Caribbean Norwegian Gem Caribbean Cruise Reviews

4.0 / 5.0
2,589 reviews
The new bridge on the Gatun Locks, Caribbean side!
Photo Credit: Gagajoy
Exclusive breakfast option for penthouse, whole grain toast with fresh avocado and an egg to order!
Photo Credit: Gagajoy
Panama Canal Joy!
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 aft suite
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3.7
Average
1,766 reviews
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1-10 of 122 Caribbean Norwegian Gem Caribbean Cruise Reviews


Worse cruise ever

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Well travelled traveller
6-10 Cruises • Age 60s

This was a celebratory cruise for my 60th. A once in a lifetime to be totally ruined. Main restaurants had same menu in both for all 11 nights. Waiting time was over 30 minutes. The food was raw and had to be sent back. By now husband had finished his meal. Finally arrived and there was more fat on the meat than meat. The total disorganisation of getting people off the ship in ...
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Sail Date: January 2024


Shore excursions and room service

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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mantkowiak
2-5 Cruises • Age 60s

Had bary bad experience with this company, reserved shore trip and could not make in time due to delayed arrival. Rhys would not refund my fool cost or give my credit. Don’t book anything with these thieves, use local guides onshore or use Expedia instead. Room cleaning is 40$ per room per day . You can skip few days and get refund. Service and shows betę actually priory good . Ship was also in ...
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Sail Date: January 2024


Bored with Stupid "Entertainment"

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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SCcruise0824
2-5 Cruises • Age 40s

They need to continue to market the beauty of the ship, because that's all they have. The ship entertainment is horrifically bad. By far the worst cruise I've been on. The cruise director and his staff were incredibly terrible. There weren't but a couple of activities per day (that weren't self led) and they were dumb things like cup flipping and popping balloons etc. The professional dancers and ...
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Sail Date: December 2023


Garbage Ship

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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Hadra90
10+ Cruises • Age 30s

The Ncl ship used to be good to travel in. However my recent experience (March 2023) was a total disappointment. See below some notably drastic changes we experienced before, during and after the trip to 5 ports from nyc: 1) kids ages 5 and under were in one of 4 hot pools without parent supervision 2) this ship used to have 2 hot pools on upper deck and those are now gone 3) the ...
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Sail Date: February 2023


Norweigian Gem is TERIBBLE

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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reppilc
10+ Cruises • Age 70s

We took a 11 day christmas cruise from ny, because of weather we were stuck in ny for two days before departing. No fault of ncl. Captain wasn't making any announcements concerning departure leaving us all wondering ????? I purchased the unlimited wifi for 240 dollars ?? It was the worst wifi i have ever experienced. Ncl charges the most than any other cruise line & delivers the least !!! Shameful ...
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Sail Date: December 2022

Cabin Type: Aft-Facing Balcony


Cruise from Hell

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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Jeannie565
6-10 Cruises • Age 70s

Our cruise was originally booked for 2020 Leaving from Miami to San Miguel, Lisbon and 3 stops in Spain and then flying home to Boston. Because of the pandemic this did not take place. We were told in November 2021 that we had to choose a cruise by December 2021 or loose trip and money. We decided to go out of New York harbor into Caribbean with stop in Dominica Republic, St Thomas, St Maarten ...
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Sail Date: April 2022


Not happy

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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flgrandma1
10+ Cruises • Age 80s

I choose this cruise because I wanted to go to the 5 islands they offered. But my disappointment started 2 months before when they changed 3 of the islands, the 3 that I was looking forward to because they were the ones I hadn’t visited. Well then after 3 hours in line before we got on the ship, they canceled another island. One that they replace in the beginning. No reason or offer for the ...
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Sail Date: March 2022


NCL NEEDS ALOT OF HELP !!!

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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ddannyd
10+ Cruises • Age 50s

My wife and i used to love ncl -they have fallen far . WE TOOK THE GEM AND WE WERE PLATINUM PLUS MEMBERS AND NOW SOME DOPES AT NCL DECIDE TO CHANGE THE LOYALTY PROGRAM TO WHERE MOST PERKS WERE SEVERELY ALTERED OR TAKEN AWAY FOR EXAMPLE FREE WIFI BECAME 20% OFF VERY EXPENSIVE WIFI Ncl has zero interest in becoming better or even caring about problems as we took a couple cruises since the ...
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Sail Date: January 2022


WORSE EXPERIENCE EVER!!

Review for a Bahamas Cruise on Norwegian Gem

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Bubblgums
2-5 Cruises • Age 20s

I thought this was gonna be the funnest experience ever since this was my birthday cruise… but because they don’t social distance or anything, especially on the COVID pre board testing, I ended up catching the flu and had to stay in my room the remainder of the cruise!! Not cool! And I told them can I at least get some type of credit for my next trip and they said no that they don’t do that. This ...
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Sail Date: October 2021

Cabin Type: Mid-Ship Balcony


A Super Dooper Money Grab

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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wobbiegongs
10+ Cruises • Age 60s

I wanted to travel through the Panama Canal on my birthday as I had done the Suez Canal with Celebrity Cruises the year before. I now call Norwegian Cruises - NO Norwegian cruises because anything you ask the staff except for our cabin guy is a NO. Or they say yes and then you find out later its a NO. I asked if I could save a space for viewing the Panama and was told Yes, the 13th floor is ...
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Sail Date: January 2020

Cabin Type: Inside


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