Sail Date: September 2018
My first cruise was a gift from my daughter and my son in law. At first I was nervous never having been on a cruise. I loved it, all of it was great. Everything was so clean and the staff was always so polite, and helpful. We are already ... Read More
My first cruise was a gift from my daughter and my son in law. At first I was nervous never having been on a cruise. I loved it, all of it was great. Everything was so clean and the staff was always so polite, and helpful. We are already planning another one for 2020. All the food was delicious and the drinks. We saw a movie a show and did so much. I truly loved it. Our destination was Bermuda. Such a beautiful place my daughter would tell me of her past trips but seeing was believing. My grandsons 1st trip to the beach and he too enjoyed it. Never a dull moment there is always something to do on this ship. It's why I enjoyed it so much. I like that there was something for every age young children, teens and adults. The children's programs were great kept them entertained which isnt easy these days. Read Less
Sail Date: September 2018
This was my boyfriend and I's first experience on Norwegian Cruise Line (I frequent DCL) and it did not disappoint! We had the Ultimate Beverage Package as well as the 3 day Specialty Dining Package. Embarkation could have been set up a ... Read More
This was my boyfriend and I's first experience on Norwegian Cruise Line (I frequent DCL) and it did not disappoint! We had the Ultimate Beverage Package as well as the 3 day Specialty Dining Package. Embarkation could have been set up a bit better. I felt like it was not 100% clear on where to go and a few of the workers were less than friendly. As we were trying to figure out where to sit we were yelled at to get out of the center aisle. They could have asked a little more nicely. Crew members on the ship were great and we always got served quickly, food was delicious. We did not eat in the main dining rooms and O'Sheenans was nothing spectacular. Buffet had a variety of options for us and was always good. I wish they had more of a variety of entertainment for those not hanging out on deck during sea days, I know there is only so much you can do. I also find it's a bit silly you have to PAY extra for some shows. We did not book any shore excursions through the cruise line as I found there was nothing worth while and we had a lot more fun exploring Bermuda on our own renting a scooter and going on a jet ski tour one day. Bermuda is BEAUTIFUL! One of my favorite places I have ever visited. We did self embarkation at 8 am. Our color was actually called around 7:45 and by 8:10 we were at my car that was parked at the pier. Overall, I would definitely travel with NCL again! Particularly because their UBP is awesome! We definitely got our moneys worth there and with the Specialty Dining Package. Read Less
Sail Date: September 2018
I thoroughly enjoyed my latest cruise. The Escape is absolutely beautiful. The staff can not do enough to keep you happy. We had excellent service in all of the restaurants and all of our meals were delicious. Our room was always ... Read More
I thoroughly enjoyed my latest cruise. The Escape is absolutely beautiful. The staff can not do enough to keep you happy. We had excellent service in all of the restaurants and all of our meals were delicious. Our room was always spotless. It was a perfect size for two people and it had enough storage. We loved spending time on our balcony. The configuration of our cabin had the couch next to the sliding glass doors which made the room feel larger. We also spend a great deal of time in the Thermal Spa, it was very relaxing and well worth the additional fee. We enjoyed the entertainment. The Brat Pack was great but our favorite show was The Choir of Man (despite the food). The pool area did get crowded but that was something I expected from reading all the previous reviews. Bermuda was amazing, we had perfect weather and kept busy the three days we were docked. Read Less
Sail Date: September 2018
Our friends and family decided to go on this cruise a year in advance. There were 10 of us in total. We all had a BLAST! The food was delicious, the staff were great and very helpful. The port we left from, New York, was not much fun and I ... Read More
