262 Norwegian Getaway Entertainment Cruise Reviews

Me and my girlfriend sailed on the Getaway Jan 12-17 and had an amazing time. This is our third cruise with NCL and we will definitely continue sailing with them. I’m 33, my girlfriend is 23 and we also sailed with 2 other couples. This ... Read More
Me and my girlfriend sailed on the Getaway Jan 12-17 and had an amazing time. This is our third cruise with NCL and we will definitely continue sailing with them. I’m 33, my girlfriend is 23 and we also sailed with 2 other couples. This ship has so much to do including the rope course, rock climbing, awesome water slides, shows, entertainment, comedy, casino etc..The nightlife was great too with the bliss club, casino, and the glow party in the h20 was amazing, We had a blast! The food was also very good including the wings at O Sheehan’s, ribeye at Cagneys, and we also enjoyed the buffet. Our balcony room was 14858 right at the back by the elevators and our room steward Neil was awesome. He knew our names right when we arrived and he made us feel at home. Thanks again Neil! I also want to give a thanks to Rey the bartender at Margaritaville and Rohan at the pool bar. Both of them took great care of us and we barely ever had to wait for a drink at any bar. The only issue we ran into was on the third day I had lost my room card and i didn’t realize it until a few hours later. I then went to guest services and received a new card. The next day I checked my account and realized someone had found my card and went to the arcade and charged $52 worth of games on my account lol. ( damn kids ) I then returned to guest services and they were very friendly and immediately took off the charges. Overall we had an amazing time, we gave it a 10/10. We cruised on the MSC seaside in December 2018 and we gave that a 8/10 so we definitely enjoyed the getaway more. We will definitely be sailing NCL again and we highly recommend the Getaway and we also loved the Epic too which I wrote a review on 2 years ago. Read Less
Sail Date January 2020
I went to cruise critic meet and greet there I saw chefs and matradee head of housekeeping etc .they all made my cruise extra special. I felt as if they served me like I was a platinum member on my first cruise with ncl.I went to main ... Read More
I went to cruise critic meet and greet there I saw chefs and matradee head of housekeeping etc .they all made my cruise extra special. I felt as if they served me like I was a platinum member on my first cruise with ncl.I went to main dining rooms taste and savor food and service was top notch I was seated by kitchen door fine with me .the waiters showed their skills and service was very impressive the matradee interduced him self and I gave my waiter a extra tip everyone that I came in contact with was friendly and welcoming thanks ncl and getaway staff for making me feel Extra special and I will be back asap thanks to all of you the ship is clean and new looking after upgrades .getaway is the largest ship I’ve been on .the newer ships are very smooth ride not like the old boats Read Less
Sail Date January 2020
Excellent prior experiences with other NCL cruises. We have been on a large number of cruises (30+) with many different cruise lines and this was the worst cruise we have ever been on. We are NCL Platinum and have always enjoyed NCL ... Read More
Excellent prior experiences with other NCL cruises. We have been on a large number of cruises (30+) with many different cruise lines and this was the worst cruise we have ever been on. We are NCL Platinum and have always enjoyed NCL ships, however due to the many negative experiences we had on this cruise, we will not be sailing on NCL again. Pros • Food was above average in both quality and selection • Staff attitude was excellent – other than overworked staff at bars • Ship was kept very clean. Cons • Very limited dance opportunities – none of public areas have any area or space to dance. Only dance area was a small area in dining room with very limited dance opportunities. • The onboard musical entertainment was well below average. Not enjoyable to listen to at all. • Very inadequate staffing in main bars (pool, atrium, etc.) during prime time. Extremely poor staffing levels caused very long wait times and the overworked staff did not enjoy their hard working conditions and it was apparent from their attitudes. Read Less
Sail Date January 2020
Cruised in December 2019- Cozumel, Belize, Honduras, and Costa Maya Arrival-1:45 pm New Orleans port- was dropped off by a friend- after removing luggage from vehicle- a crew was immediately available to take luggage. Easily allowed us ... Read More
Cruised in December 2019- Cozumel, Belize, Honduras, and Costa Maya Arrival-1:45 pm New Orleans port- was dropped off by a friend- after removing luggage from vehicle- a crew was immediately available to take luggage. Easily allowed us to check in without the worries of rolling luggage. Check in was efficient- best ive encountered. On ship within 20 minutes Food- Garden Cafe buffet- much like most buffets- mediocre. Taste and Savor- same menu, across from each other. Either ine you choose- same food just different view from ship. great food though portions were very small. You'll need to order two of everything- appetizer and main course. But don't be embarrassed bc everyone pretty did this. Tropicana - order from daily specials as the regular menu remains unchanged. Did not do specialty restaurants as they were always booked. If you plan to eat in a specialty rest- book early. Staff Cruise Director was somewhat non existent. He did his daily emceeing for certain games/entertainment- never saw him again. He had a very dry sense of humor. Was not as funny as past directors Room steward- disappointed. Never saw her. Our last steward left us daily notes, animal sculptures from towels, and always was visibly available. Staff in restaurants and other venues- excellent. Ports Cozumel- Playa Mia day pass- sadly ocean was too dangerous to swim- very cloudy day. No fault of anyone except mother nature. Roatan, Bay Islands Honduras South shore zip line- talk about efficient- these people got you in and eat quickly which was nice bc there was nothing around the zip line to explore- gave more time to explore off pier. I did inquire after our excursion- we paid $99 each; There was an organized excursion place by local companies. They wanted to charge $99 for 2 people but that price included a better zipline and taken to beach. If you are comfortable with doing that- i would advise. We didn't bc it was just myself and my daughter- 2 females. Harvest Caye- private island owned by NCL When you get your shore excursion list- they only list NCL excursions on their private island. (Very sneaky) if youblook on shore excursion order form- there are other excursions. We Took an excursion to Placencia Village Ferry. Do NOT go here. It is very desolate- which can perks for some- but you are targets for locals. Immediately felt uneasy about place- there were only 9 of on ferry - most of us went to rent snorkel gear. Sign said $25 full face gear. Told us $25 for nose mask snorkel only, no flippers. When inquired about full face- stated not doing it yet though there were several masks there. Clearly knew we all needed and would gouge any price. While in beach- had some items stolen from my beach bag. Again- so few people on beach- they are aware of departure times for ferry- and they will target you. Costa Maya No excursion- just stayed locally off pier- this port was 7am-1pm- didn't feel necessary to fo an excursion in such a short amount of time. On board activities- i repeat- make reservations immediately when on ship. If you don't- they will be booked 3000+ people - limited spaces - not everyone will see shows/entertainment. We did Burn the Floor- excellent and Big Top- very difficult escape room. Cirque Steam - sold out so couldn't attend. Spa Snotty workers- seem to look down to you. Seemed very inconvenienced when asked to see spa area (even though they didnt give us a tour- we just looked on our own) They have overpriced massages $200+ an hour massage. Don't waste your time nor money . Casino- dont waste your money- Whatever you take- plan to lose all of it. Slots don't pay. Leaving ship- Just as organized as entering. NCL is quite efficient and one of the best things about their cruises. Read Less
