1) No drinking water provided, force you to buy their extra expensive sparkling water, spring water and alkaline water. They don't allow you to bring water or any drinks back to the shop when you go on store.
2) the room has stinky drainage smell, our bathroom drainage was a little clogged and drained very slowly. On the last day of the cruise, when all rooms were opened for cleaning, a strong ...
We were celebrating our 40th wedding anniversary. We decided, on this, our 4th cruise, to visit Bermuda. We enjoyed the island. We flew from DFW to NYC and cruised on the Escape. We even chose our first balcony, but we could not enjoy it due to the poor, small, metal chairs on it. We had more than 10 complaints on last week’s vacation. [We’ve traveled on Carnival for our previous other cruises. ...
This was the worst cruise experience ever!!! The service was terrible from room cleaning to bar service. The attitude on board was horrible. We were sent through lightning storms and rough seas for 6 out of seven days. Arrived to Bermuda a day late with no explanation. Rained and stormed all but one day where we were told to be back on ship by 2:30. Why this ship was not redirected to another port ...
Where to begin, I really looked forward to this cruise as it was my first and my honeymoon with my beautiful wife. Being a novice I booked far in advance, as it turned costing me more for an interior state room than for a mini suite. As I foolishly thought, no worries I'm sure we can just talk to guest services and they could rectify the situation with an upgrade or maybe just a complimentary ...
The first few days were great after that horrible. Crew altogether stopped looking you in the eye never mind be helpful. The only exception was the room steward. He was pleasant every day and remembered our names from day one. The last day we felt they were kicking us off the ship. There were never any openings for shows and when asking for help in the casino they had no patience and seemed to ...
Do not believe when they offer you 5 free stuff if you book a cruise with Norwegian. I did and got nothing, it is a scam, stay away from them.
They charge you for everything even for a behind the scenes tour in the ship (all other cruises are free).
The shows variety are poor, for a seven day cruise we got only two shows, repeated two time, a terrible magician and not so funny ...
My family and i went on the norwegian escape because a family member of ours was getting married on the ship, and a good amount of us (60+) decided to take the week and sail together. My family and i had an absolutely terrible experience.
Originally boarding ship; we were told to wait on one line, and we waited for 45 minutes before we were told we were in the wrong line! The original staff ...
I chose this cruise due to the commercialization I had seen. It is nothing but a nightmare with small pools that had so many people you couldn’t move in it. In size they must have been maybe 20 x 20 (if that). The buffet was terrible the bacon and the meats were full of fat not drained and climbed down on a large metal tray for you to pick out with prongs. The meatballs they served was soy ...
Very disappointed in the NCL Escape cruise to Bermuda. Smoking is allowed in the casino which located at the center atrium of the ship. Smoke is smelled throughout the ship on ALL levels because of this. Shame on NCL for subjecting us to second hand smoke. Smoking is also allowed at certain outside bars located directly adjacent to the children's water park. Children should not have to smell ...
Beautiful ship, but WAY overcrowded with rude, loud people and hundreds of uncontrolled children.
We expected a quiet aft cabin and got nightclub music from 5 floors up until 1:30 every morning ...and neighbors with dozens of kids running the hallways at all hours.
We had a couple of crew who were friendly, but overall, the staff was not very happy at all. The bartenders seemed to be ...