Our friends and family decided to go on this cruise a year in advance. There were 10 of us in total. We all had a BLAST! The food was delicious, the staff were great and very helpful. The port we left from, New York, was not much fun and I would not leave from there again! The lines were long and they don't seem to care that you have elderly people who can't stand for that long. I was very nervous about the embarkation, however, it was done well and very organized. The ship was very large, however, I was not a fan of only having one swimming pool for so many guests. We could not get close to the pool all week! I did love the grotto for at least getting wet! The spa, which I booked, was fabulous! We visited 2 specialty restaurants and they were great. We saw one comedian show and it was very funny! The beaches in Bermuda are beautiful and I did like that it was not a tourist trap! BE prepared for a long walk from the ship to anything else, though, which I was not really prepared for. Getting back on the ship from an excursion was not my favorite. It is kind of hectic. We didn't travel with children, but there were many on the ship. All in all it was a fantastic vacation and I would certainly go on another cruise, hopefully without a hurricane chasing us back to port! Thank you for the memories! Read Less
Sail Date: September 2018
I perfer leaving from nyc. And this was my first time on the escape. I had a great time. the resturants, staff, entertainment,, excurisons and weather was great. I have been on 6 cruises and i had a great time on all of them. I ... Read More
I perfer leaving from nyc. And this was my first time on the escape. I had a great time. the resturants, staff, entertainment,, excurisons and weather was great. I have been on 6 cruises and i had a great time on all of them. I have not cruised on any other ships except ncl. I have never had a bad time on any ships i have been on. The staff always make be feel welcome. I espically like the towel animals. I have always gotten cruises from casino at seas and i hope i keep getting them. The casino has alot various machines to play which i like. I can't wait until my next cruise. I have been on the gem, spirit, pearl, breakaway, dawn and now the escape. Can't wait to go on the bliss. I heard there will newer ships coming with fewer people. The whole process on my last cruise was great. Read Less
Sail Date: September 2018
We are dedicated Norwegian cruisers. We were on this ship on her 3rd sailing and were very happy to be able to cruise on her again. From embarkation to disembarkation, everything is easy and professional. Limited time waiting and ... Read More
We are dedicated Norwegian cruisers. We were on this ship on her 3rd sailing and were very happy to be able to cruise on her again. From embarkation to disembarkation, everything is easy and professional. Limited time waiting and boarding. Even though it's a very large ship, the layout is very easy to navigate. For those with walking issues, this ship is easy to get around and walking is what you want it to be. We love all of the specialty restaurants and love to be able to sit outside and enjoy the sea and the fresh air. We participate in Vibe as we enjoy the quiet and outstanding service afforded there. The Spa is an exceptional experience for relaxation, even the snow room was fun, we were in a Spa Balcony on 15. Every crew member is wonderful, friendly and professional. My only wish is that the cabins were a little more delightful, the decor is rather uninspiring. The size is fine, though a tad tight trying to get into the closet with the couch so close but we made it work. Plenty of storage space and we did bring along magnetic hooks to hang things on the door and wall panel which were very helpful. Overall this is our favorite ship in the NCL line. We sailed to Bermuda. Read Less
Sail Date: September 2018
This ships crew simply out did any past cruise from any line I’ve traveled. They were funny, friendly, helpful, and always smiling and willing to go beyond an expectations I had .... Great experience Great selection ... Read More
This ships crew simply out did any past cruise from any line I’ve traveled. They were funny, friendly, helpful, and always smiling and willing to go beyond an expectations I had .... Great experience Great selection of specialty restaurants one better than the next making it tough to choose a favorite We ate in the main dining only one night which also proved to be a great meal with again dining happy servers . Previously I have experienced a let down in service when selecting anytime dining as the waiters don’t see you every night. However here that was simply untrue Our Cabin service was excellent my only disappointment was I didn’t recognize an animal he made us from towels. From a managerie of others. We laughed when we were told a dinosaur had invaded our cabin Looking for a great ship great crew. Look no further. You have found it.... Read Less
Sail Date: September 2018
Loved our cruise to Bermuda in the Escape! We were three generations traveling together, and everyone was treated with kindness and attention. The meals, including the speciality restaurants, were excellent. We ate in Cagneys. Le Bistro, ... Read More