Sail Date December 2019
If you want to do anything fun and enjoyable on this ship, you have to pay extra for it. The complimentary dining options were poor. However, the specialty restaurants were great. A lot of people make dinner reservations on the first day ... Read More
If you want to do anything fun and enjoyable on this ship, you have to pay extra for it. The complimentary dining options were poor. However, the specialty restaurants were great. A lot of people make dinner reservations on the first day of the cruise so it leaves little if no time for last minute plans. The service in the complimentary restaurants was horrible. A simple dinner would take 2 hours in a main dining room. Food would come out cold or not cooked properly. There were not enough options for entertainment. You can easily find yourself with nothing to do on sea days. For the times they had events, there would be so many people crammed in a small space that it would not be enjoyable. Norwegian needs to utilize their space better. Disembarkation when tendering to port is a nightmare. It took hours to get off of the ship, leaving only a short time in port. The ports were disappointing. If you did not have a shore excursion, you would find yourself in an area where there was not much to see or do. Read Less
Sail Date December 2019
So before I start this is my first review I have ever done. This alone should show my dissatisfaction with this cruise line. After being on multiple cruises we decided to book a Norwegian Cruise, as we had not been on this cruise line ... Read More
So before I start this is my first review I have ever done. This alone should show my dissatisfaction with this cruise line. After being on multiple cruises we decided to book a Norwegian Cruise, as we had not been on this cruise line yet. Typically we do one cruise per year with a group of friends. This year we had a group of 13 leaving out of New Orleans, LA traveling to Cozumel and Progresso Mexico on the Norwegian Getaway. Having been to both ports we all knew what to expect, however, everyone was excited for a new cruise line that we were thinking was an upscale cruise. This was not the case. I'll start with the ship. The ship was very well kept. It had a different layout than we were used to but no big deal. Typically the Atrium surrounds all the busy floors. The Atrium was a total of 3, maybe, 4 levels. These levels stretched both forward and aft with different venue's in each floor. My complaint about this is the venue's were extremely small, not near big enough to accommodate everyone. The bars, especially the live entertainment, such as Sid's Pour House, was typically shoulder to shoulder with no room to sit. This bar was by far the best spot on the ship. The staff. Horrible. Any time we went to any staff member whether it was the bartender, customer service, waiter/waitress, etc. we all felt as if we were an inconvenience to them. Very few staff members seemed happy to be on the ship. As a matter of fact, one of the servers from our specialty dining stated this was his first Norwegian and would also be his last the day we arrive back to port. This shipped was understaffed. On the Pool Deck there were 2 bars surrounding the pool. These bars typically had only 2 bartenders in each. Drinks on average took 15-20 minutes to get. There were very few bartenders walking around on the top decks as well, where the lounge chairs were. IF you were lucky enough to find one it was most likely a 30 minute wait. Nickel and Diming. There was always something they would try to charge you for, even if you had paid for it. We had purchased the beverage packages as well as upscale dining, etc. Well folks, be prepared to spend more money when you get on this ship as it in no way is all inclusive. The spa, what a joke. Upwards of $200 for a spa pass, and yes you have to pay this if you want to do something as simple as the sauna or steam room. Walking past the spa was like being chased down by a timeshare salesman. Food. Woof. All I wanted when I got back was a basic fast food cheeseburger. I would rather eat a lifetime of frozen dinners than set foot back in their buffet. The food was sub-par for any standard. The main dining was OK but nothing to write home about. Upscale dinning's were a little better but I could just as easy go to a restaurant at home or cook my own meal and be just as happy. After meeting multiple people on the cruise that had the same complaints we knew there was something wrong and it was not just us. I will gladly take a Carnival any day over this line. Norwegian should do a better job as advertising themselves as a "budget" cruise line. If you are truly looking for a good vacation Royal Caribbean, Celebrity, or Princess cruises offers a hands down experience, My advice - #nevernorwegian Read Less
Sail Date December 2019
Went with another couple, they picked this cruise. Our first cruise, a 7 day western Caribbean. We got a thermal spa access with the balcony, well worth it. Our steward Roberto was the nicest man, anything that we needed all we had to ... Read More
Went with another couple, they picked this cruise. Our first cruise, a 7 day western Caribbean. We got a thermal spa access with the balcony, well worth it. Our steward Roberto was the nicest man, anything that we needed all we had to do was ask. Turn down service, directions, suggestions, Roberto was the man. We also bought the drink package and included on the 3 specialty dinning package. Our first specialty was the Cirque de Dream/Steam, it was the best meal that we had the entire time. The costumes before the show are amazing. The show itself was really good. Moderno, I wouldn't do it again. What a waste. Got seated, no spoons for the soup at the salad bar, then our server left us for dead, almost died of thirst before I could get a refill on my water. Meats weren't that special, and if you expect a dress code, this is it: No ball caps. Pretty much everything else went, flip flops, shorts, tee shirts, at least I didn't see swimwear. Cagney's, you're going to wait, wait, and maybe wait some more, then you're going to wish that you had saved that money for a good steak at Saltgrass, Texas Road House, hell even IHOP. The pool bars are chaos and it seemed that only Raphael knew how to make a banana daiquiri. Bob and his magic show was funny, both times that we went. If you're thinking about catching any show at Syd Normans, get there early, and be ready for it to be crowded, no max capacity crowded, we ran for our lives crowded. Taste, Savor and Tropicana all have the SAME menu. You'll be so sick of the same 5 tv shows that you got to watch in your stateroom. All in all a great cruise Read Less
Sail Date December 2019
If you utilize Cruise Critics, you are somewhat obligated to review your cruises as they happen. I would like to follow-through on that commitment. I recently went on the NCL Getaway, November 24, 2019 to December 1, 2019. It departed ... Read More
