4 Norwegian Gem Cruise Reviews for Romantic Cruises to Panama Canal & Central America

We chose this cruise because of the canal transit and that did not disappoint. Get a balcony state room as you get a real experience from the balcony of the locks and transit. We ate at all the specialty restaurants as we had the package. ... Read More
We chose this cruise because of the canal transit and that did not disappoint. Get a balcony state room as you get a real experience from the balcony of the locks and transit. We ate at all the specialty restaurants as we had the package. They were all very good with excellent service. The entertainment was top notch, with great Broadway style shows and funny comics. It was a real shame that the pool deck was a disappointment. First of all, they were scraping and painting above one pool and small flecks of paint were floating in the water?!! No effort was made to screen off the maintenance, which was above the grill and the pool! I did not swim in that pool after seeing the paint flakes floating in it. But, both pool were unheated?! According to the life guard, the pools were replaced with sea water every night?! This was to keep them clean?! They were consequently freezing even in very hot weather. Unacceptable. Also people would reserve loungers by placing items on them and then walk away. The pool deck staff did nothing about this and on at sea days it was hard to find a spot to sit in the sun and then take a quick shower as the pools were really too cold. In frustration one day I complained to one of the guys on deck and he went around and collected a few towels but basically did nothing to help me. We often went up top away from the pool to sit away from the very loud group with a terrible female lead singer who sang everything flat. Read Less
Sail Date January 2019
It was my wife's 70th birthday and we wanted to do something grand and special so this fit the bill. A trip through the Panama Canal had always been on my "bucket list" and this was a chance to visit many different ... Read More
It was my wife's 70th birthday and we wanted to do something grand and special so this fit the bill. A trip through the Panama Canal had always been on my "bucket list" and this was a chance to visit many different countries. Interacting with the "locals" was wonderful. Enjoyed our hop-on hop-off bus tour in Cartegena, and the submarine excursion in Aruba was exciting ... beautiful coral and colourful fish. The ABC islands (Aruba, Bonaire and Curaco) were a treat, very friend people, colourful buildings, easy to walk around. The ship itself was thoroughly enjoyable ... never a lack of things to do. Every show in the Theatre was excellent, and we especially enjoyed the Cirque du Soleil duo. We are not "formal" people, so free-style cruising suits us well. The casino was good because the "odds" on the slots were set high enough that you could enjoy some decent play time. The only drawback is that smoking is allowed. The only improvement I would suggest to the itinerary would be to include a stop in either Nassau or San Juan to break up the final three and a half days at sea. All in all, a wonderful trip and we plan on continuing to "cruise like a Norwegian". Read Less
Sail Date January 2019
We chose this cruise for the exciting Panama crossing and ports to visit, we were not disappointed. We have cruise 12 times or more, three times with NCL. We enjoy the buffet on cruises as there is usually a wide selection of ... Read More
We chose this cruise for the exciting Panama crossing and ports to visit, we were not disappointed. We have cruise 12 times or more, three times with NCL. We enjoy the buffet on cruises as there is usually a wide selection of healthy options to cater for most tastes. Something was very wrong on this cruise, Foid was very often warm or cold , most dishes in heavy sauces, plain fish mon existent . Salads were unpleasant. Presentation overall was simply not up to cruise standard. Speciality restaurants were a mixed experience, Le Bistro and Moderns were best. O’Sheehans’ fish and chips was horrible, not at all the same as a few years ago . Cagneys was v disappointing, salmon was uncooked inside. Mushrooms were inedible and unpleasant. Main dining rooms were ok , but very time consuming and lacking in fruit and veg, so only went a few times. Garden buffet staff are amazing, all waiting staff and room attendants were wonderful . Reception staff are doing their best, but are not v knowledgeable. We asked for a table on our balcony so we could order breakfast, they said our mini suite is too small and that we should eat breakfast in bed/- finally we were provided with a table, Excursions were well priced . The Chiva fun bus in Colombia was fantastic. Code farm in Guaramala excellent. The cruise director did not seem to be very proactive compared to our past cruise experience . Entertainment slots tended to be 45 minutes only in public areas . Captain Fafalios was wonderful and we felt safe in his hands . Our main disappointment was the strange food in the buffet , and the level of sparkle from the cruise director. Disembarkation took far too long - around 90 mins of standing in line , we feel this could have been better managed. Read Less
Sail Date January 2019
I chose this trip because of the timing primarily but also because of the itinerary. The longest cruise we had been on before was 7 days so at day 7 it was so nice to know we still had 11 more days. I really enjoyed the activities by ... Read More
I chose this trip because of the timing primarily but also because of the itinerary. The longest cruise we had been on before was 7 days so at day 7 it was so nice to know we still had 11 more days. I really enjoyed the activities by the pool on the "sea days" so you could enjoy the pool and sunshine! With 10 "ports of call" there was ample opportunity to enjoy shore excursions mixed in with relaxing by the pools. We had only been to Cabo San Lucas before so the other 9 ports were all new to us and real treat to discover. We especially enjoyed Guatamala. Who'da thought? And of course the Panama Canal was extra special. We added an extra day in New York City to begin and L. A. at the end and really enjoyed this addition to our trip. It really added extra relaxation and excitement to our trip. Overall, I believe our experience with Norwegian was great and I'm really happy that we upgraded to a mini suite for that little extra cabin space. I had booked a balcony and then submitted bids to upgrade and managed to get upgraded. We will forever remember this cruise for the people we met and all of the fabulous experiences on ship and on shore. In addition, we would like to thank the wonderful crew members!! Read Less
Sail Date January 2019
Norwegian Gem Ratings
Category Editor Member
Cabins 5.0 4.1
Dining 4.0 3.7
Entertainment 5.0 3.9
Public Rooms 5.0 4.1
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.6
Enrichment 4.0 3.4
Service 4.0 4.1
Value For Money 5.0 3.8
Rates 4.0 3.8

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