruise ever (previously having sailed on the Royal Explorer of the Seas). This cruise with NCL Getaway was absolutely phenomenal, and really raised the bar. The food was unparalleled, the entertainment was ... Read More
This is our second cruise ever (previously having sailed on the Royal Explorer of the Seas). This cruise with NCL Getaway was absolutely phenomenal, and really raised the bar. The food was unparalleled, the entertainment was exceptional, and we were not ready to leave! Both embarkation and disembarkation went smoothly. Sandra who ran the library as well as Jeparody was fabulous and really entertaining. Massages with Jocelyn were unmatched. And Eimear was the best and most knowledgeable esthetician (facials) we've ever met. We also loved the drop slides and ropes course. There was always so much to do! We had a specialty dining package and enjoyed dinners at Cagney's, Teppanyaki, and Moderna. We also had an internet package, which worked really well for us as we were able to connect with loved ones back home. We would definitely do this cruise again, and will make NCL our cruise line of choice. Read Less
Sail Date November 2017
I have cruised many times on a dozen different cruise lines, and I think that NCL currently offers the best cruise value in the industry. It is certainly the only cruise line that makes solo travelers welcome with special pricing and ... Read More
I have cruised many times on a dozen different cruise lines, and I think that NCL currently offers the best cruise value in the industry. It is certainly the only cruise line that makes solo travelers welcome with special pricing and amenities. I thoroughly enjoyed this 7 day cruise to Honduras (Roatan), Belize (Harvest Caye), and Mexico (Costa Maya and Cozumel). The NCL Getaway is very large but very well organized -- the service, dining, entertainment, and activities were all excellent. My suggestion to future cruisers is to take along your snorkel gear , since the reefs are the main reason to visit each port (except Harvest Caye, which is a beautiful private island with a sandy beach and a huge pool but no reef). I did each port on my own and had little expense and no problems. The only downside for me was the music and noise level onboard -- the pool area, theater, and atrium can be very, very loud -- take along earplugs if you are not a party animal. Fortunately the spa/fitness area is music and noise free. Unfortunately the buffet plays incessant honky-tonk vocalists, and the last thing I want to hear when I am eating is someone wailing and whining at me. The dining rooms play low level instrumentals only -- a relief. If you cruise for relaxation and/or romance, I strongly recommend that you book a balcony cabin so that you can enjoy the beauty of the sea and sky from the peace and quiet of your own balcony. Fortunately, NCL makes these cabins more affordable than most other cruise lines. Other than the music and noise level in some areas of the ship, this is a great itinerary, a great ship, a great crew, and a great value. Read Less
Sail Date November 2017
Another hit by NCL this time on the Getaway during the westbound crossing - Copenhagen to Miami - 14 nights with stops in Ponta Delgada (Azores) and Bermuda (2 day overnight). Bermuda was an added port after the originally scheduled ports ... Read More
Another hit by NCL this time on the Getaway during the westbound crossing - Copenhagen to Miami - 14 nights with stops in Ponta Delgada (Azores) and Bermuda (2 day overnight). Bermuda was an added port after the originally scheduled ports of St. Thomas and St Marteen were cancelled due to post hurricane damage. I was traveling solo meeting global friends onboard, I arrived at the terminal around 10am, At the port drop off, the bags are collected by deck number allowing for quicker delivery. The check-in was easy and the port team was knowledgeable of the process and could answer all questions. I boarded the Getaway by 11am, Meeting my friends at the Savor dining room for lunch where we were quickly seated. Luggage arrived by 2pm. The ship was in good shape - clean, comfortable, My balcony cabin - 13170, was convenient to the stairs, health club and sun decks. I traveled solo and found the cabin configuration to meet my expectations. My cabin steward was pleasant and greeted me each time we say each other, I am not a fussy traveler and found the attention to the cabin to meet my needs. The temperature control was working to increase/decrease air conditioning as needed. My neighbors were quiet as were the passageways, Dining: I had several upsale diners and purchased additional, My fare included the unlimited beverage package. My friends and I enjoyed dinner in all of the venues - Tropicana 1 time, Taste 1 time, Cagneys 3 times, Bistro 2 times, Tapenyaki 1 time, Moderno 1 time, La Cucina 1 time, Ocean Blue 1 time. We enjoyed all. The dining staff was friendly and greeted our table, The Tropicana Main Dining room can be crazy buzzy and appear chaotic at times the team delivered a great meal. Lunch at the RAW bar was phenomenal. Fitness: The Getaway offers an unlimited fitness class fee which I did purchase, The package allows for taking unlimited