If you utilize Cruise Critics, you are somewhat obligated to review your cruises as they happen. I would like to follow-through on that commitment. I recently went on the NCL Getaway, November 24, 2019 to December 1, 2019. It departed out of the port of New Orleans. Understand the Reviewer: I am 62. My first cruise was when I was 22 for my honeymoon. That was a stateroom with now windows and bunk beds on the NCL SS Norway. It was a great cruise and one of the best cruise experience. My wife and family have gone on over 20 cruises over the years. 10 years ago, my family started to cruise in suites class. Our family motto is, “Any cruise is what you make of it. Do the details up front, engage with people and go with the flow.” I am a very detailed person. I love to study everything about a cruise prior to going on it. This cruise was no exception. I love the process so take that under advisement when reading this review. Overview: To fully understand this review, I will start by saying we were in the NCL Haven Spa Suite. So, let’s talk about the elephant in the room. Said elephant is the question, “Is the Haven worth the premium?” The answer is, YES (to my wife and myself). Quite frankly in every way. This cruise was one of the very best of my 40 years of cruising. From start to finish, it was as close to perfect as possible. Happy to explain below, just needed everyone to understand a bit about me and that my review focuses on my Haven Experience. Pre-Cruise: I received a U.S. Mail letter from NCL Haven Desk 60 days prior. It welcomed me to the upcoming cruise and the fact that I was staying in the Haven. It gave me a phone number and an email to take care of any of my needs prior to boarding. I took full advantage of that offer. I had them fix my specialty restaurant reservations and times; excursion data; confirmation on perks; need for special water for my CPAP and especially the Premium Plus Drink Program. These few details only scratch the surface of my pre-cruise requests. It is very important to note that having this advanced ability to handle details, made a huge difference for this or any future cruise. Embark: Got to the port at 10:45 AM. Through security in less then 2 minutes. Found the Haven check-in area. Check in was 10 minutes tops, with no wait. My wife and I were escorted to the Haven Guest pre-boarding port lounge. The lounge was private, a bit small and kind of make shift. Still very nice. A cup of coffee and my first of many smoked salmon snacks was being consumed within 20 minutes of arriving at the port. In the lounge for about 15 minutes waiting on the ship to be cleared. Once cleared, we were escorted to the ship and up to the Haven lounge where the party started instantly. We were given sliders, a welcome aboard drink and waited a few minutes for the Haven Restaurant for lunch. They offered either the Haven Restaurant or Jimmy Buffet’s Margaritaville for our lunch. Little hint, do the Haven Restaurant and get the huge pork chop. Another note, while at the port, they will give you a drink eventually. The issue is they must charge you tax even if you have the beverage package and it is a pain in the butt for them. Dinning: Dinning was the best I have every had on any cruise, ever. I am not talking about the specialty restaurants, buffet or main restaurant. I am talking about the Haven Restaurant. Last year I had a similar experience on the Celebrity Equinox in their suites restaurant called the Lumina. Similar however the Haven was better in every way from food, staffing and service. • Haven Restaurant: Only for Haven Guests. Even though the menu never changed from day to day, it was simply incredible. The service, attention to detail, quality and taste. My wife and I started the cruise on the Keto diet. We both lost huge weight prior to cruising. We stayed on Keto for most of the cruise. I lasted 6 hours on day one until I cheated BIG. It was on the chocolate cake alamode and it was earth shattering. I had it three more times during the week. My favorite meal is and will always be breakfast with French press coffee; steak & eggs; smoked salmon; almond Danish and the list goes on. The plates were heated so the food stayed warm. Everything was cooked perfectly. Lunch was no different. Three-inch pork chop; poached salmon; and chief salad were just a few choices. Dinner I had some of the best prime rib of my life. Flawless in all accounts. I really like to eat but I am also super picky. • Cagney’s Steak House (Cost Option): Save you money folks. This steak house is average to below average at best. It used to be something special. The only reason we went there was because we got four (4) specialty restaurants as perks. Now don’t get me wrong, it was OK and a cut above Outback™, especially the service and atmosphere. Remember I said I was picky. I was hoping for a GREAT steak like at a New York steakhouse. • La Cucina Italian (Cost Option): Not spectacular but had promise. The bread looks better than it really was. I had a filet mignon that was huge and good. The rest of the meal was good but not memorable. Service was average which was surprising. We skipped the desert and went back to our suite. We called our butler (I love saying that) and had him bring us the incredible chocolate cake alamode from the Haven and coffee. So darn good. Not Keto. • Le Bistro French (Cost Option): Now we are talking. Let me say that this was a perk from American Express Platinum Card. If you paid for your entire cruise on the card, you got $300.00 on board credit and dinner for two at Le Bistro. Lovely from start to finish. I had the veal and it was good. What made it better was the presentation which was a huge stainless steam cap pull off to display the course. The bread was over the top and the sauce on the veal was to die for. My desert was three scoops of vanilla ice cream, in a French pastry, topped with three different kind of chocolate candies and finally hot chocolate sauce. Don’t miss this place. • Ocean Blue Seafood (Cost Option): The best clam chowder ever. Great bread. The fish selection was very good. I have a habit of doing way too much red meat. If I say I liked this restaurant, then it must be good. I have to say. We said next to a couple that was our entertainment for the evening. They were married forever and seemed like they hated each other. She was so loud and never stopped talking to us. He did not say much but rolled his eyes at his wife all night. It seems as the story goes, she gambles a lot and this cruise was a perk. Yet they argued about the coast of the appetizer. Great dinner show. • Buffet (Complementary): It was exactly what you would expect a buffet to be. Looks great, lots of average food and filling. My wife was still doing Keto and she got a piece of pizza. She scraped off the meat and cheese and said it was good. I am old and have had my fair share of cruise buffets. To each his own. • O’Sheehan’s Bar and Grill (Complementary): I hated it. I was spoiled by this time. My wings were just OK, and my burger was a hockey puck. I did not eat my food. We left and went to the Haven pool. There I got a cheese burger with not bun. It was great. Take my advice and just go to the buffet. • Final Note: I only review where I eat. Lots of food choice on this ship. I am also not a foodie. I like basic things like meat, fish and chicken. If I am at McDonalds, I know what I am going to get and enjoy it. If I am at a bar and grill, a McDonalds burger won’t due. All that said, if the food served is bad or just not to my liking, I don’t eat it. When I do, I liked it. Adult Drink Package: Here we go again with the Elephant in the room. “Is it worth it?” NCL usually gives the “Premium Drink Package” as a perk. It is a very nice perk and you should take it if you drink at all. I got that perk and upgraded to the “Premium Plus Drink Package” for about $250.00 per person per week additional. Think I am crazy, “nah, nah, I say!”