This was a celebratory cruise for my 60th. A once in a lifetime to be totally ruined.
Main restaurants had same menu in both for all 11 nights. Waiting time was over 30 minutes. The food was raw and had to be sent back. By now husband had finished his meal. Finally arrived and there was more fat on the meat than meat.
The total disorganisation of getting people off the ship in ...
Had bary bad experience with this company, reserved shore trip and could not make in time due to delayed arrival. Rhys would not refund my fool cost or give my credit. Don’t book anything with these thieves, use local guides onshore or use Expedia instead. Room cleaning is 40$ per room per day . You can skip few days and get refund. Service and shows betę actually priory good . Ship was also in ...
They need to continue to market the beauty of the ship, because that's all they have. The ship entertainment is horrifically bad. By far the worst cruise I've been on. The cruise director and his staff were incredibly terrible. There weren't but a couple of activities per day (that weren't self led) and they were dumb things like cup flipping and popping balloons etc. The professional dancers and ...
The Ncl ship used to be good to travel in. However my recent experience (March 2023) was a total disappointment. See below some notably drastic changes we experienced before, during and after the trip to 5 ports from nyc:
1) kids ages 5 and under were in one of 4 hot pools without parent supervision
2) this ship used to have 2 hot pools on upper deck and those are now gone
3) the ...
We took a 11 day christmas cruise from ny, because of weather we were stuck in ny for two days before departing. No fault of ncl. Captain wasn't making any announcements concerning departure leaving us all wondering ????? I purchased the unlimited wifi for 240 dollars ?? It was the worst wifi i have ever experienced. Ncl charges the most than any other cruise line & delivers the least !!! Shameful ...
Our cruise was originally booked for 2020 Leaving from Miami to San Miguel, Lisbon and 3 stops in Spain and then flying home to Boston. Because of the pandemic this did not take place. We were told in November 2021 that we had to choose a cruise by December 2021 or loose trip and money. We decided to go out of New York harbor into Caribbean with stop in Dominica Republic, St Thomas, St Maarten ...
I choose this cruise because I wanted to go to the 5 islands they offered. But my disappointment started 2 months before when they changed 3 of the islands, the 3 that I was looking forward to because they were the ones I hadn’t visited. Well then after 3 hours in line before we got on the ship, they canceled another island. One that they replace in the beginning. No reason or offer for the ...
My wife and i used to love ncl -they have fallen far . WE TOOK THE GEM AND WE WERE PLATINUM PLUS MEMBERS AND NOW SOME DOPES AT NCL DECIDE TO CHANGE THE LOYALTY PROGRAM TO WHERE MOST PERKS WERE SEVERELY ALTERED OR TAKEN AWAY FOR EXAMPLE FREE WIFI BECAME 20% OFF VERY EXPENSIVE WIFI
Ncl has zero interest in becoming better or even caring about problems as we took a couple cruises since the ...
I thought this was gonna be the funnest experience ever since this was my birthday cruise… but because they don’t social distance or anything, especially on the COVID pre board testing, I ended up catching the flu and had to stay in my room the remainder of the cruise!! Not cool! And I told them can I at least get some type of credit for my next trip and they said no that they don’t do that. This ...
I wanted to travel through the Panama Canal on my birthday as I had done the Suez Canal with Celebrity Cruises the year before.
I now call Norwegian Cruises - NO Norwegian cruises because anything you ask the staff except for our cabin guy is a NO. Or they say yes and then you find out later its a NO.
I asked if I could save a space for viewing the Panama and was told Yes, the 13th floor is ...