Loved our cruise to Bermuda in the Escape! We were three generations traveling together, and everyone was treated with kindness and attention. The meals, including the speciality restaurants, were excellent. We ate in Cagneys. Le Bistro, Moderno, and Teppanyaki as well as the complimentary restaurants. The UBP was without problems, and bar service was great. We really enjoyed the shows, especially “Choir of Man”, (Suggestion; eat before even though a meal is included because the bangers and mash meal left much to be desired.) We made all our dinner/show reservations well before we cruised, so had no difficulty. My only disappointment was the pool situation...much too small for the number of people, but just about every review says the same thing so I don’t feel I need to elaborate. My husband is wheelchair- dependent and we stayed in a great accessible balcony room. Our steward, Melody, was outstanding and attended to every need. Read Less
1 Helpful Vote
Sail Date: September 2018
My Wife and I cruised to Bermuda for the second time on the Escape. We have cruised several cruise lines. This trip, by far, had the best customer service we have ever experienced. I am a customer service manager and I have never been ... Read More
My Wife and I cruised to Bermuda for the second time on the Escape. We have cruised several cruise lines. This trip, by far, had the best customer service we have ever experienced. I am a customer service manager and I have never been treated better on a ship! Almost always, customer service starts at the top...Deepak Punia must be commended as the Hotel Director as his whole staff was nothing but attentive to any situations. If you have a problem on this ship, say something to someone and it will be taken care of. From room steward to restaurant service to casino dealers and officers, everyone we encountered was personable, engaging, and concerned how our vacation was going.....I cannot remember how many times officers asked how meals were or if there was anything they could do for us. The ship is well maintained being three years old there is no sign of wear. Its layout is easy to get around. The first day seamed crowded but only because of everyone getting on the ship and muster drill. The whole week after it was very easy to move around and very short wait for elevators. We are Platinum members and had priority embarkation/ disembarkation which was very fast and easy. We had dinner in five different specialty restaurants, all were good. The outstanding was Le Bistro. Manhattan room was very good. O'Sheehans was very good also. We were booked into a mid ship mini suite which we like. This time on the 13th floor and it was quite and comfortable. Jose, our room steward was exceptional!!! We were on this same cruise July 4th and noticed in the casino, the dealers and staff seemed uptight and didn't engage customers....this cruise, the casino manager was changed and walla….the whole vibe was changed. Dealers and staff were fun, engaged and made sure everyone was having a good time. We don't do any shows or the buffet so I can not comment on those. In conclusion, after all the reviews you could read, the crew on this ship are there to make a good vacation for you. A polite tone goes a long way in getting things resolved. No vacation is always smooth and things always come up....just mention to the right people that something needs to be addressed, and I can tell you this crew will be all over it. Nothing is perfect, but this week on the Escape was as close as it has been on a ship for us......we are booked for next July 4th sailing and looking forward to another great Escape cruise! Read Less
1 Helpful Vote
Sail Date: September 2018
We are just back from an amazing trip to Bermuda on the Escape. We were traveling with friends and it was a great time. Embarkation in NYC was terrific ! We arrived at the port at 10:45 and were onboard by 11:30. The ship was wonderful ... Read More
We are just back from an amazing trip to Bermuda on the Escape. We were traveling with friends and it was a great time. Embarkation in NYC was terrific ! We arrived at the port at 10:45 and were onboard by 11:30. The ship was wonderful and other than the pool area and the atrium it never seemed overcrowded. No problems with getting an elevator although a short wait sometimes. The crew was terrific. Entertainment was excellent with the exception of the Supper Club which served subpar food. Choir of man should not be missed. Amazing group of men. Thermal spa provided a restful and tranquil escape from the sun. We dined in Moderno, Le Bistro, Teppanyaki, La Cucina and Bayamo. Bayamo well worth the $10 upcharge. The bars were great and met some amazing staff with great stories. The casino was ok, a bit Smokey at times. Disembarkation was smooth. We did self disembarkation and we were off and through customs by 7:40 and made the 8:02 train to CT! Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Service 3.0 4.1
Value For Money 4.0 3.7

Find a Norwegian Escape Cruise