. My reasoning; I was on vacation and we like nice wines and alcohol. Let’s start with how my wife and I used this package. At lunch and dinner, this package allowed my wife to get a bottle of great wine. Not all wines so the ones you can order has a star next to them on the wine menu. The bottle was listed at $89.00 a bottle. My wife usually drinks $9.95 litters. Therefore, this wine was the ultimate treat for her. If she did not finish the whole bottle at the meal (she did sometimes finish it), it would be delivered to the room at no extra charge, DING. Bottle water (with and without gas), energy drinks and specialty coffees were not included on the regular drink package. These were included on the Premium Plus Drink Package. I love bottled water and took it back to the room if not finished. There was no $15.00 per drink limit on the Premium Plus Drink Package. I was drinking Cuervo 1800 silver, spectacular red wine by the glass all week. They lost money this trip on our drink package, I assure you. I am now home going cold turkey at home on the 12-step program. That is a joke and I mean no ill intent. Haven Suite: On this cruise, my wife and I had a Haven Spa Suite. It was very nice yet not the nicest suite we have ever had. Not a very large suite with a rather small veranda. In the room, it did have a Jacuzzi built for two that allowed you to see out the huge window at the sea. The spa suite comes was complementary access to the Spa Thermal Facilities. Now that was a very nice perk. The suite bed, bedding towels, robe, in-room espresso machine all were over the top from a quality standpoint. This was the least expensive Haven suite ($2,099.00 per person), it was perfect for my wife and me. Future side note, I am taking my family of five (5) in a huge Haven two-bedroom Family Villa on the brand new NCL Encore in May 2020. Now that will be a suite to be remembered. No complaints about the Haven Spa Suite though. Just book it early before they sell out. Room Steward: We drove him nuts. First as part of my planning, we had everything in the mini-refrigerator that cost additional taken out. We would leave and come back to quickly for him to get the room completely finished. He never complained. Then we finally got the idea on the button’s located on the side of the door. Press one button, the room steward would clear your room. From then on, we were all in sync. His tip was part of the $18.00 per person per day while in the Haven. Butler: I studied on past cruises what to do with the butler. I had a two-page document with all our needs and requests. I told you I was very detailed. Everything from no candy, cookie, fruit or sugar snacks due to being on the Keto Diet. Special water for CPAP Machine. Replace the complementary champagne with Wine. Nuts, cheese and meats would be our afternoon snack. We ordered breakfast room service once and desert once. The main reason for this was the room was too small for full meals. Every item we outlined or needed was handled. I tipped him $100.00 at the end of the week. Entertainment: The best of any cruise ship for many years. I did not do everything, but I did do more then I have ever done in the past. Let me break it down: • Burn the Floor: This was incredible. From start to finish, high powered Latin dance. My wife is super critical on these shows. We can sit up front but choose to sit in the last row on the isle, so we can leave early and not embarrass ourselves. Not this time. When the show was over, my wife was the first one on her feet doing a standing ovation. I was right after her. Broadway quality. • Million Dollar Quartet: This was a Broadway show. It is about four past superstars of music and how they met for one session, on one night for Sun Records. What made this show great was the actors were also doing all the music and singing. Very talented folks doing a really nice job. Again, completely professional with a quality cast. • Other Entertainment: There was a dinner theatre show but we did not attend. We heard good things about it. I personally did not want to waste an evening with average food. There was a wine lover show, another pass for us. I did not hear much about the comedy shows except they were very crowded and first come, first seated. Activities: So many to do and not enough time to do them. Here are some of my favorites. First and foremost, the water slides. Even at 62 years old, they were awesome. Game shows in main area done very well. Thermal Spa was awesome. Cigars in the Haven Sun deck was simply over the top for me. I went to the humidor room however it was small and being outside was much more enjoyable. Excursions: I have been on many cruises. After going on some good and bad excursions, I have my Favorite. It was and always be Cabana’s or Bungalows. These are also the most expensive excursions. On this cruise, it is the same. We did the “All Inclusive Bungalow” on Rutan. Great time even though the tender ride was one hour off the ship. We also did the Tequila tasting which was educational, fun and very much recommended. We had a Snorkel and Catamaran trip, but the waters were to choppy. Conclusion: My wife and I had a GREAT time. Was it perfect? Never is on any cruise. The key is take responsibility for your own cruise. I learned that lesson early on when cruising. Yes, the Haven is worth every penny. However, once you do Haven, there is no going back. I had a plan going on this cruise, I worked my plan and finally my plan worked out. Preparation is everything and reduces disappointment. The one thing I will say, I was completely impressed with every member of the crew and staff. Not just in the Haven; on the entire ship. Anyone who reads this and doesn’t know me personally, I am a very tough critic. Let me tell you, I am NOT easy to please. I had such a good time and loved the size of the ship so much, I cancelled my upcoming June 2020 NCL Pearl cruise and re-booked the NCL Encore in May 2020. I hope the time I took to do this review helps you decide. Happy cruising. Read Less
Sail Date November 2019
We booked this cruse because of Jamie Bergerion and the kicking Cajuns was playing on this cruse.This was one of our worst cruse experience. We have cruised Carnival 4 times and one time each on Celebrity and Royal Caribbean. we always ... Read More
We booked this cruse because of Jamie Bergerion and the kicking Cajuns was playing on this cruse.This was one of our worst cruse experience. We have cruised Carnival 4 times and one time each on Celebrity and Royal Caribbean. we always had lobster night, but not on this ship. This ship ran out of coffee at one of the stations twice for breakfast. The ladies room kept running out of toilet tissue and hand towels. The room for the men kept running out of hand towels. The food on the breakfast buffet never changed and it was horrible,even the coffee was not good(when they had some) The dinner in the main dining room was just OK The taste Restaurant was great for breakfast. We did like the dress code. The excursions were poorly chosen. We only went out on two ports. The submarine ride in Cozumel Was Great AND ziplineing in Roatain was the best of all. The ports of Costa Maya and Harvest Caye had very little to offer. We were going to go tubing Harvest Caye until we found out that there was 1 hour bus ride and a 45 minute ferry ride there and back. There would have been very little time for tubing. I think Norwegian needs to look at these excursions quiet a bit more. Read Less
Sail Date November 2019
This was our second time on the Getaway and approx. our seventh NCL cruise. The Lido and Spice bar service was horrible. Made you feel like it was an inconvenience to take an order whether you were sitting on deck or at the bar. Not ... Read More
This was our second time on the Getaway and approx. our seventh NCL cruise. The Lido and Spice bar service was horrible. Made you feel like it was an inconvenience to take an order whether you were sitting on deck or at the bar. Not friendly. Casino bar staff shockingly under staffed-extremely busy and nice but only 1 or two bar waiters for the whole casino! The supervisory staff in casino extremely rude to their dealers and patrons. The bed in the cabin had permanent indentations in the mattresses and long past due to be changed out. The food in the buffet area was redundant and lack any type of excitement. We had already booked another cruise on the Encore end January 2020 (done prior to actual said date 11-17-19) if this NCL cruise is not better we will think long and hard about any other NCL cruise and go back to Carnival Cruise Line! Read Less
Sail Date November 2019
I have cruised NCL in the past and loved it but this time on the Getaway out of New Orleans there were a few snags, 1- I was priority access but NOLA port evidential does not know what that means. My check in time was 1130am went to the ... Read More