fitness classes as per the set schedule. The instructors were friendly and knowledgeable, If you are not able to keep to the schedule the fee is not for you. I attended classes twice per day, Classes are not offered on port days, Spa package: I did purchase the spa package. Not a good idea on this trip as the spa was crowded (very over crowded) as the weather was cool, cloudy and foggy. Most spa members took loungers and headed beds and stayed for all day, Some even took two loungers (for their hand bags) being totally rude to others who need, All entertainment is good and enjoyable, I have seen most of the shows before either on ship or on land. I highly recommend attending the shows which fit your schedule, On shore I did my own planning with friends and local outfitters choosing not to purchase ship excursions. Being a gay traveler I find the support of NCL with the offering of the daily meetings (Friends of Dorothy) to be a wonderful bonus., The attendance at the daily meetings were well attended allowing a place to gather before dinner and evenings entertainment. Read Less
Sail Date October 2017
We booked our cruise specifically to go to Belize. The weather was great. Things were going well. A half hour before we were supposed to dock at Harvest Cay the announcer said stray storm the night before ruined the dock. So we ... Read More
We booked our cruise specifically to go to Belize. The weather was great. Things were going well. A half hour before we were supposed to dock at Harvest Cay the announcer said stray storm the night before ruined the dock. So we spent the day anchored at Sea (with spa and casino in full blast with people spending money). I did some research and learned NCL cancels Harvest Cay and their own island in the Bahamas a lot. Is there something we can do? They could have at least taken us to Belize CIty instead of just holding us hostage on the boat. If a "stray" storm ruins a cement pier how can the pier hold the ship???? The ship gets tied to it. NCL saved and made so much money of cancelling the stop. We enjoyed the beverage package. Costa Maya was a very dirty place. The $20 beach massages people rave about were not what you expect. We would not eat there or drink anything but bottled beer. I can't believe they woudl stop there. Cozumel was a good port. Read Less
Sail Date April 2017
Hi there! My name is Cortney and I'm a 36-year-old cruise addict from Michigan. To give you a little background about where I'm coming from, this was my 15th cruise overall, and my ninth on Norwegian Cruise Line, which is our ... Read More
Hi there! My name is Cortney and I'm a 36-year-old cruise addict from Michigan. To give you a little background about where I'm coming from, this was my 15th cruise overall, and my ninth on Norwegian Cruise Line, which is our favorite. We have previously cruised on Carnival, Princess and Royal Caribbean, with Carnival being our second favorite. I sail with my husband, also a cruise addict. :) This was our first NCL cruise as platinum members, so you can imagine that we are pretty big NCL enthusiasts. It would take a lot for me not to like an NCL cruise — or any cruise, really. A day at sea is always better than a day on land, in my opinion. :) I'll try to keep this succinct, as brevity is not my strong suit, and I tend to get a little overly enthusiastic when writing about cruising. EMBARKATION: Smooth, fairly fast and organized. We are big fans of the Port of Miami. STATEROOM: See below. SHIP OVERALL: Just a lovely, lovely ship. We have been on Getaway's sister ship, Breakaway, and were dazzled, so we knew we'd love Getaway too. Very clean, very new, very well maintained. Just enough elegance and whimsy to create a great cruise atmosphere. CREW: This was, by far, the happiest, friendliest NCL crew we have ever encountered. It's not that service on other NCL ships has been poor, but we have just noticed that sometimes the crews aren't quite as effusive or willing to go out of their way on NCL vs. lines like Carnival. We have always chalked this up to the freestyle cruising philosophy: Since you rarely have the same crew member assisting you at dinner, etc., you don't build any type of bond. However, we were constantly commenting to each other throughout the cruise about how everyone went out of their way to greet us, say good morning, etc. We had many memorable pleasant encounters, but they included Ronel at the CruiseNext desk, who told us all about NCL Epic, which we'll be going on next year; Jarred in the Pulse Fitness Center, who knew my name by the second day; Isabela, who led our Behind the Scenes tour; and Christopher at the Prime Meridian bar, who was never seen without a grin. SPA: On NCL, we always book a spa balcony, which gives you access to the Thermal Spa Suite, one of the best kept secrets on the ship. If you're more of a quiet cruisegoer like me, who wants lots of quiet time and peacefulness, this is the place to go. There are lounge chairs looking out walls of windows and onto the sea, a thalassotherapy pool, a hot tub, locker rooms, showers, various saunas and steam rooms, etc. They also have fruit-infused water and tea; Getaway even had fresh oranges each day. It is a very nice