The beds were hard, cs was rude and was told that only the Havens got nice beds. Staff wasn't as friendly as Carnival and the food was bland. Had to schedule entertainment and nobody told us that we had to and by the time we figured it out they were all booked. The only good thing is they push for sanitizing your hands before entering the buffet which was a good thing and I never seen on any other ...
We have always sailed NCL and loved it but it had been a couple of years because of personal issues and it is not the cruise line I remembered.
From embarkation forward it was a series of disorganization, poor service, poor food, unpleasant atmosphere, and irritations.
Arrival/Embarkation:
• arrival transfer drop off at pier was at the far end away from where you drop baggage, people ...
Poor communication with passengers. The daily schedule tells you no reservations are needed for shows, the TV tell you the same but when you click on the venue it says it is sold out! Never got to see any shows. Also the specialty dining was completely booked by the first day! We had a mini-suite that was way smaller than our regular suite on RCL in January! The chairs on the minuscule balcony we ...
I heard Escape is a good ship so went on it. Very bad don't go on Escape take some other ship or cruise line. Food is bad I am not picky, still had trouble to find what to eat. Ate cause had to eat s.t. tasteless food, over cooked. Basically every day same menu omelet, chicken, pork, pastries mostly terrible. Tried other dining options same thing over cooked, salty and I am not picky one but ...
Single port visit! Prefer more time in a single port to hopping from port to port with little time to explore in each one. Unfortunately, this ship is too large. We had long waits at elevators, entertainment venues were too small to accommodate enough passengers. Embarkation & disembarking were atrocious taking too much time too check-in, too far to walk to gangway & nowhere to sit for a break. ...
Booked this cruise to celebrate our retirement. Norwegian prior kept giving us different information, talked us into a balcony which was dirty, had a dead bird on it for days. Atrium was overcrowded and folding chairs were placed to accommodate the crowds but were kicked and pushed as people traveled through. All the shows and select dining booked before the cruise began.if you wanted a chair ...
35 yo, couple.
We really liked our trip to Bermuda with Norwegian Escape.
It was a really cool adventure as first-time cruisers.
The ship is well maintained - the staff is super friendly and the balcony cabins are spacious for a couple.
The complimentary food was OK. Not the best but we did enjoy it.
The shows were awesome.
Our main problem was with the SMOKING been allowed ...
On the first day, I went to guest services within the first few hours to complain about our neighbor smoking pot on their balcony 3 times before the sun set. Guest services response was to say they would ask the steward to keep an eye out. Totally unacceptable since we couldn't use our balcony under those conditions. Neighbors were warned, but only switched to regular cigarettes instead. Again ...
Ship - The air quality is extremely poor on this ship. The casino which allows smoking is not enclosed and the center of the ship is extremely smoky. If you have breathing issues, avoid this vessel! I could not breathe in this area even with a cloth surgical mask!
Dining - I found the food average, except for the hibachi.
Cabin- The cabin was extremely small and did not provide easy ...
This was actually our fourth NCL cruise. We have found that certain aspects of NCL have declined over the last few years. Most notably the food. We found the food on this cruise to be mediocre at best with the exception of Cagney's and Teppanyaki. The Bistro was okay but La Cucina very average. The buffet was very disappointing with poor selection and okay food.
One big sore point for me was ...