1 Norwegian Epic Cruise Reviews for Spring Break Cruises to Europe - Western Mediterranean

This was our eighth cruise and second with Norwegian. However, we will cruise on the smaller ships in future. The Epic advertises lots to see and do, however, to try out the speciality restaurants there is a cover charge plus 18% ... Read More
This was our eighth cruise and second with Norwegian. However, we will cruise on the smaller ships in future. The Epic advertises lots to see and do, however, to try out the speciality restaurants there is a cover charge plus 18% service charge and with 4,100 passengers trying to get a time to eat in any one is nigh on impossible. Everything appeared to have been booked up within hours of getting on board. The stateroom although it had plenty of hanging and drawer space was quite bijou. As you open the main door the toilet is on one side and shower on the other, BOTH with opaque doors, luckily, we have been married 45 years this year - but, friends might have been embarrassed being able to see each other in either. The sink was at the end of the bed , oval and shallow - imagine the "spit" sink at the dentists and you have it in one. NO privacy as the curtain covers the toilet, shower and door only. We were lucky as our balcony was quite large, but, as the people above us kept throwing food for the gulls did not use it much - breakfast rolls and cakes are not the sort of hair ornaments we like. Our stateroom attendant was brilliant nothing was too much trouble for him and always service with a smile. The weather was very stormy and our first three nights we were kept bouncing around the bed , staggering through corridors and trying not to bump into people walking about the ship. The ship itself is a bad design, the "ducks backside" allows the stormy waves to bump up underneath it - Lord only knows what would happen if there were no stabilisers . Uncomfortable. The Epic is what I would call a "sick ship" just like the centrally heated office blocks that cause sickness. Every other ship including the Norwegian Spirit, have an open atrium - the outside is available and brings in fresh air every time doors are opened. The Epic's atrium is " below stairs" as it were. A small stage gives different demonstrations daily and is a delight to watch, but, the chairs there need large cushions as although they look impressive are incredibly uncomfortable if like us you are short in the leg - sitting properly on them is not viable, we used them twice , the second time I put my back out and was unable to sleep without painkillers. Above the atrium is an extremely large casino, nice to watch but have to stay on the one side as people were smoking , as I use an inhaler it was not a nice experience - no notices saying smoking was allowed. The shops are laid out well, but clothing, jewellery etc are quite expensive , you don't get the deals you would expect in fact some of the jewellery is more expensive than in the shops in visited countries. As the air on these three floors is only recycled it is not a healthy place to be, never, have we been on a ship with so many people coughing and sneezing . A visit to the ships doctor is a mortgage busting time, two children used the doctor and the parents were charged $1,000 , as their mom said they had saved for two years for the cruise and had not counted on having to pay out. What we all noticed though was that the surgery was only open a couple of hours a day while the rest of the time the doctor appeared to be seeing people in the spa . Never, have we had to pre book a show you turned up and if it was full, tough you waited for the second show. ALL of the shows we wanted to see were on standby only - we managed to get the same bored female at the help desk unfortunately , who only seemed to be able to say ( while looking under the desk for something unavailable ), just stand in line on standby. Isn't education great We did manage to see the only show available - available every night - due to the £45 cost, but, the cirque was absolutely mind blowing and worth the extra. The pre set menu was beautifully presented and cooked. The Garden Restaurant had a great choice of foods , very well presented . But our first two days gave us mouldy tasting "fresh" orange juice and no English Breakfast Tea, surely when the majority of your clients are English tea drinkers this should have been a priority. Even a lot of the Chinese complained. Port and shore excursions were very well executed with disembarking made easy. Never have we had to pre book shows, if the first showing was full tough you got the second show, but not here. We certainly will not use large ships in future - can not be doing with recycled air, having to pay for everything extra , having to pre book as soon as you embark for restaurants and shows, remembering to take extra medication so the doctor is not visited. If other big ships operate in the same way they are literally cash cows on the waves. Why are balconies charged at a premium when you only have a choice of balcony or interior staterooms. ? Read Less
Sail Date January 2016
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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