I have cruised NCL in the past and loved it but this time on the Getaway out of New Orleans there were a few snags, 1- I was priority access but NOLA port evidential does not know what that means. My check in time was 1130am went to the Priority line checked in no problem, then went to look for priority boarding was none. They said that was called at 11am. This was 1145am and they were now doing general boarding and we would have to join the end of the line. This line went all the way out the terminal. I turned in my complaint to customer service once on board. They told me they could do nothing at that time because it was not an onboard issue however they would see what they could do to help me with it. The next day I was called to customer service and given a file number and told that NCL has opened and case to investigate the issue. I also was given strawberries and wine when I arrived in my room that night. 2- The staff seemed untrained or unacclimated to the US (Getaway port arrival), when you asked the staff (ie, room stewart a question their normal response was I don't understand or Customer Service) you would have to repeatedly need to explain what you needed before they would understand if then, at times you had to go higher up to get someone who knew. 3- My hubby uses a C-pap and we found there are no outlets near the bed. We had to get an 8 foot extension cord from housekeeping and then be extra careful walking around at night not to trip over the cord that crossed across the room. Anyone say safety hazard. 4- Training again there was no consistency of drinks from bar to bar. Some bartenders would have to stop and read the instructions on what and how much went into each drink, This did not help with the other problem of too few bartenders after a show let out it would not be unnormal to wait unto 15mins to get a drink standing at the bar. I say all these comments and yet NCL is still an excellent cruise line, I have been on them before and no problems. This cruise was only the 2nd trip out of NOLA for the Getaway after coming in from Europe. I feel I will give them some slack time for training and acclamation to the USA, however I hope that was the case. Read Less
Sail Date November 2019
We chose the November 8, 2019 9 day cruise just my wife and I. We have cruised many times before (many different cruise lines) and understand things don't always go as you expect or would like, but Norwegian should be rethinking ... Read More
We chose the November 8, 2019 9 day cruise just my wife and I. We have cruised many times before (many different cruise lines) and understand things don't always go as you expect or would like, but Norwegian should be rethinking where they are going and review how their management team performed. From ridiculously long lines on day one to a tender process that could have been better managed by a school crossing guard. Food on deck 15 was basically the same stuff every day. The other "included" restaurants had pretty much the same main fare in each of them the same day..... so what is the reason for offering a choice? No matter if you had dinner reservations or not, you still had to wait in line to eat. Nobody likes to wait, right? The upscale "pay" restaurants were so expensive, most regular folks like us can't eat there. Frustrated one night we tried the French restaurant as we were not happy so far with the others, and the food was not good. I ordered a drink and it took almost 30 mins to get it. And when you finally did get it, expect between $10-$16 per drink! $27 for a glass of wine? Are you kidding me? (They knew I was unhappy and comped my drink) Obviously they are making it more unpleasant to eat in the standard "free" restaurants and forcing people to chose to pay extra $ for something we used to expect to be included on a cruise. I don't think the direction is correct, but I am just a lowly consumer I guess. The waiters seemed to do more walking and running back and forth instead of servicing their tables. Most of the time we had to ask for salt/pepper shakers, very little butter on the table, little coffee cream available. Ran out of milk every day. All the while "managers" walked around trying to look important. Played poker every day and not once did the Casino manager come by and offer comps. You can't even get a bottle of water without paying for it! The rake on the table was 10%! We asked to have the stakes changed to 1/3 from 3/5 but they wouldn't even consider it. The other music/piano/juggler entertainment was good. Hard working hourly people were polite, the room was clean. Overall the ship is beautiful. Management really needs to review and better understand consumer expectations. Did not do any of the excursions due to the fact we have been to most ports before (and the cost!) The ports were so crowded with the same old T-shirts shops you wanted to get back on the ship as quickly as possible. Heaven forbid you have to go through the tender process more than once. Looks like we'll not chose Norwegian again any time soon. Sorry for the negative review, but hopefully someone will use my opinion to improve future sailings for others! Read Less
Sail Date November 2019
My review of the 9 day inaugural NCL Getaway cruise out of New Orleans: This adventure had a rough start from the beginning. The traffic going into the port terminal was the worst I have ever experienced in New Orleans. I have cruised ... Read More
My review of the 9 day inaugural NCL Getaway cruise out of New Orleans: This adventure had a rough start from the beginning. The traffic going into the port terminal was the worst I have ever experienced in New Orleans. I have cruised several previous times out of New Orleans, and reside in the metro area, and there was literally gridlock. It took nearly 3 hours to drop off the luggage, get through security, and to check in with NCL. In my opinion this process took way to long to complete and unacceptable. Our cabin was a mini suite located on the starboard side, mid-ship. We were totally satisfied with the cabin, except for the very NARROW balcony. (See cabin 9836 review) We were pretty happy with the service staff, the staff in the three main dining rooms was hit or miss, but our cabin steward was excellent. In this particular cruise, we did not use any of the specialty dining restaurants available on the Getaway. We ate our breakfast meals in the Garden Cafe Buffet. There was the usual selection of breakfast items, and omelets made to order. The quality of the breakfast was consistently good or acceptable, but never near excellent. When aboard ship, we ate our lunch meal at O'Sheenan's Bar & Grill. The service was always slow, but the food here was very good. We were disappointed that O'Sheenan's had eliminated the prime rib night. Our evening meals were at one of the three main dining rooms aboard the Getaway. The menu is identical in all three dining rooms; only the decor is different. The service again was just average and far from excellent. My only complaint is that the menu really did not change much from day to day, unlike on past cruises. The food in the main dining rooms was good, but not up to standards that we had experienced on previous NCL cruises. The quality, quantity, and variety of the main dining room menu has obviously been slashed by NCL, in an effort to promote specialty dining restaurants and to boost profits. The Getaway is a beautiful ship inside and out and is well maintained and clean. There are plenty of activities on-board, such as pirate golf, a suspension obstacle coarse, which included a "walk the plank" option and small zipline, and a climbing wall. There was no extra charges for using these optional activities! The main pool area is very small for such a large ship, despite having a separate children's area. My ONLY MAJOR COMPLAINTS were with the NCL management for the tendering FIASCOS in Grand Cayman and Roatan (yes Roatan). This cruise,when it was being marketed, originally had one tendering port which was Grand Cayman. I have been tendered before at this port on NCL with only minor acceptable waits for tendering. This time it took 2.5 hours of standing in the heat to get tendered back to the ship. To make matters worse the next day at Roatan turned into a tender port. It seems that NCL failed to secure docking rights at Roatan for this date in a timely manner. RCL jumped into the docking rights. If you did not have your shore excursions booked through NCL, you waited up to three hours to get off the ship!!! Luckily we were booked for a NCL excursion, however, that did nothing to prevent the 3 hour line to be tendered back onto the Getaway that evening!!! Many of the lifeboat (tenders) pilots were incapable of landing (docking) the lifeboats; taking three, four and even five attempts before docking in calm waters! This was, in my opinion, was the cause for the tendering delays in both ports. The following morning, after the Roatan disaster, the ship Captain did apologize for the fiascos in both Grand Cayman and Roatan, and lack of preparation by NCL. As evidence at Harvest Caye, several of the lifeboats were launched and the crews practiced tendering docking!!! Overall it was a good trip, but I just find that NCL management is cutting corners and services that previous customers had come to expect from NCL. Once my remaining future cruise credits are used with NCL, we may very well take our business to another cruise line. Read Less