place to kick back and relax. If you don't have a spa room, you can also purchase access to the Thermal Spa Suite for the week, but I advise doing that early on after embarkation, as spaces are limited. I also had a hot stone massage during this cruise, and it was very relaxing. I recommend waiting until later in the week to get the best deals and packages. There also are discounts when you book services on port days, and I was pleasantly surprised to learn that platinum members get 25% off select services. GYM: So, I'm very particular about cruise ship gyms, because I enjoy working out daily, especially when I'm stuffing my face as much as I do on a cruise. Carnival's are often shoved into the most uncomfortable place on the ship, but true to past NCL ships, Getaway's was clean and bright and colorful, with nice, well-maintained machines. I very much enjoyed the spinning classes with Jarred and the yoga and Norwegian Fight Club classes with Thomas. If you like working out, I would definitely recommend these classes, which are available for a nominal fee. You usually get a deal if you sign up for more than one. DINING: The dining on this ship is very good. We ended up eating at specialty restaurants every night of the cruise, due to getting the dining package as a perk when we booked and getting two free dinners for earning platinum status, but on other NCL ships, we've been very happy with the traditional dining rooms as well. My favorite is Moderno, the Brazilian-style steakhouse, but more because I love the various salads they have on a buffet vs. the never-ending courses of meat. :) The French onion soup in Le Bistro is to die-for, also. For lunch, we mostly ate in the Garden Café; in my opinion, NCL has the best salad bar at sea. We splurged one day and at at Margaritaville at Sea, which is a la carte priced. The burger was delicious, as was the lime dipping sauce for the pretzels. We had the drink package also as a bonus from when we booked. It's mega expensive if you have to pay for it, but if you can get this as a free perk (as of this review, it was still a perk available), I would highly recommend it. You can get any drink under $15 for free, and this ship had a pretty nice wine selection, as well as a mojito bar. Also, pro tip: The cupcakes at the atrium Bake Shop are to die for (a la carte). PORTS: Our cruise hit four ports: Roatan, Honduras; Harvest Caye, Belize; Costa Maya, Mexico; and Cozumel, Mexico. We had been to the two Mexican ports previously and to Belize, but not to the port of Harvest Caye, which just opened in late 2016. Roatan we found to be pretty lackluster; there are some shops etc. at the port but otherwise it seemed like the kind of port where you really would need to take an excursion to make it worthwhile. It reminded me of Dominican Republic; lots of pushy salespeople in a clearly impoverished area with not a lot going on. Harvest Caye was GREAT if you're looking for a nice beach day. NCL sunk a gazillion dollars into constructing this port, so it's basically like a private island, except you don't have to tender, which is a relief. There are tons of lounge chairs available, both near the beach and near a beautiful pool. Some are shaded by umbrellas and are first come, first served, and complimentary. You can pay to rent a clamshell for the day, and I heard there were also some luxury cabanas, but did not check them out. There are water sports — including stand-up paddle boarding, kayaking, snorkeling, etc. — and multiple zip lines. There's a series of shops that seemed slightly nicer/unique/more upscale (or maybe just because they're newer?) than the usual cruise port shops. There was a stage where local folks sang, danced and performed musical instruments. There were a few bars/restaurants (the shrimp quesadilla from Laughing Bird was delicious). And, in my opinion as a nature lover, a nature center. They did not have scarlet macaws yet when we were there, but they were supposed to get them soon. They had several toucans and someone there to tell you about them; they were amazing! And a butterfly house where you could walk through giant blue butterflies. Pretty neat. Costa Maya is a lovely port — again, especially if you don't feel like wandering far from the pier — and has changed quite a bit since the last time we were here. They now have swimming with dolphins and a lot more stores. My favorite addition was Aviarius, a self-guided aviary right in the heart of the action. For $10, you walked up onto these rope bridges high above the town. The bridges connected various huts and areas that contained exotic birds. Some really wanted nothing to do with you, but there were a few areas you could feed the birds. It was truly spectacular if you enjoy that sort of thing, which I do. I had an arm full of jandaya parakeets in 10 seconds flat. They were on my head, crawling on my shoulders ... ha. Very fun for a bird lover like me. You also could feed these giant blue macaws. And all of this was while looking down at the very pretty Costa Maya area. Best $10 I've ever spent. Cozumel, we didn't have great weather at first, so the first part was spent wandering around in ponchos like big dorks. We finally parked