1 Norwegian Escape Cruise Reviews for Cruises for the Disabled Cruises to Europe - All

We booked as a 3 night break from Hamburg to Southampton and then got the chance as Platinum latitudes members to stay on an extra night at a reduced price So overall thoughts on the ship? Firstly is it disabled friendly? On the ... Read More
We booked as a 3 night break from Hamburg to Southampton and then got the chance as Platinum latitudes members to stay on an extra night at a reduced price So overall thoughts on the ship? Firstly is it disabled friendly? On the whole yes, it’s a big ship but easy to get around and not too many bottle necks EXCEPT Embarkation Disembarkation Muster Drill And queuing for restaurants at peak times like just after shows finish It will be interesting to read reviews when the ship is full and in warm weather as to how crowded it gets on sun decks There were a lot of people with walking sticks and some in wheelchairs It can be a long walk from one end of ship to the other and would recommend getting a cabin near the elevators. If you can use stairs it’s a bit easier than having to wait for the elevators which at peak times were full when the doors opened onto your floor. The congestion on elevators was exaggerated on this short cruise by no portering facilities so you had to carry your own luggage on and off ship. The 2 sets of elevators with 8 in each are called forward and aft but are actually about a third of the way along from front and back of ship. With 20 decks the public area decks are 6/7/8 and 16 upwards for the sun decks Cabins We saw a good selection on our cabin crawl and there is bound to be a style to suit your style and budget. We liked our balcony cabin and the angled balcony available in a few such as 10276 will make a lot more room to relax in your own private space on a warm weather itinery. I’ve heard a few people complain that having the bed configuration near the wardrobe limits space . It certainly isn’t pushed up against it-there is a bedside table between the bed and wardrobe which is at least a foot wide. We didn’t find it an issue getting clothes out of the wardrobe in fact my husband found it easier sitting on the bed and leaning forward to grab his clothes from the shelves. The lighting system you activate by placing your room card in the slot inside your room works well and indicates to your cabin steward you are in residence. There are 2 switches to indicate do not disturb or make up room and they show as lights outside in the hall. Entertainment Million Dollar Quartet was very good but don’t drag your husband along if he isn’t a theatre fan! Howl at the Moon duelling pianos was great entertainment each night [they wont be playing every night on a regular cruise though or they will be exhausted Starlight band in 5 o clock sometime bar we really enjoyed but they are hampered by the design of the room. 5 o clock sometime bar implies a lively all day atmosphere but it doesn’t seem to work In May we were on the older NCL Star with the old bar refurbished to become 5 o clock sometime .That suffered by being a throughfare with bad acoustics and uncomfortable seats. This newly designed bar had its own problems attracting people to sit and listen to the on stage band. It had limited opening hours-supposed to open 12 noon but bar often closed mid afternoon Uncomfortable beach type chairs Rotating lights around stage dazzle audience for a few seconds There is an automatic door leading from waterfront which is the outside smoking area into the bar. Therefore there is a draft when people walk through it. The exit from the bar into the main inner r area consists of 2 glass doors. One of these open with a handle from the outside but have to push a lever from the other side and as there is no indication which door to open first the 2 doors never shut properly and bang together. SPA I used the thermal spa-very nice and had 1 treatment-a discounted head to toe with full body/scalp/foot massage and a facial Dining We ate in Manhattan restaurant one night where service was slow. Because platinum latitudes perks not extended to this short cruise we didn’t have a meal voucher so didn’t eat in speciality restaurant For ease and convenience ate mainly in O Sheehans and buffet and were perfectly satisfied Communication There was misinformation about back to back passengers having to attend multiple muster drills which caused frustration and resulted in people turning up late to their muster station. The only pre information given that there would be no portering facilities available at the port was for the invited guests cruise on 28th. There was no pre warning for the other mini cruises departing from Hamburg and Southampton Added taxes/gratuities We had pre paid our daily service charge and were aware of the 18% automatic bar charge .As we had pre paid a corks and caps beer and wine package that 18% was also pre paid However the final 2 days in and around Southampton there was extra port tax and VAT payable which was not pre warned but I knew to expect by reading info on cruise critic However I have read reports of irate people blaming NCL claim this extra money for themselves-nope blame our UK government. TEETHING PROBLEMS The non functioning safe and tv should have been on a checklist before guests arrived Toilets on deck 7 outside the theatre-there is a female toilet on 1 side and male on the other and both doors labelled correctly .However the high level indicators show a male figure on both sides! A silly mistake by someone hanging the signs but it’s going to irritate if not fixed Toilets on deck 8 outside District Brew house. The ladies has 3 cubicles 2 of which the handles are loose with too much play on the shank-someone risks getting stuck in there The curtain across the balcony window in our cabin had the final hook missing so a loose flap hanging down –looks unsightly on a brand new ship All above issues were reported to guest services/maintenance Would I do such a few days cruise again-oh yes!!! I am however disappointed that our group missed out on the souvenir lanyards tote bags etc that were given to other cruisers even day guests .Being the first paying guests on an inaugural cruise would have expected some kind of recognition. Read Less
Sail Date October 2015
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Service 3.0 4.1
Value For Money 4.0 3.7

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