Sail Date November 2019
I am 42 my wife is 35 we have 160 cruise days on various lines. 2nd ncl cruise and probably the last although who knows. Some great things were the 2 main shows. I don’t care for the music but they were awesome. Same with the ... Read More
I am 42 my wife is 35 we have 160 cruise days on various lines. 2nd ncl cruise and probably the last although who knows. Some great things were the 2 main shows. I don’t care for the music but they were awesome. Same with the Cirque show. Get to the shows 20 minutes early for better seats. Disembarkation was easy we parked across the street for 9 or 10 dollars a night. Left room at 715 in car at private garage by 800 Embarkation was a little slow but leaving our luggage where we did seemed a little shady The weather was awesome and the ports were all enjoyable as well. There was plenty of shade on deck. The ship was clean and the kids scarce. I liked they had the buffet open after we came back from excursions. Also no lines really for the buffet all cruise. The food was ok Atrium game shows were mostly very funny and enjoyable but not enough seating. Felt bad for the activities team and their pronunciation. Like me trying to speak Spanish. Luckily the crowd would always help if needed For some reason they were showing soccer when the LSU Alabama game was on. Everyone was watching on their laptops Included dining service was good only if you went early or late otherwise it was REALLY SLOW. My expectation is 90 minutes to 2 hours. Food was pretty good but not enough variety Besides the 2 main shows we had the same 2 comedians and 1 juggler (who did 2 main shows) for the ENTIRE 9 DAYS. Where is the entertainment???? Bartender s were really busy and not enough servers so mostly I waited and got my own beers Did not do any ship excursions River tube in Jamaica was ok. Not as good as Dunn’s river falls though Grand cayman stingray city and snorkel was awesome Roatan monkey and sloth and snorkel was good. Only had 15 minutes at a beautiful beach see below Belieze we stayed by the pool. Drinks were 15 dollars after tax and gratuity and we had the drink package so we just relaxed and were glad there was not a tender Costa maya we ATV for 90 minutes then went to a nice beach. 100 people trying to sell stuff to everyone The tenders were a downright embarrassment for NCL. I waited about 20 minutes to get off grand cayman then another 20 for the very short ride. Hot but not too bad. Getting back on the line was over an hour so we sat across the street and had a few brews till the line went down. Very hot for older people to wait that long. Very hot in tender boats no windows open very poor drivers. In roatan we waited 2 hours to get off. Excursion was cut short. Got back at 600. Line was 2 hours to get back on. At least it was dark and cooler. So 4 hours of the day was tendering. Still had a good time overall but nothing remarkable. Don’t let bad reviews scare you if your booked just hope for no tendering Read Less
Sail Date November 2019
We departed New Orleans and the embarkation process was HORRIBLE--- not sure if that was NCL's fault or that of the New Orleans Port Authority but it took an unreasonable period of time to go through customs and board the ship. ... Read More
We departed New Orleans and the embarkation process was HORRIBLE--- not sure if that was NCL's fault or that of the New Orleans Port Authority but it took an unreasonable period of time to go through customs and board the ship. Once we did, however, the ship was beautiful. It was clean and well-maintained. Decks were laid out nicely and it was a good clientele of passengers. Service, on the whole, was lacking. Most of the bartenders/servers seemed unhappy to be doing their jobs. Very few were sincerely friendly and few others were "attentive" in any way. I think they were overwhelmed. There were a LOT of passengers and either the crew were understaffed or improperly trained to deal with that large crowd. Hospitality issues aside, the bars had great atmospheres and the selection of drinks were good. We did the drink package and enjoyed it a lot. Food was... fine. We were stuck at the buffet for most of our meals which was alright for lunch (and even sometimes for dinner) but breakfast was AWFUL. Wayyyy too many people and it was tough to get seated, tough to find the direction lines were going in for food, and they often ran out of coffee. The ports were all really nice. Biggest hang up is tendering at two of the five ports was awful. Norwegian MUST find a way to clean-up that process as wait times for a tender boat were unacceptable. We thought entertainment on the ship was excellent and the pool/hot tub area was very nice. It was mainly adults (which was GOOD) but that was to be expected for a nine day cruise in November when kids are in school. Disembarkation was easy (thank goodness!) And despite some issues (again overall quality of service and the embarkation/tendering process being my top complaints) we still had a really fantastic time. Looking forward to another cruise! Read Less
Sail Date November 2019
We had never been on this cruise before. It's very different than the other cruise company's because you can eat at specialty restaurant's. You have to pay extra for them. The food in the other included areas are good but I ... Read More
We had never been on this cruise before. It's very different than the other cruise company's because you can eat at specialty restaurant's. You have to pay extra for them. The food in the other included areas are good but I can see why people would want variety. The Thermal spa area is the nicest part of the cruise. I've never seen this nice of a spa area. We went everyday, it was very relaxing. The stops and excursions were all great! The ship was clean and the staff was very nice. I wanted to buy all of the photo's but they didn't have that package like all of the other cruises I've been on. I don't know why not because they just threw all of the pictures away. They don't give out straws but they throw out pictures... crazy They should let people take all of the pictures for a price so you can share more with friends and family. I would take another cruise with this company again in the future. Read Less
Sail Date November 2019
We took the cruise for our honeymoon, the experience was above our expectations. We had the haven experience and it made the difference, we highly recommend it, since it truly enhances the cruise culinary experience. About the ports, in ... Read More
We took the cruise for our honeymoon, the experience was above our expectations. We had the haven experience and it made the difference, we highly recommend it, since it truly enhances the cruise culinary experience. About the ports, in Faremont Jamaica and in Roatan Honduras there isn’t much to do outside of the port if you decide not to take a tour, and the tendering process can be a little difficult and inefficient (Gran Cayman and Roatan). Onboard, the service is great and the shows are very good, specially the Cirque and steam steampunk dining show. We specially the spa installations, which include sauna, sanarium and aromatic steam room , as well as lounge chair with an amazing view of the sea. The specialty dinning, the alcohol packages and the internet come at an extra cost but may be worth the cost (specially the unlimited alcohol, since the bartenders are very good). We would definitely travel Norwegian again. Read Less