at La Casa de la Habana for the day, since my husband is a cigar aficionado. They had great food, great cigars (for him), a clean and comfy atmosphere and a nice wine list. On past trips, we've booked an afternoon at Nachi Cocum, which I'd also recommend if you're looking for a secluded beach day. ENTERTAINMENT: Meh. We're not big "show" people, but I also felt like (a) we didn't do our research on this ship and other stuff didn't seem to be thoroughly promoted. We went to a comedy show with Andrew Sleighter, which was funny. A lot of other stuff was already full by the time we decided to investigate, so definitely check everything out on your app or on your stateroom TV and book things early if you want in. We did see "Million Dollar Quartet" on a previous NCL ship and while I was lukewarm on it, my husband loved it. We also adored the Cirque Dreams show on Breakaway and the John Hughes show on Escape. In general, I was partial to the shows on Carnival Splendor, which were shorter and more palatable for someone like me with a short attention span. ;) DISEMBARKATION: We self-assist disembarked and it was one of the most organized disembarkation we have ever encountered. MISCELLANEOUS: - While we were not Haven on this cruise, we have been very fortunate to have sailed Haven twice on other NCL ships: Breakaway and Escape. I can tell you firsthand that if you can get a deal on Haven — do it. The Haven spa balconies are gorgeous, and they still give you access to the Thermal Suite. You also get a concierge; a butler (?!); a special lounge, bar, restaurant, sundeck and pool area; priority embarkation and disembarkation; and plenty of other perks. - If you have a chance to do the Behind the Scenes tour, it's very cool. I think you can pay to do it, but we were excited to get it free as platinum members, and it was neat to see the giant machines that suck in sheets and towels and spit them out folded, where the crew dines, "I-95" (the loooooong walkway that traverses the belly of the ship), etc. - Miami is the best. We often Uber everywhere. Our favorite places to go are Bin 18 and Uvaggio, both wine bars; the Prime Cigar Lounge in the Bricknell area; and Cigar Boutique of Little Havana (ask for Cesar!) on Calle Ocho. We also like to walk and take pics in South Beach ... though we never drink or eat there because everything is so expensive. ;) I hope you enjoy your cruise on the Getaway. We are already planning two additional cruises, on NCL Epic and the new NCL Bliss, in 2018, and couldn't be happier with cruising NCL. It is definitely our style of cruising. Happy sailing! Read Less
Sail Date January 2017
Cruise director had no personality, hard to understand her English. She was in training as new ship will be docked in Asia. Seemed to read from a script. Hardly saw her during the week. Did not see officers presence most of the week. ... Read More
Cruise director had no personality, hard to understand her English. She was in training as new ship will be docked in Asia. Seemed to read from a script. Hardly saw her during the week. Did not see officers presence most of the week. Comparison to Celebrity cruise line difference like night and day. Comedy shows fair, dueling pianos disappointing. NCL needs to get game back on! Food pretty good , both in buffet and restaurants. Shows, burn the floor, and million dollar quartet was good. Illusionist show not all that good. Food, meat, dry and not that great, however only paid $35, for dinner show. Specialty restaurants were very good.....but you got to pay up! Took half hour in line just to get off ship. Crew helping with disembarkation in Miami did not know Global entry was available there. Had to find out when I got down. No signs showing priority, yellow, luggage pickup. Read Less
Sail Date December 2016
This was my 11th cruise overall but only second cruise on a large ship. I wanted to try out the Studio cabins. The Epic and the Getaway offer these Studios and the associated Studio Lounge. The Getaway cabin was much more comfortable but ... Read More
This was my 11th cruise overall but only second cruise on a large ship. I wanted to try out the Studio cabins. The Epic and the Getaway offer these Studios and the associated Studio Lounge. The Getaway cabin was much more comfortable but the Lounge was deserted most of the time, compared to the Epic where we gathered daily, all day long, to visit, play cards, sign up for meals and shows. The Getaway Lounge was also very small compared to the Epic. There was a person from the cruise staff that organized dinner each night after we met at one of the bars. She did make an effort but it paled compared to the events organized on the Epic. Still she tried. The ship was wonderful, the excursions were wonderful, the food was wonderful, even with the very slow service in the MDRs (why would it take 3 hours for dinner?). What ruined the last day was the most messed up, chaotic, congested and LONG disembarkation I've ever had. It took 2 hrs and 35 minutes from the time I stepped off the elevator at 8:05 until I cleared customs. I was in the Walk Off group and that was an absolute joke. There were people with colored tags, non US passports and much luggage