Sail Date November 2019
Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired! I know it’s was a repositioning longer cruise than usual, but the staff and management were so unprepared and ... Read More
Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired! I know it’s was a repositioning longer cruise than usual, but the staff and management were so unprepared and disorganized constantly that we cannot recommend this ship! First, they ran out of a lot of staple type food items, like Iced Tea, Orange Juice, Lettuce bananas. Second, the venues were too small for the size of the ship. Every show was standing room only and that was only if you got in line AT LEAST one hour in advance of the show! Third: something happened that prevented us from being able to go to Portugal. We looked at it from our balconies but were never allowed to dock!!!! Fourth: They herded is like cattle everywhere!!!!! Line upon line for TWO plus hours each time we had to disembark or Renee the ship!!!! In Miami it was FOUR hours!!! Fifth: Shore excursions: NOT what was described in brochures or on line... drove three hours to spend two hours than given 15 minutes to shop when the brochure said 6 hours in that location! Also several times the excursion said meals included and they were NOT! Seventh: the Bahamas Private Island was a joke! It took FOUR hours to tender everyone off the ship only to have another ship there first and all the beach chairs taken before our ship arrived and again ran out of food and drink. Sixth: Dining room food was cafeteria quality and service was so slow it took three hours to dine. Apparently that was caused because immigration in Denmark did not allow several hundred crew members to renter the ship!!!!! Seventh: tithe rooms were the narrowest I’ve ever had on any cruise line ever! NOW in all fairness, the specialty restaurants were mostly good ( except Cagney served a mushy lobster in shell) Le Bistro is outstanding, Ocean Blue is also! The buffet food was unique and very good with lots of specialty options, Peking Duck, Prime Rib and A Cheese selection that was gourmet! The ship was pristine and immaculately clean in all areas! The stewards and wait staff were very friendly and professional. If I had to do it all over, I would pay the extra for The Haven as their area and service was fantastic. They had use of private pools and spa, concierge service and never had to wait in line for anything! If I had known the difference in the service on that cruise, I would have booked The Haven!!!! Read Less
Sail Date October 2019
First time cruising outside of the Caribbean and first time on NCL. This is NOT a one and done but a forever go-to cruise line. Exceptional food, service, cleanliness of the ship, professional staff and there is always something to do. ... Read More
First time cruising outside of the Caribbean and first time on NCL. This is NOT a one and done but a forever go-to cruise line. Exceptional food, service, cleanliness of the ship, professional staff and there is always something to do. The suites were perfect size with modern features and lighting along with the balcony being the perfect size for coffee in the morning. The food was exceptional at EVERY place we went with La Bistro being a 6 star restaurant. The shows were truly off-Broadway with the acting and variety. The excursions were very well organized, understandable in what to do and courteous staff to answer any questions one may have before embarking for the day. For night life - Bliss is a fun place to meet up with new friends and end the evening with a twist either on the dance floor or in your drink,. If you haven't cruised NCL, then you truly haven't cruised yet! Read Less
Sail Date October 2019
Never been on a cruise before (myself and wife) and I would NOT enjoy any type of formal dressing up; so, chose this for a beginner. The embark and disembark went well and if you are fearful of sea sickness...the ship is too big to be ... Read More
Never been on a cruise before (myself and wife) and I would NOT enjoy any type of formal dressing up; so, chose this for a beginner. The embark and disembark went well and if you are fearful of sea sickness...the ship is too big to be rocked by a few waves. The GOOD - Large ship with a few entertainment options. Initially I thought it was massive, quickly realized that it was just right. - Cabin was comfy (balcony), the room was made up every day (twice) and all was good. - Food was acceptable, although the chefs from the various restaurants (even the a La Carte) has a VERY similar menu with minor variations. The BAD - Shore Excursions. Book your excursions with OTHER companies as the Prices NCL charge are equal to Robbery! However, be warned, if for whatever reason the ship does not make it to any port (due to weather etc...) you have lost your money. The UGLY 1. The information disseminated was poor; as the ship did not make it to Gothenburg; instead made it back to initial port (Copenhagen). NCL put on free transport to the city centre HOWEVER announced NOTHING. 2. As I was not pleased, I went to Customer Services (CS) queued for 20 min and asked for a gesture of good will from the ship (like additional credit etc..) the response someone will be in touch... I am still waiting... 3. I had credit due so I went to Customer Services (queued for 20 min) and asked if it was possible to get the dollars due put back into the account; the response certainly sir. So, I went away. The next day message on the cabin phone to report to Customer Services; again (queued for 20 min) went to CS discussed the refund and was given the same response that it will be paid to my account. The following day cruise over went to leave got pulled to the side and was given a wad of cash... I explained to no avail... Final Assessment To me it appears that when staff do not have an answer to either a complaint or an issue the resort to saying that someone will be in touch... do notice that when they resort to this they immediately avoid eye contact... I am not alone in this assessment; I believe that NCL staff are trained to deal with things in this way as you have no way of getting anywhere. I noticed this more than once with others on the cruise as well. I won't say that I will NEVER cruise with NCL again however be VERY wary as they have your money and they REALLY DO NOT CARE!!!! Read Less
Sail Date September 2019
We chose this cruise as we had never been to Russia. The ship was amazing. So much entertainment in so many parts of the ship. Definitely the best entertainment that we have had in all our cruises. The cruise staff weren’t great but ... Read More
We chose this cruise as we had never been to Russia. The ship was amazing. So much entertainment in so many parts of the ship. Definitely the best entertainment that we have had in all our cruises. The cruise staff weren’t great but their cruise director, Francisco was outstanding. The food on board was excellent, better than we expected. The ports that we visited were worth seeing. Although the ship is geared to families with children with all the Amenities that they have for them it didn’t impede on the wonderful nine days that we had on the Getaway. We went to the Cirque night. Well worth it. The dualling piano show was very good as were all the shows. We really liked Sids Bar and it’s outside bar. Never seen bars and restaurants on the port and starboard sides of a ship before. Fantastic idea. Well done Norwegian Getaway. Read Less
Sail Date August 2019
We went on this cruise for a family trip to get to know the Baltics. The ship has a lot of things to do, but if is going to cruise the baltic sea it should have an indoor pool and more indoor activities, the weather was good only the first ... Read More
We went on this cruise for a family trip to get to know the Baltics. The ship has a lot of things to do, but if is going to cruise the baltic sea it should have an indoor pool and more indoor activities, the weather was good only the first two days, the rest, all the outside was impossible to use The baltics are beautiful countries, but the amount of time you stay there is very low and my perception is the only reason is because Norwegian wants you to consume inside the ship vs in the city. One example was when we were in Tallinn, we had to be on the ship by 15:30, in front of us there was another ship from TUI, they were asked to be there at 23:00, the next morning when we arrived to Helsinki, the TUI ship was already in front of us, so the reason is not only to be able to travel. Another complain is that Norwegian apparently lost a lot of what a cruise is, no welcoming reception, no animal towels every night, etc. They are going to far with this free-style experience. The food was awful in almost all the restaurant, no typical food, no variety. The only one where we had a good dinner was Cagney the Steakhouse. The Seafood restaurant was fully booked since the first day, meaning that it should be bigger to allow all passengers to try it. Entertainment was nice, particularly the Cirque of Steam and Dreams. The arcade areas were also nice for the kids, but I didn't want them to spend that much time inside. The service was average, some people were very nice, some were not. Generally a disappointment from the ship and crew perspective Read Less
Sail Date August 2019
We arived one day before embarkation to Copenhagen after a week in other parts of Europa so we mostly just explored the nyhavn area which is very pretty. Embarkation itself was super smooth we maybe took 15 min to board, rooms where ready ... Read More
We arived one day before embarkation to Copenhagen after a week in other parts of Europa so we mostly just explored the nyhavn area which is very pretty. Embarkation itself was super smooth we maybe took 15 min to board, rooms where ready at 1:30p and our luggage arrived at night as expected. The ship is beautiful, we could definitely tell it was recently renovated no complains on cleaniless and the public areas are spacious. We stayed in a family room for 4 for the first time and at first we where confused as the sofa bed was clearly only meant for 1 person. Only by asking around did we realize there was a ceiling bed that could be opened. We were very happy to hear this but I think they should include some sign or paper with this information in the room already because we grew upset at the beginning. The room is tight but there was enough storage for our family of four. We mostly at at the buffet and food was varied and good to great flavors, we could always find a table in the first few minutes we came. Other than that we dined twice at savor/taste and food is very good but it is missing a bit of presentation and flavor to be great. We also had lunch once in o sheenans but were disappointed with the mini portions and the service. We actually left before he could bring us all our orders or ask for dessert with how slow service is despite not being booked. The only specialty restaurant was Moderno and definitely recommend the quality of the meat os fantastic. The entertainment crew always had something to do its a shame the don't always have enough space or material for everyone interested to participate. The atrium simply does not have enough seating and the need to bring more paper for everyone to play. We had a great time in family dictionary for example but the only had paper for 7 teams it doesn’t make sense.This ship also has so many activities such as the arcade, bowling, mini golf the rope course and we enjoyed a bit of all it had to offer. Service overall is very good besides O Shennans we had no complaints. It may not be as personal than other cruises but everyone is kind and gets the job done. Though the cruise supposedly had 4600 guest (that not the capacity they advertise) we never felt it was so full we couldn't enjoy you just have to organize yourself to be at the activities before the begin and the shore excursions where fun. Btw the Cirque show is amazing you shouldnt miss it! Read Less
Sail Date August 2019
Have been on many cruises but first time with ncl. What a rip off. Not all the shows are free for a start. 2 standard shows we're free but you still had to book as theater tiny. Public places packed at peak times. Not enough staff and ... Read More
Have been on many cruises but first time with ncl. What a rip off. Not all the shows are free for a start. 2 standard shows we're free but you still had to book as theater tiny. Public places packed at peak times. Not enough staff and the ships design has not given that nice open attriam feeling that other ships have. Casino too expensive. Minimum bets etc. Didn't see our cabin boy for almost all the week just say 1 and 9. Food is quite good esp the buffet but it's a real fight. Too many people. Drinks god. A diet coke and a cocktail was 23 dollars. I drank water most of the week. Oh and you can't bring drink on board not even water cos they want to sell you it. Worst ship and company we have ever been with, and we won't be going back again Read Less
Sail Date July 2019
We flew from Sydney, Australia, to visit the Baltic region for the first time. We have cruised once before on NCL (Rome to Spain round-trip). We choose NCL usually because it offers a variety of entertainment and similar standard of ... Read More
We flew from Sydney, Australia, to visit the Baltic region for the first time. We have cruised once before on NCL (Rome to Spain round-trip). We choose NCL usually because it offers a variety of entertainment and similar standard of service that we like. We would be happy to travel again on this ship. Here are some observations. DINING Good: Variety of dining options. O'sheehans is often a favourite. We had 4 additional choices as part of our package. Le Bistro, Cagneys and Moderno are always winners (usually an add on). Needs tweaking: The garden cafe is good for all but close table seating made it difficult to move around when necessary. This can be managed by choosing to dine in Savor or Taste restaurants. Sometimes in the garden cafe, there were dishes that were cold by the time you sat down to eat at the table. For example, scrambled eggs, meat dishes that are meant to be hot, and Indian dishes. I imagine that could cause food to be wasted. I prefer hot food to be eaten at that same temperature. Specialty restaurants did not have this problem. Service: All good during our stay and in all areas of the ship. Entertainment: We love listening to live music. The Syd Norman Pour House had a band with a variety of vocalists that really worked hard to sing and engage the crowd. Definitely a winner for me to sing along with 70,80,90's music. The venue was often crowded. Burn the floor was a good show too. Any longer would have been repetitive. Their energy is amazing. Ancora was an opera/classical group of 4 that were simply fantastic. The range and quality of their voices was breathtaking. I didn't go to see the Cirque show. The additional cost was not the issue. I'm just not into the circus theme. There were other entertainment options too. I liked the interactive games on level 6 that engaged the audience. Nothing complicated, but amusing Room: We had a mini suite on deck 9 forward. While close to level 8 entertainment venue, we slept soundly. Fixtures and fittings are beginning to show some signs of age but, this did not impact on our comfort. Recommendations: Based on personal preference. More ping pong tables so that adults can play, not just the kids. Maybe more area in the gym for stretching, cooling etc in peak time. Also, a big thank you to Mario who was helpful in meeting the needs of the Cruise critic team when docking in Russia. Thanks to Tammy and Patrick (friendly cruise critic cruisers) too. Read Less
Sail Date July 2019
Norwegian Getaway Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.7
Family 5.0 3.7
Shore Excursion 3.0 3.6
Enrichment 2.0 3.5
Service 4.0 3.9
Value For Money 4.0 3.6
Rates 4.0 N/A

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