cutting into the line. The line which snaked through both theater lobbies, the restaurant, around the casino and then back again to the doorway we should have been able to just walk out of 50 minutes before. Horrible. Then when we actually got on the gangway and into the terminal, we were held, with no explanation for 35 minutes. This is the US passport holders line. Eventually a group of us were directed to use the elevator because the line was backed up onto the ship, which of course someone else told us didn't work and we weren't sent to the other end of the terminal which turned out to be the NON US Passport holders, where many of us were stuck in lines for another 40 minutes ( I am not exaggerating) while the fingerprinted and photographed every single person. They claimed it was because we'd stopped in Honduras. Seriously? This wasn't a surprise to Customs. It happens quite regularly in Miami, I'd guess. Eventually we flashed our passports and were Finally waived through. By then we'd missed our shuttle to the airport and Thank God the last bus took us even though we weren't on his list. Two and a half hours to disembark, carrying your own luggage. Disgraceful ending to an otherwise wonderful trip. Read Less
Sail Date December 2016
This is our fourth cruise with Norwegian and our second cruise on the Getaway. Overall the experience was good. The ship remains clean and the staff was helpful. On-boarding was smooth and off-boarding was good too. Our room was as ... Read More
This is our fourth cruise with Norwegian and our second cruise on the Getaway. Overall the experience was good. The ship remains clean and the staff was helpful. On-boarding was smooth and off-boarding was good too. Our room was as expected and well maintained by Rommel. The service by Dona at Margaritaville was excellent. The largest detractor is the cigarette smoke that permeates 678 Ocean Place. The casino is located on deck 7 and unfortunately, the smoke spoils the dining experience at Le Bistro on 6 and the shopping experience on 8. I'm a poker fanatic, but gave up my gambling habit that week to avoid the casino. Love that the H2O Spice area is off-limits to kids. I'm sure that we'll go back to that ship on a future cruise. We sailed with Princess in April. They offered a third party service in which our luggage was picked-up at the port and delivered to the airline for the trip home. It was nice not having to hassle with bags during our trip home. Read Less
Sail Date October 2016
Overall - The appearance of the ship, the comfort of the cabin and the quality of the food were improved tremendously from my last NCL cruise. The itinerary was good and the ports (not Costa Maya - a waste) left us with incredible ... Read More
Overall - The appearance of the ship, the comfort of the cabin and the quality of the food were improved tremendously from my last NCL cruise. The itinerary was good and the ports (not Costa Maya - a waste) left us with incredible memories. Roatan - Underwater Museum, Belize - Lamanai ruins and river safari, and Cozumel - Save the Turtles, were safe, fun and worth every penny. I marked down for bar service. Bartenders were either rude or uninterested the majority of the time. I would guess this is because everyone is on a drink package (definitely worth it as even mid-range drinks are $9.75) and their tips are essentially set. On past cruises, I've noticed even on the package a ticket is run and you have the chance to tip. It is just hard when not carrying cash. Also bars seemed to be out of stock too often. We had a three dinner specialty dining package, and enjoyed La Cucina and Cagney's, but would likely not pay to eat there. Moderno would be worth every penny for the salad bar alone. Taste and Savor (the complimentary dining rooms) have wonderful menus that change daily and the Tropicana is a beautiful room. If I had to do it all over again, I would book a set time every night in the Tropicana. It's the perfect mix of old-school cruising but without the nightly need to really dress up. A huge BOOOOO to NCL for making room service breakfast as memorable as the stale continental breakfast at a Motel Six. The buffet breakfast was delicious, but I really miss having my eggs and bacon on the balcony watching us pull into port. The pool area was entirely too small, glad we discovered Spice H2O, but sitting aft in a lounge chair is too choppy for us, even in smooth waters. The sundeck (Deck 18 Mid) proved a nice respite when we needed it and wanted to sit peacefully in the sun. Take the time to reserve EVERYTHING (shows, dinners, excursions) as soon as you can after booking as prime slots go fast and you can't do anything without a reservation. The reservation system on the boat is user friendly, but it is very frustrating to take the time while you are on the cruise to try and find open slots. Read Less
Sail Date October 2016
Norwegian Getaway Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 5.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.9
Fitness & Recreation 4.0 N/A
Family 5.0 3.7
Shore Excursions 3.0 N/A
Enrichment Activities 2.0 N/A
Service 4.0 3.9
Value for Money 4.0 N/A

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